Maintenance Connection

Maintenance Connection

Multi-site, multi-industry CMMS/EAM software

About Maintenance Connection

Accruent's Maintenance Connection is a multi-site, multi-industry Enterprise Asset Management (EAM)/Comprehensive Computerized Maintenance Management System Software (CMMS) that helps businesses avoid asset failure and reduce downtime. Our user-friendly, web-based CMMS offers comprehensive work order management, preventive maintenance scheduling, and inventory management that can be scaled to your business's needs.

Key features:
• Inventory management
• Automated notifications
• Multi-device asset management
• Reporting and analytics
• Comprehensive work order management

Industries served:
• Agriculture
• Alternative Energy
• Automotive and Aerospace
• Chemical Processing
• Construction: Residential and Commercial
• Data Centers
• Discrete Manufacturing
• Education
• Energy
• Food and Beverage
• Government and Military
• Healthcare
• Machinery, Instrumentation, and Appliances
• Medical Device Manufacturing
• Metals and Mining
• Oil and Gas
• Pharmaceutical and Biotech
• Process Manufacturing
• Telecommunications
• Transportation
• Utilities

Accruent was founded in 1995 and joined Fortive group, a Fortune 500 company, in 2018. Today, Accruent provides data-driven, world-class solutions that help organizations unify their built environments.


Key benefits of Maintenance Connection

  • Replace legacy systems to facilitate digital transformation and help users efficiently manage work orders, asset information and other key data points. This can ultimately maximize efficiency and transparency.

  • Decrease costs over time by streamlining key asset management processes like inventory management, work order management, and more.

  • Maximize operational efficiency by implementing preventive maintenance processes, ultimately saving time, maximizing efficiency, and increasing ROI.

  • Gain actionable business insights by consolidating information previously housed in legacy systems, spreadsheets and paper records. Maintenance Connection provides real-time, comprehensive asset and facility management information. This provides an at-a-glance insight into your warranty information, asset history, maintenance schedule and more. This data also helps users improve your big-picture processes and make sure all your team members have the information they need to do their job correctly.

  • Consolidate data to improve processes: you can access both historical and real-time information about your analytics, inventory, asset history, work orders, and service history. This information can also be exported into customizable reports to provide big-picture insight, facilitate data-driven decision-making, and help improve things like efficiency, uptime, and overall revenue.

  • Manage assets and facilities anywhere at any time using MC Kinetic, Maintenance Connection’s offline, native mobile CMMS app. With MC Kinetic, users can easily manage work orders, access key information, and standardize data across locations. This can ultimately streamline operations and help maintenance teams effectively increase asset life.

  • Images

    Maintenance Connection Software - Maintenance Connection's work order module
    Maintenance Connection Software - Maintenance Connection's asset module
    Maintenance Connection Software - Maintenance Connection inventory management
    Maintenance Connection Software - Manage preventive maintencance with Maintence Connection
    Maintenance Connection Software - Maintenance Connection Mobile Solution
    Maintenance Connection Software - Generate reports with Maintenance Connection's report builder
    Maintenance Connection Software - API Integrations:
    View 8 more
    Maintenance Connection video
    Maintenance Connection Software - Maintenance Connection's work order module
    Maintenance Connection Software - Maintenance Connection's asset module
    Maintenance Connection Software - Maintenance Connection inventory management
    Maintenance Connection Software - Manage preventive maintencance with Maintence Connection
    Maintenance Connection Software - Maintenance Connection Mobile Solution
    Maintenance Connection Software - Generate reports with Maintenance Connection's report builder
    Maintenance Connection Software - API Integrations:

    Not sure about Maintenance Connection? Compare with a popular alternative

    Maintenance Connection

    4,5 (289)
    VS.
    Highly reviewed

    Starting Price

    US$110,00
    month
    US$45,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    65
    185

    Integrations

    2
    24

    Ease of Use

    4,3 (289)
    4,6 (1 326)

    Value for Money

    4,3 (289)
    4,6 (1 326)

    Customer Service

    4,6 (289)
    4,7 (1 326)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    UpKeep

    4,6
    #1 Alternative to Maintenance Connection
    UpKeep is an Asset Operations Management solution combining CMMS, EAM, and APM for maintenance, reliability and...

    Boardplace Asmbly

    0
    #2 Alternative to Maintenance Connection
    Plan and hold your next general assembly with Boardplace Asmbly - A platform containing meeting management and safe,...

    SISMETRO

    4,5
    #3 Alternative to Maintenance Connection
    The SISMETRO platform stores data on maintenance performed on equipment, machines, and other assets. Eliminating the...

    eWorkOrders CMMS

    4,9
    #4 Alternative to Maintenance Connection
    eWorkOrders is an affordable and powerful, web-based computerized maintenance management system (CMMS)! Our easy to...

    Reviews

    Overall rating

    4,5 /5
    (289)
    Value for Money
    4,3/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,6/5

    Already have Maintenance Connection?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 289
    Lyndsi
    Lyndsi
    Overall rating
    • Industry: Utilities
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    I've really enjoyed working with CMMS. It has a lot to offer.

    Reviewed on 2018/02/06

    Pros

    I like the reports you can run and the graphics. It does take some getting used to or attending some classes before you feel like you know what you're doing though.

    Cons

    There are a lot of functions and options that you need to narrow down and tweak before it starts to click, at least that's how it was for me.

    Response from Accruent

    Thank you for your great review, Lyndsi! We love having you as a customer!

    All the best,

    Roy
    Overall rating
    • Industry: Government Administration
    • Company size: 1 001–5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Maintenance Connection used by local government

    Reviewed on 2017/02/22

    The County of Santa Barbara has been using the software for approximately 5 years. We use it for...

    The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance.
    The software can do a lot more than we need.
    The reporting is just "OK". This is the area they can improve on.
    A great feature is, we store all our building blue prints in the software and we are starting to put in service manuals. This way the maintenance staff can see the prints and the manuals when he gets a work order on his smart phone.

    The initial installation of the software was the fastest I have ever seen just a few hours for the webservers and sql server.
    Putting the data in the software takes years and we will be inputting more data every year.

    The navigation tree is great,,,, like windows explorer,,, easy to move around in the software, things are easy to find.

    Good software product.

    Pros

    Ease of navigations , ability to upload prints, manuals and pictures.

    Cons

    Reporting is not easy

    Response from Accruent

    Hello Roy,
    Thank you for taking the time to give a thorough review of your experience using Maintenance Connection CMMS. We pride ourselves on successful implementation for all customers and are glad to hear your installation experience was smooth and fast. Additionally, it¿s great to hear that you find our navigation to be simple and easy to find what you¿re looking for. Our Customer Success team will reach out to you directly to understand your needs and feedback regarding reporting, and to share with you the reporting enhancements we have planned. Thank you again for your positive feedback, we always love to hear what customers think!

    -Carissa

    brian
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001–5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I have had a few glitches with CMMS but overall it has been a wonderful program to work with.

    Reviewed on 2017/07/24

    Cost savings, history, and ease on monitoring.

    Cost savings, history, and ease on monitoring.

    Pros

    I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.

    Cons

    There is no way to change a username, so when staff gets married and wants to change the last name the software wont let me.

    Response from Accruent

    Hey Brian, thank you for your feedback! It's great to hear that you like the software!
    I just wanted to let you know that we have a new feature in Version 8.0 of the system that makes it easier to update user's profiles :)
    Thanks again for the review!

    Lisa
    Overall rating
    • Industry: Primary/Secondary Education
    • Company size: 201–500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Maintenance Connection is by far the top of line in support, functionality, ease of use, and...

    Reviewed on 2016/10/07

    As the software analyst for Facilities and Services, my first task was to upgrade the current...

    As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors. We looked at many of the top ten facilities management software packages. Some vendors even came on campus to demo their product. The minute we looked at maintenance connection, we were sold. Here are some of the key points that we found different about maintenance connection. First thing that caught my attention was the fact that there are demo's and how to's on you tube. They are out there for everyone to see. It's not a secret. This told me they are open and not one of those companies that wants you to pay them just to show you functionality. The next selling point was the fact that the requestor can put in a request from any device. They can log into the requestor on their cell phone, ipad, chrome book.... There is not extra module to buy for that. Once I found these items, I set up a demo with them. The person that did the demo was amazing. He wasn't just a salesman, he knew the software and could answer questions about it. This is something I had never seen before. When he demo'd the calendar function (you can assign techs on a calendar), the maintenance manager got very excited. When he showed how easy it was to change a field name just by right clicking on it. I shed a tear. I couldn't help it. I was in front of all my coworkers and didn't want to show emotion but, I was overwhelmed by just how easy everything is. This software is a system admin dream. Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is. If you have struggled with your facilities management software, just look up maintenance connection on you tube. If that doesn't convince you, let them demo the software for you. You will be truly amazed!!!!!

    Patrick
    Overall rating
    • Industry: Utilities
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Product / Excellent Support

    Reviewed on 2017/03/22

    Maintenance Connection has given us the ability to progressively change much of our maintenance...

    Maintenance Connection has given us the ability to progressively change much of our maintenance culture from reactive to preventative. It is an excellent tool that provides our teams the means to better troubleshooting and preparedness, leading directly to increased efficiency. Having the flexibility to form this product to our work flow and process is invaluable.

    Pros

    Ability to adapt to our maintenance needs.

    Cons

    Waiting for product suggestions to materialize. Would like it to completely integrate with our financial system

    Response from Accruent

    Thank you for your comments Patrick! It's great to hear that Maintenance Connection's software has had such a positive impact on your organizations maintenance processes. We take our customer's product suggestions seriously and our Product Development team considers each one carefully. As far as integration with financial system's, we currently provide integration options via our Web API and Project Development Services. Our customer success team will be in touch soon to further discuss your comments.

    Showing 5 reviews of 289 Read all reviews

    Maintenance Connection FAQs

    Below are some frequently asked questions for Maintenance Connection.

    Maintenance Connection offers the following pricing plans:

    • Starting from: US$110,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments. Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract. Contact Maintenance Connection for detailed pricing information.

    Maintenance Connection has the following typical customers:

    11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Maintenance Connection supports the following languages:

    Brazilian Portuguese, English, European Portuguese, French, German, Spanish

    Maintenance Connection supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Maintenance Connection integrates with the following applications:

    Meridian, SCADA

    Maintenance Connection offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Maintenance Connection.