AnswerRocket

AnswerRocket

Search-powered analytics and visualization tool

4.6/5 (14 reviews)

AnswerRocket Overview

NAMED A 2017 COOL VENDOR IN ANALYTICS BY GARTNER. AnswerRocket is a search-powered data analytics tool for sales representatives, operations teams and market researchers that allows users to ask business questions about enterprise data using natural language search. The solution uses machine learning techniques for scanning and learning from existing data and presents it in a way that business users can easily understand and explore.

AnswerRocket works by translating requests and finding the most relevant data sources. It then automatically selects the most appropriate big data visualization, with options for modification. The solution offers complete drill-down capabilities for dates, products and more, enabling users to drive to deeper insights. Visual customization and control allows the user to change the way data is displayed with a single click.

The guided analytics feature guides users towards possible solutions whenever AnswerRocket is not able to understand a term. Search powered dashboards enable users to have infinite access to insights at-a-glance. AnswerRocket integrates with various cloud services such as Salesforce, Amazon Redshift, Apache Drill, SAP Hana, Spark and more.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

AnswerRocket Reviews

Overall rating
4.6/5
100% positive reviews
9
Excellent
5
Very good
0
Average
0
Poor
0
Terrible
Scott N.

Great data analytics software!

Used Daily for 2+ years
Reviewed on 2019/08/19
Review Source: Capterra

The Arock support team is quick to respond and usually admits when it is a bug that they need to fix on their end. Overall support has been great!

Pros

For a product manager or any director level, this software is critical for gaining intelligence of your customer's behaviors. If your company doesn't have a way to learn about what the customer data is telling you, Answer Rocket is a great tool. Once connected with your ERP, you can ask it to query things like customer spend per time period and sales of certain products for defined customer sets. This an amazing tool for understanding your customers behaviors and even pulling a list of customers for your marketing campaigns.

Cons

There are a few features that would still be nice to have - like a set definition for fiscal calendars and the UI has a few irritating bugs, but it doesn't affect the output data and they are usually pretty quick to resolve.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Andras B.

Overall pleased with the ability of AR. When you make upgrades, the process needs to be smoother.

Used Daily for 1+ year
Reviewed on 2017/05/08
Review Source: Capterra

Ability to easily source key data from SAP, which help identify trends and influence key business decisions.

Pros

Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.

Cons

The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant.

Provide more ability to move folders around.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Thomas H.

Answer Rocket User Review

Used Daily for 6-12 months
Reviewed on 2016/12/07
Review Source: Capterra

So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

Pros

The simplicity of use and the ease of customization

Cons

I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

Response from AnswerRocket

Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
James B.

An answer for that

Used Monthly for 1+ year
Reviewed on 2019/09/10
Review Source: Capterra

Pros

Answer Rocket looks great and offers a ton of flexibility in how you approach gaining insights from your data. I like how easy it was to convey the utility of the product by asking progressively harder questions and getting people engaged on new ways of looking out BI.

Cons

It is a steep learning curve. If you don't know all the already created terms, you can easily trip on what seem like basic queries. It's also easy to get in a rut. I didn't know about a lot of the features available until I went through training for another group.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Stewart C.

Makes data analysis fun!

Used Daily for 1-5 months
Reviewed on 2016/07/19
Review Source: Capterra

Hi-Rez Studios is a maker of free-to-play games for the Xbox One, PS/4 and PC. We collect huge volumes of data on player behaviors, both from a gameplay and purchasing perspective.

Historically, we have used Tableau for reporting and data visualization. Tableau is great, but requires our marketers and game designers to either rely on data analysts to anticipate their needs with pre-built reports, or to develop strong technical skills to build the reports themselves.

With AnswerRocket, we are able to empower our designers and marketers directly with the power to ask questions of the data themselves.

Pros

Allows our users to ask intuitive questions of our data
Intutive for end users to learn
Easy implementation
Great data visualizations -- allows us to change or customize easily
Connects to all our critical data sources, especially Amazon RedShift

Cons

Still early in product lifecycle. Dashboard and sharing features are still maturing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

AnswerRocket Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact AnswerRocket for pricing details.

AnswerRocket Features

  • Activity Dashboard
  • Ad hoc Reporting
  • Business Intelligence
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Visualization
  • Reporting & Statistics
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics

  • API
  • Charting
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting

Additional information for AnswerRocket

Key features of AnswerRocket

  • Artificial Intelligence
  • Big data visualization
  • Business intelligence and analytics
  • CRM and ERP integration
  • Data analytics tool
  • Data visualization
  • Guided analytics
  • Insights
  • Internal or external data sources
  • Machine learning
  • Marketing data
  • Modifying options
  • Question rephrasing
  • Scans and learns from existing data
  • Search powered dashboards
  • Search-powered analytics
  • Test hypotheses
  • Third party integration
  • Type natural business questions

Benefits

  • AnswerRocket 'understands' natural questions, finds the most relevant data sources, and automatically selects the most appropriate big data visualization with options for modification.

  • AnswerRocket's dashboard reporting helps operations teams efficiently answer questions about people, products, costs, and revenues.

  • Using AnswerRocket, organizations can explore marketing data, test hypotheses, and improve responses to customer requests for information.

  • AnswerRocket integrates with any internal or external data sources including ERP, CRM, data warehouse, census, weather, or market data for agile business intelligence.

  • AnswerRocket is web-based and can be accessed by multiple users from anywhere, whether in the office or in the field, via laptop, tablet, or mobile device.

  • AnswerRocket FAQs

    Below are some frequently asked questions for AnswerRocket.

    Q. What type of pricing plans does AnswerRocket offer?

    AnswerRocket offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact AnswerRocket for pricing details.

    Q. What are the main features of AnswerRocket?

    AnswerRocket offers the following features:

    • Artificial Intelligence
    • Big data visualization
    • Business intelligence and analytics
    • CRM and ERP integration
    • Data analytics tool
    • Data visualization
    • Guided analytics
    • Insights
    • Internal or external data sources
    • Machine learning
    • Marketing data
    • Modifying options
    • Question rephrasing
    • Scans and learns from existing data
    • Search powered dashboards
    • Search-powered analytics
    • Test hypotheses
    • Third party integration
    • Type natural business questions

    Q. Who are the typical users of AnswerRocket?

    AnswerRocket has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does AnswerRocket support?

    AnswerRocket supports the following languages:

    English

    Q. What type of pricing plans does AnswerRocket offer?

    AnswerRocket has the following pricing plans:

    Subscription

    Q. Does AnswerRocket support mobile devices?

    AnswerRocket supports the following devices:

    iPhone

    Q. What other apps does AnswerRocket integrate with?

    AnswerRocket integrates with the following applications:

    Google Analytics, Google Drive, Microsoft Excel, SAP Business One, SAP HANA Cloud Platform, Salesforce Sales Cloud, Sitecore

    Q. What level of support does AnswerRocket offer?

    AnswerRocket offers the following support options:

    Online Support, Phone Support