Sirius-e

Business process management solution for the rental industry

About Sirius-e

Sirius by Orion Software is a modular business management system designed for use in the rental industry, offering users tools for distribution, shipping, customer relationship management (CRM), maintenance management, invoicing, and more. Solutions are available for small and medium-sized businesses, as well as an enterprise edition.

Sirius includes a preventative maintenance module which allows users to schedule maintenance, assign staff to tasks, automate the creation of itemized work orders, and track maintenance progress. All maintenance performed is recorded to create a detailed maintenance history, with maintenance logs conforming to safety legislation. Sirius also notifies users of when maintenance may be required, based on the projected usage of equipment.

SiriusCRM is a customer relationship management module in which users can document all interactions between customers and employees, from initial discussions to hire contracts. Multiple contacts can be managed per corporation, with delivery addresses assigned to customers, and the ability to create individual history reports for each contact. The Contact Console also enables users to follow up on past and current transactions.

Sirius can be used across multiple sites, branches, and warehouses, allowing users to create quotes, book jobs, assign staff, and run reports for each location. Availability calendars can be viewed from the contract management, serialized item management, and delivery slip screens. Users can also standardize the warehouse locations of on-hand products between sites.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Sirius-e

Preventive Maintenance module enables users to manage maintenance scheduling, produce itemized work orders, assign staff, and track progress.

Maintenance reminders are automatically sent based on equipment usage forecasts.

Service Management Module assists in managing pick-ups and deliveries, allocating staff to work orders or transactions, and tracking staff timetables.

Document all customer interactions, discussions, quotes, and payments, in the customer relationship management (CRM) module, with the ability to create history reports for each contact and manage multiple contacts per corporation.

Distribution module assists users in managing drop-shipments and back-orders, creating sub-hire purchase orders, and tracking equipment transfers between branches and suppliers.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Sirius-e: 20

  • Contract/License Management
  • Customer History
  • Equipment Rental Software
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Maintenance Scheduling
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Reminders
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Transaction History
  • Work Order Management

Alternatives

Point of Rental Software

4,4
#1 Alternative to Sirius-e
Rental Essentials from Point of Rental is scalable, cloud-based rental inventory management software for fixed & mobile...

RentalMan

4,3
#2 Alternative to Sirius-e
RentalMan is a cloud-based solution designed to help equipment rental businesses manage and track fixed assets....

HireHop

4,9
#3 Alternative to Sirius-e
Large & small rental company software in the cloud, with powerful and unique features, improving efficiency, workflow...

TapGoods PRO

5,0
#4 Alternative to Sirius-e
TapGoods PRO is the rental industry’s most powerful, user-friendly business management software available. With...

Reviews

Overall rating

4 /5
(28)
Value for Money
4,2/5
Features
4/5
Ease of Use
3,8/5
Customer Support
3,8/5

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Showing 5 reviews of 28
Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sirius - Experience

Reviewed on 2018/08/26

Overall I am happy really satisfied with this software .It allows for great integration whit othe...

Overall I am happy really satisfied with this software .It allows for great integration whit othe apps.Every year it becomes better and better .More you use ,easier it becomer

Pros

It is easy to use .
Everything is clear
visualisations and design of the program make you comfortable to use it ,

Searching for other CMS development resources easy .They are everywhere.

Cons

Security : when powering 20 percent of you web you can be hacked.It difficult to reach customer service :(

Maxime G.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect for the rental industrie!

Reviewed on 2020/09/18

Perfect software for the rental industrie.

Perfect software for the rental industrie.

Pros

Specifically suits rental industry
Many fonctions (complete ERP)
Constant evolution, adds-on and updates.
We have a lot of listening from the developper
It help us to be more efficient in our operations

Cons

May take a litlle long to get use to all the features

Alternatives Considered

RentalMan and Point of Rental Software

Reasons for Switching to Sirius-e

Easy access to the support team and developpers.
Michael D.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible software and even worse customer support.

Reviewed on 2017/07/14

I learned to appreciate other rental software providers.

I learned to appreciate other rental software providers.

Pros

Its visually appealing. If they spent as much time actually fixing the program as they do making it look nice, it might be a usable program.

Cons

This software severely under performs from what they promise. I went with the cloud system which is very slow and continually has glitches. We moved from Sirius Pro to Sirius e thinking it was an improvement. Don't waste your time, at least Sirius Pro calculated depreciation correctly, it tracked inventory correctly, produced usable reports, printed IWO more than 50% of the time when items are returns, etc. We have had nothing but problems with this program. If you use Sirius Pro or another software package and are looking to change, please avoid Sirius e at all costs. In hindsight it should have been obvious, it took roughly a year between starting the transition process to actually going live. In that time we were fixing many issues we were having, and we will have spent the last 8 month calling in to support on a weekly basis for fixes.

If you are thinking of going to their cloud system, please avoid. It is slow and productivity will drop. It can take 5-10 seconds for a screen to pop up. When you have a customer on the phone asking for a price and availability, and it takes a couple minutes, that is unacceptable. If you are on the cloud system like myself, good luck getting it back onto your own server. I have been asking for months and still have no resolution on this.

I could write a book on the issues we have had with Sirius e. Please avoid this rental software and this company at all costs.

Response from Orion Software

Hello Michael,

We are sorry to read that. We have one of the highest success percentage of implementation with Sirius Enterprise. The feedback that we get from customers is that Sirius e is very user friendly that customers are getting a lot of value for the price. We proud ourselves with an application that has no known bugs. Again, we are sorry. As you experienced over the years, we are always there to help and satisfy our customers.

Mike B.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sirius-e is the most modular and cost-effective software solution for the Equipment Rental...

Reviewed on 2017/04/20

My company rents Lighting and Grip equipment to the Film & Television industry in Los Angeles. Our...

My company rents Lighting and Grip equipment to the Film & Television industry in Los Angeles. Our rental industry is atypical and we've struggled to find software that can track our complex inventory in a fast-paced environment. Sirius-e gives us the flexibility to track our inventory using a variety of tools to maximize return on investment. The item management capabilities are immense, including the ability to serialize and schedule routine maintenance for each item. When adding kits or packages to a rental transaction, you can modify a variety of accessory options'this is important to our industry because lighting globes and grip mounts are often requested in varying configurations. As soon as the items are added to the transaction, we can send a quote, generate a rental contract for the warehouse, and/or send an immediate invoice. A calendar and bar graph show each item's availability and the user can track where each item is, and when it will be returned. Sirius-e also allows us to temporarily add sub-rented items to our available inventory so that we can fulfill customer orders without showing an inventory deficit. Similarly, we can remove damaged items from our available inventory while they are being repaired. In our industry, tracking sub-rentals and repairs is essential to maintaining an accurate inventory count at all times. There are robust accounting features that I don't use because we run our accounting through Quickbooks, but I still benefit from detailed Item statistics that only Sirius-e can provide. Admittedly, some aspects of the program are not easy to use, some features don't function yet, and the interface feels outdated at times. However, I ignore those functionality aspects because the core program does exactly what my rental business needs it to do. Perhaps my favorite part about Sirius-e is it's customized modularity. You can design your own forms and reports with a variety of filters and formulas that narrow down the data to exactly what you need. Sirius-e was not perfect for my business out of the box, but the training support staff at Orion was patient and worked with me to configure the software to fit my business needs before going Live. If Sirius-e lacked a unique feature that my business exclusively needed, Orion engineers were able to create the feature, sometimes at an additional cost. The value for money is incredible, and I do not believe you will find better rental software that can do so much for this price.

Pros

Customization
Inventory Tracking Options
Sub-Rental & Repair Management

Cons

Ease of Use
Inconsistent Functionality Between Windows/Modules

Response from Orion Software

Hello Mike,
We thank you so much for taking the time out of your busy schedule to give us your feedback!
It is such a pleasure to hear first-hand, what a positive impact our software has had on your business and its daily operations, processes and profits.
We do have a FULL ERP accounting solution available should you decide to make the leap from Quickbooks one day!
Your constructive comments are a great asset as they assist us enormously in making future changes and/or improvements within the software!
As well, we are always willing to lend a extra hand when you need it! Please reach out to us if you require a little extra training on a particular feature or topic; our dedicated specialists will more than happy to assist.

Gus M.
Overall rating
  • Industry: Railroad Manufacture
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Productive Collaboration

Reviewed on 2017/02/13

We had the pleasure to work with Orion Software for more than 4 years. We have seen Sirius-E...

We had the pleasure to work with Orion Software for more than 4 years. We have seen Sirius-E developing from its early days into the reliable rental software it is today. Personally I have worked in the rental industry for over 8 years and I had the opportunity to test a few rental management software solutions available on the market. I can say that Sirius-E is at the top of the list for its user friendly interface, easy access to data and convenient integration with other platforms. But the most important aspect of our business cooperation was the pleasure to work with their team, a great group of knowledgeable professionals with friendly attitude and always accessible when we needed assistance. If a trusted partnership is important to you, I can recommend Orion to be the rental software vendor you can count on.

Pros

easy to use and allows for great integrations with other apps and customization if you have some technical background.

Cons

its still on its early stages and some features are not fully developed. however, noting their interest to learn from their customer's feedback i see great potential in the years to come

Response from Orion Software

Thank you for the kind and honest feedback.

We are so glad to hear that your experience with both the software and the Orion team, has been such a positive and rewarding one! We are happy to hear about the positive impact it has had on your business and we certainly appreciate your eagerness to learn and work with us.
While Sirius e is not considered to be a veteran in the software industry, it has definitely earned its spot as being reliable, trusted and user friendly since its development years ago.
Orion Software as a company has many more years rental industry experience.
Sirius e is built on that experience!
As new features are constantly evolving within the software as per our users' requests, we look forward to your insight and will certainly take it to heart!

Showing 5 reviews of 28 Read all reviews

Sirius-e FAQs

Below are some frequently asked questions for Sirius-e.

Sirius-e offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Pricing information is available on inquiry.

Sirius-e has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Sirius-e supports the following languages:

English, French, Spanish

Sirius-e supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Sirius-e integrates with the following applications:

QuickBooks Online Advanced

Sirius-e offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

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