
About Fresha
Fresha, formerly Shedul, is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Fresha is accessible from any device, anywhere, anytime through the internet. With Shedul's online booking tool businesses can allow clients to effortlessly book appointments directly though the business website or Facebook page, and Fresha can automatically send personalized appointment messages.
With tools such as calendar management, automated SMS reminders, online booking through the business website, Facebook, or widgets, customer management, an activity dashboard, POS, sales reporting, and more, Fresha aims to simplify the booking and scheduling of appointments. Employees and management can stay on top of day-to-day tasks using the activity dashboard which provides an at-a-glance view of the days upcoming appointments, new actions, and notifications. Fresha also aims to reduce no-shows by sending automated reminders or appointment updates via SMS to clients, and messages can be customized for each client.
Key benefits of Fresha
Devices
Business size
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Features
Total features of Fresha: 67
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Barcode Recognition
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Profiles
- Confirmation/Reminders
- Contact Database
- Customer Database
- Customer Experience Management
- Customer History
- Customer Mobile App
- Customizable Branding
- Discount Management
- Email Invitations & Reminders
- Email Marketing
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Self Service
- Facility Scheduling
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- HIPAA Compliant
- Instructor Management
- Interaction Tracking
- Inventory Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Price / Margin Management
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting/Analytics
- Retail Inventory Management
- Room Booking
- SMS Messaging
- SSL Security
- Sales Management
- Sales Reports
- Social Media Integration
- Task Scheduling
- Transaction History
- Treatment Packages
- Website Integration
- Widgets
Alternatives
Vagaro

Timely

Booker

FlexBooker

Reviews
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Write a Review!- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great experience so far...
Reviewed on 2021/03/15
Pros
We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.
Cons
New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.
- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BADASS company and customer service!!
Reviewed on 2021/03/12
Pros
We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!
Cons
Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Wolve in sheeps clothing
Reviewed on 2020/11/15
As described above.
As described above.
Pros
Ease of use....some functions in analytics
Cons
Their new Fresha pricing system is hidden in there description words of the product. Be very careful of what you get yourself in for.
Their payment system back to you, the user, with Fresha plus is not described till you start using it. They have 4 processing times done over 24 hrs meaning payments took up to 7 days to be paid out. They describe how much you should be getting daily but I found i would only receive 20% of what I should have been getting. You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
Our business was in the number one position in Australia of all users for 5 stars for Fresha.
I definitely don't recommend them. We have left for a much better online system.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LIGHTYEARS AHEAD OF THE COMPETITION
Reviewed on 2020/12/10
I made the switch from Mind Body, and within days, my whole team absolutely fell in love with it....
I made the switch from Mind Body, and within days, my whole team absolutely fell in love with it. Afterwards, my clients have now done the same
Pros
The interface for both clients and operators, it's smooth and never glitchy, it's EASY as can be, the price is unbeatable, and the customer service is excellent.... Like a Tesla, this is software that gets BETTER overtime. Can't wait to see where it goes!
Cons
Still waiting to find one. I suppose the marketing items could be expanded, but they keep us posted about that which is very nice.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fresha is INCREDIBLE
Reviewed on 2021/03/12
Fresha makes running my business so much easier. All the features I use are just so easy and sleek....
Fresha makes running my business so much easier. All the features I use are just so easy and sleek. The booking calendar, reminders, payments, stock taking. The customer service is second to none.. any issue or query is answered so quickly and always resolved.
Pros
The booking system is so easy to use, I love every feature. Booking, confirmation, payment, reschedule.. the holding card details
Cons
That I can’t sync it to my google calendar
Fresha FAQs
Below are some frequently asked questions for Fresha.Q. What type of pricing plans does Fresha offer?
Fresha offers the following pricing plans:
- Starting from: US$0,01/one-time
- Pricing model: One Time License, Free
- Free Trial: Available
Fresha offers free signup
Q. What are the main features of Fresha?
We do not have any information about Fresha features
Q. Who are the typical users of Fresha?
Fresha has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Fresha support?
We do not have any information about what languages Fresha supports
Q. Does Fresha support mobile devices?
Fresha supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Fresha integrate with?
Fresha integrates with the following applications:
Q. What level of support does Fresha offer?
Fresha offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Fresha.