About Fresha
Fresha, formerly Shedul, is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Fresha is accessible from any device, anywhere, anytime through the internet. With Shedul's online booking tool businesses can allow clients to effortlessly book appointments directly though the business website or Facebook page, and Fresha can automatically send personalized appointment messages.
With tools such as calendar management, automated SMS reminders, online booking through the business website, Facebook, or widgets, customer management, an activity dashboard, POS, sales reporting, and more, Fresha aims to simplify the booking and scheduling of appointments. Employees and management can stay on top of day-to-day tasks using the activity dashboard which provides an at-a-glance view of the days upcoming appointments, new actions, and notifications. Fresha also aims to reduce no-shows by sending automated reminders or appointment updates via SMS to clients, and messages can be customized for each client.
Pricing starting from:
US$0,01/one-time
- Free Version
- Free Trial
- Subscription
Key benefits of Fresha
Devices
Business size
Markets
United Arab Emirates, Antigua & Barbuda, Anguilla, Argentina, Austria, Australia, Aruba, Barbados, Belgium, Bermuda, Brazil, Bahamas, Belize, Canada, Switzerland, Chile, Colombia, Costa Rica, Cuba, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Spain, Finland, Fiji, Falkland Islands, France, United Kingdom, French Guiana, Greece, Hong Kong SAR China, Croatia, Haiti, Hungary, Ireland, Israel, Iceland, Italy, Jamaica, Cayman Islands, Lebanon, St. Lucia, Liechtenstein, Luxembourg, Latvia, Monaco, Montenegro, St. Martin, Macao SAR China, Maldives, New Caledonia, Norfolk Island, Netherlands, Norway, Nauru, New Zealand, Oman, French Polynesia, Poland, Puerto Rico, Portugal, Palau, Qatar, Solomon Islands, Sweden, Singapore, San Marino, Turks & Caicos Islands, Tonga, Turkey, Tuvalu, Taiwan, United States, British Virgin Islands, US Virgin Islands, Vanuatu, Wallis & Futuna, Samoa, South Africa and 77 others
Supported Languages
Pricing starting from:
US$0,01/one-time
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Fresha: 71
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Profiles
- Commission Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customer Mobile App
- Customizable Branding
- Customizable Forms
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Marketing
- Email Reminders
- Employee Management
- Employee Scheduling
- Faculty/Staff Management
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Marketing Automation
- Mobile Access
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Price / Margin Management
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Room Booking
- SMS Marketing
- SMS Messaging
- Sales Reports
- Scheduling
- Social Media Integration
- Task Scheduling
- Transaction History
- Treatment Packages
- Website Integration
Alternatives
Vagaro
DaySmart Salon
Phorest
Booksy
Reviews
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- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best
Reviewed on 2019/12/06
Pros
I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.
Cons
Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!
- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BADASS company and customer service!!
Reviewed on 2021/03/12
Pros
We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!
Cons
Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!
Reasons for Choosing Fresha
Ugh, their rates went up crazy for 1/3 of the options that Fresha has. An their customer service was days if not weeks wait (Like I would have to read my question because I forgot what I even sent. SMH) FRESHA ALL THE WAY!!! Are you still reading this or have you clicked "SIGN UP"!?Switched From
BookerReasons for Switching to Fresha
Fresha actually answered all my questions (at the time) BEFORE I even got the software! Fresha puts their customers needs and questions first, you feel like apart of their team as your voice and votes actually matter! I LOVE ME SOME FRESHA, AND THE CUSTOMER SERVICE!- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software
Reviewed on 2021/11/23
Pros
For someone who is looking for a comprehensive, user-friendly, and inexpensive software solution for their business, Fresha is the easy answer.
I love how they constantly introduce updates that come directly from their customers’ feedback. I love how they treat you like a real partner every single time you ask for help.
I have used quite a few business softwares over the years; and I don’t think any of them comes even close to Fresha in terms of ease of access, value for money, or even detailed reports.
Cons
Some features take some time to get introduced. But hey, they’re coming.
Alternatives Considered
BookerSwitched From
Book4TimeReasons for Switching to Fresha
Value for money
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not Recommended if you want to receive your funds
Reviewed on 2020/01/13
Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use....
Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.
Pros
Very easy and intuitive to implement and use on a daily basis.
Cons
Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.
Response from Shedul.com
Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.
Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)
We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.
Thank you for all of your support and feedback
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple amazing !
Reviewed on 2021/11/07
Having Fresha eliminates a lot of effort on my part as the owner/ operator!
Having Fresha eliminates a lot of effort on my part as the owner/ operator!
Pros
Ease of use and how much work it does for you
Cons
It doesn’t have a deposit feature when clients book an appointment
Fresha FAQs
Below are some frequently asked questions for Fresha.Q. What type of pricing plans does Fresha offer?
Fresha offers the following pricing plans:
- Starting from: US$0,01/one-time View Pricing Plans
- Pricing model: Free Version
- Free Trial: Available
Fresha offers free signup
Q. Who are the typical users of Fresha?
Fresha has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Fresha support?
We do not have any information about what languages Fresha supports
Q. Does Fresha support mobile devices?
Fresha supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Fresha integrate with?
Fresha integrates with the following applications:
Facebook for Business
Q. What level of support does Fresha offer?
Fresha offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Fresha.
