MemberLeap
About MemberLeap
MemberLeap is an all-inclusive and flexible membership management solution for small, medium, and large organizations. This all-in-one association management system is built around a core database with tools for:
Member Management, including a built-in CRM
Communication
Responsive Website Content Management
Event Management, including Call for Proposals, Exhibit Booth Management, and Volunteer Management
E-Commerce
Fundraising
Education
Mobile Application
Web Hosting Services
All of its modules and their respective features are web/cloud-based to assist member-based organizations efficiently managing their day-to-day operations.
Key benefits of MemberLeap
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Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Attractive front end and excellent support. Spending 25% fewer man-hours in system.
Reviewed on 2018/04/03
Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. ...
Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.
Pros
All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.
Cons
Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.
Response from Vieth Consulting
Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MemberLeap Helps Volunteers Run Non-Profit Association
Reviewed on 2022/03/18
We have a good working relationship with MemberLeap. They offer a good overall product for Member...
We have a good working relationship with MemberLeap. They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of. When we have needs that are beyond the current capabilities of their system they work with us to do custom programming to meet our needs at a reasonable price and on a good implementation schedule. We appreciate their service, agility, and flexibility.
Pros
We are a 100% volunteer non-profit trade association with over 2,000 Members and have been happily using MemberLeap since 2017. The MemberLeap team made switching providers easy. We like that MemberLeap is strong in Member Management, Member Communication, and Event Management. A very small group of non-technical volunteers is able to manage a very professional looking website and handle all aspects of Member and Event management thanks to MemberLeap's easy to use interface. MemberLeap's customer service is very good and there is a detectable desire to serve their clients.
Cons
The only con we have experienced is the inability to issue refunds via the system through our payment gateway. Luckily we have so few refunds it a minor inconvenience. Anything else that we have found difficult has successfully been mitigated by training and assistance from the MemberLeap team.
Response from Vieth Consulting
Thanks for the review Paul! The process of issuing refunds varies based on the payment gateway our clients use.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Still working for us 5 years later …
Reviewed on 2022/11/23
Pros
Memberleap is easy to learn and provides us with the functions we need to handle a nearly 1,000 member association. Support staff are responsive. Prior to Memberleap, our website was hacked. We were using multiple systems and products. Being able to integrate nearly everything into one system was a relief, more effective, and allowed us to be more responsive to our members.
Cons
There are a few things … support documents are not always clear; some show videos feature previous software versions; few communications about new options or updates.
Response from Vieth Consulting
Hi Diane! We have been honored to have you as a client for the past 5 years! All features integrated into one system is truly an efficient way to manage such a large organization. We will be releasing our updated training videos soon. Because our primary focus is on our clients and enhancements are made regularly, it doesn't leaves a lot of time to make the necessary updates, but the functionality is always relevant. We are brainstorming the best way to let our clients know about all of the new enhancements to our system in a timely manner. Please look for more to come on that. We look forward to serving you for the next 5 years and beyond. Take care.
- Industry: Sports
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool to Modernize your Organization
Reviewed on 2024/11/03
Very positive experience and interaction with the technicians. Responsive to my concerns and quick...
Very positive experience and interaction with the technicians. Responsive to my concerns and quick to make corrections in a timely manner. We are very happy with the overall functions of the modules.
Pros
Offers a wide variety of modules, ease of navigation.
Cons
While they offer numerous videos for training and very responsive to questions it might be a good idea to update some of the training videos.
Response from Vieth Consulting
Hi Loretta! I'm glad we were able to help your organization! We are currently updating our training videos to showcase our newest features and user-interface. Take care.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MemberLeap software implementation
Reviewed on 2020/08/11
We converted a GoDaddy website with Wufoo for forms, Excel for membership tracking, and Constant...
We converted a GoDaddy website with Wufoo for forms, Excel for membership tracking, and Constant Contact for event tracking. MemberLeap combined all of that into a sleek, easy to manage system that is extremely user-friendly. The implementation process was extremely smooth, and responses to our questions were virtually immediate. The member management system is highly customizable, and therefore fairly labor-intensive to implement, but the implementation consultant was extraordinarily responsive and helpful with ideas on what options would suit our organization best, even when it took several iterations to settle on a particular direction. It seemed we were implementing additional functionality every week, and I don't know how our organization would have been able to manage our most important function, which is to review non-profit grant applicants and award grants, during this pandemic without this system and their integrated Zoom platform. We built the website and implemented the member management system with online join/renew functionality, profile edit capability, committee signup, committee email/message boards/document archives, online forms, surveys, elections, invoicing, and online learning courses, in a rapid 4 months. Even after implementation, we are very impressed with the rapid customer response when we have questions or issues.
Pros
All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity. The modules are also available to be turned on as needed if a phased-in approach is required. In addition, there is the ability to set up committees (aka projects) with an autonomous ability to manage internal emails, calendars, message boards and document archives exclusively and confidentially within each committee.
Cons
The administrative functions are fairly basic. Although most of the major admin functions can be assigned to a specific user which is a positive, they can't be defined by role which requires a bit of maintenance as people move around in roles. Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.
Response from Vieth Consulting
Hi Kristine! We are so excited to have brought you onboard as a client! We are glad you have discovered all of the amazing modules that MemberLeap has to offer! We look forward to seeing your organization grow!
MemberLeap FAQs
Below are some frequently asked questions for MemberLeap.Q. What type of pricing plans does MemberLeap offer?
MemberLeap offers the following pricing plans:
- Starting from: US$80.00/month
- Pricing model: Subscription
- Free Trial: Available
The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract. After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.
Q. Who are the typical users of MemberLeap?
MemberLeap has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MemberLeap support?
MemberLeap supports the following languages:
English
Q. Does MemberLeap support mobile devices?
MemberLeap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MemberLeap integrate with?
MemberLeap integrates with the following applications:
APS, AffiniPay, CardPointe, ChatGPT, Clover, Facebook Apps and Tabs, Google Analytics 360, Heartland Payments+, LinkedIn for Business, Meta for Business, PayJunction, PayPal, Payflow, QuickBooks Desktop, QuickBooks Online, Square Payments, Stripe, Stripe Billing, Twitter/X, Zoom Events and Webinars, authorize.net, iATS
Q. What level of support does MemberLeap offer?
MemberLeap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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