Service Autopilot

Software for Lawn, Snow, Cleaning, and Landscaping Companies

About Service Autopilot

Get more done. Automatically.

Service Autopilot is software designed specifically for your lawn care, snow removal, landscaping, or cleaning business. Get all your daily tasks done INSTANTLY. One-click scheduling, estimates anywhere, and send out all your invoices immediately.

This software can run - and grow - your entire business. See our Website for full details.

[Update] - Automations. We've recently introduced a whole new tool that is "brand new" to the Service Industry. Automate almost any task in your business:
- send invoices, emails, and forms,
- set up tasks for your employees
- automatically collect "past due" bills from your clients

Bonus: we've also recently added a MASSIVE reporting tool to Service Autopilot. This lets you see every detail inside of your business. Choose from dozens of critical reports, or build your own from scratch.

If you are serious about growing your business, this is your software.

Key benefits of Service Autopilot

  • Upgrade your business instantly. Service Autopilot features scheduling, job costing, call tracking, payment processing and website integration in a single solution.

  • Estimate from the office. Service Autopilot features GPS-based​ property measurement which allows users to calculate the property size online without an onsite visit.

  • Save hours of time every week with automatic invoicing. Send automated email invoices after the service is complete.

  • Track key performance metrics with custom reports.

  • Get organized in the field. Our mobile app allows you to remotely manage field services.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, Spanish

    Images

    Create professional estimates and easily add new jobs. Handles both recurring and one-time jobs.
    Measure properties right from your office! Perfect for lawns, mulch, trees, and even shrubs.
    Try the NEW Team App. Use forms, clock in and out, and see job notes - all in the field.
    See the NEW Forms in action! This Form builder is simple to use, and extremely powerful. Works for any purpose - building estimates, collecting leads, surveys, or even "Job Checklists."
    View all of your accounts in one place. This accounts screen makes it simple to see the full status of any client.
    View 6 more
    Service Autopilot video Service Autopilot video Service Autopilot video Service Autopilot screenshot: Create professional estimates and easily add new jobs. Handles both recurring and one-time jobs. Service Autopilot screenshot: Measure properties right from your office! Perfect for lawns, mulch, trees, and even shrubs. Service Autopilot screenshot: Try the NEW Team App. Use forms, clock in and out, and see job notes - all in the field. Service Autopilot screenshot: See the NEW Forms in action! This Form builder is simple to use, and extremely powerful. Works for any purpose - building estimates, collecting leads, surveys, or even "Job Checklists." Service Autopilot screenshot: View all of your accounts in one place. This accounts screen makes it simple to see the full status of any client.

    Features

    Total features of Service Autopilot: 145

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Ad hoc Reporting
    • Administrative Reporting
    • Alerts/Notifications
    • Appointment Scheduling
    • Attendance Tracking
    • Auto-Responders
    • Automatic Backup
    • Billing & Invoicing
    • Billing Rate Management
    • CRM
    • Calendar Management
    • Call Reporting
    • Call Tracking
    • Chemical Management
    • Client Management
    • Client Portal
    • Clock In / Out
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contract/License Management
    • Cost Tracking
    • Credit Card Management
    • Credit Card Processing
    • Customer Activity Tracking
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Forms
    • Customizable Questions
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Digital Signature
    • Dispatch Management
    • Drag & Drop
    • Drip Campaigns
    • Duplicate Detection
    • Duplicate Payment Alert
    • Electronic Payments
    • Electronic Signature
    • Electronic Submission
    • Email Alerts
    • Email Management
    • Email Marketing
    • Email Response Control
    • Email Templates
    • Email Tracking
    • Employee Database
    • Employee Management
    • Equipment Management
    • Equipment Tracking
    • Estimating
    • Feedback Management
    • File Storage
    • Fleet Management
    • For Lawn Care
    • GPS
    • Groundskeeping Management
    • Historical Reporting
    • Inspection Management
    • Interaction Tracking
    • Inventory Control
    • Inventory Management
    • Invoice Management
    • Irrigation Tracking
    • Job Application Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Cost Reporting
    • Lead Capture
    • Mobile Access
    • Mobile Alerts
    • Mobile Signature Capture
    • Mobile Workforce Control
    • Multi-Language
    • Multi-Location
    • Multiple Data Sources
    • Online Time Clock
    • Partial Payments
    • Payment Collection in the Field
    • Payroll Management
    • Performance Metrics
    • Pesticide Usage Tracking
    • Photos / Images
    • Pipeline Reports
    • Productivity Analysis
    • Project Management
    • Project Time Tracking
    • Property Layouts
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Route Management
    • Route Optimization
    • Routing
    • SMS Marketing Managment
    • SMS Messaging
    • SSL Security
    • Sales Automation
    • Sales Reports
    • Sales Tax Management
    • Scheduled / Automated Reports
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Summary Reports
    • Task Scheduling
    • Team Calendars
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Clock
    • Time Off Requests
    • Time Tracking
    • Timesheet Management
    • Transaction History
    • Unsubscribe Database
    • Web Forms
    • Website Integration
    • Work History
    • Work Order Management
    • Workflow Management

    Alternatives

    Jobber

    4,6
    #1 Alternative to Service Autopilot
    Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

    ServiceWorks

    4,1
    #2 Alternative to Service Autopilot
    ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

    Vonigo

    4,7
    #3 Alternative to Service Autopilot
    Vonigo is a cloud-based business management platform that helps increase sales and streamline operations of field...

    Workiz

    4,7
    #4 Alternative to Service Autopilot
    Workiz is the only field service management and communication platform for small-medium on-demand businesses in North...

    Reviews

    Overall rating

    4,3 /5
    (106)
    Value for Money
    4,2/5
    Features
    4,3/5
    Ease of Use
    4,1/5
    Customer Support
    4,4/5

    Already have Service Autopilot?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 106
    Lindsey A.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Exceptional Software for any Business

    Reviewed on 2019/10/24

    It's saved us time in setting up our routes, estimates, jobs, remembering recurring jobs, basically...

    It's saved us time in setting up our routes, estimates, jobs, remembering recurring jobs, basically any issues you are having with your business you will likely find a remedy with Service Autopilot.

    Pros

    This software has an entire arsenal of capabilities of the software compared to the cost. Its a small investment for a product that saves time and money in a ton of ways. We started with a program exclusively for lawncare which we were using to do all kinds of service work and it wasn't cutting it for us.

    Cons

    it takes an investment of your time in the beginning to figure out exactly what is going to work for you in terms of the features. If you don't use the support that SA offers it can be overwhelming. But take the time to invest in learning the software and it will work out in the end.

    Kim G.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    SA Autopilot client for years

    Reviewed on 2020/12/03

    It was great the first 1 1/2 years, then the customer service issues hit and made us less excited...

    It was great the first 1 1/2 years, then the customer service issues hit and made us less excited about the software. The pricing change was the last straw for me. We still use the software for a small portion of our business but honestly just waiting for a better option to come our way.

    Pros

    The features of the system and integration with other software

    Cons

    The customer service made me feel like our account wasn't a priority. They also removed with tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.

    Ann M.
    Overall rating
    • Industry: Environmental Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Too in depth

    Reviewed on 2021/04/06

    Terrible. Everything seemed like it would be great when talking to people before signing up. Once...

    Terrible. Everything seemed like it would be great when talking to people before signing up. Once we signed up, we were basically on our own. Even when we called to cancel, no one offered to get help right away, they just let us go.

    Pros

    I liked that it had a map to measure properties

    Cons

    It’s way too extensive and we had to wait 4 weeks for our first training session, so we were on our own for the first month. There are plenty of training videos but no one to explain them or show us how to put them to use. It was confusing and difficult to even get our logo on an email. Templates are very confusing how to use them and we finally gave up and switched to LawnPro. Very easy to use and inexpensive. Not as many bells and whistles as Service AutoPilot, but definitely enough to get the job done well.

    Jamie B.
    Overall rating
    • Industry: Chemicals
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    This program breaks down over time

    Reviewed on 2016/10/24

    BEWARE!!!!!! I own a lawn and tree fertilizing company. I have used this software for the past 3...

    BEWARE!!!!!! I own a lawn and tree fertilizing company. I have used this software for the past 3 years. We were extremely pleased with Service Auto Pilot for the first 2 years. It worked great and helped us tremendously with getting the business organized and up & running. Unfortunately over the past year I feel the software has done the complete opposite. With the constant updates there is some serious issues with the code the system is running. My balances on the invoices are off (which I have contacted them about several times over the past 5 months and they agree and confirm there is an issue) and even worse the jobs that are supposed to pop up for service are not. I have customers calling asking where we have been. There were always some small problems before with routing and just general things you need would be compromised. I once thought overall the site was a solid 4-4.5 stars out of 5 and a fair price. At this time however I DO NOT recommend this software! Check back once they get all the bugs worked out. The good thing is they made it easy to export your clients and leave.
    UPDATE September 21 2016. None of the issues I have been experiencing have been resolved and even more issues are popping up. Soon as season is over I will be leaving this company
    UPDATE 10/24/2016 I was told my issues were looked at by the development team and that they were some deep routed issues that would take a long time to fix. However the company has stopped updating me of the progress and it seems they have left my account for dead. There are even more issues popping up and it has become almost impossible to work with this software. I think what happens is after using the program for multiple years there is too much code interacting with itself and jumbles things all up. You may be wondering why I am still using it. That's because my business is seasonal and I was just hoping to get through the year before I went through all the work of inputting my customers into another service software program.

    Pros

    I loved its ease of use and how easy it was to teach my workers how to use it. It also has tons of extras that really come in handy when it comes to managing all aspects of business

    Cons

    I hate that it imploded on itself after using it for multiple years.

    David W.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Working out soms kinks

    Reviewed on 2019/10/30

    This totally eliminates paper route sheets. Helps with end-of-month billing streamlining although...

    This totally eliminates paper route sheets. Helps with end-of-month billing streamlining although not perfect.

    Pros

    Auto billing, tracking of jobs dispatched, dispatching jobs, APp for foreman works well, work tracking, time tracking are good

    Cons

    Has issues with QuickBooks sync, has some glitches when it comes to adding jobs in the field, very little mobile capability from an owner stand point

    Showing 5 reviews of 106 Read all reviews

    Service Autopilot FAQs

    Below are some frequently asked questions for Service Autopilot.

    Service Autopilot offers the following pricing plans:

    • Starting from: US$47,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Startup: $47 per month Pro: $97 per month Pro Plus: $247 per month

    We do not have any information about Service Autopilot features

    Service Autopilot has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Service Autopilot supports the following languages:

    English, Spanish

    Service Autopilot supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Service Autopilot integrates with the following applications:

    Authorize.Net, BluePay, QuickBooks Online Advanced, Quickbooks Online

    Service Autopilot offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Service Autopilot.