About Fresha

Fresha, formerly Shedul, is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Fresha is accessible from any device, anywhere, anytime through the internet. With Shedul's online booking tool businesses can allow clients to effortlessly book appointments directly though the business website or Facebook page, and Fresha can automatically send personalized appointment messages.

With tools such as calendar management, automated SMS reminders, online booking through the business website, Facebook, or widgets, customer management, an activity dashboard, POS, sales reporting, and more, Fresha aims to simplify the booking and scheduling of appointments. Employees and management can stay on top of day-to-day tasks using the activity dashboard which provides an at-a-glance view of the days upcoming appointments, new actions, and notifications. Fresha also aims to reduce no-shows by sending automated reminders or appointment updates via SMS to clients, and messages can be customized for each client.

Pricing starting from:

US$0,01/one-time

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Fresha

  • Straightforward and adaptable, Fresha offers free web-based service management features for hair/beauty salons, spas, massage therapists, health clinics, gyms and trainers.

  • Schedule appointment bookings using the dashboard calendar or enable clients to select sessions through a pre-existing website or Facebook page.

  • Issue automated notifications and alerts featuring custom messages to remind clients of approaching appointments or update on schedule switches.

  • Maintain better client relationships by recording client appointment histories and service preferences for reference on future bookings.

  • Point-of-Sale features add the ability to accept and process sales transactions, issue invoices or receipts, calculate taxes and manage product inventories.

  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Antigua & Barbuda, Anguilla, Argentina, Austria, Australia, Aruba, Barbados, Belgium, Bermuda, Brazil, Bahamas, Belize, Canada, Switzerland, Chile, Colombia, Costa Rica, Cuba, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Spain, Finland, Fiji, Falkland Islands, France, United Kingdom, French Guiana, Greece, Hong Kong SAR China, Croatia, Haiti, Hungary, Ireland, Israel, Iceland, Italy, Jamaica, Cayman Islands, Lebanon, St. Lucia, Liechtenstein, Luxembourg, Latvia, Monaco, Montenegro, St. Martin, Macao SAR China, Maldives, New Caledonia, Norfolk Island, Netherlands, Norway, Nauru, New Zealand, Oman, French Polynesia, Poland, Puerto Rico, Portugal, Palau, Qatar, Solomon Islands, Sweden, Singapore, San Marino, Turks & Caicos Islands, Tonga, Turkey, Tuvalu, Taiwan, United States, British Virgin Islands, US Virgin Islands, Vanuatu, Wallis & Futuna, Samoa, South Africa

    Supported Languages

    Not provided by vendor

    Pricing starting from:

    US$0,01/one-time

    • Free Version
    • Free Trial
    • Subscription

    Images

    Fresha Software - Fresha client booking through mobile app
    Fresha Software - Fresha scheduling
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    Features

    Total features of Fresha: 71

    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Availability Management
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • Calendar Management
    • Calendar Sync
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Profiles
    • Commission Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customizable Branding
    • Customizable Forms
    • Data Import/Export
    • Discount Management
    • Electronic Payments
    • Email Marketing
    • Email Reminders
    • Employee Management
    • Employee Scheduling
    • Faculty/Staff Management
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation
    • Mobile Access
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Online Payments
    • Payment Processing
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Management
    • Price / Margin Management
    • Real Time Notifications
    • Real Time Reporting
    • Recurring Appointments
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • Sales Reports
    • Scheduling
    • Social Media Integration
    • Task Scheduling
    • Transaction History
    • Treatment Packages
    • Website Integration

    Alternatives

    Vagaro

    4,7
    #1 Alternative to Fresha
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    DaySmart Salon

    4,4
    #2 Alternative to Fresha
    Robust cloud solutions powers beauty businesses with online booking, text notifications, commissions, reports,...

    Phorest

    4,8
    #3 Alternative to Fresha
    In addition to helping salons to effortlessly manage stock, staff and sales, Phorest Salon Software gives users the...

    Booksy

    4,7
    #4 Alternative to Fresha
    Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients...

    Reviews

    Overall rating

    4,9 /5
    (1 244)
    Value for Money
    4,9/5
    Features
    4,8/5
    Ease of Use
    4,9/5
    Customer Support
    4,9/5

    Already have Fresha?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1 244
    Vincent P.
    Overall rating
    • Industry: Cosmetics
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best

    Reviewed on 2019/12/06

    Pros

    I am a professional in hairdresser and I highly recommend this booking system.
    easy to custom or to use. It does what you looking for.
    Vincent hair passion.

    Cons

    Should be able to have more pictures, it is limited to 4 on the venue.
    And please if you could add some pictures for each services would be fantastic!

    Jessica R.
    Overall rating
    • Industry: Cosmetics
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    BADASS company and customer service!!

    Reviewed on 2021/03/12

    Pros

    We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!

    Cons

    Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!

    Alternatives Considered

    DaySmart Salon, Square Point of Sale, Simple Salon and Rosy

    Reasons for Choosing Fresha

    Ugh, their rates went up crazy for 1/3 of the options that Fresha has. An their customer service was days if not weeks wait (Like I would have to read my question because I forgot what I even sent. SMH) FRESHA ALL THE WAY!!! Are you still reading this or have you clicked "SIGN UP"!?

    Switched From

    Booker

    Reasons for Switching to Fresha

    Fresha actually answered all my questions (at the time) BEFORE I even got the software! Fresha puts their customers needs and questions first, you feel like apart of their team as your voice and votes actually matter! I LOVE ME SOME FRESHA, AND THE CUSTOMER SERVICE!
    Mohamed H.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Software

    Reviewed on 2021/11/23

    Pros

    For someone who is looking for a comprehensive, user-friendly, and inexpensive software solution for their business, Fresha is the easy answer.

    I love how they constantly introduce updates that come directly from their customers’ feedback. I love how they treat you like a real partner every single time you ask for help.

    I have used quite a few business softwares over the years; and I don’t think any of them comes even close to Fresha in terms of ease of access, value for money, or even detailed reports.

    Cons

    Some features take some time to get introduced. But hey, they’re coming.

    Alternatives Considered

    Booker

    Switched From

    Book4Time

    Reasons for Switching to Fresha

    Value for money
    Mary P.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not Recommended if you want to receive your funds

    Reviewed on 2020/01/13

    Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use....

    Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

    Pros

    Very easy and intuitive to implement and use on a daily basis.

    Cons

    Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

    Response from Shedul.com

    Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.

    Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)

    We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.

    Thank you for all of your support and feedback

    Tiffany S.
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Simple amazing !

    Reviewed on 2021/11/07

    Having Fresha eliminates a lot of effort on my part as the owner/ operator!

    Having Fresha eliminates a lot of effort on my part as the owner/ operator!

    Pros

    Ease of use and how much work it does for you

    Cons

    It doesn’t have a deposit feature when clients book an appointment

    Showing 5 reviews of 1 244 Read all reviews

    Fresha FAQs

    Below are some frequently asked questions for Fresha.

    Fresha offers the following pricing plans:

    Fresha offers free signup

    Fresha has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    We do not have any information about what languages Fresha supports

    Fresha supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Fresha integrates with the following applications:

    Facebook for Business

    Fresha offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Fresha.