Fresha

Online booking platform for beauty and wellness businesses.

About Fresha

Fresha is the world’s only subscription-free online booking software for beauty and wellness businesses, with over 700 million appointments booked on the platform to date. Sign up for free and manage all of your appointments, locations, and team members with ease from our online calendar. Grow your business and win new clients by taking online bookings on your Facebook and Instagram pages, your Google Reserve page, and your website. Stay in touch with clients with marketing tools built to get you booked, including emails, text messages and updates within the mobile app. No contract or monthly fees – just optional paid features, including payment processing at the most competitive rate in the industry.


Key benefits of Fresha

Unlimited usage with no subscription fees. Fresha is the all-in-one platform for beauty and wellness businesses. Super easy to use across mobiles, tablets and desktops

Everything you need to manage your business in one easy-to-use solution.

Unlimited appointment bookings. Get bookings 24/7 with real-time slot availability and fill your calendar overnight. Plus, a sleek calendar that is easy to use across all devices.

Unlimited team members. Invite your entire team to join your account and stay up to date with their schedules.
Unlimited locations. Manage multiple venues from a single account with no limitations.

Unlimited clients and notifications. Track clients’ history, keep treatment notes, send consultation forms, and send automatic appointment reminders.

Unlimited product inventory. Record and track stock inventory, manage your online shop with support for supplier ordering and retail. Plus, generate orders in one click.

Unlimited reporting and analytics. Monitor how your business is doing with live dashboards and financial reporting.


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Fresha Software - Fresha appointment scheduling and online bookings

Not sure about Fresha? Compare with a popular alternative

Fresha

4,9 (1 392)
VS.
Highly reviewed

Starting Price

US$0,00
US$16,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

85
118

Integrations

1
49

Ease of Use

4,9 (1 392)
4,6 (5 576)

Value for Money

4,8 (1 392)
4,7 (5 576)

Customer Service

4,8 (1 392)
4,7 (5 576)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,9 /5
(1 392)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,9/5
Customer Support
4,8/5

Already have Fresha?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1 392
EDUARDO
EDUARDO
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, reliable and very robust.

Reviewed on 2020/01/06

This platform has allowed us to expand considerably thanks to the marketing campaigns that we can...

This platform has allowed us to expand considerably thanks to the marketing campaigns that we can do through our website and facebook pages integrated into this application,
in addition to allowing us to make reservations online, another highlight is the inventory control that we have been able to make with this tool, in addition to payments, is a very comprehensive program that offers great functionality, facilitating and optimizing the management of the business, so the team will improve their productivity and efficiency, thanks to the commands made in Shedul. Thanks to this tool our business has grown rapidly and has managed to consolidate in the market and earn the trust and satisfaction of our customers.

Pros

Shedul is a web platform that has a mobile application (iOs and Android), has a very friendly interface, does not require learning curve, its design is very effective and elegant, allows to centralize all aspects related to the administration of a beauty salon, integrates features such as web site customization, booking appointments and recurring appointments, management of employees, inventories....
This efficient tool is accessible from any device, anywhere and at any time via the Internet. In addition, it has a very complete free version and more functional business plans.

Cons

There is nothing I dislike about this program is very robust, complete and effective, has a high rate of customization, is well structured and offers excellent results.

Rachel
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Going Live with On Line Booking

Reviewed on 2020/12/01

Pros

The Customer Service. Hands down the most outstanding customer service . Fresha is there to answer questions, provide training, assistance and follow through with genuine care and dedication to make your scheduling, on line booking and marketing successful. We are very pleased with the outstanding
investment Fresha has brought our Company.
The software is very user friendly. Our guests have loved the on line booking upgrade which has increased our sales and made it more convenient our guests to have options and information about the service and treatments that we provide.

Cons

We wish we would have launched Fresha Plus sooner.

Valerie
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Use with caution

Reviewed on 2023/07/24

I tried updating my bank account information and it took MONTHS! The process is so incredibly...

I tried updating my bank account information and it took MONTHS! The process is so incredibly difficult that it makes me want to just find a better software. You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal offline and wait for it to be reprogrammed which takes several days, then you have to re-board your terminal which can be tricky. Then for some reason after doing all of these steps, it was still depositing funds into my old account. Now they want me to re-do everything and then update ALL the booking links on my website. This is a nightmare. I was able to create a square account and have my bank verified instantly, so I will just use that from now on and even though the card fees are slightly higher, I'm still saving without all the hidden fees and 20% commission that these thieves try to take.

Pros

Very simple for people that just need a basic software

Cons

Hidden fees like charging 20% for "new clients" even if they are existing clients that book with a new account. Sometimes existing clients will forget their password and just create a new account to book an appointment out of ease. Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false. They will charge you 20% and the software doesn't allow you merge the clients together. You have to delete the new account your client created and then re-book with their existing account and then try to help them get a new password. It's absurd.

Jorge
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Appointments, scheduling and notes | An all-in-one no-brainer app

Reviewed on 2023/11/22

Pros

First of all: FREE! Second: Complete! Third: take notes, upload pictures which is great for before/after pictures or medical exams, prescriptions, etc. Fourth: Patient notifications by e-mail and SMS... is that enough?

Cons

I'd love to be able to edit the SMS reminder. I love the fact it has Portuguese as a language, since I'm based in Portugal. HOWEVER, the fact that it uses Portuguese from Brazil (as if that's even legit) is annoying. Words like "gerenciamento" and "oi" on a reminder for a health appointment in Portugal shouldn't exist if you want to look professional :(

Emily
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic!!

Reviewed on 2020/03/31

Loved it!

Loved it!

Pros

I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.

Cons

I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.

Showing 5 reviews of 1 392 Read all reviews

Fresha FAQs

Below are some frequently asked questions for Fresha.

Fresha offers the following pricing plans:

  • Starting from: US$0,00
  • Pricing model: Free Version
  • Free Trial: Available

Fresha offers free signup

Fresha has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Fresha supports the following languages:

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian

Fresha supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fresha integrates with the following applications:

Meta for Business

Fresha offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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