About Call Loop

Call Loop is a complete SMS and voice broadcasting solution that enables businesses to create and send marketing campaigns to contacts via mobile messaging. Organizations can send mass texts, alerts, reminders, coupons, or contests and build contact lists using text-to-join mobile keywords. Users can setup autoresponders and record voice messages to send to thousands of contacts in minutes.

Call Loop's all-in-one online portal enables businesses to send and receive text messages from a computer by logging in. Users can personalize each SMS message and mail merge custom information such as a first name, last name, or a custom field from a CRM. Organizations can also create and build marketing lists for sending mass texts or voice broadcasts to groups of contacts. Users can upload thousands of phone numbers using Call Loop’s import wizard, and edit the list at anytime.

Call Loop enables customized voice blasts with two different messages: one for a live pickup, and another that goes to voicemail. Recipients can also be given the option to be transferred to a live agent for placing an order, confirming an appointment, or anything else. Other voice broadcasting features include customized caller ID, voice recognition, and scheduling.

Built-in analytics and reporting allows business to keep track of how their text messages and voice broadcasts are performing. Users can see current and past open rates, as well as failed or successful messages in real-time. Voice broadcasting analytics show who has listened to the message, who hasn’t, and more.

Pricing starting from:

US$10,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Call Loop

Call Loop enables users to create and schedule automated multi-channel drip campaigns with both text and voice messages.

Text-To-Join keywords help build mobile subscriber lists for sending coupons, promotions and contest information.

Call Loop lets users personalize text messages with the subscriber's first name, last name, and also add custom fields.

Users can download and export contact and subscriber information and import the data into a CRM, email, or other software.

Call Loop users can instantly view statistics, reports, and analytics in real-time using the Google Analytics integration.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$10,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Collect leads via text messages using customized keywords
Send SMS broadcasts and mass text messages to contacts
Create high quality voice broadcast audios by uploading or call to record
Send voice or sms messages to a small or large group of contacts
Create a number of groups and set how many messages to send per month
Create and send personalized SMS text messages directly to subscribers
Search for available keywords
Connect groups to keywords
View 9 more
Call Loop video
Call Loop video
Call Loop screenshot: Collect leads via text messages using customized keywords Call Loop screenshot: Send SMS broadcasts and mass text messages to contacts Call Loop screenshot: Create high quality voice broadcast audios by uploading or call to record Call Loop screenshot: Send voice or sms messages to a small or large group of contacts Call Loop screenshot: Create a number of groups and set how many messages to send per month Call Loop screenshot: Create and send personalized SMS text messages directly to subscribers Call Loop screenshot: Search for available keywords Call Loop screenshot: Connect groups to keywords

Features

Total features of Call Loop: 33

  • API
  • Activity Tracking
  • Assessment Management
  • Auto-Responders
  • Automated Responses
  • Call Recording
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Delivery Tracking
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Keyword Tracking
  • Lead Generation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Promotions Management
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting/Analytics
  • SMS Marketing Managment
  • Scheduled Messaging
  • Secure Login
  • Shortcodes
  • Text-to-Win
  • Third Party Integrations
  • Visual Analytics

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Reviews

Overall rating

4,6 /5
(83)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,7/5

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Showing 5 reviews of 83
Ravi S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SMART SMS

Reviewed on 2018/10/30

Overall experience is good. Customer support is responsible and reliant. I can count on them to...

Overall experience is good. Customer support is responsible and reliant. I can count on them to support me and provide me solution to my problems.

Pros

This software is very convenient. I like the integration flexibility most. It can get connected to different platforms and easy to use. We dont need any super technical knowledge. I integrated this software with HubSpot and Infusionosft and right now our email campaigns are automatically triggered so as SMS service through Call Loop.

Cons

It doesn't support Spanish accent and that's what we don't like. Because most of our cusotmer base are latinos.

Melissa P.
Overall rating
  • Industry: Education Management
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great integration with ActiveCampaign

Reviewed on 2020/07/21

We love using this product because it has created some huge efficiencies for the admissions teams...

We love using this product because it has created some huge efficiencies for the admissions teams we work with.

Pros

The most helpful feature of this product for us is the SUPER SIMPLE integration with our automations in ActiveCampaign.

Cons

I would say the biggest area of improvement is the reporting. I would like to see a few more reporting capabilities. Also, I have wanted to download our recorded messages to send for approval, and the system was giving me an error, however, I reached out to [SENSITIVE CONTENT HIDDEN] over chat and he is always EXTREMELY quick to respond and help me out.

Alan S.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

I use it, but I can't highly endorse it. It is not user friendly

Reviewed on 2020/07/16

It gathers cell phone #'s for me. it costs me money every time they send me a text and if I want to...

It gathers cell phone #'s for me. it costs me money every time they send me a text and if I want to reply to the test, it costs me more money. If I want an interactive experience - back and forth with text messages, it costs me money every time.

Pros

It does gather cell phone #'s for me so I can communicate with people via text messaging.

Cons

It is not intuitive. I fight with the program EVERY time I use it. It pisses me off and as soon as I find an alternative funneling program, I will probably change.

Linda E.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Awesome way to contact customers

Reviewed on 2017/12/13

Pros

I like that I can leave message with my phone number and customers that are interested call me back. Also it would be great for newbies who are afraid to call customers.

Doug M.
Overall rating
  • Industry: Sporting Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Call Loop Helps Individuals Get Floating via an Innovation in Flotation - The Float'n Thang

Reviewed on 2020/07/24

The text services allows for customers to gain info in seconds. It also connects to our CRM system...

The text services allows for customers to gain info in seconds. It also connects to our CRM system Infusionsoft to story their contact info.

Pros

Using the Keywords posted on print items helps get offline traffic online. We can get our info to individuals quickly offering them free shipping codes and support as needed.

Cons

Can't really think of anything at this time. Maybe some mobile app functions?

Showing 5 reviews of 83 Read all reviews

Call Loop FAQs

Below are some frequently asked questions for Call Loop.

Call Loop offers the following pricing plans:

  • Starting from: US$10,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Pay As You Go: Free Message Credits: 5¢ text/min Text-to-Join Keywords: $10/mo Basic: $29/mo Message Credits: 250 Text-to-Join Keywords: 1 Pro: $49/mo Message Credits: 1,000 Text-to-Join Keywords: 2 Max: $99/mo Message Credits: 2,250 Text-to-Join Keywords: 3

We do not have any information about Call Loop features

Call Loop has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Call Loop supports the following languages:

English

Call Loop supports the following devices:

Call Loop integrates with the following applications:

1ShoppingCart, AWeber, ActiveCampaign, ClickFunnels, Constant Contact, ConvertKit, Emma, GetResponse, GoToWebinar, HubSpot CRM, HubSpot Marketing Hub, Keap, LeadPages, Mad Mimi, Mailchimp, Marketo Engage, Unbounce, Zapier, iContact

Call Loop offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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