About WebRezPro

WebRezPro is a web-based property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

WebRezPro’s inbuilt online room reservation system allows users to provide special rates for travel agents, corporate clients, or preferred guests, and advertise last-minute room sales, as well as create reservation packages, bundling rooms with tours or activities. Discounted rates can also be offered to groups such as senior citizens, auto club members, and more. Integrations with FlipKey, InnLink, SynXis, Genares, and others enable two-way interfacing between WebRezPro and the Global Distribution System (GDS), alongside links with Booking.com and Expedia QuickConnect.

WebRezPro can be used to reserve blocks of rooms for groups, special events, or tour operators, with special rates applied and the option to set release dates, after which unused allocation is returned to inventory. Charges for group bookings can be assigned to master or individual invoices, and payments can be applied either to the group booking or to individual reservations. Hourly bookings can also be enabled, allowing multiple bookings to be attached to a single room, such as a conference room, on one day.

WebRezPro can also be used in hostels, vacation rentals, and campgrounds, with customizable unit types for campgrounds, including cabins, tent sites, and RV sites, private rooms and dorm setups in hostels, with the ability to designate dorms as male, female, or mixed, and electronic signature check-in and owner payout capabilities for vacation rentals.

Key benefits of WebRezPro

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

Devices

Business size

S M L

Markets

Antigua & Barbuda, Australia, Aruba, Barbados, Bermuda and 20 others, Brazil, Belize, Canada, China, Costa Rica, Germany, Fiji, United Kingdom, Ireland, India, Jamaica, Japan, St. Kitts & Nevis, St. Lucia, Mexico, Panama, Puerto Rico, United States, British Virgin Islands, US Virgin Islands

Supported Languages

English

Images

WebRezPro Tape Chart
WebRezPro Dashboard
WebRezPro Booking Engine
View 4 more
WebRezPro video
WebRezPro video
WebRezPro screenshot: WebRezPro Tape Chart WebRezPro screenshot: WebRezPro Dashboard WebRezPro screenshot: WebRezPro Booking Engine

Features

Total features of WebRezPro: 71

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Management
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Client Management
  • Commission Management
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dorms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Third Party Integrations

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Reviews

Overall rating

4,7 /5
(135)
Value for Money
4,6/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,8/5

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Showing 5 reviews of 135
Ben S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best commercial programs I have ever worked with.

Reviewed on 2017/11/08

Extremely efficient running of a resort.

Extremely efficient running of a resort.

Pros

WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone.

Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours.

I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.

Bill D.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good property software for a seasonal business.

Reviewed on 2021/02/04

Very good so far in our 3rd year using this software. The employees are still happy.

Very good so far in our 3rd year using this software. The employees are still happy.

Pros

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

Cons

There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.

Martine P.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not impressed overall

Reviewed on 2020/03/06

Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Baris G.
Overall rating
  • Industry: Hospitality
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great PMS which enables multiple property management

Reviewed on 2020/11/21

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online...

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.

Pros

For me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.

Cons

Coverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.

Ruthella T.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this system

Reviewed on 2020/09/10

This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a...

This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio. I am also able to run my financial reports easily and track sales

Pros

This is a fabulous PMS system for our boutique hotel. I have the ability to easily check reservations and availability from anywhere that I can get wifi. It is easy to teach staff how to made reservations. The Group Folios were a little tricky to learn but are able to handle our different types of groups: individual pay or group pay. The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone. I can easily check reports for ADR, RevPar, and daily revenue, based on the day, MTD, YTD, and compare to the day, month and year previous. All in all, it's everything we need.

Cons

It took a bit in the beginning to get used to having to scroll to get the guests info into their reservation, but now we are used to it. I do wish that it integrated with HotSchedules so that I could see my labor vs revenue without having to enter the numbers into a spreadsheet.

Showing 5 reviews of 135 Read all reviews

WebRezPro FAQs

Below are some frequently asked questions for WebRezPro.

WebRezPro offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

We do not have any information about WebRezPro features

WebRezPro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

WebRezPro supports the following languages:

English

WebRezPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WebRezPro integrates with the following applications:

ALICE, Airbnb Clone, Aireus, Akia, Aura Call Center Elite, Authorize.Net, Bambora, BirdEye, BluePay, BookingPal, Braintree, Breezeway, Call recording for BroadSoft, Cendyn Arcaneo, Constant Contact, Guest Communications Platform, GuestCentric, Hapi, Heartland Payment Processing, Hotelitix, IVY, InntopiaCRS, Intellinote, Intello, Lightspeed POS, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center, Mitel Business Phones, Mitel Virtual Solutions, NAVIS Suite, NCR Aloha, Novera, Nuvola, OpenKey Front Desk, Ordyx, PayPal, PixelPoint POS, Preferred Patron Loyalty, QuickBooks Online Advanced, Quickbooks Online, Revinate, SALTO KS, Salesforce Sales Cloud, SiteMinder, Stripe, SuiteCRM Twilio SMS Service, TRACK Vacation Rental PMS, The Channel Manager by SiteMinder, Twilio Voice, VRScheduler, Voila, Whistle, Whistle Messaging, Windstream Virtual PBX VoIP, Xero, Zenya

WebRezPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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