Myphoner

Simple to use cold outreach enabling more calls & less admin

About Myphoner

Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier to follow up and drive leads. Whether you do cold calling, warm calling, meeting booking, inside sales, it's all about following up. Myphoner offers a full suite of tools to enable your sales team to get the job done.

In 2013 we started with a unique queue that ensured agents would never miss a scheduled call and assist them to focus on calling. Today we offer a host of features from time tracking to a built-in dialer and Cloud VoIP solution to Live Monitoring & robust reporting.
With features such as email templates, scripts & campaign configuration, managers spend less time on admin, enabling them to focus on their team and coaching agents. Talking about coaching, our Live Monitoring with Listen & Whisper features further help managers train agents to get the most out of each call.

With four different types of reports, agents, managers & clients can see precisely how campaigns perform in real-time. Our agent report is fantastic to ensure each agent is performing optimally and reaches their KPI's. In contrast, our list and detail report provides excellent insight into how effective campaigns are at any time. We even offer a Voice Report, which offers complete transparency on call costs to ensure companies can manage their ROI effectively.

We offer tools to manage client campaigns independently for agency clients, ensuring that all data is separate. This means easier management and provides the ability for clients to have complete transparency over their campaigns. We even offer custom branding and white labelling, enabling you to give more value to clients.

We understand the importance of having the ability to integrate with other applications in your tech stack and automating processes. With that in mind, we have a robust open API & have partnered with Zapier, which integrates with over 3000 applications worldwide.

Our plans & features are built to grow as your company and sales team grows, ensuring that you have the right features without any bloatware, no matter how small or large your team is.

Pricing starting from:

US$16,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Myphoner

  • Simple to use cold outreach CRM, move through leads with ease and stay in the flow.

  • Choose between using your own softphone with ClicktoCall or our built-in dialer and VoIP solution and more.

  • Follow up a call with emails quickly using templates directly in Myphoner.

  • Automate your sales workflow with Zapier and our API.

  • Create hyper-focused campaigns on the fly with segments.

  • Automated & manual time tracking ensuring accurate reporting.

  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania, Curaçao, Austria, Australia, Aruba, Åland Islands, Bosnia & Herzegovina, Barbados, Belgium, Bulgaria, Bermuda, Bahamas, Belarus, Belize, Canada, Switzerland, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Grenada, Guernsey, Ghana, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Ireland, Israel, Isle of Man, Iceland, Italy, Jersey, Jamaica, St. Kitts & Nevis, Kuwait, Cayman Islands, St. Lucia, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, North Macedonia, Martinique, Montserrat, Malta, Mexico, Nicaragua, Netherlands, Norway, New Zealand, Panama, Philippines, Poland, St. Pierre & Miquelon, Puerto Rico, Portugal, Qatar, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, El Salvador, Turks & Caicos Islands, Turkey, Trinidad & Tobago, Ukraine, United States, Vatican City, St. Vincent & Grenadines, British Virgin Islands, US Virgin Islands, South Africa

    Supported Languages

    English

    Pricing starting from:

    US$16,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Myphoner Software - Viewing a lead in myphoner
    Myphoner Software - Email templates let's you follow-up by email with just a few clicks
    Myphoner Software - Personalized campaign dashboard in myphoner
    Myphoner Software - Lead queue in myphoner
    Myphoner Software - Agent performance report
    Myphoner Software - Compare and merge two leads
    Myphoner Software - Create and maintain segments
    Myphoner Software - myphoner's login page
    View 9 more
    Myphoner video Myphoner video Myphoner Software - Viewing a lead in myphoner Myphoner Software - Email templates let's you follow-up by email with just a few clicks Myphoner Software - Personalized campaign dashboard in myphoner Myphoner Software - Lead queue in myphoner Myphoner Software - Agent performance report Myphoner Software - Compare and merge two leads Myphoner Software - Create and maintain segments Myphoner Software - myphoner's login page

    Features

    Total features of Myphoner: 58

    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Analytics/ROI Tracking
    • Auto-Dialer
    • Automatic Call Distribution
    • CRM
    • Call Disposition
    • Call List Management
    • Call Monitoring
    • Call Recording
    • Call Reporting
    • Call Routing
    • Call Scheduling
    • Call Scripting
    • Call Tracking
    • Call Transfer
    • Callback Scheduling
    • Caller ID
    • Campaign Management
    • Campaign Segmentation
    • Computer Telephony Integration
    • Contact Database
    • Contact Management
    • Customer Database
    • Customizable Reports
    • Dashboard
    • Data Import/Export
    • Email Management
    • Email Marketing
    • For Small Businesses
    • Hotkeys
    • IVR / Voice Recognition
    • Interaction Tracking
    • Lead Capture
    • Lead Distribution
    • Lead Management
    • Lead Nurturing
    • Lead Qualification
    • Lead Segmentation
    • Local Caller ID
    • Monitoring
    • Performance Metrics
    • Pipeline Management
    • Power Dialer
    • Process/Workflow Automation
    • Progressive Dialer
    • Queue Management
    • Real Time Analytics
    • Real Time Monitoring
    • Real Time Reporting
    • Reporting & Statistics
    • Reporting/Analytics
    • Sales Reports
    • Telemarketing Management
    • VoIP
    • Voice Mail

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    Reviews

    Overall rating

    4,7 /5
    (94)
    Value for Money
    4,7/5
    Features
    4,2/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Myphoner?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 94
    Tayler U.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great system for business development teams

    Reviewed on 2019/06/27

    Myphoner allows our business development team to reach out to many prospects in a short period of...

    Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects.

    We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.

    Pros

    1) ease of use
    2) highly customizable
    3) makes calling cold leads a breeze
    4) their team has a hands on approach to help make the software work for you.

    Cons

    1)they had no phone dialer..but have now included it.
    2) integrations with other crms

    Alternatives Considered

    PhoneBurner

    Reasons for Switching to Myphoner

    It was a better fit for our company and it had way more features.
    Ruth C.
    Overall rating
    • Industry: Telecommunications
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    MyPhoner and Telemarketing

    Reviewed on 2020/05/05

    I am working on Telemarketing and compared with other CRM's used for this, I find this the simplest...

    I am working on Telemarketing and compared with other CRM's used for this, I find this the simplest and easiest to use.

    Pros

    As I am only a user within our business structure, I can only comment on that factor. Very easy to use, wish there was more info available on its use...some areas of reporting could be made a little clearer, but overall I love it.

    Cons

    I believe there could be an improvement in the duplication area. When the company is working with several different clients that may have the same contact, this can be very frustrating to have them all come up, even when you do not have access with that particular list...if you just want to find the duplicates within a particular list, that is all you want not ones from other companies.
    I am personally having trouble with scheduling...my calls do not come up as scheduled and yet I am doing exactly the same as another co-worker in the same company, in the same list, I find this very frustrating as well and cannot seem to find out why, even when googling.

    Response from Myphoner

    Hi Ruth, thanks for your kind words.

    I just wanted to let you know that we have scheduled implementation of improvements to deduplication so it better covers the needs of agencies like yours.

    Also, if your queue behaves differently than your co-workers', check your queue settings - perhaps you disabled enqueueing scheduled leads?

    Remember, you can always look in our helpdesk at https://myphoner.help or write to us on [email protected]

    Aditya B.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Value for money for sellers

    Reviewed on 2019/07/02

    The software has helped me improve on the followups. Also, consolidate the database coming from...

    The software has helped me improve on the followups. Also, consolidate the database coming from different sources at one place.

    Pros

    Easy navigation. All info is visible in one go without any need to scroll.
    Helpful for setting up followups for the sellers.

    Cons

    Needs integration with the CRM's like salesforce
    A mobile app would be helpful.

    Jessica A.
    Overall rating
    • Industry: Retail
    • Company size: 10 000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Calls made easier

    Reviewed on 2021/09/17

    Pros

    Myphoner usage is simple without hindering quality . The recording quality is amazing and makes our trainings a lot more efficient . The dialer options allow you to organize your call list in any way that works for you .

    Cons

    We cannot attach the calls directly on customer files on Dynamics . It can be confusing to merge duplicates.

    Response from Myphoner

    Hi Jessica

    Thanks for your stellar review!

    Feel free to reach out to our support team about merging duplicates so we can assist.

    With regards to calls being attached via Dynamics, you could use our open API to do this. Feel free to ask support if you have questions.

    Tyler J.
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Cold Calling Software For Scorching Through Leads

    Reviewed on 2019/09/17

    The speed at which my cold callers are able to call is my primary concern. Optimizing their time by...

    The speed at which my cold callers are able to call is my primary concern. Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.

    Pros

    My favorite pro about this software is that it makes it easy for a team of 10 cold callers to all work out of the same pipeline without stepping on each other's toes. The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.

    Cons

    My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.

    Alternatives Considered

    Kixie PowerCall

    Reasons for Choosing Myphoner

    Outreach was too complicated for our process - we wanted to simplify the beginning of our sales process.

    Switched From

    Outreach

    Reasons for Switching to Myphoner

    Mainly to keep a big pipeline of leads for all callers to share from.
    Showing 5 reviews of 94 Read all reviews

    Myphoner FAQs

    Below are some frequently asked questions for Myphoner.

    Myphoner offers the following pricing plans:

    • Starting from: US$16,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Myphoner has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Myphoner supports the following languages:

    English

    Myphoner supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Myphoner integrates with the following applications:

    Gmail, Highrise, Integromat, Mailchimp, Microsoft 365, Operations Hub, Pipedrive, Podio, Unbounce, Zapier, Zoho Flow

    Myphoner offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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