Kindrid

Kindrid

Mobile giving and donor engagement for churches & nonprofits

4.7/5 (125 reviews)

Kindrid Overview

Kindrid is a web-based donation software for churches and nonprofits who want to engage new givers and increase generosity. The Kindrid platform enables users to send and receive gifts of any amount via SMS, online, or via the church's app. Kindrid offers powerful backend tracking and management tools that provide organizations with a quick and comprehensive overview of their donation totals, donor information, and more.

Kindrid provides a complete set of digital giving tools that make it possible to send donations to a church or nonprofit via app, SMS, or web using any device, including kiosks. When giving via SMS, the giver can simply sends a text to their church's special Giving Number, which automatically confirms their gift and gift details in a text response.

We also know that simple technology isn't enough. That's why we partner with the churches we serve to offer customized slides, videos, and printable materials for promotional use. Administrators can track totals and data in real-time including giver information, designation tracking, and campus tracking. Kindrid offers database and API integration, as well as seamless integration with various third-party church management solutions.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Kindrid Reviews

Overall rating
4.7/5
97% positive reviews
93
Excellent
28
Very good
4
Average
0
Poor
0
Terrible
Jodi K.

The Kindrid Team is great; I use the product daily and it meets my needs to process our text giving.

Used Daily for 2+ years
Reviewed on 2018/06/11
Review Source: Capterra

This software allowed our organization (a church) to offer text giving to both our members and to guest users. Anyone was able to make a donation to our church. Sometimes we have a special designated offering and this software allows me to easily make changes and additions to categorize the gifts. This software also interfaces well with my financial software and it allows me to import the text giving directly into my contribution database (I use ACS). I have been using this software for several years and use it almost daily. I allows me to see in real time each gift amount and donor information as it is given. It has increased our giving both in amount and in frequency. Many of our donors set up recurring gifts which is a wonderful feature. Anytime that I needed any assistance from Kindrid I was able to reach them immediately in online live conversation and they have always been very attentive and knowledgeable and able to assist me. I am thankful for this product and it definitely meets and even exceeds my needs.

Pros

I love how quickly the Kindrid Team responds to my questions and helps me to walk through with set up and any changes that I want to make to our text giving platform. I also love that this product captures information from the text giving in real time and I can see donations as they happen. This product interfaces with my ACS giving software which makes importing text donations to my financial software so easy. It is very user friendly with set up and making changes as needed. I would definitely recommend this product.

Cons

I would prefer that the per donation charges and fees were applied and debited monthly rather than from each individual transaction. I realize that this may be a personal preference but I use another software for other credit and debit processing that does it this way and I find it works much better for me in my bookkeeping when I am able to track a one time monthly charge and fee rather than individual transaction fees. I do realize this may not be as beneficial to Kindrid however. They do bill the plan fee monthly but each transaction fee is posted individually to the transaction.

Response from Kindrid

Thanks for taking the time to write this review, Jodi! We appreciate your feedback on having the processing fees be deducted monthly. I've sent that feature request over to our product team for consideration.

We're grateful to be serving Oak Hill Baptist church!

Thanks again,
The KINDRID Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Kindrid makes it extremely easy for our church to manage our text giving

Used Daily for 2+ years
Reviewed on 2018/02/07
Review Source: Capterra

We use this service to provide our attenders with the ability to make contributions via text. They simply text a keyword to a short code number and set up an account. Once that is done, they can give whenever they want by texting a keyword and a number. They can make one time gifts or recurring gifts. We have seen people give via this method that have never given any other way. It is so easy for people to use, and it is extremely easy for us to manage. It integrates easily with our database and is easy for our accountant to reconcile.

Pros

It integrates easily with our database. It takes me only a few minutes a day to import the giving. Our users love the simplicity of using it. They can make one time contributions or set up recurring giving. They can also easily give toward different funds so we can use it for different purposes. Their customer service is outstanding. They always respond quickly, and they really worked hard to get the correct integration with our database setup. They listen to our needs and help us make sure we are collecting the information we need about our givers.

Cons

The reporting is quite limited. I can't always get the reports I want, but if I ask support, they can send them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kelli M.

Good platform but needs more administrative features

Used Daily for 2+ years
Reviewed on 2018/06/12
Review Source: Capterra

fast and east texting for the users. Clunky on the admin side. Kindrid integration with other platforms has not worked for us.

Pros

Quick and easy on the user end to send a text and set up account. Easy to set deposits as either manual or automatic. Keywords are easy to set up on demand.

Cons

Administrative features need imrpovement. Cannot run reports by keyword; no abililty for our church to assist users with changes to their accounts, we need to go through kindrid support. Inabilty to designate more than one bank account for deposits (a feature available on Paypal), which requires more administrative work on the back end. Could use a better mobile platform - edit features for the user do not always work. Administrative reporting overall could be better.

Response from Kindrid

Thank you so much for your review Kelli! We're making some awesome improvements to our dashboard and admin experience that will be in action soon. One of the features that will implemented is the ability to run designation reports.

We'll keep you posted on when these updated features become available.

Thanks again,
The KINDRID Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jacob P.

Easy platform that will make a big impact on your digital giving

Used Daily for 2+ years
Reviewed on 2017/12/05
Review Source: Capterra

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Pros

Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons

We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Response from Kindrid

Hi there Jacob!
Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon!
Thanks again,
-Alex, KINDRID Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Theresa E.

I love working with Kindrid they have a great product and the best customer service out there.

Used Daily for 2+ years
Reviewed on 2018/06/15
Review Source: Capterra

Pros

I have been using Kindrid since October 2015. This product is very user friendly and easy to manage. The customer service surpasses any customer service I have ever known. The Kindrid team is always willing to help with anything you need. They are continuously looking for ways to improve their product. They have been working on an integration for us within a software program and through out the entire process they have been supportive and have worked diligently to get the integration worked out. We are still in the process but they always keep a positive attitude and do what ever they can to help. They truly go above and beyond. I absolutely love their product and their customer service. I highly recommend them to everyone who asks.

Cons

This one is a hard one for me because I truly love using Kindrid and working with their staff. If I had to pick something it would be the refund recording.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Kindrid Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

Kindrid Features

  • Activity Dashboard
  • Activity Tracking
  • Contact Database
  • Customizable Branding
  • Event Management

  • API
  • Access Control
  • Attendance Management
  • Automatic Reminders
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Registration Management
  • Reporting & Statistics
  • Third Party Integration

Additional information for Kindrid

Key features of Kindrid

  • Add and track campuses
  • Bank information
  • Bank level security
  • Bank transfers and deposits
  • Branding
  • Church information
  • Custom promotional materials
  • Dashboard
  • Debit / credit Card
  • Designated giving
  • Donate by kiosk
  • Donate by text
  • Donation tracking
  • Donor database
  • Gift management
  • Manage donation methods
  • Mobile donations
  • Online donations
  • Receipts / statements
  • Recurring donations
  • Scheduled donations
  • Set up tithe and offering designations
  • Short code option
  • Third party integrations

Benefits

With Action Links, you can activate your church at a moment's notice—add a giving designation, customize the link, and post to social media where individuals can give with one click!

Kindrid helps your church optimize your online giving experience with fully customized Giving Pages that reflect your brand, not ours.

Kindrid tracks all data including giving totals, campuses and gifts, and visually displays it through a dynamic dashboard.

Kindrid integrates seamlessly with various church management softwares such as Church Community Builder, Shelby, Fellowship One, Ministry Platform, Arena, Breeze, ACS, and Servant Keeper.

All financial data and information entered into Kindrid is encrypted and stored by Level 1 PCI compliant standards.

Kindrid FAQs

Below are some frequently asked questions for Kindrid.

Q. What type of pricing plans does Kindrid offer?

Kindrid offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Not Available

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

Q. What are the main features of Kindrid?

Kindrid offers the following features:

  • Add and track campuses
  • Bank information
  • Bank level security
  • Bank transfers and deposits
  • Branding
  • Church information
  • Custom promotional materials
  • Dashboard
  • Debit / credit Card
  • Designated giving
  • Donate by kiosk
  • Donate by text
  • Donation tracking
  • Donor database
  • Gift management
  • Manage donation methods
  • Mobile donations
  • Online donations
  • Receipts / statements
  • Recurring donations
  • Scheduled donations
  • Set up tithe and offering designations
  • Short code option
  • Third party integrations

Q. Who are the typical users of Kindrid?

Kindrid has the following typical customers:

Non Profit

Q. What languages does Kindrid support?

Kindrid supports the following languages:

English

Q. What type of pricing plans does Kindrid offer?

Kindrid has the following pricing plans:

Subscription

Q. Does Kindrid support mobile devices?

We do not have any information about what devices Kindrid supports

Q. What other apps does Kindrid integrate with?

Kindrid integrates with the following applications:

Arena Solutions, Breeze ChMS, Brushfire, Church Community Builder, Church Office Online, Microsoft Excel, Servant Keeper

Q. What level of support does Kindrid offer?

Kindrid offers the following support options:

FAQs, Online Support, Phone Support