About CARET Legal
CARET Legal, previously known as Zola Suite, is the leading solution for legal professionals to manage their practice and create space for what matters, including delighting clients and maximizing billable time.
From client intake, to matter management, to back-office reporting, CARET Legal helps you save time, increase team collaboration, increase accuracy, scale your business, and collect revenue faster than ever before.
With almost a decade in business, 95% of CARET Legal customers would recommend the platform to others.
Pricing starting from:
US$89,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CARET Legal
Key benefits of CARET Legal
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$89,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CARET Legal
Images
Features
Total features of CARET Legal: 119
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Reviews
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The software is very intuitive making the transition from other software a snap
Reviewed on 2018/02/07
Pros
This software loads fast and is streamlined and instinctive. I am a former abacus user. It took me less than an hour to learn and master tasks in zolasuite that it took me months to figure out on abacus. In addition, the mobile app is huge if you are on the road. Even something as simple as being able to immediately create a timeslip for a phonecall you may have had with a client while waiting during a court recess is huge. It monetizes something you may as soon forget about when you return to the office. This means zolasuite could very well pay for itself based upon revenue you dont lose.
Cons
The migration from abacus was an issue. It occurred two weeks ago and what notes that are there are scrambled and attached to cases thet don't belong to. It may be worthwhile to handle this yourself.
Response from CARET
Eric, thank you so much for this very thorough (and flattering) review. Regarding migration of your Notes, I'm very sorry we missed the mark on that; we actually pride ourselves in performing highly accurate and thorough migrations.
I'm reaching out to you personally to make sure we get it right asap.
Fred Cohen, CEO
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall, very pleased with the software, generally easy to use, really enjoy working with the...
Reviewed on 2018/02/06
Handles most of the tasks of law firm administration and management with ease. Really makes life...
Handles most of the tasks of law firm administration and management with ease. Really makes life and running a law office simpler, particularly for a solo or small firm with little to no staff.
Pros
The responsiveness of tech support and customer service to not only troubleshooting problems, but suggested features and improvements, is absolutely top notch. That alone is enough to really recommend Zola.
Cons
Sometimes, the workflow can be a bit awkward, as some features are less intuitive or require more steps. Links that you would expect to be there are sometimes missing (for example, there is no way to click on the Matter on the Task item to go to the Matter page). For the most part, though, these things are often fixed in updates, and the usability continues to be refined so that clunkier parts of the site get better over time.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Does not function as advertised
Reviewed on 2019/10/02
I have not had a good experience with Zola. Their customer service is prompt, but is largely geared...
I have not had a good experience with Zola. Their customer service is prompt, but is largely geared toward making any issue presented the fault of the user. While that certainly occurs sometimes, that is the customer service team's default setting.
Pros
The time-keeping function and the ability to contemporaneously track time from multiple pages.
Cons
Everything else. The software does not function even close to the way it was advertised to my firm. It is glitchy, unreliable, and requires updates to do things we were told it did from the start. The "dual sync" email and calendar features do not function properly, nor does the recurring task function. IF the software did what it said it did when it was sold to us, I'd be happy....but it doesn't. In short, the software has damaged my practice because it cannot be trusted and because it is not the product we were sold.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly intuitive
Reviewed on 2022/05/27
Really great experience and
Really great experience and
Pros
User friendly intuitive easy to get implemented
Cons
Document automation is somewhat elementary but it works
Response from CARET
Hi John, thank you so much for taking the time to review Zola. We really appreciate your feedback!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this software
Reviewed on 2018/04/16
Pros
My favorite thing about this software is being able to access every case and document from anywhere. I also love the way that emails can be attached to cases eliminating the need to search through emails every time I have to go back.
Cons
The only negative thing I have to say about this software is that I wish you could save attachments directly through Outlook. I find navigating outlook easier that the email associated with Zola and it would be nice to be able to save it directly into a file rather than saving it onto my desktop first.
CARET Legal FAQs
Below are some frequently asked questions for CARET Legal.Q. What type of pricing plans does CARET Legal offer?
CARET Legal offers the following pricing plans:
- Starting from: US$89,00/month
- Pricing model: Subscription
- Free Trial: Available
Enterprise: $89 per user/month (billed annually) or $79 per user/month (billed monthly) Enterprise Plus: $99 per user/month (billed annually) or $89 per user/month (billed monthly) Enterprise Advance: $149 per user/month (billed annually) or $139 per user/month (billed monthly)
Q. Who are the typical users of CARET Legal?
CARET Legal has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does CARET Legal support?
CARET Legal supports the following languages:
English
Q. Does CARET Legal support mobile devices?
CARET Legal supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does CARET Legal integrate with?
CARET Legal integrates with the following applications:
Box, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Microsoft 365, Microsoft Outlook, Microsoft Word, NetDocuments, OneDrive, Quickbooks Online, WORLDOX GX, iManage
Q. What level of support does CARET Legal offer?
CARET Legal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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