WebRezPro

Cloud-based property management software

4,7 /5 (133 reviews) Write a Review!

WebRezPro Overview

What is WebRezPro?

WebRezPro is a web-based property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

WebRezPro’s inbuilt online room reservation system allows users to provide special rates for travel agents, corporate clients, or preferred guests, and advertise last-minute room sales, as well as create reservation packages, bundling rooms with tours or activities. Discounted rates can also be offered to groups such as senior citizens, auto club members, and more. Integrations with FlipKey, InnLink, SynXis, Genares, and others enable two-way interfacing between WebRezPro and the Global Distribution System (GDS), alongside links with Booking.com and Expedia QuickConnect.

WebRezPro can be used to reserve blocks of rooms for groups, special events, or tour operators, with special rates applied and the option to set release dates, after which unused allocation is returned to inventory. Charges for group bookings can be assigned to master or individual invoices, and payments can be applied either to the group booking or to individual reservations. Hourly bookings can also be enabled, allowing multiple bookings to be attached to a single room, such as a conference room, on one day.

WebRezPro can also be used in hostels, vacation rentals, and campgrounds, with customizable unit types for campgrounds, including cabins, tent sites, and RV sites, private rooms and dorm setups in hostels, with the ability to designate dorms as male, female, or mixed, and electronic signature check-in and owner payout capabilities for vacation rentals.

WebRezPro Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.


WebRezPro Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

WebRezPro includes a color-coded availability calendar
WebRezPro video WebRezPro video WebRezPro screenshot: WebRezPro includes a color-coded availability calendar

WebRezPro Reviews

WebRezPro Reviews

Overall rating
4,7
/
5
Excellent
95

Very good
34

Average
2

Poor
2

Terrible
0

Value for Money
4,6
Features
4,4
Ease of Use
4,4
Customer Support
4,8
97% recommended this app
Ben S.

One of the best commercial programs I have ever worked with.

Extremely efficient running of a resort.


Baris G.

Great PMS which enables multiple property management

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.


Martine P.

Not impressed overall


Ruthella T.

Love this system

This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio. I am also able to run my financial reports easily and track sales


Cathy P.

Property Management the Easy Way!

One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so that we can see when a reservation is altered who the person was, the date and the details of what was changed. This is especially fantastic when we have guests calling to book over the phone and we can see in real time the activity. It's also really nice to have such an easy ‘modification’ of a transaction should there be a change or need to adjust any of the pricing or taxes based on actuals, especially since we are in Mexico and have to convert our Pesos transactions based on the daily exchange rate, which is frequently different from the time of the quote or the first payment to the second payment.

Honestly, the support is so far above standards it's amazing and no other platform provides the quality of service that is direct. It's so nice to not be fielded through a call center and waste time trying to get responses or assistance!! Live representatives that are experts allow us the freedom to do our job and focus on the face to face hospitality for our clients. I feel like we know the staff and they are quick to answer in great detail any questions or doubts and as a ‘dinosaur of technology’ that is priceless!!


Ben S.

One of the best commercial programs I have ever worked with.

Used Daily for 2+ years
Reviewed on 2017/11/08
Review Source: Capterra

Extremely efficient running of a resort.

Pros

WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone.

Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours.

I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Baris G.
Industry: Hospitality
Company size: 10 000+ Employees

Great PMS which enables multiple property management

Used Daily for 6-12 months
Reviewed on 2020/11/21
Review Source: Capterra

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.

Pros

For me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.

Cons

Coverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Martine P.
Industry: Hospitality
Company size: 11-50 Employees

Not impressed overall

Used Daily for 2+ years
Reviewed on 2020/03/06
Review Source: Capterra

Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Ruthella T.
Industry: Hospitality
Company size: 11-50 Employees

Love this system

Used Daily for 2+ years
Reviewed on 2020/09/10
Review Source: Capterra

This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio. I am also able to run my financial reports easily and track sales

Pros

This is a fabulous PMS system for our boutique hotel. I have the ability to easily check reservations and availability from anywhere that I can get wifi. It is easy to teach staff how to made reservations. The Group Folios were a little tricky to learn but are able to handle our different types of groups: individual pay or group pay. The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone. I can easily check reports for ADR, RevPar, and daily revenue, based on the day, MTD, YTD, and compare to the day, month and year previous. All in all, it's everything we need.

Cons

It took a bit in the beginning to get used to having to scroll to get the guests info into their reservation, but now we are used to it. I do wish that it integrated with HotSchedules so that I could see my labor vs revenue without having to enter the numbers into a spreadsheet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cathy P.
Industry: Hospitality
Company size: 2-10 Employees

Property Management the Easy Way!

Used Daily for 2+ years
Reviewed on 2020/05/28
Review Source: Capterra

One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so that we can see when a reservation is altered who the person was, the date and the details of what was changed. This is especially fantastic when we have guests calling to book over the phone and we can see in real time the activity. It's also really nice to have such an easy ‘modification’ of a transaction should there be a change or need to adjust any of the pricing or taxes based on actuals, especially since we are in Mexico and have to convert our Pesos transactions based on the daily exchange rate, which is frequently different from the time of the quote or the first payment to the second payment.

Honestly, the support is so far above standards it's amazing and no other platform provides the quality of service that is direct. It's so nice to not be fielded through a call center and waste time trying to get responses or assistance!! Live representatives that are experts allow us the freedom to do our job and focus on the face to face hospitality for our clients. I feel like we know the staff and they are quick to answer in great detail any questions or doubts and as a ‘dinosaur of technology’ that is priceless!!

Pros

As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company. When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view.

Then we quickly realized that the customized reports were a huge time saver for our staff. We have used 6 other programs and this is by far the easiest to use, train your staff and the implementation from booking a reservation through the housekeeping department and maintenance.

The implementation was so easy that we had 6 people trained within the first day!

The automated emails are an amazing time saver as well!

Thank you!!

Cons

I can’t say that there is a true negative; however, we are in Mexico and the only ‘wish’ I have is if we could have dual currency so that we could utilize the accounting features that are provided. My second wish is if we could track customer reviews more easily and keep as part of our history on our website which would be most valuable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 133 user ratings
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WebRezPro Pricing

WebRezPro Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

Value for Money
4,6/5
Based on 133 user ratings
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WebRezPro Features

WebRezPro Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,4/5
Based on 133 user ratings
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Categories

Additional information for WebRezPro

Additional information for WebRezPro

Key features of WebRezPro

  • Activity Logging
  • Automated emails
  • Automatic web page creation
  • Availability Management
  • Calendar Management
  • Channel Management
  • Commission tracking
  • Customizable campsite setup
  • Customizable email templates
  • Customizable hostel setup
  • Daily cash reports
  • Discount management
  • Electronic Payments
  • Electronic signature capture
  • Encryption of sensitive data at rest
  • Group bookings
  • Hourly bookings
  • Housekeeping reports
  • Investor payout statements
  • Online room reservations
  • Point of sale (POS) integrations
  • Pricing override
  • Product, service, and activity charges
  • Reservation and activity packages
  • Reservation reports
  • Reserved allocations
  • Special rates
  • Summary Reports
  • Vacation rental owner payouts
  • Website Integration

Benefits

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

WebRezPro FAQs

WebRezPro FAQs

Below are some frequently asked questions for WebRezPro.

Q. What type of pricing plans does WebRezPro offer?

WebRezPro offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

Q. What are the main features of WebRezPro?

WebRezPro offers the following features:

  • Activity Logging
  • Automated emails
  • Automatic web page creation
  • Availability Management
  • Calendar Management
  • Channel Management
  • Commission tracking
  • Customizable campsite setup
  • Customizable email templates
  • Customizable hostel setup
  • Daily cash reports
  • Discount management
  • Electronic Payments
  • Electronic signature capture
  • Encryption of sensitive data at rest
  • Group bookings
  • Hourly bookings
  • Housekeeping reports
  • Investor payout statements
  • Online room reservations
  • Point of sale (POS) integrations
  • Pricing override
  • Product, service, and activity charges
  • Reservation and activity packages
  • Reservation reports
  • Reserved allocations
  • Special rates
  • Summary Reports
  • Vacation rental owner payouts
  • Website Integration

Q. Who are the typical users of WebRezPro?

WebRezPro has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does WebRezPro support?

WebRezPro supports the following languages:

English

Q. What type of pricing plans does WebRezPro offer?

WebRezPro has the following pricing plans:

Subscription

Q. Does WebRezPro support mobile devices?

We do not have any information about what devices WebRezPro supports

Q. What other apps does WebRezPro integrate with?

WebRezPro integrates with the following applications:

Authorize.net, Constant Contact, Constant Contact, GuestCentric, Ordyx, QuickBooks Online, ReviewPro, Salesforce Sales Cloud, TRACK, Xero

Q. What level of support does WebRezPro offer?

WebRezPro offers the following support options:

FAQs, Online Support, Phone Support, Knowledge Base, Video Tutorials