SalesWarp

Advanced order management software for retailers and brands

About SalesWarp

SalesWarp is a cloud-based multichannel and omnichannel management solution for retailers and brands. The solution provides various features including inventory management, order management, product management, publishing, warehouse management, supplier management, shipping management, process management, and customer management.

SalesWarp automates real-time inventory updates and synchronizes sales channels & fulfillment locations. SalesWarp's order management system consolidates data to provide a single view of all orders, useful for tracking and identifying any type of order. SalesWarp manages all product information in one system, ensuring consistency across the organization. It can be integrated with any e-commerce platform, marketplace, B2B sales channel, or POS system.

With SalesWarp's reporting and analytics tools retailers can easily generate detailed inventory, order, and sales reports. The software can be integrated with third party shipping software such as UPS, USPS, and FedEx, allowing retailers to process and update shipping information.

Key benefits of SalesWarp

• Achieve business growth & increase profits -- Our system allows you to easily expand to new sales channels, increase sales, and reduce costs. Our tools are designed to scale and work around your business processes, ultimately fueling business growth.

• Provide a superior customer experience -- We provide advanced functions and customizable workflows which allow retailers to provide a seamless, convenient and personalized shopping experience. Provide the services customers demand (buy online; pickup in-store; buy in-store and ship home; hassle-free returns and more.)

• Save time & money -- We consolidate and automate key processes and systems to reduce errors and eliminate redundant processes, ultimately allowing retailers to streamline operations and improve operational performance.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

SalesWarp - Inventory
SalesWarp - Order Detail
SalesWarp - Orders
SalesWarp - Product Information
SalesWarp - Vendor Rules
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SalesWarp video
SalesWarp screenshot: SalesWarp - Inventory SalesWarp screenshot: SalesWarp - Order Detail SalesWarp screenshot: SalesWarp - Orders SalesWarp screenshot: SalesWarp - Product Information SalesWarp screenshot: SalesWarp - Vendor Rules

Features

Total features of SalesWarp: 73

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Assignment Management
  • Automatic Notifications
  • Availability Management
  • Barcode Scanning
  • Batch Processing
  • Billing & Invoicing
  • CRM Integration
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Database Integration
  • Electronic Data Interchange
  • Electronic Payments
  • Email Templates
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labeling
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Performance Reports
  • Product Data Management
  • Purchase Order Management
  • Purchasing Management
  • Quality Assurance
  • Quote Management
  • RFID Scanning
  • Real Time Data
  • Real Time Reporting
  • Retail Inventory Management
  • Returns Management
  • Sales Analytics
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Planning
  • Template Management
  • Third Party Integration
  • Traceability
  • Warehouse Management
  • eCommerce Integration
  • eCommerce Management

Alternatives

Zoho Inventory

4,5
#1 Alternative to SalesWarp
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QuickBooks Commerce

4,3
#2 Alternative to SalesWarp
QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing...

Orderhive

4,4
#3 Alternative to SalesWarp
Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other...

simPRO

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#4 Alternative to SalesWarp
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Reviews

Overall rating

4,8 /5
(12)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 12
Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Order Management Software

Reviewed on 2018/11/07

Our company has successfully designed, manufactured, and sold high-end fashion since 1977,...

Our company has successfully designed, manufactured, and sold high-end fashion since 1977, primarily distributing to upscale department stores across the US and more than 20 countries internationally. We launched natori.com as an E-Commerce site in 2008. Before SalesWarp, our shopping cart was time-consuming and required many steps for simple processes.
SalesWarp enhanced our new shopping cart, BigCommerce, and helped build a solution that handles critical and complex workflows for customer management, orders, and fulfillment.
SalesWarp’s advanced order management system helps support our extensive catalog and created a seamless returns process which has helped our company expand and scale. The SalesWarp team was very attentive in the onboarding process and continues to offer tremendous support!

Pros

Covers all of our processes
Centralized
Hands on integration and management team
Good responsiveness
Trustworthy team
Flexibility of system, multiple uses

Cons

As with most software, we would like customizations to be less involved

Response from SalesWarp

Thank you so much for sharing your experience! Your feedback helps us improve and can help others who are searching for an OMS system.

Thanks again for your review!

Richard R.
Overall rating
  • Industry: Food Production
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely amazing team and product

Reviewed on 2018/10/16

Our business has been in operation since 1982 and prior to using SalesWarp we needed a better...

Our business has been in operation since 1982 and prior to using SalesWarp we needed a better system to import and track orders.

SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery.

Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers.

SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Pros

Since 1982, Caroline’s Cakes has sold countless cakes and southern specialties throughout the country. Our best-selling Caramel Cake has been featured in Oprah’s Favorite Things, Buzzfeed, and The Food Network. With such a high demand for our cakes, we needed an easier way to import orders.

SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery. Large corporate orders can now be imported to make the buying process more efficient.

Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers.

SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Cons

Load times can vary depending on the action being performed.

Response from SalesWarp

Thank you Richard for your review and the wonderful cakes!

You have a great product and team! Glad we could assist.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very flexible program but slightly costly

Reviewed on 2019/05/22

Pros

I like the fact that this software is open and easy to build upon

Cons

The software monthly cost is high. But I guess you can afford it once your business reaches a certain growth level.

Response from SalesWarp

Thank you for your review!

Kevin C.
Overall rating
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding. The Advanced Order Management System and the multi-channel selling is excellent

Reviewed on 2017/05/04

Beyond the inventory management, there is a robust advanced order management system or OMS. All...

Beyond the inventory management, there is a robust advanced order management system or OMS. All orders from all markets come into one screen. They can be managed, modified and shipped. Once complete, tracking automatically pushes to the marketplace and the customer is notified. No more manual updating. Also, I was able to set up wholesale stores for each direct sales representative. Now they can send quotes and process orders all out of their store. That allows me to see at any time what each sales rep is doing in terms of profit loss and product movement. This is an awesome tool for commission and rep evaluations as I have the power of Sales Warp's awesome reporting tools to report on reps like they are markets.

I love reports and have always found marketplace reporting systems to be awful. SalesWarp comes stock with a tremendous number of pre-built reports but, what makes SalesWarp so tremendous is that I can make any custom report I can imagine. It took me no time to learn the reporting language and begin to process my own reports for my own needs.

Pros

Prior to partnering with SalesWarp, we really struggled with inventory management and advanced order management required for this level of multi-channel selling. We really needed a much better Order Management System ("OMS") that would allow us to see all of our orders in one location, manage inventory, centralize shipping and distribution, push tracking information and respond to customer service issues. I cannot tell you how much time was wasted going into each selling channel, processing orders, processing customer service issues and then exporting all of that to a manual inventory control system. We were constantly plagued by stockless orders, inadequate reporting needed to order products based on growth, inadequate reporting for basic accounting functions and an inability to get a 360-degree view of where our customers are buying our products. I do not even have time to get into the challenges we had ordering products from overseas to meet demand. The final thing I want to talk about is the most important -- the people of SalesWarp. This is one company I can truly say that underpromises and over-delivers.

Cons

The reporting tool takes a while to learn if you do not know mySQL -- but it is robust. I love the system.

Response from SalesWarp

Kevin,

Thank you very much for your thoughtful review! We will continue to work hard to help Tent & Table grow and succeed.

Your review will be really helpful to those folks who are currently vetting new OMS offerings.

Again, thank you for the feedback!

Warmest regards,
Dena

Robin W.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Huge Potential, Terrific People

Reviewed on 2016/05/25

Background:

We started using SalesWarp in 2014. We are a relatively small company to be working...

Background:

We started using SalesWarp in 2014. We are a relatively small company to be working with a system like this; we only receive about 100-150 orders per day. With that said, we do sell across a large variety of sales channels, and have a unique business model that requires a fairly sophisticated solution.

Pros:

- First and foremost, there's the staff. The folks at SalesWarp, with whom I've had my fair share of disagreements and disappointments, in the end really do genuinely care, really do genuinely listen, and really do genuinely want to help. They will go above and beyond to make sure you're happy. That's absolutely critical ' you can have the best software in the world, but if the folks behind it can't be counted on, then it's a waste of time.

- The software as a whole is an incredible time-saver, and the feature set is unique. I don't know of any other software in the price class of SalesWarp that allows for product publishing, inventory management, AND purchase order generation. Those are exactly the three primary facets we needed, and I found they simply weren't available at my budget anywhere else.

Cons:

SalesWarp is a young company. That's unfortunately apparent when it comes to its software. There are bugs, ranging from mild to moderately severe, some missing features, incomplete areas, some pesky UI problems, a lack of overall polish, and many other small ways in which it could be improved upon. It's come a *long* way since we first started using it, but it still has quite a bit to go until it reaches that place of 'software zen'.

It needs to be said that our particular business needs are quite specialized, and have required a lot of customization. In all likelihood - assuming your business needs are at least somewhat more 'traditional' - you'll need a lot less customization, and you'll likely utilize, to a greater extent, the tried-and-true, 'out of the box' features of SalesWarp, which do exist in great numbers, and which generally work as advertised. So it is therefore also very likely that you will run into a lot fewer issues than we have.

Summary:

Once the issues I've mentioned in the cons have been addressed ' and I'm confident they will be ' it's going to be absolutely spectacular software. As mentioned, I've already seen it come a long way, and I look forward to the day when its full potential will be unleashed.

Response from SalesWarp

Thank you for taking the time to give us your feedback! We really appreciate it. Robin, you have been an integral part of our client product team and have influenced our product evolution. We wish you continued success!

Showing 5 reviews of 12 Read all reviews

SalesWarp FAQs

Below are some frequently asked questions for SalesWarp.

SalesWarp offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Monthly subscription model

SalesWarp offers the following features:

  • Accounting management
  • Activity dashboard
  • Activity logging
  • Barcoding / RFID
  • Client database
  • Customer database
  • Customer management
  • Inventory optimization
  • Inventory overview
  • Kitting
  • Multi-location
  • Order entry
  • Purchase order management
  • Reporting & Analytics
  • Serialized Inventory Tracking
  • Shipping management
  • Supplier management
  • Warehouse Management

SalesWarp has the following typical customers:

Large Enterprises, Mid Size Business

SalesWarp supports the following languages:

English

We do not have any information about what devices SalesWarp supports

SalesWarp integrates with the following applications:

Authorize.net, Avalara, BigCommerce, Magento Commerce, Mailchimp, PayPal, QuickBooks Online, ShipStation, Shopify, Xero

SalesWarp offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

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