People Managing Brilliantly, Online
4.5/5 (11 reviews)At the heart of our solutions is CascadeGo (formally known as Octopus HR), the purpose-built web-based HR system that everyone's talking about – and moving to. Delivered on demand, online (through the innovative approach known as 'Software as a Service') it lets managers and employees carry out all their day-to-day HR management and reporting tasks easily, when they want.
CascadeGo combines all your core HR, compensation and employee benefits information in one simple-to-use solution. Through our powerful communication dashboard it alerts, informs and connects your employee community together, allowing HR managers, line managers and employees to interact quickly and effectively.
It will transform the way you control, manage and deliver HR across your business, resulting in an efficient, pro-active and compliant HR environment that creates significant time and cost savings for the business.
Available via your web browser 24/7, it can be accessed from any location – the office, a remote site, an employee's home or even a mobile device. CascadeGo is one of the first HR solutions to run on a smart-phone handset.
Combined with any of our other great modules from the product family, you can extend CascadeGo's reach to include other aspects of the business – all from one central point!
Pros
The self service elements are excellent and are employees picked up using a self-serve HRIS well and without a lot of teething problems. The tracking of holidays, absences, the inbuilt total reward statement and uploading of documents is proving very useful - we no longer get loads of requests for paper appraisal forms each appraisal season. We also use the e-recruitment module which helps us with applicant tracking and vacancy management.
Cons
The training we got, to begin with, was not great as it was very in-depth but we were told not to take notes as it was all covered in user guides. This was not really the case so my advice would take lots of notes in your training! Since then the software support team has grown and we have found our needs better supported. We are still struggling to use payroll features for seamless payroll integration.
Pros
Being able to centralise everything in to one system is ideal for a company of our size. It gives us visibility of the details we need at all levels whilst also being user friendly for all users.
Cons
Not many things. The where clause stuff can be a bit fiddly but the team are always updating and improving things (where clause builder was released recently) and the support team are always quick to respond and help with issues. Even when there have been the odd tricky bits, they have always been resolved.
Exports on more of the analytical information could be "punchier" in graph styles, although admittedly I have not had to use these functions to their fullest so this may just be may limited experience.
Since using Octopus I have received the best customer experience ever. I must contact customer service on a daily basis asking questions and get a very quick response with brilliant guidance. All members of the team are exceptionally patient.
Pros
Visually its very simplistic and ease of use
Cons
It would be brilliant to have help guides which could aid members of staff around the system. Our company is encouraging managers to self service but I can only find help guides for the Administrators.
Thanks for your great feedback Kelly.
We're working on some user guide videos from an employee's point of view, they should be available soon, will let you know when they've launched.
No hesitation in recommending OCTOPUSHR.
Pros
From the first phone call to every phone call there after, they are the most knowledgeable people about their products. No pushy sales people. They give you just what you need to run your business efficiently. Ease of use and the speed at which bugs get fixed. Support staff helpful and attentive; The best customer service.
Pros
HR Self Service functionality is excellent and very easy to use.
Cons
Octopus has met all our core requirements. I would recommend that you attend the training courses to gain maximum benefit from all the functionality on offer.
Subscription pricing model based on employee count
Real advantages for everyone:
For leaders:
Absence costs and trends
Accurate HR information and reports
Improved company-wide communication
Reduced routine administration
Increased efficiencies
Total Reward Statements
Increased value and perception of employee benefits
Reduced cost of HR delivery
Increased service level standards
Consistent business practices
Increased employee retention
Policy communication
Assists legislative compliance
For managers:
Team and individual reporting
24 / 7 access to people information
Graphical team absence chart
Leave approval process
Self certified sickness approval workflow
Equipment inventory
Training & Development
Reduced administration
Salary modelling
MailMerge - individual and batch
On-line policies
Read & Accept tracking of policies and procedures
Streamlined managerial tasks
Delivers best practice
Reminder alerts
Graphing
Data Exports
New joiners
Leavers
For employees:
Self service access to personal details
Holiday request / approval workflow
Self certified sickness workflow
Access to company policies and procedures
Read & Accept of key documents
Total Reward Statement
Employee contact directory
Personal Event calendar
Training plans
Employee documents and correspondence
Team holiday calendar
Below are some frequently asked questions for CascadeGo.
CascadeGo offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Subscription pricing model based on employee count
CascadeGo offers the following features:
CascadeGo has the following typical customers:
Freelancers, Small Business
CascadeGo supports the following languages:
English
CascadeGo has the following pricing plans:
Subscription
CascadeGo supports the following devices:
iPhone
We do not have any information about what integrations CascadeGo has
We do not have any information about what support options CascadeGo has
Good cloud-based and self service software. Back end for HR Admin is a bit complicated with "where clauses" etc. to get to grips with but since they were acquired by the Cascade/Iris software group there is a larger support team to help with this.