Myphoner

4.7 (100)
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Simple to use cold outreach enabling more calls & less admin

About Myphoner

Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier to follow up and drive leads. Whether you do cold calling, warm calling, meeting booking, inside sales, it's all about following up. Myphoner offers a full suite of tools to enable your sales team to get the job done.

In 2013 we started with a unique queue that ensured agents would never miss a scheduled call and assist them to focus on calling. Today we offer a host of features from time tracking to a built-in dialer and Cloud VoIP solution to Live Monitoring & robust reporting.
With features such as email templates, scripts & campaign configuration, managers spend less time on admin, enabling them to focus on their team and coaching agents. Talking about coaching, our Live Monitoring with Listen & Whisper features further help managers train agents to get the most out of each call.

With four different types of reports, agents, managers & clients can see precisely how campaigns perform in real-time. Our agent report is fantastic to ensure each agent is performing optimally and reaches their KPI's. In contrast, our list and detail report provides excellent insight into how effective campaigns are at any time. We even offer a Voice Report, which offers complete transparency on call costs to ensure companies can manage their ROI effectively.

We offer tools to manage client campaigns independently for agency clients, ensuring that all data is separate. This means easier management and provides the ability for clients to have complete transparency over their campaigns. We even offer custom branding and white labelling, enabling you to give more value to clients.

We understand the importance of having the ability to integrate with other applications in your tech stack and automating processes. With that in mind, we have a robust open API & have partnered with Zapier, which integrates with over 3000 applications worldwide.

Our plans & features are built to grow as your company and sales team grows, ensuring that you have the right features without any bloatware, no matter how small or large your team is.


Key benefits of Myphoner

  • Simple to use cold outreach CRM, move through leads with ease and stay in the flow.

  • Choose between using your own softphone with ClicktoCall or our built-in dialer and VoIP solution and more.

  • Follow up a call with emails quickly using templates directly in Myphoner.

  • Automate your sales workflow with Zapier and our API.

  • Create hyper-focused campaigns on the fly with segments.

  • Automated & manual time tracking ensuring accurate reporting.

  • Images

    Myphoner Software - Viewing a lead in myphoner
    Myphoner Software - Email templates let's you follow-up by email with just a few clicks
    Myphoner Software - Personalized campaign dashboard in myphoner
    Myphoner Software - Lead queue in myphoner
    Myphoner Software - Agent performance report
    Myphoner Software - Compare and merge two leads
    Myphoner Software - Create and maintain segments
    Myphoner Software - myphoner's login page
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    Myphoner video
    Myphoner video
    Myphoner Software - Viewing a lead in myphoner
    Myphoner Software - Email templates let's you follow-up by email with just a few clicks
    Myphoner Software - Personalized campaign dashboard in myphoner
    Myphoner Software - Lead queue in myphoner
    Myphoner Software - Agent performance report
    Myphoner Software - Compare and merge two leads
    Myphoner Software - Create and maintain segments
    Myphoner Software - myphoner's login page

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    Reviews

    Overall rating

    4.7 /5
    (100)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    Already have Myphoner?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 100
    Louise
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Top value

    Reviewed on 2019/09/25

    Love it I recommend it to startups and small teams

    Love it I recommend it to startups and small teams

    Pros

    Easy import for list able to segment the calling list as well. All those bells and whistles aren’t used half the time this is a straight forward crm here is the name number and what happened. Data is simple this is the call time how many deals got done how many moves to the next phase. Absolutely love how user friendly this crm is

    Cons

    Hate trying to find the right video for a question I have or reading through “what others have asked that are similar”

    Gina
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    myphoner Review

    Reviewed on 2019/06/27

    I have used myphoner as an SDR and I am still using it as an SDR Supervisor. As an SDR it helped me...

    I have used myphoner as an SDR and I am still using it as an SDR Supervisor. As an SDR it helped me stay organized with the different verticals I was calling depending on the timezone they sat in. Now as a Supervisor I can manage lists for my team and help them stay on top of leads that could turn into potential customers.

    Pros

    It is very easy to use. New hires can learn the software and all of its functionality on the first day.

    Cons

    I wish the platform was able to offer more sales engagement solutions. For example, after the first 2-3 touches, myphoner could automatically send out an email to the potential customer for the SDR.

    Frank
    Overall rating
    • Industry: Online Media
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review

    Reviewed on 2021/02/17

    quite ok.

    quite ok.

    Pros

    Click and play. Easy to use. Good data import functionallity

    Cons

    No customization of standard "action buttons" like callback/archive. Text cannot be edited. Not usefull options cannot be removed. No new buttons can be added. No actions 'behind' the buttons like e-mail notifications, choose a accountmanager, popup mandaotry fields etc.

    No deduplication on chosen lists. 1 client can have multiple lists. You only have the option to deduplicate on all list or 1 list.

    Response from Myphoner

    Hi Frank

    Thanks for your detailed and honest review.

    We are still in the process of building out the agency experience and I believe many of the features that you are missing are planned within our roadmap (roadmap.myphoner.help/).

    If there is anything that's important and missing please feel free to add requests in that link. This allows us to gauge how important certain features are.

    Kane
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Terrific product... couple minor updates would be game changers

    Reviewed on 2020/09/22

    Overall terrific for the price. The team is awesome. As the platform continues to grow and features...

    Overall terrific for the price. The team is awesome. As the platform continues to grow and features are added it will continue to be more effective.

    Pros

    The customer service is awesome. I like how simple it was to get it started and get logged in. I like the ability to create and save templates and scripts. It is very organized in the way it pops up my next set of leads.

    Cons

    The few improvements I'd make
    - integrate email with on-prem Outlook
    - allow creation of template emails/scripts that can be "default" for use on every list
    - simplify ability to take notes on each lead
    - reports based on more personalized filters.
    - simpler ability to see all contacts or leads that are in the same account.
    - easier way to look at every lead in the system (other than archived) in a more "excel-like" setting.

    Hannah
    Overall rating
    • Industry: Fund-Raising
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Easy to use- was a great system to implement due to Covid

    Reviewed on 2020/10/07

    they have solved our data management

    they have solved our data management

    Pros

    Easy for my team to use- easy to upload contacts and customize outcomes

    Cons

    the process of downloading the records back and returning to our master data log

    Alternatives Considered

    monday.com

    Reasons for Switching to Myphoner

    easiest to use for the agents
    Showing 5 reviews of 100 Read all reviews

    Myphoner FAQs

    Below are some frequently asked questions for Myphoner.

    Myphoner offers the following pricing plans:

    • Starting from: US$19.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Myphoner has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Myphoner supports the following languages:

    English

    Myphoner supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Myphoner integrates with the following applications:

    Gmail, Highrise, Mailchimp, Make, Microsoft 365, Operations Hub, Pipedrive, Podio, Unbounce, Zapier, Zoho Flow

    Myphoner offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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