AbacusLaw

Law practice management for future-focused firms

3,8 /5 (332 reviews) Write a Review!

AbacusLaw Overview

What is AbacusLaw?

AbacusLaw helps improve client service and firm growth by providing users with the tools to simplify case management.

AbacusLaw helps legal professionals keep their cases progressing, and prevents them from missing important deadlines. The solution’s features include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, and more.

Users can dynamically capture critical case and client details, and collaborate with the entire staff to schedule appointments. Calendar rules and workflows can automatically schedule a series of events to help track important deadlines. Users can centrally organize entire cases and include relevant information such as contacts, events, documents and notes. AbacusLaw helps users search for any conflicts of interest, and provides a large volume of standard reports.

Users can run AbacusLaw (and any other software application) within Abacus Private Cloud for for a disaster-proof solution with increased mobility, reliability, security and control. Abacus Private Cloud can be accessed via smartphones and tablets on both Android and iOS platforms.

AbacusLaw Overview

Pricing

Starting from
US$69,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact AbacusNext to schedule a demo.


AbacusLaw Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

AbacusLaw details
AbacusLaw time recording
AbacusLaw events
AbacusLaw matter
AbacusLaw calendar
AbacusLaw dashboard
AbacusLaw video AbacusLaw screenshot: AbacusLaw details AbacusLaw screenshot: AbacusLaw time recording AbacusLaw screenshot: AbacusLaw events AbacusLaw screenshot: AbacusLaw matter AbacusLaw screenshot: AbacusLaw calendar AbacusLaw screenshot: AbacusLaw dashboard

AbacusLaw Reviews

AbacusLaw Reviews

Overall rating
3,8
/
5
Excellent
139

Very good
97

Average
38

Poor
11

Terrible
47

Value for Money
3,5
Features
3,7
Ease of Use
3,7
Customer Support
3,9
71% recommended this app
Tera M.

AbacusLaw User

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.


Assly S.

This Saved My Business


Grayson C.

Mixed Bag

It's a mixed bag. It could be great software if the people who developed it had real experience using it in a practical environment. And if they spent more time testing stuff to make sure it worked. And if their tech support people were more helpful and less evasive.


Lianna A.

Helpful program for running a law office

Overall experience has been good.


Marie M.

All the Bells and Whistles

I have been an AbacusLaw users since I opened my own firm in 2006. I have used the software and switched to APC. I went briefly with a competitor for four months because of the cost difference and learned quickly: you get what you pay for. I promptly switched back to Abacus and determined that the APC was worth it.


Tera M.
Industry: Legal Services
Company size: 51-200 Employees

AbacusLaw User

Used Daily for 2+ years
Reviewed on 2019/01/23
Review Source: Capterra

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.

Pros

This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.

Cons

If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Assly S.
Industry: Law Practice
Company size: 2-10 Employees

This Saved My Business

Used Daily for 2+ years
Reviewed on 2020/05/05
Review Source: Capterra

Pros

As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.

Cons

I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Grayson C.
Industry: Law Practice
Company size: 11-50 Employees

Mixed Bag

Used Daily for 2+ years
Reviewed on 2020/05/11
Review Source: Capterra

It's a mixed bag. It could be great software if the people who developed it had real experience using it in a practical environment. And if they spent more time testing stuff to make sure it worked. And if their tech support people were more helpful and less evasive.

Pros

Part of what attracted us to this software was that it advertised that it allowed us to integrate WordPerfect forms that we already had into the document preparation feature. We also like the group calendar that allows us to color-code each attorney making it easy to determine who is where. They also did a fairly decent job of integrating old data from a previous practice management software to allow more thorough conflict checking. The interface for most things is reasonably intuitive. It has features that can make it a good all-around practice management program if you use all of them.

Cons

Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be. Correcting an error often becomes a lengthy boondoggle that takes ridiculous amounts of time. Features that they promise are part of the software are often not fully or properly functional, or the support staff seems to have no idea how they actually work. When trying to work with WordPerfect integration, for example, they did not seem to have any tech support personnel who actually knew how to use the program or how it was supposed to integrate and could not answer questions about it, so we were on our own. It does integrate, for the most part, but some things we try to ask about they just don't know an answer for . They promised us integration with LawPay and then backed out instead pushing a program they had developed to take payments. After seeing how they have been with other features, I don't want them to experiment on me and my clients with some "new" software they have halfway developed. We sometimes found that we knew more about the program than some of the tech support folks we were on calls with, and quite frequently we never receive explanations for why something was not working right, even though we WANT to know so we can avoid the issue in the future. I suspect sometimes it's a bug on their end that they do not want to confess to. It also does not double-check deletions and changes-leading to lost data.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Lianna A.
Industry: Legal Services
Company size: 2-10 Employees

Helpful program for running a law office

Used Daily for 2+ years
Reviewed on 2020/07/27
Review Source: Capterra

Overall experience has been good.

Pros

This program for the most part is very easy to use. As with all software there a few changes that could be made, but overall we have been happy.

Cons

Some of the accounting procedures are a bit clunky. What should be an easy fix in some accounting software can be time consuming in Abacus. With that said, their support desk is always helpful in helping you work through any issues you may have.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Marie M.
Industry: Law Practice
Company size: 2-10 Employees

All the Bells and Whistles

Used Daily for 2+ years
Reviewed on 2020/03/30
Review Source: Capterra

I have been an AbacusLaw users since I opened my own firm in 2006. I have used the software and switched to APC. I went briefly with a competitor for four months because of the cost difference and learned quickly: you get what you pay for. I promptly switched back to Abacus and determined that the APC was worth it.

Pros

The ease of use, the triple reconciliation feature, and the linking items to client matters.

Cons

I wish the calendar syncing feature with Google calendar/Outlook was easier and not manually required. I also wish the price point was lower for small firms. It's just me and a paralegal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,9/10
Based on 332 user ratings
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AbacusLaw Pricing

AbacusLaw Pricing

Starting from
US$69,00/month
Free Trial
Subscription
Value for money

Contact AbacusNext to schedule a demo.

Contact AbacusNext to schedule a demo.

Value for Money
3,5/5
Based on 332 user ratings
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AbacusLaw Features

AbacusLaw Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
3,7/5
Based on 332 user ratings
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Categories

Additional information for AbacusLaw

Additional information for AbacusLaw

Key features of AbacusLaw

  • 100+ standard reports
  • Appointment scheduling
  • Bar Association requirements
  • Billing and invoicing
  • Calendaring
  • Case management
  • Collaboration tools
  • Conflict of interest checking
  • Contact management
  • Custom reports
  • Custom templates
  • Data visualization
  • Document and form generation
  • Document management
  • Dynamic data capture
  • Email organization
  • Events, contacts, documents, emails, notes management
  • Instant messaging
  • Law firm accounting
  • LawPay credit card processing
  • Library of reports
  • Organizational tools
  • PDF court forms
  • Phone messages
  • Remote access and mobile syncronization
  • Reporting
  • Rules-based calendaring
  • Task assignment
  • Time capture
  • Track deadlines
  • Trust account management
  • Trust accounting
  • Workflows
  • ePHI & HIPAA compliance

Benefits

  • Automatically capture client details, manage case matters, and track billable hours

  • Generate invoices using native payment processing feature, Abacus Payment Exchange

  • Use custom reports, automation rules, documents, forms, and terminology specific to your practice area

  • Create an organized calendar that automatically schedules all critical deadlines using Federal, State, and Local court rules.

  • Create signature-ready forms in minutes using information already in your database

  • AbacusLaw FAQs

    AbacusLaw FAQs

    Below are some frequently asked questions for AbacusLaw.

    Q. What type of pricing plans does AbacusLaw offer?

    AbacusLaw offers the following pricing plans:

    Starting from: US$69,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact AbacusNext to schedule a demo.

    Q. What are the main features of AbacusLaw?

    AbacusLaw offers the following features:

    • 100+ standard reports
    • Appointment scheduling
    • Bar Association requirements
    • Billing and invoicing
    • Calendaring
    • Case management
    • Collaboration tools
    • Conflict of interest checking
    • Contact management
    • Custom reports
    • Custom templates
    • Data visualization
    • Document and form generation
    • Document management
    • Dynamic data capture
    • Email organization
    • Events, contacts, documents, emails, notes management
    • Instant messaging
    • Law firm accounting
    • LawPay credit card processing
    • Library of reports
    • Organizational tools
    • PDF court forms
    • Phone messages
    • Remote access and mobile syncronization
    • Reporting
    • Rules-based calendaring
    • Task assignment
    • Time capture
    • Track deadlines
    • Trust account management
    • Trust accounting
    • Workflows
    • ePHI & HIPAA compliance

    Q. Who are the typical users of AbacusLaw?

    AbacusLaw has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does AbacusLaw support?

    AbacusLaw supports the following languages:

    English

    Q. What type of pricing plans does AbacusLaw offer?

    AbacusLaw has the following pricing plans:

    Subscription

    Q. Does AbacusLaw support mobile devices?

    AbacusLaw supports the following devices:

    Android, iPhone

    Q. What other apps does AbacusLaw integrate with?

    AbacusLaw integrates with the following applications:

    Fonality, Keap, Microsoft 365, Microsoft Outlook, Nextiva, Salesforce Sales Cloud

    Q. What level of support does AbacusLaw offer?

    AbacusLaw offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials, Forum, Knowledge Base