About VBA

VBA is a cloud-based benefits administration system by Virtual Benefits Advisor which can be used for health care plans, dental plans, vision plans, life insurance, short-term and long-term disability benefit, pharmacy claims, legal insurance, pet insurance, and more.

VBA includes a built-in accounting module, which allows users to maintain multiple account types, manage payer and account information, maintain account balances, transfer funds, void transactions, review funding requests, print pre-check reports, perform reconciliations, process checks, void checks, process refunds, and more.

VBA can be used to track credentialing information, including office hours, accessibility, quality, licensing, malpractice carriers, attestation, and more, with the ability to create multiple procedures, by provider, and define field values. Users can also define recredentialing schedules to receive reminders and event notifications.

VBA also includes modules for authorizations, capitation, commission management, enrollment, notes, care management, reinsurance, events, call tracking, grievances, reporting, fee scheduling, provider management, premium billing, and more.

Key benefits of VBA

Multiple grievance records can be created, tracked, and reported on, with custom information fields for each category and attached member records.

Standard and customized reports can be created ad hoc, or on a scheduled basis, with the ability to save reports in PDF, CSV, Excel, XML, and other formats.

Users can define security and access rules for individual objects and reports, giving permissions to view or update items, or admin access.

Multiple account types can be managed, including employer, employee, provider, agent, and credit card.

Funding requests, approvals, and actuals can be tracked with information on diagnosis and procedures, and dynamically configured authorization statuses and codes for reporting.

All claims can be managed in single module, with user-defined access rules and tab orders, and hyperlinks for navigation to related components.

Claims to be processed can be queued to a schedule or dealt with instantly, with the option for 24/7 auto-adjudication.

Claims can be suspended using custom criteria, and suspended claims categorized and returned for review or released for funding.

Multiple credentialing procedures can be created to suit individual providers, with different timeframes, and user-defined values for credentialing type, licensing, malpractice carriers, office hours accessibility, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

VBA offers users multiple modules including care management, claims processing, accounting, grievances, credentialing, and more
Plans can be customized in VBA, including configurable benefits and co-pay
Users can define their own procedure types and codes in VBA
VBA can be used for medical, dental, vision, life insurance, and disability care plans, and more
Users can customize plan co-pays in VBA
Plan summaries can be created in VBA's report viewer
VBA also includes reinsurance capabilities
View 9 more
VBA screenshot: VBA offers users multiple modules including care management, claims processing, accounting, grievances, credentialing, and more VBA screenshot: Plans can be customized in VBA, including configurable benefits and co-pay VBA screenshot: Users can define their own procedure types and codes in VBA VBA screenshot: VBA can be used for medical, dental, vision, life insurance, and disability care plans, and more VBA screenshot: Users can customize plan co-pays in VBA VBA screenshot: Plan summaries can be created in VBA's report viewer VBA screenshot: VBA also includes reinsurance capabilities VBA screenshot:

Features

Total features of VBA: 15

  • Access Control
  • Automatic Notifications
  • Bank Reconciliation
  • Call Tracking
  • Categorization
  • Check Processing
  • Claims Management
  • Commission Management
  • Custom Fields
  • Customizable Reporting
  • Event Tracking
  • HIPAA Compliance
  • Invoice Management
  • Reminders
  • Scheduled Reporting

Alternatives

Paycor

4,4
#1 Alternative to VBA
Paycor is an all-in-one, cloud-based HR solution for managing recruiting, onboarding, benefits administration, payroll,...

BambooHR

4,5
#2 Alternative to VBA
BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals,...

Clio

4,7
#3 Alternative to VBA
Clio is the leading cloud-based legal practice management solution that lets you manage your law firm from anywhere....

Rippling

4,9
#4 Alternative to VBA
Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings...

Reviews

Overall rating

5 /5
(7)
Value for Money
5/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
4,9/5

Already have VBA?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 7
Christopher H.
Overall rating
  • Industry: Insurance
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Configurability + Ease of Use + Features = Great Policy Service Solution

Reviewed on 2020/10/15

We've had a really positive experience with VBA, at all levels of the company. They are always...

We've had a really positive experience with VBA, at all levels of the company. They are always willing to work with us on different projects or initiatives we are looking to undertake. They are a true partner.

Pros

The ease of use combined with user configurability is really what drove us to select VBA. Configurability really helps us from a reporting standpoint by ensuring we're collecting the data we need for performing on-going analytics.

Cons

While it is easy to set up templates of plan information, some of the steps can be monotonous at times. However, the system makes it easy to copy plans to new groups and edit as needed.

Richard D.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VBA Software - Decision to Purchase

Reviewed on 2020/10/15

Five years ago I gave my staff 3 claims software vendors to review for purchase.
They spent months...

Five years ago I gave my staff 3 claims software vendors to review for purchase.
They spent months in evaluating and decided on VBA Software.
It was the best decision we have made as a company.

Pros

The staff at VBA are the best to work with and provide great customer service.
Their response time is excellent.
For our staff the ease of EDI and Cloud based system is great.

Cons

Not really sure if we have experience any real problems with the VBA System.

Randy C.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WITH FLEXIBILITY, FUNCTIONALITY & EXCEPTIONAL TECHNOLOGY

Reviewed on 2017/12/06

My overall reaction of the software is really amazing. My business blooms and many of my customers...

My overall reaction of the software is really amazing. My business blooms and many of my customers become more satisfied with our services. Every member in our insurance company is accommodated patiently. This software is the best software I ever had.

Pros

Virtual Benefits Administrator is lowly priced. This makes it the best solution for small and starting businesses. The software is widely used because of its high efficiency. It is cloud-based. Virtual Benefits Administrator integrates very well. The good thing about this software is that you can use it from any place. This makes it easy for the managing of your business. Virtual Benefits Administrator helps save time while maximizing profits. This software automates almost all the processes. You will have an easy time working as paperwork is greatly done away with. It is secure. You can always be sure of total security while using this software. The software stores large amounts of data for a long time. Only the authorized can access information. Customer support service is available to help users with arising questions.

Cons

I think every software has always its negative side. The only negative side of using it is that it did really cost high. If you are a first timer in using this kind of software the usage would be so much easier and if you are not tutorials must be done to prevent any loss of data. The support team is one of the best since they response to every request I have made.

Ingrid V.
Overall rating
  • Industry: Insurance
  • Company size: 1 001-5 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great provider database

Reviewed on 2020/03/05

I can check providers coverage in order to tell our customers which doctor can cover their specific...

I can check providers coverage in order to tell our customers which doctor can cover their specific needs at the moment.

Pros

I check providers in this useful database in order to remit patients to doctors within our coverage system.

Cons

I have to say that it is 2020 so this software looks and feels VERY old and wonky. I'm not saying it is bad, but it is due for a revamp.

Verified Reviewer
Overall rating
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VBA is Excellent for any company

Reviewed on 2018/11/26

Pros

Easy to learn: Is a really easy programing language. Have some similarities to VB.Net

Easy to use: Is very user friendly.

Free: no additional cost because it is added to Excel.

Cons

If someone has never learn or seeing a programing language it may be a bit tricky to learn. but overall is easy

Showing 5 reviews of 7 Read all reviews

VBA FAQs

Below are some frequently asked questions for VBA.

VBA offers the following pricing plans:

  • Free Trial: Not Available

Pricing information is available on inquiry.

VBA offers the following features:

  • Authorization reporting
  • Automated reminders
  • Automatic notifications
  • Bank reconciliation
  • Call tracking
  • Capitation
  • Care management
  • Check processing
  • Claims processing
  • Commissions
  • Configurable plans
  • Configurable rates
  • Credentialing
  • Customizable co-pay
  • Customizable reporting
  • Event tracking
  • Fund transfers
  • Funding requests
  • Grievances
  • Invoice creation
  • Multiple account types
  • Provider management
  • Refund processing
  • Reinsurance
  • Scheduled reporting
  • Transaction voiding
  • User access controls
  • User-defined medical algorithms

VBA has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

VBA supports the following languages:

English

We do not have any information about what devices VBA supports

We do not have any information about what integrations VBA has

VBA offers the following support options:

Online Support, Phone Support

Related categories

See all software categories found for VBA.