Kindrid

Mobile giving and donor engagement for churches & nonprofits

4,7 /5 (127 reviews) Write a Review!

Kindrid Overview

What is Kindrid?

Kindrid is a web-based donation software for churches and nonprofits who want to engage new givers and increase generosity. The Kindrid platform enables users to send and receive gifts of any amount via SMS, online, or via the church's app. Kindrid offers powerful backend tracking and management tools that provide organizations with a quick and comprehensive overview of their donation totals, donor information, and more.

Kindrid provides a complete set of digital giving tools that make it possible to send donations to a church or nonprofit via app, SMS, or web using any device, including kiosks. When giving via SMS, the giver can simply sends a text to their church's special Giving Number, which automatically confirms their gift and gift details in a text response.

We also know that simple technology isn't enough. That's why we partner with the churches we serve to offer customized slides, videos, and printable materials for promotional use. Administrators can track totals and data in real-time including giver information, designation tracking, and campus tracking. Kindrid offers database and API integration, as well as seamless integration with various third-party church management solutions.

Kindrid Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Subscription
Value for money

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.


Kindrid Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

True Text Giving means your givers can give with one text
Customized online giving for YOUR church's brand
Gift reporting
Robust reporting features
Robust event registration and management
Kindrid screenshot: True Text Giving means your givers can give with one text Kindrid screenshot: Customized online giving for YOUR church's brand Kindrid screenshot: Gift reporting Kindrid screenshot: Robust reporting features Kindrid screenshot: Robust event registration and management

Kindrid Reviews

Kindrid Reviews

Overall rating
4,7
/
5
Excellent
93

Very good
29

Average
4

Poor
0

Terrible
1

Value for Money
4,7
Features
4,5
Ease of Use
4,8
Customer Support
4,8
96% recommended this app
Patricia S.

A Needed Innovation


Jacob P.

Easy platform that will make a big impact on your digital giving

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.


Rick M.

Buyers Be Ware!

If I were reviewing this company based on the experience we had with them during the first 3 1/2 years of working with them, I would rate them at 4 Stars - not perfect - but typically able to resolve any problems within a reasonable time frame. If I were reviewing them based on our most recent experiences I would be lamenting the fact that a rating lower than zero stars doesn't exist.


Joshua H.

Amazing Giving Platform!

Online Giving. Text to Give. Recurring Giving.


Terrell K.

Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving.


Patricia S.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

A Needed Innovation

Used Other for 2+ years
Reviewed on 2019/04/29
Review Source: Capterra

Pros

Why did it take so long for mobile giving to become a thing? Kindrid is an innovation that finally represents the true generational shift in finance management and giving. Millennials just don't carry cash! (Don't even get stated on checks. What are those?) But it doesn't mean they don't want to give. This text-to-give platform makes it easy for people to give to institutions such as churches, non-profits, and any other kind of benefit fundraiser situation on the go from their phone. It's the needed innovation in a modern landscape and exactly the kind of problem technology should be solving for our everyday lives.

Cons

Of course we wish everything were automatic, and that's not always the case. There is a one-time setup for first givers that is unavoidable. But the platform does its best to make it as painless as possible through a series of onboarding texts to get your account information and verifications. Overall, it could be worse. And once complete, you never have to do it again (thank goodness). Another possible con is some phone carriers don't allow you to text short codes--but this can be resolved since Kindrid provides a full-length phone number (you just have to get it).

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Jacob P.
Industry: Religious Institutions

Easy platform that will make a big impact on your digital giving

Used Daily for 2+ years
Reviewed on 2017/12/05
Review Source: Capterra

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Pros

Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons

We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Response from Kindrid

Hi there Jacob!
Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon!
Thanks again,
-Alex, KINDRID Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Rick M.
Industry: Religious Institutions
Company size: 11-50 Employees

Buyers Be Ware!

Used Daily for 2+ years
Reviewed on 2019/11/10
Review Source: SoftwareAdvice

If I were reviewing this company based on the experience we had with them during the first 3 1/2 years of working with them, I would rate them at 4 Stars - not perfect - but typically able to resolve any problems within a reasonable time frame. If I were reviewing them based on our most recent experiences I would be lamenting the fact that a rating lower than zero stars doesn't exist.

Pros

We selected Kindrid 3 1/2 years ago, specifically for it's text-to-give feature. The service was simple, safe, and affordable, and worked well for us for 3 1/2 years, until it went south at the beginning of this month.

Cons

We've just come through our second weekend of not being able to offer a text-to-give option to our members due to a technical glitch on Kindrid's end. We've reached out to rep at Kindrid and he has told us that the best solution he can offer is to give our members a new phone number to use for text-to-give. I've told him this won't work because we already have a one year supply (40,000) of pre-printed giving envelopes on hand that contain the original instructions that Kindrid gave us for text-to-give, which include the same phone number that we've been using for the past 3 1/2 years. The best suggestion rep could offer was to tell our members to not use out text-to-give option and instead to give directly through our giving portal. Here we are entering the holiday season and I need to shop for another provider to meet our text-to-give needs.

Response from Kindrid

Hi Rick! Thank you for your feedback. The Kindrid team exists to serve the church. We believe in generosity and in your local church. Everything we do is to empower your community to experience, understand, and participate deeper in the unique vision of your church.

Unfortunately, the text giving issue is at the cell phone carrier level. We have been working to resolve this issue with them and have an alternative method of resolution with shortcode texting availability. We are so sorry you are experiencing this issue, and we have been working diligently to resolve with our text offering partners and wireless carriers. Please contact us; we'd like to talk to you more about our shortcodes.
We value your feedback and want to help you with this issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Joshua H.
Industry: Religious Institutions
Company size: 2-10 Employees

Amazing Giving Platform!

Used Daily for 1+ year
Reviewed on 2019/08/22
Review Source: Capterra

Online Giving. Text to Give. Recurring Giving.

Pros

Very intuitive interface, straight forward and packed with tons of features. Their text to give feature was the main reason that we made the switch from our previous giving platform. Before the switch we had maybe 20% of our congregation give through our online platform. Since we have made the switch over to Kindrid we are now at around 90% of our giving comes from either online or text to give. Also, we have seen increases in overall giving year-over-year. They also give you a fair amount of promotional tools to promote and encourage generous giving. 10 out 10 would recommend Kindrid!

Cons

I have nothing negative to say about them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Terrell K.

Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving.

Used Daily for 2+ years
Reviewed on 2018/01/23
Review Source: Capterra

Pros

Kindrid has been a joy to use. Customer support is very responsive and we saw a 15% increase in giving after the first year of use. The integration with Church Community Builder was simple to setup and has worked much better than other giving app integrations we have experienced in the past.

Cons

The only con was getting people on-boarded to the system but Kindrid does offer graphic material as well as a video. The only thing that would have made it better was if there video was a Premiere/After Effects file and was structured in such a way that our video team could have quickly manipulated it to be a better fit to our branding.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 127 user ratings
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Kindrid Pricing

Kindrid Pricing

Starting from
US$15,00/month
Free Trial
Subscription
Value for money

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

Value for Money
4,7/5
Based on 127 user ratings
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Kindrid Features

Kindrid Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,5/5
Based on 127 user ratings
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Categories

Additional information for Kindrid

Additional information for Kindrid

Key features of Kindrid

  • Add and track campuses
  • Bank information
  • Bank level security
  • Bank transfers and deposits
  • Branding
  • Church information
  • Custom promotional materials
  • Dashboard
  • Debit / credit Card
  • Designated giving
  • Donate by kiosk
  • Donate by text
  • Donation tracking
  • Donor database
  • Gift management
  • Manage donation methods
  • Mobile donations
  • Online donations
  • Receipts / statements
  • Recurring donations
  • Scheduled donations
  • Set up tithe and offering designations
  • Short code option
  • Third party integrations

Benefits

With Action Links, you can activate your church at a moment's notice—add a giving designation, customize the link, and post to social media where individuals can give with one click!

Kindrid helps your church optimize your online giving experience with fully customized Giving Pages that reflect your brand, not ours.

Kindrid tracks all data including giving totals, campuses and gifts, and visually displays it through a dynamic dashboard.

Kindrid integrates seamlessly with various church management softwares such as Church Community Builder, Shelby, Fellowship One, Ministry Platform, Arena, Breeze, ACS, and Servant Keeper.

All financial data and information entered into Kindrid is encrypted and stored by Level 1 PCI compliant standards.

Kindrid FAQs

Kindrid FAQs

Below are some frequently asked questions for Kindrid.

Q. What type of pricing plans does Kindrid offer?

Kindrid offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Not Available

$45/month All Kindrid features + tiered processing based on volume Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

Q. What are the main features of Kindrid?

Kindrid offers the following features:

  • Add and track campuses
  • Bank information
  • Bank level security
  • Bank transfers and deposits
  • Branding
  • Church information
  • Custom promotional materials
  • Dashboard
  • Debit / credit Card
  • Designated giving
  • Donate by kiosk
  • Donate by text
  • Donation tracking
  • Donor database
  • Gift management
  • Manage donation methods
  • Mobile donations
  • Online donations
  • Receipts / statements
  • Recurring donations
  • Scheduled donations
  • Set up tithe and offering designations
  • Short code option
  • Third party integrations

Q. Who are the typical users of Kindrid?

Kindrid has the following typical customers:

Non Profit

Q. What languages does Kindrid support?

Kindrid supports the following languages:

English

Q. What type of pricing plans does Kindrid offer?

Kindrid has the following pricing plans:

Subscription

Q. Does Kindrid support mobile devices?

We do not have any information about what devices Kindrid supports

Q. What other apps does Kindrid integrate with?

Kindrid integrates with the following applications:

Arena Solutions, Breeze, Brushfire, Church Community Builder, Church Office Online, Microsoft Excel, Planning Center, Servant Keeper

Q. What level of support does Kindrid offer?

Kindrid offers the following support options:

FAQs, Online Support, Phone Support