RAM Tracking

RAM Tracking

Mobile-friendly vehicle and fleet tracking system

4.8/5 (76 reviews)

RAM Tracking Overview

RAM Tracking is a cloud-based vehicle tracking solution that enables business owners and fleet managers to view the position of their mobile workforce. The platform was designed for businesses of all sizes, whether there are three or 100 vehicles in a fleet.

RAM Tracking’s platform offers a simple to use layout providing controls, high quality Navteq maps, and an activity grid that shows the real-time location, speed and status of any vehicle. Owners and managers can track whether a vehicle is driving, parked, idling or even speeding. Real-time screen alerts notify users of any change in status, a breach of geo-fence, or a vehicle idling exception. Email alerts inform users of any unsolicited out of hours use, late starts or early finishes. The solution offers more than 15 standard reports, as well as the ability to run reports on-demand and in real-time.

The vehicle tracking technology relies on a device that is installed within a vehicle. The global positioning system (GPS) identifies its coordinates, and sends them via a mobile network to RAM Tracking’s advanced servers. There, all real-time and historical data is stored, and can be accessed through the solution’s cloud-based portal via computer, laptop, or any mobile device connected to the internet.

RAM Tracking also provides a mobile application version of their vehicle tracking solution, that enables users to manage their mobile workforce on-the-go. Business owners and fleet managers can track real-time location and status information on all vehicles, as well as view historic information, and create reports. Users can contact drivers instantly via the app, and find the nearest vehicle to a specific postal code.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Canada

Supported Languages

English

RAM Tracking Reviews

Overall rating
4.8/5
96% positive reviews
63
Excellent
10
Very good
1
Average
1
Poor
1
Terrible
Lauren R.

10/10 For RAM Tracking!

Used Daily for 2+ years
Reviewed on 2018/09/17
Review Source: Capterra

What we needed from a vehicle tracking company is perfectly met with the RAM Tracking services - Every issue that I have ran into I have been able to call them and they will walk you through what you need to do to get a specific report produced or if I am having an issue with a unit they are able to reset it immediately, I haven't had a question be unanswered and is always dealt with in a timely fashion.

Pros

What we like most is..
You can easily pull up the status of vehicle/driver in question
There is the option of 'Detailed Report' Which will show you minute to minute of Driver's route
The weekly reports can be set up to be emailed directly to you, For your review
You instantly know where your vehicle is
Their map is very detailed shows all roads/ Side streets
You can tag 'Driver home" or "Supplier's name" so you can see where vehicle is stopped

Cons

What we least like about the software is very minimal..
Sometimes there is a glitch or their servers are being updated that we would see a drop in the service but it does pick back up at the earliest chance it gets- We understand there has to be a chance for updates to serve us better!

Response from RAM Global Solutions

Hi Lauren,

Thank you for taking the time to review RAM Tracking.

It's great to hear that you're happy with our all aspects of or service and we can help boost your businesses efficiency!

Many thanks,
The RAM Tracking Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Peter G.

Know where they are all the time!

Used Daily for 6-12 months
Reviewed on 2019/03/10
Review Source: Capterra

Pros

If you want peace of mind over your fleet then this is the software that you want. I decided to look into fleet tracking software about a year ago and I found RAM Tracking. I saw a demonstration of it at a trade show at the time and I was skeptical but I took the plunge and made the purchase. I had it installed in all of my business vehicles and also in my kids vehicles to give me extra security. I do enjoy the features this software offers which includes location and speed. I can also tell if the vehicle is running or is shut off. Over all a great tool to have as the only manager in my company and this allows me to be in more then one place at a time!

Cons

I sometimes have connectivity issues with the application where the vehicles show up on the map are not where the map is showing them to actually be but for the most of the time it works flawlessly.

Response from RAM Global Solutions

Hi Peter,

Thank you so much for your very positive review of the RAM Tracking software. We appreciate the feedback and will pass on to the team. Great to hear that you can see so many benefits from the product when in use.

Kind Regards,
RAM Tracking

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Cathy C.

RAM Tracking Customer Review Feedback

Used Daily for 2+ years
Reviewed on 2018/09/17
Review Source: Capterra

Not bad. We with RAM for more than 5 years. And, the device was tested in a real case. Our vehicle was stolen on Canada Day 2017. The thief cut the cables and thought they removed the device.

Actually, the device was only partly removed, and luckily still sending PINs for next couple hours. We managed to track it the next day. RAM's device did not let us down. We replaced the device later, a bit expensive, but worth it.

Pros

Easy to use. The menu is easy to review and understand. Map color is simple and clean.

Cons

The design is a bit old school. Is there a traffic option?

Response from RAM Global Solutions

Hi Cathy,

Thank you for your 5 star review of RAM Tracking!

It's awesome to hear our tracking device helped in recovering your stolen vehicle!

With regards to your question about a traffic option, I've arranged for one of our customer service representatives to get in touch to discuss this with you.

Thanks again,
The RAM Tracking Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brian B.

Being in the know!!

Used Daily for 2+ years
Reviewed on 2018/09/18
Review Source: Capterra

RAM Tracking has excellent customer service and is very professional in handling requests to switch units to new vehicles or add units.

Pros

This software allows us to know exactly where trucks are at all times and brings accountability to drivers. I am able to prove to a customer how many hours a crew was at their job if there is a disagreement.

Cons

Only think I don't like is when the software doesn't work do to maintenance needed or system needing to be reset, This doesn't happen real often however when it does we realize how much we rely on this system in our business.

Response from RAM Global Solutions

Hi Brian,

Thank you for taking the time to review RAM Tracking.

It's great to hear you're happy with both our service and our products.

Many thanks,
RAM Tracking

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brad C.

Braemar Review

Used Daily for 2+ years
Reviewed on 2018/09/17
Review Source: Capterra

It has been a great tool for us to track our fleet and employee"s. Our employee's know that we can track them and as a result we have seen significant gains in on time performance etc.

Pros

Ease of use. The software works very well and typically gives very few issues. The link to google maps is a very handy option.

Cons

Setting up customer locations is a bit tricky at first. I would like to be able to click on a link to google maps at a site my employee's had been at say earlier in the day. You can only use google maps at the current point they are stationary at.

Response from RAM Global Solutions

Hi Brad,

Thank you for your 5 star review!

We're glad we can help boost your businesses performance and efficiency!

Thanks again,
The RAM Tracking Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

RAM Tracking Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Contact RAM Tracking for detailed pricing.

Users receive all software updates at no cost.

RAM Tracking Features

  • Activity Tracking
  • Automatic Notifications
  • Real Time Data

  • API
  • Activity Dashboard
  • Audit Trail
  • Auditing
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for RAM Tracking

Key features of RAM Tracking

  • Critical information alerts
  • Data storage
  • Delivery ETAs
  • Financial reporting
  • Find nearest vehicle to a postcode
  • GPS integration
  • Historical data
  • History tracking
  • Identify nearest unit
  • Labour costs and fuel expenditure
  • Mileage and time reports
  • Plan routes
  • Planning, analysis and reporting tools
  • Real time data and monitoring
  • Real time location of all vehicles
  • Secure access
  • Snapshot of visual graphs
  • Theft prevention
  • Tracking features
  • Vehicle monitoring and tracking
  • Vehicle reports
  • Vehicle status tracking

Benefits

Business owners and fleet managers can stay informed on every vehicle's location and speed in real-time for immediate insight into vital mobile workforce information.

Users can set up real-time screen alerts for whenever there is a change of status, breach of geo-fence, or a vehicle idling exception, as well as email alerts for out of hours use, late starts or early finishes.

RAM Tracking users can generate over 15 standard reports, as well as run reports on-demand and in real-time.

The web-based RAM Tracking system can be accessed from any PC, laptop or mobile smartphone, or through the native app for Android or iOS.

Any historical data will be stored on RAM Tracking's advanced servers through the solution's cloud-based portal, and can be accessed from anywhere, anytime.

RAM Tracking FAQs

Below are some frequently asked questions for RAM Tracking.

Q. What type of pricing plans does RAM Tracking offer?

RAM Tracking offers the following pricing plans:

Free Trial: Not Available

Contact RAM Tracking for detailed pricing.

Users receive all software updates at no cost.

Q. What are the main features of RAM Tracking?

RAM Tracking offers the following features:

  • Critical information alerts
  • Data storage
  • Delivery ETAs
  • Financial reporting
  • Find nearest vehicle to a postcode
  • GPS integration
  • Historical data
  • History tracking
  • Identify nearest unit
  • Labour costs and fuel expenditure
  • Mileage and time reports
  • Plan routes
  • Planning, analysis and reporting tools
  • Real time data and monitoring
  • Real time location of all vehicles
  • Secure access
  • Snapshot of visual graphs
  • Theft prevention
  • Tracking features
  • Vehicle monitoring and tracking
  • Vehicle reports
  • Vehicle status tracking

Q. Who are the typical users of RAM Tracking?

RAM Tracking has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does RAM Tracking support?

RAM Tracking supports the following languages:

English

Q. What type of pricing plans does RAM Tracking offer?

We do not have any information about what RAM Tracking pricing plans

Q. Does RAM Tracking support mobile devices?

RAM Tracking supports the following devices:

Android, iPhone, iPad

Q. What other apps does RAM Tracking integrate with?

We do not have any information about what integrations RAM Tracking has

Q. What level of support does RAM Tracking offer?

RAM Tracking offers the following support options:

FAQs, Online Support, Phone Support