Sirius

Business process management solution for the rental industry

4 /5 (28 reviews) Write a Review!

Sirius Overview

What is Sirius?

Sirius by Orion Software is a modular business management system designed for use in the rental industry, offering users tools for distribution, shipping, customer relationship management (CRM), maintenance management, invoicing, and more. Solutions are available for small and medium-sized businesses, as well as an enterprise edition.

Sirius includes a preventative maintenance module which allows users to schedule maintenance, assign staff to tasks, automate the creation of itemized work orders, and track maintenance progress. All maintenance performed is recorded to create a detailed maintenance history, with maintenance logs conforming to safety legislation. Sirius also notifies users of when maintenance may be required, based on the projected usage of equipment.

SiriusCRM is a customer relationship management module in which users can document all interactions between customers and employees, from initial discussions to hire contracts. Multiple contacts can be managed per corporation, with delivery addresses assigned to customers, and the ability to create individual history reports for each contact. The Contact Console also enables users to follow up on past and current transactions.

Sirius can be used across multiple sites, branches, and warehouses, allowing users to create quotes, book jobs, assign staff, and run reports for each location. Availability calendars can be viewed from the contract management, serialized item management, and delivery slip screens. Users can also standardize the warehouse locations of on-hand products between sites.

Sirius Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Pricing information is available on inquiry.


Sirius Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Spanish

Media

Sirius video Sirius screenshot:

Sirius Reviews

Sirius Reviews

Overall rating
4
/
5
Excellent
10

Very good
13

Average
2

Poor
1

Terrible
2

Value for Money
4,2
Features
4
Ease of Use
3,8
Customer Support
3,8
82% recommended this app
Verified Reviewer

Sirius - Experience

Overall I am happy really satisfied with this software .It allows for great integration whit othe apps.Every year it becomes better and better .More you use ,easier it becomer


Maxime G.

Perfect for the rental industrie!

Perfect software for the rental industrie.


Michael D.

Terrible software and even worse customer support.

I learned to appreciate other rental software providers.


Mike B.

Sirius-e is the most modular and cost-effective software solution for the Equipment Rental...

My company rents Lighting and Grip equipment to the Film & Television industry in Los Angeles. Our rental industry is atypical and we've struggled to find software that can track our complex inventory in a fast-paced environment. Sirius-e gives us the flexibility to track our inventory using a variety of tools to maximize return on investment. The item management capabilities are immense, including the ability to serialize and schedule routine maintenance for each item. When adding kits or packages to a rental transaction, you can modify a variety of accessory options'this is important to our industry because lighting globes and grip mounts are often requested in varying configurations. As soon as the items are added to the transaction, we can send a quote, generate a rental contract for the warehouse, and/or send an immediate invoice. A calendar and bar graph show each item's availability and the user can track where each item is, and when it will be returned. Sirius-e also allows us to temporarily add sub-rented items to our available inventory so that we can fulfill customer orders without showing an inventory deficit. Similarly, we can remove damaged items from our available inventory while they are being repaired. In our industry, tracking sub-rentals and repairs is essential to maintaining an accurate inventory count at all times. There are robust accounting features that I don't use because we run our accounting through Quickbooks, but I still benefit from detailed Item statistics that only Sirius-e can provide. Admittedly, some aspects of the program are not easy to use, some features don't function yet, and the interface feels outdated at times. However, I ignore those functionality aspects because the core program does exactly what my rental business needs it to do. Perhaps my favorite part about Sirius-e is it's customized modularity. You can design your own forms and reports with a variety of filters and formulas that narrow down the data to exactly what you need. Sirius-e was not perfect for my business out of the box, but the training support staff at Orion was patient and worked with me to configure the software to fit my business needs before going Live. If Sirius-e lacked a unique feature that my business exclusively needed, Orion engineers were able to create the feature, sometimes at an additional cost. The value for money is incredible, and I do not believe you will find better rental software that can do so much for this price.


Gus M.

Productive Collaboration

We had the pleasure to work with Orion Software for more than 4 years. We have seen Sirius-E developing from its early days into the reliable rental software it is today. Personally I have worked in the rental industry for over 8 years and I had the opportunity to test a few rental management software solutions available on the market. I can say that Sirius-E is at the top of the list for its user friendly interface, easy access to data and convenient integration with other platforms. But the most important aspect of our business cooperation was the pleasure to work with their team, a great group of knowledgeable professionals with friendly attitude and always accessible when we needed assistance. If a trusted partnership is important to you, I can recommend Orion to be the rental software vendor you can count on.


Verified Reviewer
Industry: Airlines/Aviation
Company size: 201-500 Employees

Sirius - Experience

Used Daily for 1+ year
Reviewed on 2018/08/26
Review Source: Capterra

Overall I am happy really satisfied with this software .It allows for great integration whit othe apps.Every year it becomes better and better .More you use ,easier it becomer

Pros

It is easy to use .
Everything is clear
visualisations and design of the program make you comfortable to use it ,

Searching for other CMS development resources easy .They are everywhere.

Cons

Security : when powering 20 percent of you web you can be hacked.It difficult to reach customer service :(

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Maxime G.
Industry: Retail
Company size: 11-50 Employees

Perfect for the rental industrie!

Used Daily for 2+ years
Reviewed on 2020/09/18
Review Source: Capterra

Perfect software for the rental industrie.

Pros

Specifically suits rental industry
Many fonctions (complete ERP)
Constant evolution, adds-on and updates.
We have a lot of listening from the developper
It help us to be more efficient in our operations

Cons

May take a litlle long to get use to all the features

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michael D.
Industry: Construction
Company size: 11-50 Employees

Terrible software and even worse customer support.

Used Daily for 1+ year
Reviewed on 2017/07/14
Review Source: Capterra

I learned to appreciate other rental software providers.

Pros

Its visually appealing. If they spent as much time actually fixing the program as they do making it look nice, it might be a usable program.

Cons

This software severely under performs from what they promise. I went with the cloud system which is very slow and continually has glitches. We moved from Sirius Pro to Sirius e thinking it was an improvement. Don't waste your time, at least Sirius Pro calculated depreciation correctly, it tracked inventory correctly, produced usable reports, printed IWO more than 50% of the time when items are returns, etc. We have had nothing but problems with this program. If you use Sirius Pro or another software package and are looking to change, please avoid Sirius e at all costs. In hindsight it should have been obvious, it took roughly a year between starting the transition process to actually going live. In that time we were fixing many issues we were having, and we will have spent the last 8 month calling in to support on a weekly basis for fixes.

If you are thinking of going to their cloud system, please avoid. It is slow and productivity will drop. It can take 5-10 seconds for a screen to pop up. When you have a customer on the phone asking for a price and availability, and it takes a couple minutes, that is unacceptable. If you are on the cloud system like myself, good luck getting it back onto your own server. I have been asking for months and still have no resolution on this.

I could write a book on the issues we have had with Sirius e. Please avoid this rental software and this company at all costs.

Response from Orion Software

Hello Michael,

We are sorry to read that. We have one of the highest success percentage of implementation with Sirius Enterprise. The feedback that we get from customers is that Sirius e is very user friendly that customers are getting a lot of value for the price. We proud ourselves with an application that has no known bugs. Again, we are sorry. As you experienced over the years, we are always there to help and satisfy our customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Mike B.
Industry: Entertainment
Company size: 2-10 Employees

Sirius-e is the most modular and cost-effective software solution for the Equipment Rental Industry.

Used Daily for 1+ year
Reviewed on 2017/04/20
Review Source: Capterra

My company rents Lighting and Grip equipment to the Film & Television industry in Los Angeles. Our rental industry is atypical and we've struggled to find software that can track our complex inventory in a fast-paced environment. Sirius-e gives us the flexibility to track our inventory using a variety of tools to maximize return on investment. The item management capabilities are immense, including the ability to serialize and schedule routine maintenance for each item. When adding kits or packages to a rental transaction, you can modify a variety of accessory options'this is important to our industry because lighting globes and grip mounts are often requested in varying configurations. As soon as the items are added to the transaction, we can send a quote, generate a rental contract for the warehouse, and/or send an immediate invoice. A calendar and bar graph show each item's availability and the user can track where each item is, and when it will be returned. Sirius-e also allows us to temporarily add sub-rented items to our available inventory so that we can fulfill customer orders without showing an inventory deficit. Similarly, we can remove damaged items from our available inventory while they are being repaired. In our industry, tracking sub-rentals and repairs is essential to maintaining an accurate inventory count at all times. There are robust accounting features that I don't use because we run our accounting through Quickbooks, but I still benefit from detailed Item statistics that only Sirius-e can provide. Admittedly, some aspects of the program are not easy to use, some features don't function yet, and the interface feels outdated at times. However, I ignore those functionality aspects because the core program does exactly what my rental business needs it to do. Perhaps my favorite part about Sirius-e is it's customized modularity. You can design your own forms and reports with a variety of filters and formulas that narrow down the data to exactly what you need. Sirius-e was not perfect for my business out of the box, but the training support staff at Orion was patient and worked with me to configure the software to fit my business needs before going Live. If Sirius-e lacked a unique feature that my business exclusively needed, Orion engineers were able to create the feature, sometimes at an additional cost. The value for money is incredible, and I do not believe you will find better rental software that can do so much for this price.

Pros

Customization
Inventory Tracking Options
Sub-Rental & Repair Management

Cons

Ease of Use
Inconsistent Functionality Between Windows/Modules

Response from Orion Software

Hello Mike,
We thank you so much for taking the time out of your busy schedule to give us your feedback!
It is such a pleasure to hear first-hand, what a positive impact our software has had on your business and its daily operations, processes and profits.
We do have a FULL ERP accounting solution available should you decide to make the leap from Quickbooks one day!
Your constructive comments are a great asset as they assist us enormously in making future changes and/or improvements within the software!
As well, we are always willing to lend a extra hand when you need it! Please reach out to us if you require a little extra training on a particular feature or topic; our dedicated specialists will more than happy to assist.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gus M.
Industry: Railroad Manufacture

Productive Collaboration

Used Daily for 2+ years
Reviewed on 2017/02/13
Review Source: Capterra

We had the pleasure to work with Orion Software for more than 4 years. We have seen Sirius-E developing from its early days into the reliable rental software it is today. Personally I have worked in the rental industry for over 8 years and I had the opportunity to test a few rental management software solutions available on the market. I can say that Sirius-E is at the top of the list for its user friendly interface, easy access to data and convenient integration with other platforms. But the most important aspect of our business cooperation was the pleasure to work with their team, a great group of knowledgeable professionals with friendly attitude and always accessible when we needed assistance. If a trusted partnership is important to you, I can recommend Orion to be the rental software vendor you can count on.

Pros

easy to use and allows for great integrations with other apps and customization if you have some technical background.

Cons

its still on its early stages and some features are not fully developed. however, noting their interest to learn from their customer's feedback i see great potential in the years to come

Response from Orion Software

Thank you for the kind and honest feedback.

We are so glad to hear that your experience with both the software and the Orion team, has been such a positive and rewarding one! We are happy to hear about the positive impact it has had on your business and we certainly appreciate your eagerness to learn and work with us.
While Sirius e is not considered to be a veteran in the software industry, it has definitely earned its spot as being reliable, trusted and user friendly since its development years ago.
Orion Software as a company has many more years rental industry experience.
Sirius e is built on that experience!
As new features are constantly evolving within the software as per our users' requests, we look forward to your insight and will certainly take it to heart!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,6/10
Based on 28 user ratings
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Sirius Pricing

Sirius Pricing

Starting from
N/A
Free Trial
Value for money

Pricing information is available on inquiry.

Pricing information is available on inquiry.

Value for Money
4,2/5
Based on 28 user ratings
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Sirius Features

Sirius Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 28 user ratings
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Categories

Additional information for Sirius

Additional information for Sirius

Key features of Sirius

  • Automated maintenance reminders
  • Back-orders
  • Customer relationship management (CRM) module
  • Drop-shipments
  • Equipment transfers between branches
  • History reports
  • Itemized work order creation
  • Maintenance scheduling
  • Multi-location
  • Preventative maintenance
  • Profit margin reporting
  • Progress tracking
  • QuickBooks integration
  • Quoting
  • Reservations
  • Resource calendar
  • Service management
  • Shipping label creation
  • Staffing management
  • Transaction archiving

Benefits

Preventive Maintenance module enables users to manage maintenance scheduling, produce itemized work orders, assign staff, and track progress.

Maintenance reminders are automatically sent based on equipment usage forecasts.

Service Management Module assists in managing pick-ups and deliveries, allocating staff to work orders or transactions, and tracking staff timetables.

Document all customer interactions, discussions, quotes, and payments, in the customer relationship management (CRM) module, with the ability to create history reports for each contact and manage multiple contacts per corporation.

Distribution module assists users in managing drop-shipments and back-orders, creating sub-hire purchase orders, and tracking equipment transfers between branches and suppliers.

Sirius FAQs

Sirius FAQs

Below are some frequently asked questions for Sirius.

Q. What type of pricing plans does Sirius offer?

Sirius offers the following pricing plans:

Free Trial: Not Available

Pricing information is available on inquiry.

Q. What are the main features of Sirius?

Sirius offers the following features:

  • Automated maintenance reminders
  • Back-orders
  • Customer relationship management (CRM) module
  • Drop-shipments
  • Equipment transfers between branches
  • History reports
  • Itemized work order creation
  • Maintenance scheduling
  • Multi-location
  • Preventative maintenance
  • Profit margin reporting
  • Progress tracking
  • QuickBooks integration
  • Quoting
  • Reservations
  • Resource calendar
  • Service management
  • Shipping label creation
  • Staffing management
  • Transaction archiving

Q. Who are the typical users of Sirius?

Sirius has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Sirius support?

Sirius supports the following languages:

English, French, Spanish

Q. What type of pricing plans does Sirius offer?

We do not have any information about what Sirius pricing plans

Q. Does Sirius support mobile devices?

We do not have any information about what devices Sirius supports

Q. What other apps does Sirius integrate with?

Sirius integrates with the following applications:

Frazer, QuickBooks Online Advanced

Q. What level of support does Sirius offer?

Sirius offers the following support options:

FAQs, Forum, Phone Support, Online Support