Smartsheet

An online work execution platform for any size organization.

About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.


Key benefits of Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project


Images

Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View
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Smartsheet video
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View

Not sure about Smartsheet? Compare with a popular alternative

Smartsheet

4,5 (3 158)
VS.
Highly reviewed

Starting Price

US$9,00
month
US$20,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

221
205

Integrations

42
70

Ease of Use

4,3 (3 158)
4,1 (6 649)

Value for Money

4,3 (3 158)
4,3 (6 649)

Customer Service

4,3 (3 158)
4,1 (6 649)
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Reviews

Overall rating

4,5 /5
(3 158)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,3/5

Already have Smartsheet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3 158
Marianela
Marianela
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

Reviewed on 2023/01/29

Smartsheet is a modern and flexible tool for managing activities related to a project of any size...

Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

Pros

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

Cons

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

Melissa
Melissa
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Keeps us on track with our projects

Reviewed on 2022/06/05

People who already know Excel will like the ease with which they can get started, but if they're...

People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Pros

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Cons

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Amr
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Smart sheet review

Reviewed on 2023/12/15

Pros

At all it is like excel with it is helping for business management

Cons

it is use for writing memories and classify numbers

Aisha
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use with some inconsistencies

Reviewed on 2023/12/27

Pros

Easy to use and analyse data. Also helps to visualise tasks and navigate around them

Cons

I find the dates structure is inconsistent, sometimes they use the British date formate dd/mm/yyyy but then some change to the American format mm/dd/yyyy

Lucy
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Smartsheet is a lifesaver for remote collaboration

Reviewed on 2023/10/20

We love using Smartsheet to boost our remote collaboration environment. It offers easy-to-manage...

We love using Smartsheet to boost our remote collaboration environment. It offers easy-to-manage project management, and a ton of secondary products/modules for collaborative work and document management.

Pros

Its sheer versatility is the best thing about it in my opinion. It's got all kinds of different modules and views for a lot of things beside project management, like ideation, spreadsheets, doc management, etc. It's great to have all these related functions under one roof

Cons

It's been a bit difficult to onboard all of our departments with it at first. It would be good to have the interface simplified a bit more

Alternatives Considered

Project Server

Reasons for Switching to Smartsheet

Smartsheet seemed a lot more comprehensive than MS Project Server. There's also a huge community around it which we like for finding ideas to use our tools more effectively
Showing 5 reviews of 3 158 Read all reviews

Smartsheet FAQs

Below are some frequently asked questions for Smartsheet.

Smartsheet offers the following pricing plans:

  • Starting from: US$9,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Smartsheet has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Smartsheet supports the following languages:

English, French, German, Italian, Portuguese, Russian, Spanish

Smartsheet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Smartsheet integrates with the following applications:

123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier

Smartsheet offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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