Punchpass

About Punchpass
Online scheduling and booking is where we started our journey and is still at the core of what we do but Punchpass has evolved into so much more.
Our software seamlessly handles your group classes (online, in-person or hybrid), private sessions, separate appointments (like massage), courses, workshops and events. Take online payments with Stripe or stick with cash.
Connecting with your community (and letting your personality shine!) is easy with customizable email templates and hands-free automations.
Your Punchpass account can also integrate with Zoom, Mailchimp and Stripe which offer even more opportunities to attract new customers and keep them engaged.
And that’s just the beginning! There are so many other features to explore so we’d love to hook you up with a free two-week guided trial (no credit card required!).
We want to help you nurture and grow your business without limitations - our team will be here cheering you on and ready to answer any questions that you have along the way.
Key benefits of Punchpass
Create an online class schedule which can include weekly classes, private sessions, appointments, workshops, courses and special events.
Offer online classes using our Zoom integration (or another provider) and make recorded classes available to your students in your video content library.
Seamlessly take online payments using our Stripe integration and create unlimited passes, memberships, gift cards, discount codes and more.
Customizable emails make communicating with your customers intuitive and as hands-off as you like. Set up email automations so you can capture your community's attention at key stages in their customer journey.
Access powerful reporting so you can better understand class trends and keep on top of your accounting and payroll needs.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great choice for fitness booking system
Reviewed on 2021/07/21
The web - based application is great, super usable and customer service is also good.
The web - based application is great, super usable and customer service is also good.
Pros
1. easy to set up.
2. easy to Use.
3. friendly interface.
4. best product to invest.
5. Customer service is great.
Cons
1. There is a subscription type.
2. Not supported for Phones.
3. Can't use on Android
4. Can't use on Iphone.
Response from Punchpass
Hi! Thanks so much for the review! Just wanted to reach out about the mobile functionality at the moment to see if we can help you out. We have a pretty handy overview of how the app works for iOS and Android, please reach out if you have any questions: http://support.punchpass.com/en/articles/1096484-does-punchpass-have-an-app
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A powerful tool
Reviewed on 2024/08/01
My experience with Punchpass has been very positive. Their customer support is efficient in...
My experience with Punchpass has been very positive. Their customer support is efficient in resolving any inquiries or issues with the software, should they ever arise. The support team is friendly, and the platform has significantly reduced paperwork in my studio, making our operations much more streamlined.
Pros
Punchpass excels at simplifying the reservation process, making it incredibly easy for both clients and administrators to manage bookings. Also, the platform is a powerful tool for organizing and managing your studio.
Something that i love is that Punchpass consistently introduces new features and updates, ensuring that the software evolves with the needs of its users and making my money worth more. Finally, these platforms provide users with opportunities to learn new ways to use the software effectively, exchange ideas, and solve common problems with input from the Punchpass community and support team.
Cons
While Punchpass offers a variety of new features, many of these are only available in the more expensive subscription plans. This tiered access can be a limitation for smaller businesses or those on a tight budget, although it's understandable given the value of the advanced features.
Reasons for Switching to Punchpass
It fitts better my target and also it was a cheaper option in that moment- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Customer service is the best!
Reviewed on 2024/08/01
I’ve been with Punchpass for over four years and they support almost every business need I have....
I’ve been with Punchpass for over four years and they support almost every business need I have. And their customer service is excellent!
Pros
Their responsiveness is excellent! I’m always amazed with how fast they return inquiries.
Cons
I would love customers to be able to give reviews
Response from Punchpass
Thanks Lara! Our small team works hard to make sure that everyone gets the help that they need as quickly as possible and I'm so glad that's been your experience 😊
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time user
Reviewed on 2024/12/07
I am a long time member and it has become so great over the years.
I am a long time member and it has become so great over the years.
Pros
All of the great options! They thought of everything!
Cons
Sometimes there are too many screen pages to make adjustments to classes.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use PunchPass if you want more time to work on your business
Reviewed on 2024/08/01
The support team at PunchPass is great. They respond to issues quickly. They continue to upgrade...
The support team at PunchPass is great. They respond to issues quickly. They continue to upgrade without making the platform too complex. They make it easy to run your business and keep track of your metrics with plenty of reports and trackers. They've boosted their automated emails which has also been a great perk. I'm very satisfied with PunchPass and would never go back to the big complex CMP I was using before.
Pros
It's easy to get setup and learn. It's easy for the customers and clients to use as well. My members have very little problems with PunchPass. And if they do, they are easily managed and corrected.
Cons
I've struggled trying to use one of the big client management programs (CMP) and I honestly don't have any problems with PunchPass.
Punchpass FAQs
Below are some frequently asked questions for Punchpass.Q. What type of pricing plans does Punchpass offer?
Punchpass offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Fully featured and guided 14-day free trial with no credit card required. Punchpass has 4 pricing plans to fit your needs and your budget. All of our plans include full support, unlimited users, and unlimited data. Online payments are made simple with our Stripe integration, and only Stripe’s standard transaction fees apply. Sign up for our free trial and see what makes Punchpass different!
Q. Who are the typical users of Punchpass?
Punchpass has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Punchpass support?
Punchpass supports the following languages:
Dutch, English, French, German, Japanese, Norwegian, Spanish, Swedish, Traditional Chinese
Q. Does Punchpass support mobile devices?
Punchpass supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Punchpass integrate with?
Punchpass integrates with the following applications:
Mailchimp, MailerLite, Stripe
Q. What level of support does Punchpass offer?
Punchpass offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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