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PawLoyalty Pro Software

PawLoyalty Pro Software

4.6 (62)
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All-in-One Boarding, Daycare, Grooming & Training Software
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About PawLoyalty Pro Software

PawLoyalty is a totally online, cloud-based software solution for those offering pet kennel and care services. The system provides a broad range of client management features designed specifically to organize the daily public-facing running of the business alongside behind the scenes administrative duties. Accessible 24/7 to owners and customers placing online bookings, PawLoyalty also integrates appointment reservation requesting and pet record editing into existing practice websites. Seven scheduling views allow pet check-ins, checkouts and employee/room assignments to be logged, while issuing automated email confirmations or reminders. Staff hours can also be tracked via online calendars, enabling the planning of leave and assisting with commission calculations and payroll.

Keep centralized customer and pet records with detailed fields for entering emergency contacts, treatment preferences, medical history and payment progress. The software allows profile photos to be added for visual identification, while social media integration encourages customer communities to be formed alongside opportunities for positive social marketing.

Key benefits of PawLoyalty Pro Software

  • Rich client management system for organizing commercial kennel and pet care services, accessible 24/7 online and via integration within existing websites.

  • Enable customers or staff to schedule appointments, while automating email booking confirmations, customer receipts, birthday E-cards and vaccination reminders.

  • Maintain centralized customer records and pet profiles complete with photos, contact addresses, dietary advice, behavioral notes, plus detailed medical histories.

  • Accept web-based appointment requests in real time, filtering services by availability and enabling customers to make payments online.

  • Engage customer communities with social media integration including Twitter and Facebook, alongside the issue of targeted monthly HTML newsletters.

    • Images

    PawLoyalty Pro Software Software - PawLoyalty appointment booking with calendar scheduling
    PawLoyalty Pro Software Software - PawLoyalty's Front Desk Dashboard
    PawLoyalty Pro Software Software - A PawLoyalty pet profile
    PawLoyalty Pro Software Software - A PawLoyalty pet treatment summary sheet
    PawLoyalty Pro Software Software - Check-in Made Simple
    View 7 more

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    Reviews

    Overall rating

    4.6 /5
    (62)
    Value for Money
    4.6/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have PawLoyalty Pro Software?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 62 Read all reviews
    Showing 5 reviews of 62
    Anthony
    Anthony
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Innovative and User Friendly Software

    Reviewed on 2017/11/15

    Pros

    The software is very flexible and easily adapts to the different services and rules we have at 50 plus locations. The interface is super intuitive and simple to use for our employees.

    We also enjoy features such as automatic payments with our new membership program, data/pass sharing between multiple locations and the NPS survey integration.

    Cons

    The only major cons are the growing pains that they are experiencing with such rapid growth. Development time can be slow at times and transferring data from existing Point of Sale systems can be a pain depending on the system transferring from.

    Debbie
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Software upgrade

    Reviewed on 2021/06/17

    We have been using the same old system for over 20 years….when we Started the process of looking...

    We have been using the same old system for over 20 years….when we Started the process of looking for a major system upgrade, we were very specific in what we needed to sustain and grow our business. Pawloyalty software program matched what we needed, and more! The implementation and constant communication with their team and ours has been great. It’s been two years and we are still constantly finding more ways to utilize their programs to help us grow!

    Pros

    When we upgraded to Paw Loyalty, we never realized how antiquated our system was.
    We are much more efficient, we haven’t even been able to use all the great features yet, we’re working on implementing the marketing portion of Paw Loyalty, which will help grow our business. The best thing is that we no longer need a credit card machine, I have to do is press “charge”!

    Cons

    I believe that our system is it pretty complicated for a simple implementation. So software updates and creations are always being implemented. We appreciate the team in place at Pawloyalty…they are very responsive

    Misty
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not for TRAINERS

    Reviewed on 2022/10/20

    It was the worst ever. No communication lots of promises no follow through but quick to steal your...

    It was the worst ever. No communication lots of promises no follow through but quick to steal your money

    Pros

    There were no pros for trainers. This was awful and they offered no refund!!!

    Cons

    This was a scam! Not meant to help trainers was sold to me as if for trainers. Took over 1500 dollars! Suffered for 2 months. Never 1 day it was right. Took 3 months to launch. No refunds. They are crooks

    Carmela
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Pet care industry

    Reviewed on 2021/09/15

    Impressed!

    Impressed!

    Pros

    [SENSITIVE CONTENT] is an amazing marketing and technology guru. He is brilliant, helpful, and most generous with his time and assistance!

    Cons

    Weekend support needed. Team members could return calls faster.

    Alternatives Considered

    PetExec and Gingr

    Reasons for Switching to PawLoyalty Pro Software

    [SENSITIVE CONTENT] professionalism and assistance.

    Response from PawLoyalty

    Thanks for the review Carmela, we really appreciate your business and have loved working with you to streamline and grow your business.

    For your weekend support, remember to use the weekend real-time text line instead of submitting a ticket. That way you will get the fastest response vs having to wait until Monday.

    Karin
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Stellar - Exactly what we needed!

    Reviewed on 2021/09/29

    Pros

    PawLoyalty is easy to use and has all the features we need. The customer service is amazing as well, and if I don't know how to do something, I get an immediate response and solution to my problem. I am thrilled that I was able to find an all-encompassing software, with such a great team behind it!

    Cons

    So far so good. My biggest concern is tracking all of our "grandfathered-in" clients and ensuring we continue to provide them the proper support, but I haven't seen anything to worry me yet.

    Showing 5 reviews of 62 Read all reviews

    PawLoyalty Pro Software FAQs

    Below are some frequently asked questions for PawLoyalty Pro Software.

    PawLoyalty Pro Software offers the following pricing plans:

    • Starting from: US$70.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Small Business (up to 500 records): $70 per month Growth Plan (up to 2800 records): $110 per month Large Facility (unlimited records): $170 per month

    PawLoyalty Pro Software has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    PawLoyalty Pro Software supports the following languages:

    English

    PawLoyalty Pro Software supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    PawLoyalty Pro Software integrates with the following applications:

    CardConnect, Hippo Manager, Mailgun, SendGrid

    PawLoyalty Pro Software offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for PawLoyalty Pro Software.

    Folder icon Kennel Software
    Folder icon Pet Grooming Software