FlexBooker

Online appointment scheduling and booking management

4,8 /5 (25 reviews) Write a Review!

FlexBooker Overview

What is FlexBooker?

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

FlexBooker automates the process of offering online bookings and updates clients about any unforeseen schedule changes. Activate email and SMS reminders to deter no-shows, while allowing customers the opportunity to change or cancel appointments where necessary. The unique SMS-based automated wait list notifies those eagerly awaiting appointments when new spaces open up, enabling them to quickly claim the spot with a text response. With FlexBooker you'll have the ability to accept credit card payments, authorize credit cards to charge no-show fees, plus a range of additional client management tools for tracking key metrics. You can even leave it up to our platform to schedule your employees for you, with just the click of one button.

FlexBooker Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Free 14-day trial. After 14 days, prices are as such:

Monthly Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Annual Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Custom Enterprise plan available on request.

Prices include 1000 bookings per month. 500 additional bookings for $49.


FlexBooker Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

FlexBooker showing custom message editing on laptop device
FlexBooker showing easy scheduling features on iMac desktop
Allow customers to place themselves on a waiting list and be notified if a space becomes available
Allow customers to place themselves on a waiting list and be notified if a space becomes available
FlexBooker's day schedule view
FlexBooker screenshot: FlexBooker showing custom message editing on laptop device FlexBooker screenshot: FlexBooker showing easy scheduling features on iMac desktop FlexBooker screenshot: Allow customers to place themselves on a waiting list and be notified if a space becomes available FlexBooker screenshot: Allow customers to place themselves on a waiting list and be notified if a space becomes available FlexBooker screenshot: FlexBooker's day schedule view

FlexBooker Reviews

FlexBooker Reviews

Overall rating
4,8
/
5
Excellent
22

Very good
2

Average
1

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,8
Customer Support
5
96% recommended this app
Aaminah B.

Just The Thing We Needed

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.


Jeff R.

Live Support that made for a smooth transition

Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!


Elizabeth S.

Flexbooker has been great with helping customize the scheduling experience for our company.

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).


Bruce J.

Very impressive set of features with excellent customer support

Our non-profit American Space Museum decided to re-open after temporary closure for COVID-19. We wanted to start out slowly by requiring reservations and also limiting the number of tours and guests per tour. After evaluating a number of competing services, we settled on FlexBooker. We are very pleased with how it meets our needs!

One feature that we really needed was the ability for one person to book multiple guests all at once and for that guest count to apply toward any maximum guests per tour limit we had set. (A number of other products did not have that feature and required you to loop through the booking process for each person.)

The integration with Google Calendar was so incredibly easy to set up. Now anyone in the office can see booked museum tours right in our shared Google Calendar without having to open our FlexBooker management page.

SUPPORT: If you need an actual person, the Chat built into the Management page is well integrated with email support. The response time to both is impressive. I can't say enough about the support I received during setup and evaluation. (Special thanks to Nicole!)


James B.

I highly recommend FlexBooker!

I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring.


Aaminah B.
Industry: Consumer Services
Company size: 2-10 Employees

Just The Thing We Needed

Used Daily for 1+ year
Reviewed on 2019/06/06
Review Source: Capterra

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Pros

Customer support is phenomenal, easy to use.

Cons

I have no complaints. Flexbooker is great!

Response from FlexBooker

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeff R.
Industry: Consumer Services
Company size: 2-10 Employees

Live Support that made for a smooth transition

Used Daily for 1-5 months
Reviewed on 2020/11/16
Review Source: Capterra

Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!

Pros

This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

Cons

There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)

Response from FlexBooker

Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Elizabeth S.

Flexbooker has been great with helping customize the scheduling experience for our company.

Used Daily for 6-12 months
Reviewed on 2018/01/15
Review Source: Capterra

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Response from FlexBooker

Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Bruce J.
Industry: Museums & Institutions
Company size: 2-10 Employees

Very impressive set of features with excellent customer support

Used Daily for 1-5 months
Reviewed on 2020/09/29
Review Source: Capterra

Our non-profit American Space Museum decided to re-open after temporary closure for COVID-19. We wanted to start out slowly by requiring reservations and also limiting the number of tours and guests per tour. After evaluating a number of competing services, we settled on FlexBooker. We are very pleased with how it meets our needs!

One feature that we really needed was the ability for one person to book multiple guests all at once and for that guest count to apply toward any maximum guests per tour limit we had set. (A number of other products did not have that feature and required you to loop through the booking process for each person.)

The integration with Google Calendar was so incredibly easy to set up. Now anyone in the office can see booked museum tours right in our shared Google Calendar without having to open our FlexBooker management page.

SUPPORT: If you need an actual person, the Chat built into the Management page is well integrated with email support. The response time to both is impressive. I can't say enough about the support I received during setup and evaluation. (Special thanks to Nicole!)

Pros

- The ability for one person to book multiple guests ALL AT ONCE and for that guest count to apply toward any maximum guests per tour limit we had set. No need to "loop".
- Typical customer is NOT required to create an account. (Who wants to create an account for a single visit!)
- Confirmation emails contain a link to change or cancel the booking WITHOUT having to sign into an account.
- Confirmation and other emails very customizable but defaults are good.
- Forms are customizable, including custom fields.
- Forms can be standalone, modal pop-up on your site, or embedded in your site's page.
- Impressive how well the sizing of forms adapts to the display size, whether on desktop or mobile and whether standalone, modal pop-up, or embedded. When you create the form, it gives you the basic code for the embed.
- Integration with Google Calendar was incredibly easy to set up
- Extensive reporting
- Fairly good Mobile app for FlexBooker Management.
- Booking forms can be standard or custom. Custom fields are easily added.
- FlexBooker Management phone apps for Android and iPhone are available.
- Excellent and easily accessible support via integrated chat and email! They also welcome suggestions.

Cons

Did not have the ability to book multiple people with a different price for some of the people i.e. Adult, Senior, Child. However, support tells me they are looking at possibly adding that option.

Response from FlexBooker

Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

James B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

I highly recommend FlexBooker!

Used Daily for Free Trial
Reviewed on 2020/01/13
Review Source: Capterra

I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring.

Pros

I tried so many different programs, eight to be exact. None of them could help me with my various locations, times available, and price changes. I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true. I cannot begin to express my relief. I began to wonder if there really was a software scheduling program that would be able to help us. Within minute [SENSITIVE CONTENT HIDDEN] had done the complicated scheduling for me. I am very thankful.

Cons

So far, nothing negative to say about this software

Response from FlexBooker

Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 25 user ratings
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FlexBooker Pricing

FlexBooker Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Free 14-day trial. After 14 days, prices are as such:

Monthly Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Annual Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Custom Enterprise plan available on request.

Prices include 1000 bookings per month. 500 additional bookings for $49.

Free 14-day trial. After 14 days, prices are as such:

Monthly Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Annual Plans:
1-4 Users: $49/mo
5-9 Users: $79/mo
10+ Users: $99/mo

Custom Enterprise plan available on request.

Prices include 1000 bookings per month. 500 additional bookings for $49.

Value for Money
4,8/5
Based on 25 user ratings
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FlexBooker Features

FlexBooker Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,5/5
Based on 25 user ratings
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Categories

Additional information for FlexBooker

Additional information for FlexBooker

Key features of FlexBooker

  • Automated appointment scheduling and online booking
  • Client management tools include live client reporting
  • Color-coded calendar for scheduling sessions of all kinds
  • Edit booking form fields, add custom fields etc
  • HTML editor for creating branded confirmations & reminders
  • Integrated booking into existing sites via widget
  • Process online credit card payments for bookings & fees
  • Send automated SMS and email reminders
  • Set charges and take payments online
  • Support business operations across multiple locations
  • Sync appointment calendar with Google
  • Sync appointment calendar with iCal

Benefits

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.
  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.
  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.
  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.
  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • FlexBooker FAQs

    FlexBooker FAQs

    Below are some frequently asked questions for FlexBooker.

    Q. What type of pricing plans does FlexBooker offer?

    FlexBooker offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    Free 14-day trial. After 14 days, prices are as such: Monthly Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Annual Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Custom Enterprise plan available on request. Prices include 1000 bookings per month. 500 additional bookings for $49.

    Q. What are the main features of FlexBooker?

    FlexBooker offers the following features:

    • Automated appointment scheduling and online booking
    • Client management tools include live client reporting
    • Color-coded calendar for scheduling sessions of all kinds
    • Edit booking form fields, add custom fields etc
    • HTML editor for creating branded confirmations & reminders
    • Integrated booking into existing sites via widget
    • Process online credit card payments for bookings & fees
    • Send automated SMS and email reminders
    • Set charges and take payments online
    • Support business operations across multiple locations
    • Sync appointment calendar with Google
    • Sync appointment calendar with iCal

    Q. Who are the typical users of FlexBooker?

    FlexBooker has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does FlexBooker support?

    FlexBooker supports the following languages:

    English

    Q. What type of pricing plans does FlexBooker offer?

    FlexBooker has the following pricing plans:

    Subscription

    Q. Does FlexBooker support mobile devices?

    FlexBooker supports the following devices:

    Android, iPhone

    Q. What other apps does FlexBooker integrate with?

    FlexBooker integrates with the following applications:

    Braintree, Facebook, Google Analytics, Google Calendar, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Stripe, Zapier

    Q. What level of support does FlexBooker offer?

    FlexBooker offers the following support options:

    Online Support, Video Tutorials, FAQs, Phone Support, Knowledge Base