TimeSolv

Practice your passion. Ours is billing and timekeeping.

4,6 /5 (91 reviews) Write a Review!

TimeSolv Overview

What is TimeSolv?

TimeSolv has provides law firms and other professional service firms a best in class web-based time, billing and project management solution.

Tracking and managing time and expenses in a timely and professional manner is key to profitability and translates to shortened turnaround time for collections. TimeSolv provides automatic timers or manual time entry functionality, as well as hourly and project-fee billing options for time entries.

TimeSolv integrates with both QuickBooks desktop and QuickBooks online as well as with Xero Accounting. We also provide a Client Portal that will allow clients to pay you online via credit card by integrating with LawPay/Affinipay.

TimeSolv provides a document storage solution and integrates with both Dropbox and NetDocuments.

With our offline desktop app and mobile apps for iOS and Android, a professional doesn't even need an internet connection to enter time and expense information from anywhere in the world, any time of the day or night.

TimeSolv Overview

Pricing

Starting from
US$17,95/month

Pricing options

Free Trial
Subscription
Value for money

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.


TimeSolv Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
English

Media

TimeSolv video TimeSolv screenshot: TimeSolv screenshot: TimeSolv screenshot: TimeSolv screenshot: TimeSolv screenshot: TimeSolv screenshot: TimeSolv screenshot:

TimeSolv Reviews

TimeSolv Reviews

Overall rating
4,6
/
5
Excellent
65

Very good
19

Average
6

Poor
0

Terrible
1

Value for Money
3,8
Features
4
Ease of Use
4,6
Customer Support
4,7
92% recommended this app
Jeffrey d. K.

Full Service Time and Billing System

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.


Susan C.

Love TimeSolv!

My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.


Verified Reviewer

Support Staff was rude, argumentative, and unprofessional

Disappointing, unprofessional, and a complete waste of our time.


Julie M.

Love this billing solution

I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!


James P.

We use this to keep track of our time and expenses to bill clients of the law firm.

Over more than 35 years operating a law practice I have had to implement and use different methods to keep track of time spent working on the client's case and the expenses that were incurred. Out of all of the resources that have been available the most efficient, flexible, and economical has been Time Solve. Occasionally improvements will be made to the program and you may have to take a few minutes to learn them, but if you have the least problem, you can either email or phone Time Solve staff and if you do not immediately speak with a representative you will talk you through the problem, you can be certain that within a few hours or less you will have a response and the help you need. I am not tech savvy and the people who work with me are not much better, but we all have been able to learn to work with Time Solve. Most importantly, it has allowed us to increase our billing time by including time while we are doing the work or if work was not included at the time it was performed, to enter into the client's records and create a draft copy of the bill to review, check for accuracy and then send to the client. Besides, Time Solve will send out the bills for you by either email, U.S. mail, or both if you prefer. It is a great service that has made me a more relaxed attorney because I have solid computer back up if a bill is questioned and the ease of keeping track of my time and which clients demand the most of it.


Jeffrey d. K.
Industry: Law Practice

Full Service Time and Billing System

Used Daily for 2+ years
Reviewed on 2018/08/01
Review Source: Capterra

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Pros

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Cons

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Susan C.
Industry: Law Practice
Company size: 2-10 Employees

Love TimeSolv!

Used Daily for 2+ years
Reviewed on 2019/03/26
Review Source: Capterra

My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.

Pros

We use TimeSolv for all our time entry, legal billing and I use it daily for client expense entry. I like that I can run reports on Ledger Entries, Expense Entries, etc., at any time. I also think TimeSolv's customer support is excellent. Every time I've had to call for support, I've ended up learning a new function of TimeSolv from the rep helping me.

Cons

Although I've been using TimeSolv for three years, I still find client invoices extremely confusing, as do most of our clients. I spend a lot of time on the phone when clients call in because they don't understand their invoice.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Law Practice
Company size: 2-10 Employees

Support Staff was rude, argumentative, and unprofessional

Used Other for Free Trial
Reviewed on 2019/08/01
Review Source: GetApp

Disappointing, unprofessional, and a complete waste of our time.

Pros

Nothing about this software makes it stand out from its competitors.

Cons

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Response from TimeSolv Billing

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Julie M.

Love this billing solution

Reviewed on 2015/11/20
Review Source: Capterra

I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

Rating breakdown

Ease of Use
Customer Support

James P.

We use this to keep track of our time and expenses to bill clients of the law firm.

Reviewed on 2015/11/20
Review Source: Capterra

Over more than 35 years operating a law practice I have had to implement and use different methods to keep track of time spent working on the client's case and the expenses that were incurred. Out of all of the resources that have been available the most efficient, flexible, and economical has been Time Solve. Occasionally improvements will be made to the program and you may have to take a few minutes to learn them, but if you have the least problem, you can either email or phone Time Solve staff and if you do not immediately speak with a representative you will talk you through the problem, you can be certain that within a few hours or less you will have a response and the help you need. I am not tech savvy and the people who work with me are not much better, but we all have been able to learn to work with Time Solve. Most importantly, it has allowed us to increase our billing time by including time while we are doing the work or if work was not included at the time it was performed, to enter into the client's records and create a draft copy of the bill to review, check for accuracy and then send to the client. Besides, Time Solve will send out the bills for you by either email, U.S. mail, or both if you prefer. It is a great service that has made me a more relaxed attorney because I have solid computer back up if a bill is questioned and the ease of keeping track of my time and which clients demand the most of it.

Rating breakdown

Ease of Use
Customer Support

User recommendation
9,8/10
Based on 91 user ratings
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TimeSolv Pricing

TimeSolv Pricing

Starting from
US$17,95/month
Free Trial
Subscription
Value for money

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Value for Money
3,8/5
Based on 91 user ratings
Compare value for money rating with alternatives
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TimeSolv Features

TimeSolv Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4/5
Based on 91 user ratings
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Categories

Additional information for TimeSolv

Additional information for TimeSolv

Key features of TimeSolv

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Benefits

Proven Legal Time and Billing System since 1999 Legal Time and Billing System
Easy to Use and Affordable
Narrative replacement codes
Multiple timers
Conflicts management
Unlimited trust accounts
UTBMS (Uniform Task-Based Management System)
LEDES (Legal Electronic Data Exchange Standard)
Assortment of reports for monitoring performance
Configured to your business needs by TimeSolv Corporation
Convenient – anytime, anywhere with web availability
Usable offline and online – web and desktop
Enable customers to pay you faster through credit cards
Multiple flexible billing templates
Convenient posting for cash receipts
Approval Workflow for checks and balances
Integration leading accounting systems (QuickBooks Desktop and Online, Xero Accounting)
Multiple hourly rates by time keeper and matter
Rates by task or activity and fixed fee rates
Multiple bill delivery methods - print invoices or send them by email, web-bill (online viewing), or Automail (out source printing and mailing)
Consolidated billing for multiple matters
PC and Mac Compatible
TimeSync desktop widget to track time while offline
iPhone and Android app available
Self-hosted solution available

TimeSolv FAQs

TimeSolv FAQs

Below are some frequently asked questions for TimeSolv.

Q. What type of pricing plans does TimeSolv offer?

TimeSolv offers the following pricing plans:

Starting from: US$17,95/month

Pricing model: Subscription

Free Trial: Available

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Q. What are the main features of TimeSolv?

TimeSolv offers the following features:

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Q. Who are the typical users of TimeSolv?

TimeSolv has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does TimeSolv support?

TimeSolv supports the following languages:

English

Q. What type of pricing plans does TimeSolv offer?

TimeSolv has the following pricing plans:

Subscription

Q. Does TimeSolv support mobile devices?

TimeSolv supports the following devices:

Android, iPhone, iPad

Q. What other apps does TimeSolv integrate with?

TimeSolv integrates with the following applications:

Dropbox Business, LawPay, MYOB Essentials, Microsoft 365, NetDocuments, NetDocuments, QuickBooks Online, QuickBooks Online Advanced, Xero

Q. What level of support does TimeSolv offer?

TimeSolv offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials