MainStreetSites

Class management and website hosting for studios and schools

4,5 /5 (13 reviews) Write a Review!

MainStreetSites Overview

What is MainStreetSites?

MainStreetSites is a web-based registration and class management solution that offers online payments and website hosting for businesses offering group classes or private lessons. MainStreetSites serves markets such as dance and yoga studios, music schools, drama and arts programs, language and culinary schools, and martial arts dojos.

The ‘back office’ solution includes class management features such as scheduling, registration, billing and accounts receivable. Users can enter class schedules into MainStreetSites, and have them automatically appear on their website. Customers can register online and make payments by credit card, PayPal, and ACH for enrollment. Owners and managers can keep track of unpaid balances with accounts receivable, and automatically bill customers each month with recurring billing.

Additional functions include built-in email marketing for sending bulk emails and newsletters, an online store where users can sell gift certificates and event tickets, and a customer portal for sharing class materials, videos, photos and more. Users can also offer coupons and discounts for classes or lessons, and integrate with Facebook using the Main Street Sites Facebook application.

MainStreetSites also offers website hosting that lets users build a website in less than a day. The user simply selects a design from a set of professional templates and chooses a layout. Images and photos can be uploaded onto the site, while color schemes and fonts can be customized to match the facility's branding. Skilled users can also modify the HTML for further personalization.

MainStreetSites Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Subscription
Value for money

Back Office:

Integrated
Back Office
$15 /month + usage fees

Standalone
Back Office
$35 / month + usage fees

Web Hosting:

Basic Website
$25 / month + usage fees

Premium Website
$35 / month + usage fees

No start-up costs. No commitments. Cancel at any time.


MainStreetSites Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

The classes grid allows users to pick a semester, and then add, edit or delete classes within that semester
The "teachers" grid is where users can add information on each instructor
Users can choose templates and add custom menus
Move, copy, sort, or update class statuses
Adding, editing and deleting demo classes
Payments can be entered, edited and deleted
MainStreetSites screenshot: The classes grid allows users to pick a semester, and then add, edit or delete classes within that semester MainStreetSites screenshot: The "teachers" grid is where users can add information on each instructor MainStreetSites screenshot: Users can choose templates and add custom menus MainStreetSites screenshot: Move, copy, sort, or update class statuses MainStreetSites screenshot: Adding, editing and deleting demo classes MainStreetSites screenshot: Payments can be entered, edited and deleted

MainStreetSites Reviews

MainStreetSites Reviews

Overall rating
4,5
/
5
Excellent
7

Very good
5

Average
1

Poor
0

Terrible
0

Value for Money
4,7
Features
4,3
Ease of Use
4,2
Customer Support
4,8
92% recommended this app
Louise M.

Best Decision I Made for My Business!

I have owned and operated a music studio for 12 years now. My studio has grown over the years and by needs have also grown. I switched to MainStreetSites about a year ago, and it has been the best decision for my business. Their customer service is exceptional, the features are always being updated and the team is very responsive to meeting the needs of their clients. The learning curve for adapting to the new system was intense, but they were there every step of the way and are always available to new questions my email or phone. Exceptional and I highly recommend!


Linda K.

Overall, it is a good program for businesses who want to manage their own website and database.

I like that I can 1) design my webpage, 2) develop class schedules, 3) offer online registration/payment, 4) receive inquiries through the website, 3) feature an online store, 4) create customizable fields to obtain data from customers that are unique to my business. The Customer Service representatives are courteous, helpful, and listen to suggestions. These are my suggestions: 1) Provide ways for drop-in students to register for single classes, 2) show attendance and makeups for individual students under their account, 3) provide a drop down menu to choose from multiple enrollment confirmation templates, 4) link financials directly to Quickbooks, 5) resize photos easier, 6) provide tracking options for recital, i.e., participation, measurements, costumes, songs, etc 7) provide better training/help on how to create html emails, or maybe even have a newsletter template in which we "fill in the blanks" with text and pictures. I'd like to upload pictures/files directly from my computer to a newsletter rather than uploading them to the image vault. It would be helpful if you emailed descriptions of upcoming revisions, and periodically check in with us to see if we need anything. Or perhaps, a monthly newsletter with tips, pointers, reminders, etc., to help us utilize all of the functions of the program. I am not a programmer, but I often have valuable insight and visioning skills regarding the design and functionality of data processing needs.


Elena P.

wasn't good fit for us

Trying to find a software which fits our needs, we evaluated few systems. This system didn't work for us. You need to create different classes for each time, each session. Class which runs on Tuesday and Thursday (but once-a-week enrollment) will require to create two different classes. In out case it means hundreds of classes instead of 20 classes with many scheduled. Drop-in classes don't really supported (only as events). We allow drop-ins on most of our classes. While software has many great features, this was a deal killer for us.


Matt B.

Great software solution with even better customer support!


Wendy D.

I have been using MainStreetSites Music Together Templates for the past 3 years and love them!

MainStreetSites was my first website provider and the service was always exceptional. I left the site for another company only because I thought that the templates at the time were prettier and the other company said that they could provide amazing upgraded functionality that MainStreetSites honestly said would take them more time to create. I wish I had stayed with MainStreetSites. I then spent 3 miserable years with two different companies that lied about their capabilities and I spent countless hours working with a site whose basic functions were terrible. I have been only THRILLED since returning to MainStreetSites. They have saved me thousands of dollars in yearly credit card fees by using their services and they only promise what they know they can deliver. Whether it be a weekday, weekend, evening or holiday, they respond usually within 5 minutes to one hour when I contact them with any question. The new Music Together templates they just came out with look so contemporary, sharp, smart, and have all the functionality that goes with it. The best decision I ever made was to return to this company filled with people who only want to make my life easier and my business run better, grow and be more profitable! Thank you Jeff, Pattie, and everyone at MainStreetSites!


Louise M.
Industry: Music
Company size: 2-10 Employees

Best Decision I Made for My Business!

Used Daily for 1+ year
Reviewed on 2017/03/01
Review Source: Capterra

I have owned and operated a music studio for 12 years now. My studio has grown over the years and by needs have also grown. I switched to MainStreetSites about a year ago, and it has been the best decision for my business. Their customer service is exceptional, the features are always being updated and the team is very responsive to meeting the needs of their clients. The learning curve for adapting to the new system was intense, but they were there every step of the way and are always available to new questions my email or phone. Exceptional and I highly recommend!

Pros

Definitely the batch payment process, the tax receipts being emailed to each account individually by year, the email messaging system... lots!

Cons

I struggle a bit with the vast abilities of the system, but any time I need help the customer service is exceptional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Linda K.

Overall, it is a good program for businesses who want to manage their own website and database.

Reviewed on 2015/03/31
Review Source: Capterra

I like that I can 1) design my webpage, 2) develop class schedules, 3) offer online registration/payment, 4) receive inquiries through the website, 3) feature an online store, 4) create customizable fields to obtain data from customers that are unique to my business. The Customer Service representatives are courteous, helpful, and listen to suggestions. These are my suggestions: 1) Provide ways for drop-in students to register for single classes, 2) show attendance and makeups for individual students under their account, 3) provide a drop down menu to choose from multiple enrollment confirmation templates, 4) link financials directly to Quickbooks, 5) resize photos easier, 6) provide tracking options for recital, i.e., participation, measurements, costumes, songs, etc 7) provide better training/help on how to create html emails, or maybe even have a newsletter template in which we "fill in the blanks" with text and pictures. I'd like to upload pictures/files directly from my computer to a newsletter rather than uploading them to the image vault. It would be helpful if you emailed descriptions of upcoming revisions, and periodically check in with us to see if we need anything. Or perhaps, a monthly newsletter with tips, pointers, reminders, etc., to help us utilize all of the functions of the program. I am not a programmer, but I often have valuable insight and visioning skills regarding the design and functionality of data processing needs.

Response from Symmetric Technologies

We have since added support for drag/drop upload of images into the page editor, paid drop-in classes and recital management. Release notes for each update are posted on the back-end landing page to help users learn about new features.

Rating breakdown

Ease of Use
Customer Support

Elena P.

wasn't good fit for us

Reviewed on 2015/05/28
Review Source: Capterra

Trying to find a software which fits our needs, we evaluated few systems. This system didn't work for us. You need to create different classes for each time, each session. Class which runs on Tuesday and Thursday (but once-a-week enrollment) will require to create two different classes. In out case it means hundreds of classes instead of 20 classes with many scheduled. Drop-in classes don't really supported (only as events). We allow drop-ins on most of our classes. While software has many great features, this was a deal killer for us.

Response from Symmetric Technologies

Following up on this -- we have since added extensive support for paid drop-ins (including reminders by email and text, coupons and flexible pricing rules).

Rating breakdown

Ease of Use
Customer Support

Matt B.

Great software solution with even better customer support!

Used Daily for 1+ year
Reviewed on 2018/05/03
Review Source: Capterra

Pros

Very easy to integrate into our business website, easy for customers to use, easy to update and roll forward classes. The customer service team is AWESOME and very responsive. They even help set up your MainStreet Sites account to match your website!

Cons

I would love to see a way to track student skills built into the software somehow, but overall this is the best software that we've used for managing our swim school and we tried numerous options prior purchasing MainStreet Sites.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Wendy D.

I have been using MainStreetSites Music Together Templates for the past 3 years and love them!

Reviewed on 2015/10/13
Review Source: Capterra

MainStreetSites was my first website provider and the service was always exceptional. I left the site for another company only because I thought that the templates at the time were prettier and the other company said that they could provide amazing upgraded functionality that MainStreetSites honestly said would take them more time to create. I wish I had stayed with MainStreetSites. I then spent 3 miserable years with two different companies that lied about their capabilities and I spent countless hours working with a site whose basic functions were terrible. I have been only THRILLED since returning to MainStreetSites. They have saved me thousands of dollars in yearly credit card fees by using their services and they only promise what they know they can deliver. Whether it be a weekday, weekend, evening or holiday, they respond usually within 5 minutes to one hour when I contact them with any question. The new Music Together templates they just came out with look so contemporary, sharp, smart, and have all the functionality that goes with it. The best decision I ever made was to return to this company filled with people who only want to make my life easier and my business run better, grow and be more profitable! Thank you Jeff, Pattie, and everyone at MainStreetSites!

Rating breakdown

Ease of Use
Customer Support

User recommendation
9,5/10
Based on 13 user ratings
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MainStreetSites Pricing

MainStreetSites Pricing

Starting from
US$15,00/month
Free Trial
Subscription
Value for money

Back Office:

Integrated
Back Office
$15 /month + usage fees

Standalone
Back Office
$35 / month + usage fees

Web Hosting:

Basic Website
$25 / month + usage fees

Premium Website
$35 / month + usage fees

No start-up costs. No commitments. Cancel at any time.

Back Office:

Integrated
Back Office
$15 /month + usage fees

Standalone
Back Office
$35 / month + usage fees

Web Hosting:

Basic Website
$25 / month + usage fees

Premium Website
$35 / month + usage fees

No start-up costs. No commitments. Cancel at any time.

Value for Money
4,7/5
Based on 13 user ratings
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MainStreetSites Features

MainStreetSites Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,3/5
Based on 13 user ratings
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Categories

Additional information for MainStreetSites

Additional information for MainStreetSites

Key features of MainStreetSites

  • Accounts receivable management
  • Attendance management
  • Automated recurring fees and payment batches
  • Billing & invoicing
  • Class enrollment management
  • Class management
  • Configurable customer portal
  • Custom registration fields
  • Customer account management
  • Customizable page layout
  • Demo scheduler
  • Email marketing
  • Extensive reporting
  • Facebook integration
  • Financial tracking
  • Flexible deployment
  • HTML Emails
  • Import contact lists
  • Installment plans and deposits
  • Instructor management
  • Make-up scheduler
  • Multiple user accounts
  • Newsletters
  • Online credit card payments using PayPal, merchant accounts
  • Online database
  • Online payments
  • Online payments for open account balances
  • Online registration
  • Online store
  • Parallel semesters
  • Pre-registration for returning customers
  • Registration confirmations
  • Save and restore class schedules
  • Scheduling
  • Student management
  • Targeted email communications
  • Third party merchant accounts
  • Up-to-the-minute class availability
  • Waitlisting

Benefits

Users can display their facility's latest class schedules, teacher bios, maps and directions, as well as take class registrations directly via their website with MainStreetSites.

Users can track registrations and enrollments by semester and copy entire class schedules over in minutes, facilitating multiple semester management.

The built-in demo scheduler (with Facebook integration) makes it easy for new students to sign up for a trial class, while deposit and installment plans can help increase registrations.

Facilities can share special “members-only” information via the customer portal where customers can also update their account information and make payments.

With MainStreetSites, users can highlight featured products as part of registration checkout, such as class materials and gift certificates to costume rentals and recital fees.

MainStreetSites FAQs

MainStreetSites FAQs

Below are some frequently asked questions for MainStreetSites.

Q. What type of pricing plans does MainStreetSites offer?

MainStreetSites offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Not Available

Back Office: Integrated Back Office $15 /month + usage fees Standalone Back Office $35 / month + usage fees Web Hosting: Basic Website $25 / month + usage fees Premium Website $35 / month + usage fees No start-up costs. No commitments. Cancel at any time.

Q. What are the main features of MainStreetSites?

MainStreetSites offers the following features:

  • Accounts receivable management
  • Attendance management
  • Automated recurring fees and payment batches
  • Billing & invoicing
  • Class enrollment management
  • Class management
  • Configurable customer portal
  • Custom registration fields
  • Customer account management
  • Customizable page layout
  • Demo scheduler
  • Email marketing
  • Extensive reporting
  • Facebook integration
  • Financial tracking
  • Flexible deployment
  • HTML Emails
  • Import contact lists
  • Installment plans and deposits
  • Instructor management
  • Make-up scheduler
  • Multiple user accounts
  • Newsletters
  • Online credit card payments using PayPal, merchant accounts
  • Online database
  • Online payments
  • Online payments for open account balances
  • Online registration
  • Online store
  • Parallel semesters
  • Pre-registration for returning customers
  • Registration confirmations
  • Save and restore class schedules
  • Scheduling
  • Student management
  • Targeted email communications
  • Third party merchant accounts
  • Up-to-the-minute class availability
  • Waitlisting

Q. Who are the typical users of MainStreetSites?

MainStreetSites has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does MainStreetSites support?

MainStreetSites supports the following languages:

English

Q. What type of pricing plans does MainStreetSites offer?

MainStreetSites has the following pricing plans:

Subscription

Q. Does MainStreetSites support mobile devices?

We do not have any information about what devices MainStreetSites supports

Q. What other apps does MainStreetSites integrate with?

MainStreetSites integrates with the following applications:

Constant Contact

Q. What level of support does MainStreetSites offer?

MainStreetSites offers the following support options:

FAQs, Phone Support, Online Support, Video Tutorials, Knowledge Base