---
description: Learn how Joblogic can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Joblogic Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Joblogic](/software/103963/joblogic)

# Joblogic

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> Joblogic is a cloud-based field service management solution which allows businesses to connect back office, mobile workforce and customers together in one system. It enables stakeholders to manage jobs, quotes, invoices, purchases and much more in one system.
> 
> Verdict: Rated **4.3/5** by 100 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Joblogic

 Quotes, jobs, invoices and job sheets can all be generated through one central system, and are accessible via the customer portal or the web-based app.&#10;&#10; The specially designed mobile app provides engineers with job information, asset details and previous site visits. The app is available on both iOS and Android and has offline functionality.&#10;&#10; Industry standard forms, including trade specific workflows and risk assessments, are built into the mobile application. Upon request, bespoke forms can be created to suit individual company needs.&#10;&#10; The customer portal allows customers access to job information in real-time, the functionality to log custom repair calls, approve quotations and attach documentation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 100 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tracer Management Systems
- **Location**: Birmingham, UK
- **Founded**: 1998

## Commercial Context

- **Starting Price**: £45,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing - Starts from £45&#10;Joblogic is available in 3 versions, depending on the features you require.&#10;Billed Annually: &#10;Basic - &#10;Premium -  &#10;Enterprise - &#10;&#10;Contact us to discuss
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Norway, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing

## Integrations (7 total)

- FreeAgent
- Google Calendar
- Microsoft Outlook
- QuickBooks Online Advanced
- Sage 500
- Stripe
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)
- [Workforce Management Software](https://www.getapp.za.com/directory/267/workforce-management/software)
- [Maintenance Management Software](https://www.getapp.za.com/directory/327/maintenance-management/software)
- [Field Activity Management Software](https://www.getapp.za.com/directory/655/field-activity-management/software)
- [HVAC Software](https://www.getapp.za.com/directory/657/hvac/software)

## Alternatives

1. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5185 reviews)
2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1456 reviews)
3. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (440 reviews)
4. [Commusoft](https://www.getapp.za.com/software/106265/commusoft) — 4.7/5 (209 reviews)
5. [Service Fusion](https://www.getapp.za.com/software/103289/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "First class customer service\!" — 4.0/5

> **Myles** | *25 January 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use, and the interface uses plain English text.  The menu structure is excellent and intuitive.   The manuals get you off the ground quickly by focusing on the most used elements, and are backed up by great videos and an extremely helpful, proactive and supportive 'on-boarding' team that are available through the live Chat service, by phone or email.&#10;&#10;I've used the chat system extensively as I've needed to ramp up the project quickly in all areas of the business in order to move from the paper-based system to this one without having the two running parallel for too long.&#10;&#10;The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.
> 
> **Cons**: The software and therefore our data is web-based.  It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.   In an ideal world we'd have the software installed locally on our computers and our data files local too.   Having said this, I raised my concerns with Joblogic and they told me how to export our data, which at a push could then be re-imported into another software developer's package if the worst happened with Joblogic.
> 
> We have been operating for 50 years, and all our systems and records have until very recently been paper-based.  This has created various bottlenecks that have been damaging in terms of efficiency and responsiveness to customer requirements.   I have embarked upon a root and branch upgrade of our business processes, hardware, software, training and recruitment and part of this has been sourcing a CRM/Job Management System that will allow us to refine our processes across all our activities and improve efficiency.&#10;&#10;We've started using Joblogic only recently but have rolled it out across the company already because the staff and management have picked it up so quickly.&#10;&#10;We have already noted significant improvements in our responsiveness to customers.  All our office staff now have instant information to hand, instant updates from field engineers and can provide answers immediately over the phone despite not even necessarily having known a job was being undertaken.&#10;&#10;We aim to use Joblogic to the full, from creating quotes to purchase orders, to completing jobs and linking all the end result into our accounts software.

-----

### "Software" — 5.0/5

> **Matthew** | *20 November 2019* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: I love what (Sensitive Content Hidden) are doing with Protean. For us Protean is not just a piece of software we use everyday. It is central to our business operating and performing and the team at Protean understand this.&#10;&#10;We feel valued as a customer, it is a personal relationship and every staff member at Protean cares about Bennie and our success, which is phenomenal. As a Group we have many many software suppliers and Protean rank at the very top. &#10;&#10;Protean is more than a software company, they are a business Partner of Bennie.
> 
> **Cons**: I still looks a bit legacy, and has a couple of quirks. But Protean are engaging with customers on the roadmap and we know this is changing, so we are looking forward to the future.

-----

### "One month Review" — 3.0/5

> **Subash** | *03 January 2025* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: One of the Very few in this domain and I like inventory tracking management a lot
> 
> **Cons**: There are no much integrations this can offer.

-----

### "Satisfied story" — 4.0/5

> **Verified Reviewer** | *26 December 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: The Joblopic software is easy to use and dependable.
> 
> **Cons**: "exceptional customer support. approachable, cooperative company with a personalized touch." "Excellent assistance, prompt and dependable. special appreciation to our onboarding coordinator." "The key feature for us is the software's reliability. Protean has consistently performed well for us with no downtime in nearly six years." "There can be insufficient feedback/understanding regarding the causes of errors. Additionally, there may be extended wait times for the development team to resolve issues within the system." "Horrible company; steer clear of them." "Initially, creating forms was perplexing but became quite straightforward after a few queries were clarified."
> 
> My overall experience has been positive; their approach to accommodation and customer service is exceptional. I am very satisfied with them.

-----

### "Streamlining field service operation With efficiency and ease" — 5.0/5

> **Samwel** | *26 December 2024* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Job scheduling, saving time and reducing errors
> 
> **Cons**: Small businesses may find the subscription pricing slightly high
> 
> Provides a positive experience for businesses in the field service industry

-----

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## Links

- [View on GetApp](https://www.getapp.za.com/software/103963/joblogic)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/103963/joblogic> |
| de-AT | <https://www.getapp.at/software/103963/joblogic> |
| en | <https://www.getapp.com/operations-management-software/a/joblogic/> |
| en-AE | <https://www.getapp.ae/software/103963/joblogic> |
| en-AU | <https://www.getapp.com.au/software/103963/joblogic> |
| en-CA | <https://www.getapp.ca/software/103963/joblogic> |
| en-GB | <https://www.getapp.co.uk/software/103963/joblogic> |
| en-IE | <https://www.getapp.ie/software/103963/joblogic> |
| en-NZ | <https://www.getapp.co.nz/software/103963/joblogic> |
| en-SG | <https://www.getapp.sg/software/103963/joblogic> |
| en-ZA | <https://www.getapp.za.com/software/103963/joblogic> |
| es | <https://www.getapp.es/software/103963/joblogic> |
| es-CL | <https://www.getapp.cl/software/103963/joblogic> |
| es-CO | <https://www.getapp.com.co/software/103963/joblogic> |
| es-MX | <https://www.getapp.com.mx/software/103963/joblogic> |
| fr | <https://www.getapp.fr/software/103963/joblogic> |
| fr-BE | <https://fr.getapp.be/software/103963/joblogic> |
| fr-CA | <https://fr.getapp.ca/software/103963/joblogic> |
| nl | <https://www.getapp.nl/software/103963/joblogic> |
| nl-BE | <https://www.getapp.be/software/103963/joblogic> |

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