Joblogic
About Joblogic
๐๐ผ๐ฟ ๐ฎ ๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ถ๐บ๐ฒ, ๐ด๐ฒ๐ ๐ญ๐ฑ ๐บ๐ผ๐ป๐๐ต๐ ๐ณ๐ผ๐ฟ ๐๐ต๐ฒ ๐ฝ๐ฟ๐ถ๐ฐ๐ฒ ๐ผ๐ณ ๐ญ๐ฎ! ๐๐ผ๐ผ๐ธ ๐ฎ ๐ณ๐ฟ๐ฒ๐ฒ ๐ฑ๐ฒ๐บ๐ผ ๐๐ถ๐๐ต ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐ผ๐๐ฟ ๐ฒ๐
๐ฝ๐ฒ๐ฟ๐๐ ๐ณ๐ผ๐ฟ ๐ฎ ๐ด๐๐ถ๐ฑ๐ฒ๐ฑ ๐๐ผ๐๐ฟ ๐ผ๐ณ ๐ผ๐๐ฟ ๐๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ. ๐ก๐ผ ๐ผ๐ฏ๐น๐ถ๐ด๐ฎ๐๐ถ๐ผ๐ป. ๐ก๐ผ ๐ฐ๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐. ๐ก๐ผ ๐ฐ๐ฎ๐ฟ๐ฑ ๐ฑ๐ฒ๐๐ฎ๐ถ๐น๐ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ.
Joblogic is a web-based job management solution designed for use in any service and maintenance industry. It offers tools for job management, engineer scheduling, quoting, costing, invoicing and asset tracking. Alongside this, Joblogic also offers 2 exclusively designed engineer applications for both iOS and Android devices, which can be used offline.
The specially designed mobile application allows users to send job details to their engineers including; addresses, site notes, office comments, site asset details and previous servicing information. Engineers can then record in real-time any expenses, mileage, parts used and collect customer signatures to send back to the office users. This information can then be used to generate engineer timesheets. GPS tracking can also be used to verify engineer locations and travel records with Google Maps integration via the customer portal.
Alongside this, Joblogic also offers a range of most industry standard electronic forms and certificates such as Risk Assessments, AC & Chiller Certificates, Water Hygiene & Legionella Certifications, as well as most major Gas & Electrical Surveys. Bespoke forms or certificates can also be created to suit each company's needs. Most customer-facing documents such as quotes, invoices and job sheets can also be standardised and personalised to reflect your company branding.
Optionally, customers can be constantly connected to office staff and engineers through the Customer Portal which allows 24-hour access to job information. This will provide the Customer Portal users with access to real-time job updates, the ability to approve quotes and the function to log their own jobs. The Portal can also be customized with bespoke dashboards, company logos and a function to embed the portal into its user's own websites.
Key benefits of Joblogic
Quotes, jobs, invoices and job sheets can all be generated through one central system, and are easily accessible via the Customer Portal or the web-based app.
The specially designed mobile app provides engineers with job information, asset details and previous site visits. The app is available on both iOS and Android, and has offline functionality.
Industry standard forms, including trade specific workflows and risk assessments, are built into the mobile application. Upon request, bespoke forms can be created to suit individual company needs.
The Customer Portal allows customers access to job information in real-time, the functionality to log their own repair calls, approve quotations and attach documentation.
Most reports on the system can be standardised and customised with company branding. Bespoke CSV reports can be exported to bring back company specific information that may be required.
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- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
JobLogic
Reviewed on 2019/01/14
Pros
The new features are always updating. There are several different versions you can use (mobile/desk/etc.) which is great if you are on the go.
Cons
The automation could be better. Other than that, really use to use.
Response from Tracer Management Systems
Thank you for taking the time to review Joblogic. It would be great to talk directly to understand how we can improve the automation.
- Industry: Mechanical or Industrial Engineering
- Company size: 11โ50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful in so many ways
Reviewed on 2023/08/11
helpful staff and the software is very thorough
helpful staff and the software is very thorough
Pros
the fgas stuff is great, the PPM planner is great all in one place and easy to use
Cons
the jobsheet templates are hard to design they seem to not work too well and need alot of adjustments i am having to put alot of time into the process of setting this software up and the jobsheets im finding abit frustrating. It would be amazing if the engineer could raise POs but we are getting around this.
- Industry: Security & Investigations
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Appalling customer service
Reviewed on 2023/08/07
Disgusted
Disgusted
Pros
Nothing as their customer service is a complete disgrace
Cons
The fact that they robbed me of 2 months worth of subscriptions after I stopped using the software mid trial with no way of removing my credit card to stop the subscription, no replies to emails until I leaned towards legal action and terrible reviews
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great tool for field management with some downsides
Reviewed on 2024/12/27
overall its a great product with user friendly interface and better scheduling features
overall its a great product with user friendly interface and better scheduling features
Pros
It has a user friendly interface which makes team to use is easily
Cons
Some advanced features are there which requires training
- Industry: Automotive
- Company size: 51โ200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Very good product to a point, and await next version for major advancements
Reviewed on 2022/11/29
Goog company, UK based, and friendly helpful implementation and support staff.Feels like their...
Goog company, UK based, and friendly helpful implementation and support staff.Feels like their focus is moving away from the locally hosted to cloud based ServiceSight product, so I'd advise anyone looking at Protean to ensure the solution they choose is the correct future-proofed solution for the business, as moving into or from Protean (or similar products) is not a small project.
Pros
This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements. Moving to Protean allowed the business to grow further than could have been possible with Service Director.
Cons
The integration with Sage200 was disappointing. We began to integrate to Sage50 but were assured that when we moved to Sage200 that it would be much better integrated, especially in terms of parts/stock, however that was not true and so we could only expand so far with Protean and are now looking for alternatives.
Reasons for Choosing Joblogic
Service Director ceased to support their desktop product adequately to meet our business needs, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements.Reasons for Switching to Joblogic
Based on business requirements, cost and migration ease, which Protean seemed to fit best with.Joblogic FAQs
Below are some frequently asked questions for Joblogic.Q. What type of pricing plans does Joblogic offer?
Joblogic offers the following pricing plans:
- Starting from: ยฃ45.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing - Starts from ยฃ45 Joblogic is available in 3 versions, depending on the features you require. Billed Annually: Basic - Premium - Enterprise - Contact us to discuss
Q. Who are the typical users of Joblogic?
Joblogic has the following typical customers:
2โ10, 11โ50, 51โ200, 201โ500, 501โ1,000, 1,001โ5,000
Q. What languages does Joblogic support?
Joblogic supports the following languages:
English
Q. Does Joblogic support mobile devices?
Joblogic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Joblogic integrate with?
Joblogic integrates with the following applications:
FreeAgent, Google Calendar, Microsoft Outlook, QuickBooks Online Advanced, Sage 500, Stripe, Xero
Q. What level of support does Joblogic offer?
Joblogic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Field Service Management Software
