DentiMax

DentiMax

Online & On-Premise Dental software & digital sensors

4.5/5 (101 reviews)

DentiMax Overview

DentiMax provides practice management dental software and digital X-ray sensors for the dental industry, offering a web-based or on-premises Windows system. DentiMax Online offers broadest access to practice information with secure connectivity from any location, along with advanced feature synonymous with each price plan. Schedule patient bookings with the appointment book, while producing detailed treatment plans and using the lab tracker tool to ensure crown, bridge and other work is ready to go. Record unique clinical notes with a collection of templates and use the built-in time clock to track staff attendance and print payroll summaries.

Advanced features include clinical charting and periodontal charting via a Perio Exam Screen that makes entering, graphing and comparing periodontal measurements more intuitive. Ledger tools enable payment collection from patients and insurers, while a credit card module allows cards to be entered or swiped just once. Security settings can be customized to reflect appropriate user levels and DentiMax also supports the ability to create custom patient release forms with tablet registration capabilities. Full technical support with online training is also given, alongside automatic software upgrades and online data backups.

Pricing

Starting from
$49/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

DentiMax Reviews

Overall rating
4.5/5
91% positive reviews
74
Excellent
18
Very good
4
Average
3
Poor
2
Terrible

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

Used Daily for 1-5 months
Reviewed on 10/29/2016
Review Source: SoftwareAdvice

I can’t say enough about the training and support that I have received from DentiMax! Their trainers are amazing (yes Alicia that’s you ) and their support is amazing too! I have used various software programs over the years, including Softdent and Dentrix , and can say without hesitation that DentiMax is by far and away the best system that I have ever used.
One of the things that I like so much about DentiMax is its reporting and billing capability. The software provides dead on accurate numbers that enable us to collect the patient’s portion before we ever bill the insurance. This is so nice. Another thing that I love about the software is its integration with digital imaging. My DentiMax’s imaging software totally integrates with the practice management side and the x-ray images are beautiful. In fact, my DentiMax digital sensors produce a better quality, crisper x-ray image than my associate’s far more expensive digital x-ray sensors (I tried to tell him).
If you are looking for a complete system that is easy to use, you should go with DentiMax. Don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Pros

• I love the appointment book! I wish my iPhone appointment book was as easy to use. From my patient’s appointment, I can flow to their chart, ledger, patient and perio screens and access any information I want on the patient. It’s easy to move appointments around, view the scheduled production, revenue and cash flow by day and month … I can’t say enough about the appointment book.

• I like the charting screen a lot too. I can even see my patients x-rays while I am treatment planning. Also, the clicks to treatment plan a patient are about ½ the clicks of the other systems I have used. It’s just nice to be able to quickly treatment plan and present it to the patient without taking a lot of time.

• The ledger is really good. Right on the ledger, I can easily see what the patient owes and what the insurance owes. It also shows if the deductible has been met and what is left on the max benefit.

• Clinical notes. It took me a while to give up my paper note and go electronic. All I can say is what a HUGE TIME SAVER!!! DentiMax has to have the best clinical notes on the market!

• Reports and Statements. They’re good and easy to use. There are several statements but the one I like the most is the anticipated family statement. It tell the patient what they owe and what their insurance owes in detail. When my patient’s get a statement, they just pay it; the info is all right there. The statements are really good.

Cons

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great Dental Software - Reasonable Cost

Reviewed on 1/9/2015
Review Source: SoftwareAdvice

Pros

DentiMax is easy to use and reasonably priced. The tech support is extremely helpful and even cheerful. They are available without a long wait like other, better-known dental software companies. I've always spoken to a representative who is located in the USA and who answered questions quickly. After the initial DentiMax training, the software follows a logical order, making finding your own answers to questions easy. I paid for an extra hour of training, which I used after I had a few questions and now feel very confident in using all of the functions and customizing fields to my own preferences. I am not highly computer savvy, but Dentimax follows a distinct pattern of thinking that even I can negotiate through the different pages, such as setting up perio and dental charting, ledgers, etc. If you are looking for excellent dental software and have been talking to reps from the 'big' companies, I'd suggest looking at DentiMax. The differences are about nil, but the cost difference will be huge. I work in two dental offices, besides my own alternative practice business, using the two big company software packages in my private practice jobs. Knowing these other two dental software systems allows me to compare directly. DentiMax offers everything the others do, as far as I can tell. So why pay more?

Cons

The only one thing I don't like about this software is that probe readings for bleeding points have to be noted before the actual pocket reading or after you finish with pocket numbers. If you chart '5mm' , then bleeding, it advances to the next surface and the red bleeding point will be in the wrong spot. In reality, I won't know if a pocket is going to bleed until I have measured the pocket, so I want to chart the millimeter number and then the bleeding rather than the reverse. You can just go back to the sextant, quadrant, or arch to click on each bleeding point, but this makes charting slower. This is the same problem with Eaglesoft. Dentrix has this one right with charting the millimeter number, then pressing the 'B' key to note a red bleeding point as it actually occurs. For example, press '5B' and you get a 5 mm pocket with bleeding by just clicking on 2 keys. I can't imagine why the bleeding point needs to be noted first.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ABSOLUTE LIFESAVER!!!

Used Daily for 6-12 months
Reviewed on 9/15/2017
Review Source: SoftwareAdvice

Long story short,they have thought of EVERYTHING. You can tell the people that have built the program have a Dental background. Same is true for the training, sales and support staff, they can talk the talk!

Pros

I have used Dentrix, Curve and Windent, and I can tell you this has been the easiest program to learn. Dentimax is very intuitive and user friendly. The ledger is probably my favorite part of the program because it truly stands out from the others. Unlike other programs, Dentimax is REAL ACCOUNTING! This means when you want to know why a patient still has a balance you can easily look down the ledger and see exactly which item the money is owing from- and ledger notes makes it easy to indicate why money is still owed (ins denied, maxed out, ins lapsed). The ledger also keeps track of insurance history. So the next time a patient comes in and they owe a different amount for their perio maint. you can quickly reference the old plan and explain the difference in coverage. Dentimax also offers a home page which allows me to keep website links, reports and shortcuts to areas of the program all in one place, and accessible with one click. The Document center is very thought out; it's not just scan items in. You can create documents and even have patients sign electronically- on top of being able to scan and store. I also love that i can get to any part of the program without having to move in any particular order. As long as I have the patient selected, I can jump to either their chart, ledger, Rx, perio exam, etc. Plus, with all the fun extras, you can be TRULY PAPERLESS

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Dentimax for our office

Used Daily for 2+ years
Reviewed on 12/23/2017
Review Source: SoftwareAdvice

Pros

Fairly simple, customer service reps are helpful, auto-email feature, clear displays, usually works well.

Cons

System is very slow sometimes, additional features require upgrade and fees. Would be nice if template mode was easier to use to make recurring appointments.

Response from Alicia

Hello Nasira,

Thank you so much for the review! We are glad you are enjoying DentiMax. We would be happy to have a technician call and speak with you about any slowness you are experiencing and make sure you are up to date with all the technical specs required, and what the optimal performance options are, to see where we can help!

Also, we can run through the fastest way to create templates for blocking the schedule (since there is a few options), and show you how you can easily copy/paste them once created to go into any column/provider’s schedule!

One of the best things about our company is that we never force anyone to purchase an upgrade or pay for annual maintenance. You are welcome to skip a few upgrades if you would like, and purchase them when you do see an upgrade with the desired features (and you do not have to pay for the ones you skipped!). We do also have monthly maintenance options that include the upgrade, as well as some other cool features, such as texting and online kiosk. We will be happy to review your options with you as well for when you are ready to upgrade.

We look forward to helping you however we can, and appreciate your DentiMax loyalty!
Sincerely,
Alicia

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Dental Software

Used Daily for 2+ years
Reviewed on 2/10/2017
Review Source: SoftwareAdvice

While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.

Pros

Clinical, charting, imaging, and practice management integration. Cost effective practice management system.

Cons

Customer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.

Response from Laurel

Hi Eileen,
Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

DentiMax Pricing

Starting from
$49/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

MONTHLY PLANS:

Starter: $49 / month*
Standard: $99 / month*
Complete: $199 / month*

*Also requires $199 setup fee. For cloud versions, more than one provider requires an additional fee.

TRADITIONAL ONE-OFF PRICING:

DentiMax: $499 single computer, $1799 for networks
DentiMax Advanced: $998 single computer, $2499 for networks
DentiMax Bundle: $2349 single computer, $4249 for networks

DentiMax Features

  • Appointment Management
  • Charting
  • Health Insurance

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Electronic Signature Capture
  • HIPAA Compliance
  • Records Management
  • Reporting & Statistics
  • Workflow Management

Additional information for DentiMax

Key features of DentiMax

  • Appointment book for scheduling patient appointments
  • Automatic ledger logging capabilities
  • Biometrics-secured data storage and automatic backups
  • Cloud or server based practice management software
  • Collect money from patients and insurance companies
  • Create custom forms and accept electronic signatures
  • Electronic signature capturing
  • Insurance and patient aging reports, deposits slips and more
  • Perio Exam Screen for entering, charting & comparing perios
  • Produce unique release forms and other electronic forms
  • Record unique clinical notes with template support
  • Secure 24/7 access from any location
  • Setup unique customized security settings for each employee
  • Swipe, enter and process patient credit cards once
  • Time Clock tracks employee time, attendance etc
  • Unique and custom reporting capabilities
  • Unlimited technical support with training
  • Verify patient insurance eligibility online
  • automatic system updates and online data backups
  • credit card transactions
  • detailed treatment payment plans
  • insurance verification
  • patient appointment scheduling
  • recall system and recall appointments

Benefits

  • Cloud-based DentiMax Online delivers practice management software features with secure 24/7 access to practice data from any location with an Internet connection.
  • Unlimited technical support with training provided, along with automatic system updates and online data backups.
  • Schedule patient appointments, produce detailed treatment payment plans and use the Recall System to find patients who require a recall appointment.
  • Create a full range of unique reports and custom patient release forms with electronic capture of signatures for consent waivers and treatment plans.
  • Automatically log late charges using the ledger module to collect payments, accepting single-swipe credit card transactions and verifying insurance eligibility.
  • DentiMax FAQs

    Below are some frequently asked questions for DentiMax.

    Q. What type of pricing plans does DentiMax offer?

    DentiMax offers the following pricing plans:

    Starting from: $49/month

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    MONTHLY PLANS:

    Starter: $49 / month*
    Standard: $99 / month*
    Complete: $199 / month*

    *Also requires $199 setup fee. For cloud versions, more than one provider requires an additional fee.

    TRADITIONAL ONE-OFF PRICING:

    DentiMax: $499 single computer, $1799 for networks
    DentiMax Advanced: $998 single computer, $2499 for networks
    DentiMax Bundle: $2349 single computer, $4249 for networks

    Q. What are the main features of DentiMax?

    DentiMax offers the following features:

    • Appointment book for scheduling patient appointments
    • Automatic ledger logging capabilities
    • Biometrics-secured data storage and automatic backups
    • Cloud or server based practice management software
    • Collect money from patients and insurance companies
    • Create custom forms and accept electronic signatures
    • Electronic signature capturing
    • Insurance and patient aging reports, deposits slips and more
    • Perio Exam Screen for entering, charting & comparing perios
    • Produce unique release forms and other electronic forms
    • Record unique clinical notes with template support
    • Secure 24/7 access from any location
    • Setup unique customized security settings for each employee
    • Swipe, enter and process patient credit cards once
    • Time Clock tracks employee time, attendance etc
    • Unique and custom reporting capabilities
    • Unlimited technical support with training
    • Verify patient insurance eligibility online
    • automatic system updates and online data backups
    • credit card transactions
    • detailed treatment payment plans
    • insurance verification
    • patient appointment scheduling
    • recall system and recall appointments

    Q. Who are the typical users of DentiMax?

    DentiMax has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does DentiMax support?

    DentiMax supports the following languages:

    English

    Q. What type of pricing plans does DentiMax offer?

    DentiMax has the following pricing plans:

    One Time License, Subscription

    Q. Does DentiMax support mobile devices?

    We do not have any information about what devices DentiMax supports

    Q. What other apps does DentiMax integrate with?

    DentiMax integrates with the following applications:

    BirdEye

    Q. What level of support does DentiMax offer?

    DentiMax offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials