About FlexBooker
FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.
FlexBooker automates the process of offering online bookings and updates clients about any unforeseen schedule changes. Activate email and SMS reminders to deter no-shows, while allowing customers the opportunity to change or cancel appointments where necessary. The unique SMS-based automated wait list notifies those eagerly awaiting appointments when new spaces open up, enabling them to quickly claim the spot with a text response. With FlexBooker you'll have the ability to accept credit card payments, authorize credit cards to charge no-show fees, plus a range of additional client management tools for tracking key metrics. You can even leave it up to our platform to schedule your employees for you, with just the click of one button.
Pricing starting from:
US$39,00/month
- Free Trial
- Subscription
Key benefits of FlexBooker
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$39,00/month
- Free Trial
- Subscription
Images
Features
Total features of FlexBooker: 145
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Automatic Backup
- Automatic Formatting
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Calendar Management
- Calendar Sync
- Capacity Management
- Check-in/Check-out
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Communication Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Extraction
- Data Import/Export
- Data Migration
- Database Support
- Drip Campaigns
- Electronic Payments
- Email Address Extraction
- Email Alerts
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Logs
- Event Management
- Event Registration
- Event Scheduling
- Event Tracking
- Facility Scheduling
- Faculty/Staff Management
- For Restaurants
- For Salons and Spas
- Forms Management
- Gift Card Management
- Group Registration
- Group Scheduling
- HIPAA Compliant
- Instructor Management
- Interaction Tracking
- Interview Scheduling
- Job Scheduling
- Loyalty Program
- Maintenance Scheduling
- Member Management
- Membership Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Channel Communication
- Multi-Location
- Multiple Format Support
- Multiple Projects
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Onsite Registration
- Patient Records Management
- Payment Processing
- Performance Metrics
- Physician Management
- Point of Sale (POS)
- Prioritization
- Productivity Analysis
- Ratings / Reviews
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Receipt Management
- Recurring Appointments
- Recurring/Subscription Billing
- Refund Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- SMS Reminders
- Schedule Distribution
- Scheduled / Automated Reports
- Scheduling
- Secure Data Storage
- Self Check-in/Check-out
- Self Service Portal
- Social Media Integration
- Staff Management
- Summary Reports
- Surveys & Feedback
- Task Scheduling
- Third Party Integrations
- Transaction History
- URL Customization
- Wait List Management
- Waiting Time Tracking
- Waitlist Status Tracking
- Web Forms
- Website Integration
- Widgets
- iCalendar Support
Alternatives
Vagaro
WellnessLiving
SimplyBook.me
Gymcatch
Reviews
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- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just The Thing We Needed
Reviewed on 2019/06/06
Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked...
Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.
Pros
Customer support is phenomenal, easy to use.
Cons
I have no complaints. Flexbooker is great!
Response from FlexBooker
Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Software Program
Reviewed on 2021/03/15
5 stars. Very accommodating staff, who really listen to our issues to make the software work for...
5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.
Pros
I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.
Cons
I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.
Response from FlexBooker
We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Flexbooker has been great with helping customize the scheduling experience for our company.
Reviewed on 2018/01/15
There are more aesthetically pleasing platforms out there from both a user and customer perspective...
There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).
Pros
Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.
Response from FlexBooker
Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Integration
Reviewed on 2021/03/26
I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our...
I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our protocol and procedures to utilize the software to it's intended potential, our booking and customer communication ability will soar!!! so far, nearly perfect software!!! Only Jesus is perfect, so, I can't grant them that status, but they are running a close second!!!
Pros
My first criteria in switching from our existing booking app/program was the ability to install Facebook, SnapChat Pixels, Google tracking, etc... Our ad spend is considerable and having the abilty to track who is actually booking appointments for our elective ultrasound studio is priceless. The customer service and support is top of the line, and, once again, priceless, because, even though the software is easy to customize, implement and adjust, there is always a learning curve and the nearly immediate response with answers, or give me moment and they return, very quickly, with a solution is, indeed priceless. The launch of this software has very enjoyable, my only regret is that we didn't start here... but we are here now, and not the least bit disappointed... To many years of a stellar partnership!!!!
Cons
Honestly, i don't have any issues what so ever, we will look forward to the launch of their app, it is anticipated and I'm fully confident it will be on par with the performance exibited in the software from the browser.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Live Support that made for a smooth transition
Reviewed on 2020/11/16
Timely response, helpful staff, and a solid product that makes this part of my business much easier...
Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!
Pros
This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!
Cons
There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)
Response from FlexBooker
Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D
FlexBooker FAQs
Below are some frequently asked questions for FlexBooker.Q. What type of pricing plans does FlexBooker offer?
FlexBooker offers the following pricing plans:
- Starting from: US$39,00/month
- Pricing model: Subscription
- Free Trial: Available
Free 14-day trial. After 14 days, prices are as such: Monthly Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Annual Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Custom Enterprise plan available on request. Prices include 1000 bookings per month. 500 additional bookings for $49.
Q. What are the main features of FlexBooker?
We do not have any information about FlexBooker features
Q. Who are the typical users of FlexBooker?
FlexBooker has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does FlexBooker support?
FlexBooker supports the following languages:
English
Q. Does FlexBooker support mobile devices?
FlexBooker supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FlexBooker integrate with?
FlexBooker integrates with the following applications:
Braintree, Facebook, Google Analytics, Google Calendar, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Stripe, Zapier
Q. What level of support does FlexBooker offer?
FlexBooker offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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