About ScheduleFlex

Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.

Shiftboard is the only Employee Scheduling Platform that is highly configurable to meet the unique needs of individual companies while still making it easy to schedule workers and for workers to view and manage their schedules from any device.


Key benefits of ScheduleFlex

  • Optimized scheduling. Build schedules to match your business rules. We work with you to configure profiles, teams, and schedule rules to meet your most complex scheduling challenges. When you build your schedule, Shiftboard automatically looks at worker availability and overtime so that schedulers don’t accidently schedule someone who is unavailable, or over schedule or under schedule people.

  • Real-time communication. When assigning or publishing shifts for pickup, people are automatically notified. Automated reminders help reduce missed shifts.

  • Demand planning. Use historical data to forecast and create shifts to align with expected demand. Use this information to optimize your schedule and control labor costs by matching schedules to customer and sales demands to prevent overtime and over-staffing.

  • Mobile. Your mobile hourly workforce can access and manage their schedule form any device. They can use their favorite browser or use and android or iPhone app.

  • Enterprise grade scale and high availability. Whether you have 100 user or 100,000 users Shiftboard scales for your business. Our high availability SLA’s keep your business running.

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    Ease of Use

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    Reviews

    Overall rating

    4,4 /5
    (238)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,2/5
    Customer Support
    4,4/5

    Already have ScheduleFlex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 238
    Verified Reviewer
    Overall rating
    • Industry: Events Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Manage our bar staff

    Reviewed on 2018/08/27

    Pros

    This is a great tool to manage our bar staff! We have a lot of part time teachers and this helps bring transparency.

    Cons

    I don't have anything negative to say! It's worked great for us for a long time.

    Verified Reviewer
    Overall rating
    • Industry: Events Services
    • Company size: 11–50 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Shiftboard is a powerful, albeit clunky, tool for scheduling staff and volunteers

    Reviewed on 2019/02/06

    A couple of the events I currently work on used to use Shiftboard to schedule and communicate with...

    A couple of the events I currently work on used to use Shiftboard to schedule and communicate with large volunteer groups. While it definitely accomplished all the tasks we needed, the interface is dated and there are better tools available for less money.

    Pros

    Shiftboard is a feature-heavy scheduling tool that, in the right hands, can streamline scheduling and staffing processes immensely for managers. Feature highlights include:
    - Bulk adding tools allow managers to work with large groups of staff at once if need be
    - Flexible reporting tools that allow you to easily manipulate data (their reports are the feature I miss most)
    - Customer service team is receptive to changes and helpful in troubleshooting issues
    - Shift swapping and empty shift features allows staff to easily manage their own schedules

    Cons

    My biggest complaint about Shiftboard when it was our primary scheduling software was that it felt clunky and dated.
    - Price point is a good bit higher than competing systems
    - Steep learning curve for new users - easy to be overwhelmed by features and a crowded dashboard
    - Can be slow and/or cumbersome to accomplish repetitive tasks.
    - Interface is dated and looks like it's out of the mid-2000s

    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Works much better on a computer than mobile version.

    Reviewed on 2017/10/12

    easy to coordinate schedules from multiple groups and multiple events

    easy to coordinate schedules from multiple groups and multiple events

    Pros

    Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event.

    Cons

    At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily.

    Joe
    Overall rating
    • Industry: Hospitality
    • Company size: 501–1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Shiftboard makes scheduling easy

    Reviewed on 2016/08/30

    In event staffing things change quickly and having a scheduling software that was easy to use was a...

    In event staffing things change quickly and having a scheduling software that was easy to use was a must. Most solutions in the scheduling space to not compare to Shiftboard on the ability to change time/location/uniform/client/event details all from your phone. Currently I manage a staff list of over 500 and I could not it without Shiftboard.

    Pros

    Straightforward -- Even though there are help FAQs and videos, they are not needed, the interface is self explanatory.

    Reporting -- They will customize reports for you but the basic reports export to PDF or Excel for easy editing.

    Cost -- Only billing on actually scheduled versus active makes this perfect for companies with seasonal schedules

    Cons

    A little cleaning up of the interface and some "right click" improvements would be welcome

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1 001–5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Conveniently Simple

    Reviewed on 2018/02/20

    Pros

    I like the fact that paper is obsolete, people have the information exactly when they need and can request time off from their kitchen table, when their are with their families and don't have to wait until the Human Resource Office opens on Monday Morning.

    Cons

    I wish I would integrate with a physical time clock that we use at our particular site. I wish it had a dialer function. That would call people with their schedule and record whether the person actually picked up or if it went to voicemail.

    Showing 5 reviews of 238 Read all reviews

    ScheduleFlex FAQs

    Below are some frequently asked questions for ScheduleFlex.

    ScheduleFlex offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing based on subscription package.

    ScheduleFlex has the following typical customers:

    51–200, 201–500, 501–1 000, 1 001–5 000

    ScheduleFlex supports the following languages:

    English

    ScheduleFlex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ScheduleFlex has

    ScheduleFlex offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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