Praxedo
About Praxedo
Praxedo is a powerful, cloud-based Field Service Management software solution empowering service companies to increase productivity, streamline business processes and improve customer satisfaction.
Customers choose Praxedo for its easy-to-use, highly customizable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users worldwide use Praxedo daily to optimize scheduling, simplify work orders and track field personnel.
Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top 12 software solutions in Field Service Management and has been included in Gartner's Magic Quadrant for the past 6 consecutive years.
Founded in 2005, Praxedo has quickly expanded its operations in North America and Europe. Its offices are located in the US, Canada, France, Germany, and Spain and its solution is marketed across more than a dozen countries.
Top industries served by Praxedo include telecommunications, energy and utilities, HVAC, heavy equipment, and plumbing industries.
Key benefits of Praxedo
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- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of use and ever more available teams
Reviewed on 2019/06/19
Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for...
Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office.
Pros
+ a multi-device plateforme
+ setting up very simplified
+ using the different services that are always available
+ a highly customizable system to be closest to the reality on the ground
Cons
The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Praxedo for the WIN!
Reviewed on 2024/09/06
All around a win!!!! Quick ROI. Pleasant and great experience all around!
All around a win!!!! Quick ROI. Pleasant and great experience all around!
Pros
The functionality, the support from the team at Praxedo when needed, the seamless process of invoicing and sending detailed reports with photos etc. to the clients
Cons
There is not much to dislike. All around a great product and when you need help their team is there for you
Alternatives Considered
Field Service ManagementReasons for Choosing Praxedo
Integration with ERP. Customizable and adaptable to our needsSwitched From
ProgressionLIVEReasons for Switching to Praxedo
The integration With Business central to maintain a source of truth- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use, to change/add individiual features
Reviewed on 2018/03/28
Pros
Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly.
Cons
Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use Praxedo for Dispatch to Save time and money - They have a fantastic team!
Reviewed on 2024/10/23
The people that work for Praxedo are really great to work with, our implementation was great and...
The people that work for Praxedo are really great to work with, our implementation was great and they delivered everything promised.
Pros
The implementation team took the time to learn our business and ensure we were able to maintain compliance with our vendors.
Cons
Templates are sort of hard to create, however the Praxedo team assisted us with the task so it was not really an issue.
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexible Power
Reviewed on 2018/03/15
Modern planification and report tool.
Increased treatment capacity
Modern planification and report tool.
Increased treatment capacity
Pros
Instantaneous acces of interventions reports.
Natives notifications on technician PDA's.
Easy optimization of the planning due to pre-planning and cartography.
Powerful web services API to interfacing PRAXEDO to SAGE CRM and Business Management.
Self made personalized reports.
Personalized supply support and global activity reports.
Cons
Non-attendance of :
reccurence billing,
automatic advanced statistics
personalisation of scripts based on the customer
Praxedo FAQs
Below are some frequently asked questions for Praxedo.Q. What type of pricing plans does Praxedo offer?
Praxedo offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
START: $33 per user, per month; CLASSIC: $55 per user, per month; PREMIUM: $79 per user, per month; Plans available from 5 users per month.
Q. Who are the typical users of Praxedo?
Praxedo has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Praxedo support?
Praxedo supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Praxedo support mobile devices?
Praxedo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Praxedo integrate with?
Praxedo integrates with the following applications:
CEGID XRP FLEX, Dynamics 365 Business Central, EBP CRM Pro, Everwin CXM, Google Calendar, Google Maps, Intent Technologies, Microsoft Excel, One2Team, QuickBooks Online, Sage 100, Sage CRM, Sage X3, Salesforce Sales Cloud, Salesforce Service Cloud, Webfleet
Q. What level of support does Praxedo offer?
Praxedo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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