About littlefleets

littlefleets offers a turnkey solution to streamline you daily business operations. From scheduling jobs, dispatching, to invoicing and getting online payments. Your team's productivity will increase boosting your bottom line and your customer satisfaction.

Accelerate your invoicing and payment process offering more options for your customers, get signatures on site and upload photos and documents to the app.

If you are a Quickbooks Online user, simply integrate with littlefleets and get your time sheets and travel reports digitized and completed. Error rates have never been so low.

Key benefits of littlefleets

  • Handle all daily business operations in one place

  • Simply create, assign and re-schedule jobs

  • Track employees on Live Map

  • Customer and job books (CRM)

  • Share pictures and documents

  • Create estimates and invoices

  • Collect customer signatures and electronic payments

  • Timesheets and travel reports are created automatically

  • Your employee will receive an automated text message (with all the job information) and app notification when he/she is assigned a new job

  • Your customer will receive an automated text message when your personnel is 10 min away from the site

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Images

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    Features

    Total features of littlefleets: 19

    • Cost Estimating
    • Electronic Payments
    • Employee Self Service
    • Estimating
    • GPS
    • Geographic Maps
    • Invoice Management
    • Job Tracking
    • QuickBooks Integration
    • Real Time Updates
    • Receiving
    • Route Management
    • SMS Integration
    • Secure Data Storage
    • Task Scheduling
    • Timesheets
    • Travel Management
    • User Photos
    • Work Order Management

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    Reviews

    Overall rating

    4,8 /5
    (10)
    Value for Money
    5/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    5/5

    Already have littlefleets?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 10
    Jeff S.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Our staff loves it!

    Reviewed on 2016/08/25

    We are a Canadian Fire Alarm Company and this software has been easy to use and the learning curve...

    We are a Canadian Fire Alarm Company and this software has been easy to use and the learning curve is short. The real time aspect for scheduling our 12 field technicians is fantastic. We out grew our previous scheduling program and wish we had found this program sooner. One of the most important issue this program has resolved is potential of double bookings due to multiple schedulers.

    Pros

    Customer support is fantastic. Given the nature of our industry and our specific scheduling needs Littlefleets is a great fit. We weren't looking for all the bells and whistles most other programs included, with the associated higher cost. Littlefleets allowed us select the features we need. The initial set up was quick and easy. The calendar dashboard is wonderful to use and easy to read/understand. The search features and the ability to provide our technicians with detailed job information without all the paper are particularly good. The app is free and the technicians find it user friendly.

    Sia and his team answers our many questions and provided solutions

    Cons

    On-site contacts and phone numbers are a must for our field technicians. It would be great if this information could be saved with the associated job address. The hyper link in the app is designated as the client phone #, we enter the on site number as majority of property managers are not located on-site. We do have to re-enter the on site contact name.
    We often have 2-5 day job projects which must be assigned to a technician for every day of the job. Our technicians do not like to receive 2-4 notifications on their cell regarding the same job.

    Nikki S.
    Overall rating
    • Industry: Facilities Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Almost idiot proof ....seamless transition from Excel based scheduling

    Reviewed on 2016/08/24

    Great customer service, the tutorials are well done. We had difficulty locating a scheduling...

    Great customer service, the tutorials are well done. We had difficulty locating a scheduling program that provided a address based schedule vs client name. This program provides a daily and monthly snapshot of scheduled jobs. The initial setup and walk thru was great....we were able to see how the program functioned from our computer screen.
    Excellent customer service ..our questions have been answered within minutes to within an hour. We have had a few technical issues but they were resolved quickly.
    The learning curve is short & painless. We liked that we could choose the features we needed for our company and we didn't have to pay for bells & whistles that we wouldn't/couldn't use.
    We have tried other "free" trial software programs...we found they were so complicated or required so much effort to set up that we walked away.

    Pros

    Calendar design is easy to use and user friendly to enter job information. Search options by day, by technician, by address, by job type. We love the multi user aspect of the dashboard and that all information and editing is shown in real time. You receive an alert if you try to schedule a job into a time slot with a pre-existing job. Easy to edit time & date changes. Our technicians love the telephone # hyper link.
    Littlefleets team really listens to our questions and requests. We are really impressed as the solutions and tips provided by Sia and his team.

    Cons

    Unable to delete comments/work details from a future date job.
    We would like the on-site contact and telephone number per job address saved .
    We would like to add a label on information to a calendar day to flag holiday or that our business is closed but still allow us to enter emergency calls on those dates.

    Dawn Y.
    Overall rating
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Little Fleets

    Reviewed on 2016/09/13

    We have started to use Little Fleets as our company is expanding. This is the first dispatching...

    We have started to use Little Fleets as our company is expanding. This is the first dispatching software that we have used before, so it is helpful that there is someone to chat with all the time. Little Fleets has helped us become familiar with the software along the way making it much easier. Not only that, but they are working on customizing a few things to fit our business, which is great.

    Pros

    We like the fact that Little Fleets allows us to track how long each of our trucks is at a job via jobs completed. We also like that Little Fleets is a local company.

    Cons

    It can be a bit confusing to begin with. It makes it more complicated when we have to create two jobs (pickup/drop off sites) for one job on the truck.

    Simon H.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best User Experience

    Reviewed on 2016/07/22

    Our sales team were constantly on the road and we needed to keep track of their locations in real...

    Our sales team were constantly on the road and we needed to keep track of their locations in real time, schedule meetings, and assign jobs. A good friend of ours recommended us to littlefleets. After an initial phone call, we signed on board for their 14 days free trial. Their on-boarding expert Sia was very helpful. He guided my team for an entire week to learn the littlefleets system. In 3 months, littlefleets saved us over $6000 in travel expenses.

    Pros

    Affordable
    Best customer service
    Lightweight

    Cons

    Few bugs but they are getting them fixed

    Simon H.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Probably the best team

    Reviewed on 2016/07/22

    My team of sales guys were always on the road, and it became impossible to track their locations...

    My team of sales guys were always on the road, and it became impossible to track their locations and their schedules. Assigning new jobs on the road while making sure that members were aware of these jobs became impossible. This is where littlefleets came in. Their lightweight, dispatching software was hugely affordable, and kept track of my employees and my vehicles. Learning how to use littlefleets was made easy by their onboarding team, who spent countless hours to ensure understanding of the software.

    Pros

    Saved me $6000 from transportation fees by choosing the best routes to get to meeting destinations.
    Superstar onboarding customer service team.

    Cons

    Few bugs but they are getting it fixed.

    Showing 5 reviews of 10 Read all reviews

    littlefleets FAQs

    Below are some frequently asked questions for littlefleets.

    littlefleets offers the following pricing plans:

    • Starting from: US$5,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    littlefleets offers the following features:

    • Automated SMS Text Message to Clients
    • Batch Invoicing
    • Business Analytics
    • Client History
    • Client List Import
    • Client and Job Search
    • Create and Manage Estimates
    • Data storage
    • Dedicated Customer Support
    • Dispatching and Scheduling
    • Driving History Map
    • E-Payment and On-site Payment Collection
    • Financial Reports
    • GPS tracking of technicians
    • Invoices
    • Job photo upload
    • Job scheduling
    • Job tracking
    • Live-Map GPS Tracking
    • Maps
    • On-Screen Signature
    • Payment Tracking
    • Picture and Document Attachment
    • Purchase Order Management
    • Real-time updates
    • Route Optimization
    • Route management & optimization
    • Send and Track Custom Invoices
    • Team SMS
    • Technician self-service
    • Technician travel management
    • Timesheets
    • Timesheets and Travel Reports
    • Work orders

    littlefleets has the following typical customers:

    Small Business, Mid Size Business

    littlefleets supports the following languages:

    English

    littlefleets supports the following devices:

    Android, iPhone

    littlefleets integrates with the following applications:

    QuickBooks Online, Stripe

    littlefleets offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials

    Related categories

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