MemberLeap

MemberLeap

Discover Membership Solutions

4.8/5 (45 reviews)

MemberLeap Overview

MemberLeap is an all-inclusive and flexible membership management solution for small, medium, and large organizations. This all-in-one association management system is built around a core database with tools for:

Member Management, including a built-in CRM
Communication
Responsive Website Content Management
Event Management, including Call for Proposals, Exhibit Booth Management, and Volunteer Management
E-Commerce
Fundraising
Education
Mobile Application
Web Hosting Services

All of its modules and their respective features are web/cloud-based to assist member-based organizations efficiently managing their day-to-day operations.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Mexico, United Kingdom, United States

Supported Languages

English

MemberLeap Reviews

Overall rating
4.8/5
100% positive reviews
36
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
Karen C.

We are VERY happy with Vieth and the MMS system

Reviewed on 2012/11/29
Review Source: Capterra

We moved from Avectra Netforum/Memberfuse to Vieth. We were very unhappy with the Netforum system and the Avectra support team. Moving from a big name system to Vieth was a bit scary but I have to say the experience so far has been amazing. From the start I could see the major differences. Vieth came up with the design for our site and then built it very qucikly as part of our implementation fee. They took care of everything which was a big difference from Avectra. Once in the system I quickly realized how much easier the MMS system was to use vs. Netforum. I spent months getting Netforum setup to work the way we needed and MMS was about 1 week. Avectra promised a bunch of functionality during the RFP process and then we were surprised to find things not working the way we expected. Vieth was very honest and we got what we expected. A support ticket at Avectra would sit for a few months but at Vieth it is worked on that week. We are very happy with Vieth and highly recommend them.

Pros

-Very easy to use admin console. Once you figure out where everything lives it is easy to get around the system

-We have a great deal of flexibility with the system when it comes to customizations. Vieth is great with making changes for the better. If it is outside of the normal system requirements there will be cost associated however with our last system we could not customize anything

-Member side is straight forward. Easy to use

-It does what they say. Sales team is very open with their product. They don't promise anything outside of the system functionality

-Very few bugs. Our last system had new releases often however they usually introduced new bugs to the environment.

-The support staff is VERY responsive. I was worried at first as the staff is on the smaller size however they are much quicker to resolve issues then our last "big name" system. I will send in a support email and someone is working on it that day!

Cons

-A couple of the system generated pages could do with an update on their look.Overall very happy with what we have.

-Newsletter module is much better then our previous system but could do with updating. I understand this is on their list of things to do.

-Some of the system pages do not allow you to add your own text to the page. For example if I want to add a statement to the file manager page I cannot without Vieth adding it for me. It would be nice to have that ability.

-They do not have a subscription module which our last system had. They do have the ability to do custom member types and they do have a online store.

Rating breakdown

Ease of Use
Customer Support

Amanda F.

This Scientific society loves MemberLeap

Used Daily for 2+ years
Reviewed on 2019/06/03
Review Source: Capterra

We were using several different kinds of software before MemberLeap- one for surveys, one for the website, one for event registration, another for our communications, and another for our membership database. It was driving me crazy and I was wasting a lot of time cutting & pasting, importing & exporting between these platforms. I am saving several hours a week in the office after streamlining everything into one system, and now I can work on projects that pertain to the mission of my organization instead of spending those hours on busy admin tasks. I did a lot of research and demos of lots of other database software and the sales agents are pushy and annoying. MemberLeap does everything I want, they are straightforward and not pushy, and they have such a great product that they don't even advertise.

Pros

It does EVERYTHING I need and is really user-friendly-- membership, event registration, abstract submission, website management, email & newsletter communications, and more... and whenever I think of something I need that it doesn't do, they can almost always program it within a couple of days. They are totally terrific and I am recommending this software who manages a professional association or scientific society.

Cons

Occasionally I want a report of some kind that I can't figure out how to get-- but I can ask them and they will help me get what I need. They are so helpful I really can't complain.

Response from Vieth Consulting

Thank you so much Amanda for the amazing review! We are so glad that MemberLeap offers EVERYTHING you need!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kermit L.

Teaching an old dog new tricks

Used Daily for 1-5 months
Reviewed on 2017/01/30
Review Source: Capterra

I am 79 years old and not very computer smart. I am FORBPO's Treasurer and the primary user of the MemberLeap program. This whole project has been a challenging experience for me. The personnel at Vieth Consulting, who were involved with our project, have been very professional and patience with me which was greatly appreciated and gave me confidence to continue to go forward. The billing program has reduced much time and has resulting in a greater and more timely response from our members. The ability for members to review their personal data and make corrections or up date their information has reduced the time that I had to spent doing that task in the past. The Event part of the program was more of a challenge for me in setting up the event and the registration for our annual event. After some trial and error and assistance from Vieth, I was able to develop and put on line our annual convention program and registration. The one thing that the program did not accomplish, which was a disappointment, was the ability to produce a PDF Registration Form. FORBPO's member are mostly elderly. One third of our membership do not use computers. I had to develop a separate PDF registration form using another application program. I have to manually enter the information from the hard copy registration form into the Event program in order to trap all the event information that I need to track. There have been some minor cliches but the more a work with, and the better I understand the program, the more a like it. I have only been working with your/our program for less than 30 days. However, for the most part, it is fulfilling our business needs. I believe the more I work with and understand the program, the more I will learn the full potential of the program.

Pros

It is a big time saver. It is good to have all our information in one integrated database were we had three different systems in the past.

Cons

Can not produce a PDF Registration Form for our annual Convention , for mailing to members who do not have computers. There is such a wide variety of reports it is hard to keep track of what each report does. It would be nice to eliminate reports that I would never use.

Response from Vieth Consulting

Hi Kermit! We are so happy that you choose MemberLeap. I am checking with our event programmer to see what it would take to create a PDF of your event registration. We'll be in touch! Take care!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kirk T.

Creation of new website for Statewide Judicial Association

Used Daily for 1+ year
Reviewed on 2019/07/27
Review Source: Capterra

The MemberLeap team was professional, knowledgeable and helpful. Only one team member wasn’t as extremely friendly as all the others and lacked some follow up on our questions. We liked that they are a locally based company so we checked out their business operations.

Pros

I could understand the functionality and I only have general technology skills. This package will enable our group of volunteer Judges to vastly increase our communication and get better organized. The calendar, message boards, and mass emails are especially helpful trying to run an organization of volunteers without an executive director.

Cons

There are a few layers to get through to create designs and some areas can be frustrating when you forget how to do something. We are beginning to create some how to videos to assist with this

Response from Vieth Consulting

Thanks for the review Judge Tabbey! We are excited that you have found a software platform to meet your organization's needs. We love partnering with local associations too!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shannon M.

Great association management web hosting!

Used Daily for 2+ years
Reviewed on 2019/02/12
Review Source: Capterra

Association management databases can be tricky; MemberLeap helped us customize the site to work with specific needs with different types of membership. They have also helped us figure out a way to merge and sync 3 different databases into one, each maintaining their own integrity.

Pros

We used MemberLeap several years ago to custom build our association sites, and when the time came to add a new site, it was an easy decision. They have a great and attentive staff; their system is very user-friendly; issues and problems are resolved quickly; and any custom updates made are available to all clients.

Cons

The only issue I've had (which MemberLeap staff helped me work through) was in figuring out the grid editor on our template. Other than that, the software is very easy to use.

Response from Vieth Consulting

Shannon, we have enjoyed working with the Oklahoma Restaurant Association, Oklahoma Hotel and Lodging Association, and Oklahoma Travel Industry Association over the years, and we are excited to present your new ORA Expo event website too.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

MemberLeap Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

MemberLeap Features

  • API
  • Activity Tracking
  • CRM Integration
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Social Media Integration

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Email Integration
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration

Additional information for MemberLeap

Key features of MemberLeap

  • API
  • Basic and advanced mobile app
  • Basic and advanced website hosting
  • Broadcast text message
  • Call for proposals / abstract management
  • Chapter Management
  • Chat/Social networking
  • Classified ads
  • Community posts
  • Customer relationship management (CRM) system
  • Document storage / File archive
  • Drip marketing
  • Elections
  • Email list service manager
  • Engagement Report
  • Event calendar
  • Event checkin feature on Mobile App
  • Event registration
  • File archive
  • Forms builder
  • GDPR Management Tools
  • Job board
  • Legislative action center
  • Library
  • Member data conversion
  • Member database
  • Member management
  • Member press releases
  • Membership billing
  • Membership interest form (Contact Us form)
  • Message Boards, Discussion Boards, and Forums
  • Mobile-friendly broadcast email message
  • Mobile-friendly newsletter editor
  • News manager and blog
  • Online Store / Catalog
  • Online donations
  • Online dues payment
  • Online learning module
  • Online membership portal area
  • Photo album editor
  • Projects / committee management
  • Property Asset Management
  • Public and private member directory/search (Find a member)
  • Quick reports and custom reporting
  • QuickBooks Interface
  • RSS Feeds
  • Resource reservations
  • SSL Security
  • Slideshow manager
  • Social networking tool (multipost)
  • Surveys
  • Tradeshow Exhibit Booth Management
  • Video manager
  • Volunteer management
  • Website content management
  • Website integration
  • Wish list
  • eCommerce management

Benefits

  • MemberLeap users can generate quick reports, create custom reports, as well as print member and address lists, mailing labels, and more.

  • MemberLeap offers a social networking tool that allows associations to post events and news items to their Facebook and Twitter accounts simultaneously.

  • The online event registration feature allows members and non-members to sign-up and pay fees for conventions, conferences, and any other events, directly through the association's website.

  • MemberLeap provides a module that lets members reserve resources or spaces for a block of time, such as an LCD projector, meeting rooms, or anything else.

  • MemberLeap users can order a custom, branded mobile app for their organization that will be available for Android (phones and tablets) and Apple (iPhone, iPad, etc.) mobile devices.

  • MemberLeap FAQs

    Below are some frequently asked questions for MemberLeap.

    Q. What type of pricing plans does MemberLeap offer?

    MemberLeap offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

    After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

    Q. What are the main features of MemberLeap?

    MemberLeap offers the following features:

    • API
    • Basic and advanced mobile app
    • Basic and advanced website hosting
    • Broadcast text message
    • Call for proposals / abstract management
    • Chapter Management
    • Chat/Social networking
    • Classified ads
    • Community posts
    • Customer relationship management (CRM) system
    • Document storage / File archive
    • Drip marketing
    • Elections
    • Email list service manager
    • Engagement Report
    • Event calendar
    • Event checkin feature on Mobile App
    • Event registration
    • File archive
    • Forms builder
    • GDPR Management Tools
    • Job board
    • Legislative action center
    • Library
    • Member data conversion
    • Member database
    • Member management
    • Member press releases
    • Membership billing
    • Membership interest form (Contact Us form)
    • Message Boards, Discussion Boards, and Forums
    • Mobile-friendly broadcast email message
    • Mobile-friendly newsletter editor
    • News manager and blog
    • Online Store / Catalog
    • Online donations
    • Online dues payment
    • Online learning module
    • Online membership portal area
    • Photo album editor
    • Projects / committee management
    • Property Asset Management
    • Public and private member directory/search (Find a member)
    • Quick reports and custom reporting
    • QuickBooks Interface
    • RSS Feeds
    • Resource reservations
    • SSL Security
    • Slideshow manager
    • Social networking tool (multipost)
    • Surveys
    • Tradeshow Exhibit Booth Management
    • Video manager
    • Volunteer management
    • Website content management
    • Website integration
    • Wish list
    • eCommerce management

    Q. Who are the typical users of MemberLeap?

    MemberLeap has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does MemberLeap support?

    MemberLeap supports the following languages:

    English

    Q. What type of pricing plans does MemberLeap offer?

    MemberLeap has the following pricing plans:

    Subscription

    Q. Does MemberLeap support mobile devices?

    MemberLeap supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does MemberLeap integrate with?

    MemberLeap integrates with the following applications:

    Authorize.net, Facebook, Google Analytics, LinkedIn, PayPal, QuickBooks, QuickBooks Online, Twitter

    Q. What level of support does MemberLeap offer?

    MemberLeap offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials