Sana Commerce

4.6 (75)
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About Sana Commerce

Sana Commerce is an ERP-integrated e-commerce platform for companies that run their business using Microsoft Dynamics or SAP ERP systems. Our real-time integration eliminates system siloes and data inaccuracies caused by mainstream e-commerce solutions. This results in increased efficiency, higher online revenue, and an easily navigable web store that turns visitors into repeat customers.


Key benefits of Sana Commerce

  • Streamline your online order processes - A well-designed web store isn’t enough for a great online shopping experience: you also need efficient and streamlined order processes. Our out-of-the-box order management features ensure you please your clients every time.

  • Centralize your data with native ERP integration - With all your ERP data updating in real-time on your web store, you will never miss out on a sale or have to fix an incorrect order again.

  • Provide a first-class customer experience - customer experience is more important than ever to stand out against competitors. Provide exceptional online experiences with an ERP-integrated platform, intuitive navigation, and streamlined order processes.

  • Effortless content management - Experience limitless design capabilities and build personalized content that converts with our state-of-the-art, drag-and-drop Visual Designer.

  • Images

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    Sana Commerce Software - Enable your sales reps to order for customers via the web store to streamline the order process.
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    Sana Commerce Software - With our lookbook content element, you can add an image that contains multiple products and create clickable points on the image. This feature is invaluable to B2B sellers who sell spare parts.
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    Sana Commerce video
    Sana Commerce Software - 1
    Sana Commerce Software - Enable your sales reps to order for customers via the web store to streamline the order process.
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    Sana Commerce Software - With our lookbook content element, you can add an image that contains multiple products and create clickable points on the image. This feature is invaluable to B2B sellers who sell spare parts.

    Not sure about Sana Commerce? Compare with a popular alternative

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    month

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    Reviews

    Overall rating

    4.6 /5
    (75)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.5/5
    Customer Support
    4.4/5

    Already have Sana Commerce?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 75
    Mikolaj
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great product for direct ERP integration

    Reviewed on 2022/06/03

    As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our...

    As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our sales process by enabling purchse of items that are not currently in our inventory but will be arriving shortly.

    Pros

    For someone being responsible for the ERP, the direct integration is no doubt the most valuable aspect of SANA's solution. Automatic sync of all the necessary information such as customer accounts, item atock and prices etc is definitely making everyone's life easier. Personally, I can't imagine amount of work and effort that have to be put in the solutions that do not have direct ERP integration. Updating your stock levels for example, blocks manpower that could be used elsewhere. The sales campaignes can be easily planned and managed beforehand, with correct discount being automatically applied and visible in the shop on the chosen time and date. The same as managing your customer assortment for your B2B and B2C customers.

    Cons

    The biggest pro for the solution is also a con to some extent. When all the data in the e-commerce is directly integrated into ERP you must be sure that all the processes and information on the ERP side are correct and set up in the right way for your customers to use it.

    Jaime
    Overall rating
    • Industry: Music
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Review Eusica

    Reviewed on 2022/01/03

    Great, we have grow with this tool!

    Great, we have grow with this tool!

    Pros

    It is a good software, with good price, and great conexion with SAP

    Cons

    They require to work on SEO, and improve options

    Silvia
    Overall rating
    • Industry: Construction
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Deploymen

    Reviewed on 2020/11/25

    In general good, although the time difference between the countries makes a quick analysis and...

    In general good, although the time difference between the countries makes a quick analysis and attention difficult.

    Pros

    The box product is extensive, which makes it easy to meet most of the requirements for its use

    Cons

    It is difficult to establish business rules, as well as to develop them due to their high cost.

    Reasons for Switching to Sana Commerce

    for having direct connection with SAP ECC and SAP B1
    Tracy
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Sana Commerce and NAV

    Reviewed on 2021/09/16

    Overall we've been very happy with Sana. The cost is average when comparing side by side but...

    Overall we've been very happy with Sana. The cost is average when comparing side by side but considering the ease of integration with our ERP it's far more cost effective than comparable priced platforms.

    Pros

    The in site editor is great! The platform's ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something's wrong on our end with our ERP or connectivity. Sana's customer support and our account manager are as good as it gets and we could not be more please with the support we've been given throughout the relationship.

    Cons

    The framework is complex as is the learning curve.

    Response from Sana Commerce

    Hi Tracy,

    It's great to hear that our built-in integration between your NAV ERP and Sana Commerce's web store is running smoothly. We know how important this integration is to keep your store operating as seamlessly as possible! Please feel free to leave any suggestions or additional feedback with your CSM or via our support site. We love hearing from our customers!

    Kind regards,

    Michiel Schipperus, CEO

    Nathan
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Sana Commerce - Ecommerce for B2B and B2C

    Reviewed on 2022/03/28

    Pros

    In our experience, Sana works best. Sana has really worked well for us. We hardly have any errors that needs to be debugged. Our IT department is not wasting resources doing maintenance of the platform.
    Due to the ERP integration we almost never experience any orders errors. We can focus fully on making the customers happy and optimizing the web store.

    Sana always make suggestions that work best for our customers. They are always able to come up with a solution that helps us out. For example on-site search is really working well for us based on improvements Sana Commerce did, customers that search are converting at 13% compared to customers that do not search converting at 1-2%

    Cons

    When we initially started with Sana, there is an expense to set it all up and IT gets involved, but Sana makes it all easy after that.

    Showing 5 reviews of 75 Read all reviews

    Sana Commerce FAQs

    Below are some frequently asked questions for Sana Commerce.

    Sana Commerce offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Whether you are a first-time e-commerce user or have implemented your current solution for years, Sana Commerce has a plan for you to grow and evolve alongside your business and customer needs.

    Sana Commerce has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Sana Commerce supports the following languages:

    Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Sana Commerce supports the following devices:

    iPad (Mobile)

    Sana Commerce integrates with the following applications:

    ChargeLogic, Copernica, Dynamics 365, Dynamics 365 Business Central, Mailchimp, Microsoft Dynamics AX, Microsoft Dynamics GP, PayFabric, PayPal, SAP Business One, SAP HANA Cloud, Worldpay, authorize.net

    Sana Commerce offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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