Sign In Solutions

About Sign In Solutions
Sign In Enterprise, formerly Traction Guest, is purpose-built for the enterprise, providing the only visitor management system with airport-grade ID verification and parking management. Like most other visitor management systems, Sign In Enterprise uses a cloud-based application to replace the traditional paper log book. This means that when visitors sign in on an iPad, notifies the host that they have arrived, has them sign NDA's or other forms, takes them through safety protocols and allows them to take a selfie and print out an ID badge. This process boosts every organization's hospitality, safety and efficiency.
As one of the only VMS providers with a SOC 2 Type-1 attestation, we provide unbeatable data security and service. Our highly customizable system allows users, empowered by the Experience Editor, to create different sign-in protocols, with different tasks and questions for every type of visitor. There is no limit to the data that can be collected, analyzed and put to work. Administrators, using just one of our many ready-made integrations with leading business software, can upsert that data directly into Salesforce (or any other CRM), instantly creating new sales leads and updating existing ones.
Other integrations allow organizations to screen visitors against third-party or custom-made watch lists. Whether a VIP or a security threat is identified, the appropriate person is immediately notified so that the proper action can be taken. At the same time, still other integrations ensure that organizations are in compliance with various security, data security and data residency protocols, making global enterprises audit ready in real-time. And now, our unprecedented Assisted-Check-In process allows security personnel to use high-end ID scanners to verify government-issued ID, delivering airport-grade security to any organization.
Because of our nearly limitless customization and flexibility, supported by ridiculously committed customer service, Sign In Enterprise empowers global enterprises to welcome, protect and manage the human element at every point of entry of every building and campus around the world. It makes life easier, safer and more efficient for facilities managers, security officers, hosts and guests.
Sign In Enterprise provides peace of mind for everyone, everywhere.
Sign In Enterprise is part of the Sign In Solutions suite of brands providing global, cloud-based solutions to manage visitors, employees, workplaces and beyond
Key benefits of Sign In Solutions
Visitor Management 2.0 isn't just an upgrade—it's a reimagining of how organizations interact with every individual who crosses their threshold, whether physically, remotely, or in a hybrid setting. It's about:
Expanding reach beyond the lobby: Embracing a world where the first point of contact isn't the front desk, but the initial invite—transforming expectations and experiences from the get-go.
Energizing and modernizing interactions: Utilizing technology not just to streamline processes, but to energize and modernize every interaction, making each visit a testament to your organization's commitment to innovation and inclusivity.
Transforming insights into action: Moving from passive data collection to active insight generation, enabling proactive decisions that enhance security, efficiency, and the visitor experience.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Defense & Space
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I think Traction is a solid product that is transitioning to a great product.
Reviewed on 2017/11/29
Easier guest management, streamlined visitor screening and an attractive, customized check-in...
Easier guest management, streamlined visitor screening and an attractive, customized check-in platform in the lobby.
Pros
What I like the most about the software is the team behind it. Traction has their ears open and I've found them to be very responsive. It's almost as if the Support team and Development team talk to each other...
Cons
Sorry, I don't like the UI all that much. It's completely usable, but not really my cup of tea. It is snappy most of the time, though, so it could be worse.
Response from Sign In Solutions
Hi Eric. Thanks for your feedback on the UI. We're on it!
- Industry: Airlines/Aviation
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product
Reviewed on 2021/01/05
Powerful and customizable system. No down time. Email and text messages to hosts and guests. COVID...
Powerful and customizable system. No down time. Email and text messages to hosts and guests. COVID screening, safety and NDA plus data collection. Ties in to our training records and flags watchlisted visitors. We use the roll call display to show our safety and maintenance teams all the contractors on site. The granular permission levels are perfect for us.
Pros
The guest experience is excellent and our security guards are easily able to use the web interface. The traction guest support team provides timely and detailed help. Well documented and easy to customize.
Cons
No issues. The features we need already existed in the software.
Response from Sign In Solutions
Thank you so much for taking time to write this review, Brian. We're proud to have an onsite security and access management platform that includes things like trade compliance, COVID-screening, email/SMS notifications, and NDAs to support these processes for your organization. Anytime you have additional feedback or would like additional support, please do not hesitate to contact us again at [email protected].
- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Traction guest review
Reviewed on 2020/06/29
overall I like it because of the service provided by [SENSITIVE CONTENT HIDDEN]. I see that some...
overall I like it because of the service provided by [SENSITIVE CONTENT HIDDEN]. I see that some feature are not working, but [SENSITIVE CONTENT HIDDEN] make comments and try to help. he also let us know when improvements are being done. hopefully currents issues will get resolve fast
Pros
the assistance from [SENSITIVE CONTENT HIDDEN]. it is nice to be able to shoot a question and have answer very quickly.
Cons
lots of error and not optimal yet. for example not being able to copy a page in experience, picture not able to be uploaded, token hard to use and understand, the new registering process online before coming on site is not working
Response from Sign In Solutions
Thank you for the review Laurine! Our support team is always eager and available to help ensure that the platform works to your needs. We're glad that you've reached out to us and we hope you can continue to reach out to us via [email protected] every time any issues or complex needs arise.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Intuitive with great customer support
Reviewed on 2018/09/25
Pros
Traction Guest is an easy to use solution for our guest management globally. It has some really great features and a simple to use interface. Customer support is a pleasure to work with as well. I'd definitely recommend Traction.
Cons
There are a few key features missing, but in the time we've been using Traction they've made some great improvements so I expect it's only a matter of time.
Response from Sign In Solutions
Thank you! Our development team is doing a new release every couple of weeks at the moment. We're excited about the new features and functionality. Make sure you keep the ideas coming!

- Industry: Packaging & Containers
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Visitor Management with Ease
Reviewed on 2020/03/11
Traction Guest made an immediate impact with our visitor interaction. Our visitor activity is now...
Traction Guest made an immediate impact with our visitor interaction. Our visitor activity is now tracked accurately and all visitors are made aware of our Mutual Agreement and Safety Guidelines prior to walking our site. The team at Traction Guest have been amazing! [SENSITIVE CONTENT HIDDEN] all are professional, friendly and experts in their field. Thank you all!
Pros
The software is user-friendly and can be implemented immediately into your process. From admin settings to process flow, the entire software was designed to have an immediate impact and be easy to customize.
Cons
I would like to see hosts have the ability to take their picture on the user device and upload it directly to the software.
Response from Sign In Solutions
Thanks for the review Norell! We're thrilled to hear that you've found the software easy to use, and that you've been able to configure it to fit your visitor management, safety, and security needs. Our team is always happy to help any time you need additional support!
Sign In Solutions FAQs
Below are some frequently asked questions for Sign In Solutions.Q. What type of pricing plans does Sign In Solutions offer?
Sign In Solutions offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please get in touch for pricing enquiries.
Q. Who are the typical users of Sign In Solutions?
Sign In Solutions has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Sign In Solutions support?
Sign In Solutions supports the following languages:
Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
Q. Does Sign In Solutions support mobile devices?
Sign In Solutions supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sign In Solutions integrate with?
Sign In Solutions integrates with the following applications:
Docusign, Dropbox Business, Eventbrite, Google Calendar, Google Drive, Microsoft Outlook, Salesforce Sales Cloud, Slack
Q. What level of support does Sign In Solutions offer?
Sign In Solutions offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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