ManageEngine Desktop Central

Desktop, mobile device & patch management software

About ManageEngine Desktop Central

Desktop Central from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

Desktop Central enables technicians to automate their regular desktop management routines. Patch installation, software distribution, IT asset management, software license management, software usage statistics monitoring, USB device usage management, remote desktop control, and more, can be automated with Desktop Central. The software supports managing both Mac, Windows, and Linux operating systems.

Users can manage their mobile devices to: deploy policies & profiles; configure devices for wifi, email accounts, and VPN, etc.; apply restrictions on camera use and browser; secure mobile devices by enabling passcodes, remote locking and remote wiping, etc.

All iOS, Windows, and Android tablets or smartphones can be managed with Desktop Central.

Pricing starting from:

US$795,00/year

  • Free Trial
  • Free Version
  • Subscription

Key benefits of ManageEngine Desktop Central

  • For the desktop management of Windows, Mac and Linux systems, Desktop Central enables the automation of patch deployment, software deployment, remote control, asset management, service pack installation, active directory reports, and more.

  • For MDM - mobile device management - of iOS, Android and Windows devices, Desktop Central enables device enrolment, app management, profile management, asset management, security management, audits, and reports, all centrally.

  • Technicians can troubleshoot remote desktops with video recording, file transfer and multi-user collaboration.

  • Desktop Central has over 25 predefined configurations including security policies, power management, and USB device management.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Danish, Dutch, English, Finnish and 11 others, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Pricing starting from:

    US$795,00/year

    • Free Trial
    • Free Version
    • Subscription

    Images

    Desktop Central patch management
    Desktop Central patch installation
    Desktop Central user administration
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    ManageEngine Desktop Central video
    ManageEngine Desktop Central video
    ManageEngine Desktop Central video
    ManageEngine Desktop Central screenshot: Desktop Central patch management ManageEngine Desktop Central screenshot: Desktop Central patch installation ManageEngine Desktop Central screenshot: Desktop Central user administration

    Features

    Total features of ManageEngine Desktop Central: 77

    • API
    • Access Controls/Permissions
    • Action Management
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Alerts/Notifications
    • Application Security
    • Applications Management
    • Approval Process Control
    • Asset Management
    • Audit Management
    • Authentication
    • Automatic Backup
    • Automatic Patch Deployment
    • Automatic Scans
    • Behavior Tracking
    • Capacity Management
    • Chat/Messaging
    • Client Management
    • Compliance Management
    • Compression
    • Content Management
    • Customer Activity Tracking
    • Dashboard
    • Data Migration
    • Database Conversion
    • Desktop Notifications
    • Device Management
    • Distribution Management
    • Encryption
    • Enrollments/Onboarding
    • Event Logs
    • Event Management
    • Event Tracking
    • Geolocation
    • Geotargeting
    • HIPAA Compliant
    • HTML5 Technology
    • Help Desk Management
    • IT Asset Tracking
    • Inventory Management
    • Issue Auditing
    • Knowledge Base Management
    • License Inventory
    • License Management
    • License Tracking
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Multiple User Accounts
    • Packaging Software
    • Patch Management
    • Patch Prioritisation
    • Patch Testing
    • Portable License
    • Product Activation
    • Reminders
    • Remote Access/Control
    • Reporting/Analytics
    • Role-Based Permissions
    • SSL Security
    • Scheduled / Automated Reports
    • Search/Filter
    • Secure Login
    • Security Auditing
    • Self Service Portal
    • Self-Enrollment
    • Single Sign On
    • Third Party Integrations
    • Trial License
    • Two-Factor Authentication
    • Usage Tracking/Analytics
    • User Management
    • Web Threat Management
    • Whitelisting/Blacklisting
    • XML / RSS

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    Reviews

    Overall rating

    4,5 /5
    (178)
    Value for Money
    4,4/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,2/5

    Already have ManageEngine Desktop Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 178
    Rob B.
    Overall rating
    • Industry: Financial Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great all-in-one management platform

    Reviewed on 2021/02/26

    We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki)...

    We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki) and vulnerability scanning.

    Pros

    - Centralised patch management
    - Vulnerability and threat management works pretty well
    - Excellent, responsive support team
    - Once you get used to how it works, it's pretty robust and nice to use
    - Nice MDM, desktop, laptop and mobile management all in one place

    Cons

    - It takes a while to get your head around how updates are applied - it is quite 'batchy'
    - The MDM UI is sometimes a bit confusing

    Jim L.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    An Absolutely Essential IT Support Solution for Small to Large Environments

    Reviewed on 2021/02/17

    See above! I mainly use Desktop Central to maintain third party applications (non-Microsoft). I...

    See above! I mainly use Desktop Central to maintain third party applications (non-Microsoft). I also provide periodic remote desktop support for a few users, including one who works from home, like I do. It would take me hours to drive to the office or user's location!
    . Especially in this last year, Desktop Central and a couple other Manage Engine products have been essential for me to provide support for a small office that is struggling financially to keep its doors open. I cannot say enough good things about this and the the other Manage Engine products.

    Pros

    From third party program installation and management to remote computer management, Desktop Central is an indispensable solution.
    - Managing third party software is greatly simplified with Patch Management and Software Deployment.
    - Full system Inventory, with Manage Licenses, Software Metering and automated system Scan.
    - Remote Control allows remote desktop support, essential for today's IT support.
    - A robust set of reports that can be scheduled and emailed.
    - Integrates with Service Desk Plus to automatically create service tickets, and email alerts can be created.
    - The Free version is fully functional and a great solution for small offices with a limited budget.

    Cons

    I have been using Desktop Central at my current position for 4 years. I cannot live without Desktop Central, or several other Manage Engine products! It is essential for IT to know what their network condition is, maintain its optimum health, and provide end user remote support. Desktop Central is only one of many Manage Engine products that allows IT support to do this.

    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Tries to do too many things

    Reviewed on 2018/12/07

    This product advertises a lot of features and functionalities that try to make the solution a...

    This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.

    Pros

    Useful dashboard for inventory of hardware and software.

    Cons

    Patching is extremely complicated compared to competitors.
    Agents deployed to endpoints consume large amount of CPU and RAM.
    Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs.
    Product patches are being released constantly to fix the large number of bugs in software.
    Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.

    Response from ManageEngine

    Hello,

    Greetings from ManageEngine!

    We're glad you like our intuitive dashboard for hardware and software inventory.

    We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards.

    If you require further assistance with the product features, do write to us at [email protected]

    Should you need any further information, please do not hesitate to write to us at [email protected]

    Alvaro P.
    Overall rating
    • Industry: Insurance
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Your All-in-One Solution

    Reviewed on 2021/01/25

    I really can't leave without Manage Engine. It's my everyday Go-To tool for all my needs. You guys...

    I really can't leave without Manage Engine. It's my everyday Go-To tool for all my needs. You guys are doing a great job improving the software.

    Pros

    I love the fact that this software gets updates and upgrades periodically. I do appreciate the nice remote capabilities, the option to roll out your own image, MS Updates, asset management and great reports. Its my everyday tool for helping out end users and doing all my IT duties! Its an amazing tool! I am waiting for the day that they add Purchase Orders to the Manage Engine Suite.

    Cons

    Some upgrades might catch you by surprise since the design and the buttons change here and there, but I do understand the process of making things better for the IT Professional. Can be a bit expensive if you add all the tools to the suite. Better bundles should be added to the list of suggestions.

    Verified Reviewer
    Overall rating
    • Industry: Computer & Network Security
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nothing Comes Close To Zoho Corp and Desktop Central Price Per Value and Feature Wise

    Reviewed on 2021/03/25

    Pros

    Nothing comes close to Manage Central when price per value is obvserved with the only issues being that it is a lot of information all at once, and that it has many configuration abilities and options.

    I have used this solution for a couple months now, but my experience with Zoho SaaS has been spectacular with 0% downtime on my original site I launched as a side project being 0 in 386 days!

    Would recommend this to anyone looking for a serious solution, and even to hobbyists and home lab users just looking to try something out!

    Cons

    Software is extremely customizable and granular, but has a sharper learning curve than a click and deploy solution. However the extra configurability is crucial in fields that require compliance, governance and hard coded security with a clear and present chain of command.

    Showing 5 reviews of 178 Read all reviews

    ManageEngine Desktop Central FAQs

    Below are some frequently asked questions for ManageEngine Desktop Central.

    ManageEngine Desktop Central offers the following pricing plans:

    • Starting from: US$795,00/year
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Desktop Central Professional Edition: $645.00/year Suitable for managing 50 desktop computers in LAN

    We do not have any information about ManageEngine Desktop Central features

    ManageEngine Desktop Central has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    ManageEngine Desktop Central supports the following languages:

    Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    ManageEngine Desktop Central supports the following devices:

    Android (Mobile), iPhone (Mobile)

    ManageEngine Desktop Central integrates with the following applications:

    ManageEngine ServiceDesk Plus, ServiceNow, Spiceworks, Zendesk

    ManageEngine Desktop Central offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for ManageEngine Desktop Central.