MaxxTraxx Pro

Automotive repair shop management software

4,9 /5 (34 reviews) Write a Review!

MaxxTraxx Pro Overview

What is MaxxTraxx Pro?

MaxxTraxx is an automotive business management software that helps users to increase their bottom line by enabling them to take informed business decisions. It is a tool that integrates service writing, marketing, parts ordering, and inventory management. It is offered as on premise and web based software.

MaxxTraxx comprises of three primary departments: Service, Parts and Business Management.
The service department module offers features such as appointment control, progress tracking, repair order and price quotes. These features help users capitalize on sales opportunities by identifying and targeting the right set of consumers.

The parts department module helps users optimizes their inventory by tracking and managing parts and supplies. Users can also connect with major parts and labor databases which helps them choose the right distributors for ordering their component supplies.

Business management department controls all the financial transactions such as sales reports, accounts payables, account receivables, check writing, banking and payroll. This product has an integrated ledger to maintain financial statements. This functionality provides a financial overview of the business and maximizes profitability. This product also provides QuickBooks integration, customer retention tools, and marketing management.

The company Scott Systems which is the vendor of MaxxTraxx provides an extensive support for the product both online and over phone. Maxxtraxx caters to small, medium, and large automotive repair shops.

MaxxTraxx Pro Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

Three subscription plans are available:

MaxxTraxx Express - $59/month; $99 one time registration fee
MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee
MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee

The registration fee is waived off for the existing Scott Systems users.


MaxxTraxx Pro Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

MaxxTraxx Pro - Repair Order Tracking
MaxxTraxx Pro - Maintenance
MaxxTraxx Pro - Vendor Information
MaxxTraxx Pro - Repair Order Management
MaxxTraxx Pro video MaxxTraxx Pro screenshot: MaxxTraxx Pro - Repair Order Tracking MaxxTraxx Pro screenshot: MaxxTraxx Pro - Maintenance MaxxTraxx Pro screenshot: MaxxTraxx Pro - Vendor Information MaxxTraxx Pro screenshot: MaxxTraxx Pro - Repair Order Management

MaxxTraxx Pro Reviews

MaxxTraxx Pro Reviews

Overall rating
4,9
/
5
Excellent
32

Very good
1

Average
1

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,6
Customer Support
4,9
97% recommended this app
Zainab T.

Maxxtraxx Pro is the best out there

Problems this software as solved for my autoshop includes:
1.Stopped the clashing of appointments totally

2. Give the technician sense of timing thereby making us meet up with the deadline of clients

3. Little errors when it comes to numbers in the inventory was solved and many more


Lori D.

I love the software, but it's complicated.

The customer support is absolutely the best in any industry. I don't want to run them out of a job because they are all such great people, but it would be helpful to have a manual for how to do things... I never find what I need on line because the training videos are too basic. I have been compiling my own manual, but new things come up all the time and I have to call in quite often. The software is so complicated that there are so many features I am just now discovering. This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features. This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.


Hank M.

Good over all but lacking improvement over time.

Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.


Mike H.

Review

Overall experience not bad but the biggest issue I am have with MaxxTraxx we have had several inssue from the start of using the software and these issues are very important to use and we have spoke with MaxxTraxx several times and told would be fix and it has been over 2 year and nothong has been done about it and at the currently time it is getting real old being told it will be look at and repair and never happens so at this current time we are starting to look into other software because we beleave it will never get repair and it seems like they just tell you what you want to here to get you off the phone....


Randy W.

MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck

I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid. When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute. Best Money We Have Ever Spent In Our 35 years Of Being In Business.


Zainab T.
Industry: Automotive
Company size: 11-50 Employees

Maxxtraxx Pro is the best out there

Used Daily for 6-12 months
Reviewed on 2019/05/10
Review Source: Capterra

Problems this software as solved for my autoshop includes:
1.Stopped the clashing of appointments totally

2. Give the technician sense of timing thereby making us meet up with the deadline of clients

3. Little errors when it comes to numbers in the inventory was solved and many more

Pros

Using maxxtraxx pro, as increased the dynamics of job done in the auto shop when it comes to do with timeliness, accuracy and the employers working diligently. In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought. The technicians also love the integration of the software with AllData app which is what they are familiar with and the account section also love the software. I would strongly recommend this software to anyone and its money well spent.

Cons

There is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lori D.
Industry: Automotive
Company size: 2-10 Employees

I love the software, but it's complicated.

Used Daily for 2+ years
Reviewed on 2020/08/03
Review Source: Capterra

The customer support is absolutely the best in any industry. I don't want to run them out of a job because they are all such great people, but it would be helpful to have a manual for how to do things... I never find what I need on line because the training videos are too basic. I have been compiling my own manual, but new things come up all the time and I have to call in quite often. The software is so complicated that there are so many features I am just now discovering. This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features. This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.

Pros

The amount of features and the accounting package.

Cons

I wouldn't be able to pay more for the software because I have to use Bolton to fill in the gaps where the software is lacking. With Bolton, it is about the same price or higher than some of these new softwares that have more features. I might not miss the little details that I think I like with this software if I can get the Bolton features elsewhere.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Hank M.
Industry: Automotive
Company size: 2-10 Employees

Good over all but lacking improvement over time.

Used Daily for 2+ years
Reviewed on 2017/05/31
Review Source: Capterra

Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.

Pros

We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.

Cons

Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Mike H.
Industry: Machinery
Company size: 2-10 Employees

Review

Used Daily for 2+ years
Reviewed on 2020/08/08
Review Source: Capterra

Overall experience not bad but the biggest issue I am have with MaxxTraxx we have had several inssue from the start of using the software and these issues are very important to use and we have spoke with MaxxTraxx several times and told would be fix and it has been over 2 year and nothong has been done about it and at the currently time it is getting real old being told it will be look at and repair and never happens so at this current time we are starting to look into other software because we beleave it will never get repair and it seems like they just tell you what you want to here to get you off the phone....

Pros

easy to use, Tech support very good you can run credit cards threw the system.

Cons

Tracking PM's threw the software and scheduling system does not work corectly needs alot of help, the customer option has so little option driver option has just about no option not sure ehy they even have it in the system nost important thing for a driver there teliphone number and does have have a place for the driver number the report could use some help the digaital report option needs help

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Randy W.
Industry: Automotive
Company size: 2-10 Employees

MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck

Used Daily for 2+ years
Reviewed on 2020/07/29
Review Source: Capterra

I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid. When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute. Best Money We Have Ever Spent In Our 35 years Of Being In Business.

Pros

From Inventory Control To The Ease Of Creating Service Repair Orders, Parts Counter Invoices And Marketing To And Communicating With Customers Through Email, Text And Through The Postal Service MaxxTraxx Has Been A Huge Part Of The Success Of Our Business. Their Support Team Is The Best Of Any Software Company I Have Ever Used. There Truly Isn't One Thing I Can Single Out As What I Like Most. Every Facet Of This Software And The Company That Stands Behind It Is A Package That Works.

Cons

I Have Been A Customer For Over 20 Years And There Has NEVER Been A Single Negative Issue With The Software Or The Company That Stands Behind It.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 34 user ratings
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MaxxTraxx Pro Pricing

MaxxTraxx Pro Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

Three subscription plans are available:

MaxxTraxx Express - $59/month; $99 one time registration fee
MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee
MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee

The registration fee is waived off for the existing Scott Systems users.

Three subscription plans are available:

MaxxTraxx Express - $59/month; $99 one time registration fee
MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee
MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee

The registration fee is waived off for the existing Scott Systems users.

Value for Money
4,9/5
Based on 34 user ratings
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MaxxTraxx Pro Features

MaxxTraxx Pro Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,7/5
Based on 34 user ratings
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Categories

Additional information for MaxxTraxx Pro

Additional information for MaxxTraxx Pro

Key features of MaxxTraxx Pro

  • Accounting management
  • Appointment management
  • Billing & invoicing
  • Customer database
  • Customer loyalty program
  • Customer tickets
  • Employee time clock
  • Inventory control
  • Marketing management
  • Parts management
  • Payroll management
  • Productivity reporting
  • Progress tracking
  • Quickbooks integration
  • Sales reporting
  • Service management
  • Summary reports
  • Vehicle tracking

Benefits

MaxxTraxx Pro features “Service Counter” which helps users manage appointments, schedule jobs and track progress, quotes and profitability.

The “Parts Counter” features helps users to track part sales and customer purchase history.

The software enables parts management by controlling inventory, prices, purchase orders, and invoice tracking.

MaxxTraxx allows users to generate customized reports such as daily sales and employee productivity reports.

The software allows users to track financial statements, accounts payables and receivables and also check writing, banking and payroll.

MaxxTraxx integrates with QuickBooks meaning the two products can be used alongside each other. Users can export details to QuickBooks.

MaxxTraxx Pro FAQs

MaxxTraxx Pro FAQs

Below are some frequently asked questions for MaxxTraxx Pro.

Q. What type of pricing plans does MaxxTraxx Pro offer?

MaxxTraxx Pro offers the following pricing plans:

Starting from: US$59,00/month

Pricing model: Subscription

Free Trial: Available

Three subscription plans are available: MaxxTraxx Express - $59/month; $99 one time registration fee MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee The registration fee is waived off for the existing Scott Systems users.

Q. What are the main features of MaxxTraxx Pro?

MaxxTraxx Pro offers the following features:

  • Accounting management
  • Appointment management
  • Billing & invoicing
  • Customer database
  • Customer loyalty program
  • Customer tickets
  • Employee time clock
  • Inventory control
  • Marketing management
  • Parts management
  • Payroll management
  • Productivity reporting
  • Progress tracking
  • Quickbooks integration
  • Sales reporting
  • Service management
  • Summary reports
  • Vehicle tracking

Q. Who are the typical users of MaxxTraxx Pro?

MaxxTraxx Pro has the following typical customers:

Small Business, Large Enterprises

Q. What languages does MaxxTraxx Pro support?

MaxxTraxx Pro supports the following languages:

English

Q. What type of pricing plans does MaxxTraxx Pro offer?

MaxxTraxx Pro has the following pricing plans:

Subscription

Q. Does MaxxTraxx Pro support mobile devices?

We do not have any information about what devices MaxxTraxx Pro supports

Q. What other apps does MaxxTraxx Pro integrate with?

MaxxTraxx Pro integrates with the following applications:

QuickBooks Online Advanced

Q. What level of support does MaxxTraxx Pro offer?

MaxxTraxx Pro offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials