Smartsheet
About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
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Reviews
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Another task management tool to try out.
Reviewed on 2024/02/12
Very exciting and very educational. i would recommend it to my fellow it friends.
Very exciting and very educational. i would recommend it to my fellow it friends.
Pros
You can share your tasks with your team members and stakeholders, and communicate with them using comments and attachments. You can create custom reports and dashboards to monitor your tasks and metrics in real time.
Cons
No Time Tracking or Resource Management: Smartsheet does not have built-in features for time tracking or resource management, which are important for managing project costs and availability. Users need to use add-ons or integrations for these functions.
Reasons for Choosing Smartsheet
TO check out, more software's that is in the category of task management.Reasons for Switching to Smartsheet
It has a reasonable budget plan for any average user.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Smart sheet Business user review
Reviewed on 2025/01/15
Couldn't work with without It. Brilliant
Couldn't work with without It. Brilliant
Pros
Great selection of templates to chose from. Also extremely user friendly layout allow you to create anything from forms to project Gantt charts
Cons
To be honest no major problems. Maybe the mobile app could be slightly improved but nothing major
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
I prefer shared Excel
Reviewed on 2024/11/24
Overall I would prefer a shared Excel compared to smartsheet. It is generally easier to view in a...
Overall I would prefer a shared Excel compared to smartsheet. It is generally easier to view in a webpage than Excel but was not as easy to use as I would like.
Pros
It was easier to view and edit from a web browser compared to a shared excel.
Cons
I found it confusing to modify the sheets in the way I wanted at times, filtering was not as intuitive and sometimes my edits did not save.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Smartsheet - Great interactive tool
Reviewed on 2024/10/14
Very good overall experience. Great tool to use to keep up to date in the moment for many people....
Very good overall experience. Great tool to use to keep up to date in the moment for many people. Keep tracks of pictures, notes, deadlines and much more.
Pros
Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down
Cons
Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smartsheet review
Reviewed on 2024/11/19
Pros
Automated workflows reduce repetitive tasks and improve efficiency, such as reminders and status updates.
Cons
The pricing can be steep for small businesses or individuals,
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Not Available
For people and teams that want to track, share, and manage projects. Plans start at $9.00/mo when billed annually.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Docusign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klips, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Slack, Spotfire, Tableau, VMware Horizon, Webex Suite, Workplace from Meta, Zapier, Zoom Workplace
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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