LawBase
About LawBase
LawBase is a case management system offering contact management, task tracking, docketing, appointment management, document assembly, file and case note management, and more, designed for use by law firms, government agencies, and corporate legal departments.
LawBase allows users to organize files into ‘smart folders’, with matters and files automatically grouped by subject, attorney, or other information. Users can also enter an unlimited amount of text-based case notes, which enables the tracking of activity on a file. Personalized documents can be produced through integration with HotDocs, and tasks and notes are automatically generated when documents are created. Other workflow processes, including automated emails, changes to file fields, and document production, can be set up to occur when single fields are changed.
LawBase stores contacts in a customizable address book, and allows the linking of contacts to all matters or files they are involved in, removing the need for repeated entry of contact details. Users can track tasks and appointments through email calendar integrations, individual matter files, or calendar view, for groups of users or individuals. Multiple conflict check types can also be set up to suit users’ needs.
Key benefits of LawBase
Users can create ‘smart folders’ to automatically group files by subject, attorney, or other information.
Contacts can be stored in a user-configured address book and linked to any matters or files they are involved in.
Appointments and tasks can be viewed through integration with email calendar, and in matter files for individual and groups of users.
Tasks and notes can automatically be created when documents are produced.
Users can set up multiple conflict check types to their own needs.
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- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Overall useful case management program
Reviewed on 2018/12/18
In my experience, I've used LawBase as a case management program for thousands of clients. The...
In my experience, I've used LawBase as a case management program for thousands of clients. The fields and information in LawBase seems to be completely editable based on the needs of your case which is great as not all cases require the same information. It also provides the ability to run "Hot Docs" or templates of letters or reports. After a Hot Doc is set up, information such as client name, case name and address can be pulled directly into the letter or report automatically which saves a significant amount of time.
Pros
I've used LawBase as a case management program which houses all of the contact information and basic case information for clients. Several features I like most about LawBase are the ability to hyperlink documents into Lawbase (i.e. client contracts or key records). I also like the fact that LawBase can be tailored for specific cases. You have the ability to set up different fields for information based on the facts of the case.
Cons
Overall, I think LawBase is a great product and a helpful way to organize all of the information for a case. In my experience, there can sometimes be a lag time when opening LawBase or opening a client's page in LawBase but that's really the only minor downfall I've noticed.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
25 yrs. plus and Going Strong!
Reviewed on 2016/11/02
Our law firm has used LawBase for more than 25 years. We chose it originally for the flexibility of...
Our law firm has used LawBase for more than 25 years. We chose it originally for the flexibility of the program and for the refreshing honesty of owners Phil and Drew Homburger. Those two benefits have not changed over the years.
I don't know how we managed our firm before LawBase. It is almost infinitely changeable and we can add fields or pages and generate any type of report at the drop of a hat.
There are newer client management programs on the market. I have tried most of them and have never found one as good as LawBase. It has my unconditional recommendation.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Look for better options
Reviewed on 2024/01/22
At the base level, it does what its supposed to do. It generates new case files. You can save notes...
At the base level, it does what its supposed to do. It generates new case files. You can save notes in the case file.
As far as generating documents. It doesn't particularly save a significant amount of time versus simply jumping into a word document.
You could probably get by with a much more pared down application.
Not particularly easy working with their support. Frankly probably the worst experience I've had working with a software vendor.
Pros
It works for what it does. Not the most elegant or moden looking application. But it saves basic client information and notes.
Cons
Small user base. So the support is not great. If you have a problem, not a great base of users with similar problems. Can customize the program, but this will require you to hire a programmer, or do so yourself. Onboarding new users is fairly complicated. In our operation, its much simpler to hand the old computer to a new user, then setup a new account on a new computer.
Configurinig special folders for different users is particularly complicated as well.
Configuring additional pieces of software is particularly combersome as well. For example, you can text from lawbase connecting to the twillio api. But there's no built in way to get responses when a client texts back. You can't see if a client has texted you. The text shows up in that client's case file, unless you are specifically jumping in that case file you won't see the text. Not particularly useful. Maybe there's a way to extend this functionality, but again, requires a programmer.
Bottomline, lawbase is not a good fit for small/medium sized firms. Probably best for larger operations with a dedicated it department and/or programs.
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
Great product, but could use a few more bells & whistles
Reviewed on 2018/03/07
Pros
Great user interface, easy to navigate and track client/matter information in a well organized manner. Partnership with HotDocs for document assembly is definitely a plus.
Cons
Could use a few more bells & whistles, such as pre-built deadlines or time keeping. It would be nice not to have to purchase additional software to fulfill additional needs.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The Only Case Management You Need!
Reviewed on 2016/10/26
In a period when all other agencies were requesting additional staff to handle an increasing...
In a period when all other agencies were requesting additional staff to handle an increasing workload, we maintained our staff level. In fact, our caseload has increased significantly over the last three years, yet we have been able to handle the increase without hiring additional staff!
LawBase FAQs
Below are some frequently asked questions for LawBase.Q. What type of pricing plans does LawBase offer?
LawBase offers the following pricing plans:
- Starting from: US$1,000.00/one-time
- Free Trial: Not Available
Pricing information is available on inquiry.
Q. Who are the typical users of LawBase?
LawBase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LawBase support?
LawBase supports the following languages:
English
Q. Does LawBase support mobile devices?
LawBase supports the following devices:
Q. What other apps does LawBase integrate with?
LawBase integrates with the following applications:
Microsoft Outlook
Q. What level of support does LawBase offer?
LawBase offers the following support options:
Email/Help Desk, Phone Support, Chat
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