Easy Storage Solutions

Easy Storage Solutions

Storage Simplified

4.8/5 (611 reviews)

Easy Storage Solutions Overview

Easy Storage Solutions is a simple, yet thorough web based management software for small to medium sized businesses in the self storage industry. The self storage software includes an integrated website that processes online rentals, tracks units and customer data, and takes payments.

Easy Storage Solutions also enables facilities to send emails and text messages to tenants with bill and invoice reminders. The software providers offer lifetime customer support and software upgrades are 100% free.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Easy Storage Solutions Reviews

Overall rating
4.8/5
99% positive reviews
504
Excellent
102
Very good
4
Average
1
Poor
0
Terrible
Corky H.

I've been with Easy Storage 4 years

Used Daily for 2+ years
Reviewed on 2019/03/18
Review Source: Capterra

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.

Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.

There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.

The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.

Pros

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

Cons

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Troy S.

The folks at Easy Storage are Great to work with, They are quick to make improvements.

Used Daily for 2+ years
Reviewed on 2018/01/29
Review Source: Capterra

A cost effective service that we can operate in house or remotely, and that provides us with all of the important information our facility requires. It is updated on a regular frequency, with zero to very little down time. Basically its a system that's there exactly when you need it, and with the Gate and Payment interfaces, you will struggle to beat it for the money.

Pros

Ease of use, Full Featured, but probably for us one of the top features, being able to adjust and change our own site map without paying for or waiting for changes. Updates are automatic, being cloud based you get everything as they change it, and most everything so far has been for the better. Some features we do not use at our facility, but it does not hinder or interfere with our daily use.

Cons

This will probably only relate to a few, but our state charges sales tax on Storage, if a tenant makes a multi month payment, the system will not calculate the tax accurately, it's off, we understand how it does it, we just can't seem to convince them that it's a bit annoying. Also, we would like to have the ability to create custom reports, they have a good selection of templates, however "we" know what "we" need, it would be nice to just get that information and not excess information. I realize that is probably picky, but they asked for Con's.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeff P.

Reviewed on 2011/06/23
Review Source: SoftwareAdvice

Columbus Storage has been in business for 9 years. We have two locations in central Indiana and are family-owned.

In our market there is a large company with 5 locations in my backyard and over 500 locations in 3 states. We needed to compete on a level playing field. Our competitor has a web presence with 2 key elements that allow customers to rent units and pay online. We started a search to acquire a program with the same features, especially since we found that the younger generation does all their searching for products and services online.

We were using a generic invoice program and Excel spread sheets with Yellow Pages advertising to operate our business. Looking back, I see now that we were operating in the Stone Age.

We priced several companies and considered their features. Most were highly overpriced and suited for large corporations. After several weeks of looking over and running demos of Self Storage software, we were fortunate to contact Easy Storage Solutions.

Easy Storage Solution’s software has many special features designed for the Self Storage industry. The price is suited for any size company, from small to large. The software is so easy to use and is packed with many tools to operate your business. It includes a complete web presence where customers can rent online, manage their account and pay online. There is a recurring billing feature that charges your customer‘s debit or credit card automatically on the day rent is due (A GREAT FEATURE). Invoicing is no longer a pain; the software keeps track of all balances and late fees. Invoice day is now just a click or two and off to the printer.

The conversion to Easy Storage Solutions was very simple. The owners and staff are friendly and know our industry. Within two weeks after contacting the company we were up and running our new operating software. The customer support is top notch.
We have been using the software for 3 ½ months now and could not be happier. We currently have over 25% of our customers on recurring billing and several more paying online. Our bottom line has increased and collections decreased. Easy Storage Solutions has put our company on auto pilot. We spend a lot less time on daily operations.

The software pays for itself. We have rented to several individuals and companies from our website. They click on our web page, rent a unit, pay and sign an e-agreement, receive their renter’s instructions and start renting. What a great concept. Easy Storage Solutions is not just a business partner; they are part of the Columbus Storage team.

We recommend you sample their demo and contact their office if you are serious about improving your company and your bottom line.

Rating breakdown

Ease of Use
Customer Support

George U.

EASE OF USE

Used Daily for 1+ year
Reviewed on 2017/03/23
Review Source: SoftwareAdvice

CUSTOMER SUPPORT IS THE BACKBONE OF THIS SOFTWARE. I'M A 60 YEAR OLD MANAGER WHO IS NOT VERY TECH SAVVY.EVERY TIME I HAD A QUESTION I WAS TREATED VERY WELL, NOT LIKE A CHILD AND KNOW MATTER HOW LONG IT TOOK THE STAFF WERE VERY PATIENT TILL I FIGURED IT OUT. IN THAT REGARD KRISTEN IS THE ONE WHO BASICALLY TAUGHT ME THE INS AND OUTS OF THE SOFTWARE AND HELPED ME OUT THE MOST. SHE CALMED ME DOWN AND LED ME THROUGH THE PROCESS TO WHERE I'M VERY PROFICIENT TO THE POINT I CAN HELP OTHER MANAGERS IN OUR COMPANY. WE COULDN'T BE HAPPIER THAT WE ARE WITH EASY STORAGE SOLUTIONS. GEORGE

Pros

EASE OF USE LIKE THE TITLE AND ESPECIALLY CUSTOMER SUPPORT. WE HAD AN OLD DOS SYSTEM AND IT WAS LIKE GOING FROM A SKATEBOARD TO A LEAR JET IN AN INSTANT. THE SPEED OF THE SYSTEM IS WONDERFUL AND THE REPORTS DO IT ALL.

Cons

UNFORTUNATELY WE CHARGE THE FIRST MONTHS RENT AND PRO RATE THE SECOND MONTH WHICH ALLOWS EVERYONE TO PAY ON THE FIRST OF THE MONTH THERE AFTER AND THERE ARE A FEW GLITCHES IN THE SOFTWARE THAT I THINK THAT NEEDS TO BE FIXED BUT ALL IN ALL WE ARE ABLE TO WORK IT OUT.

Response from Nate

We allow this same prorating method in the software. This is located under the "Setup" tab under "settings" there is a prorating drop down box with the option of "bill for first full month, Prorated 2nd month billed now." there is even another option for "bill for the first full month, and Prorate the second month billed later". So we're not quite sure what "glitches" are being referred to, however, we would love to help offer more training through a call to our support team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Della Q.

Easy, Like Their Name Suggests...

Used Daily for 1-5 months
Reviewed on 2016/09/20
Review Source: Capterra

Basically simple to set up and simple to use. The only issue was the building of our facility map because it is difficult to control the sizes and shapes of every individual unit.

Pros

Easy Storage Solutions is easy to set up and it is easy to navigate around the software to find the task you wish to perform. It is convenient in that there are multiple ways to access specific tasks, such as taking a payment. The software doesn't log off the user when inactive for a period of time. We find this useful when you have customers who are in a hurry and the software is ready to go. There is no shortage of support; by phone, by email or a link through the software where you can perform a search or chat online with someone from ESS. It has a basic look, which is great because it's not distracting. It is not overwhelming to use because of large amounts of instructions you have to read first before you can accomplish anything. We were quite impressed that we received an online rental customer 40 minutes after activating our online presence!

Cons

It was difficult to build our facility map and not make it look like I had a few cocktails too many during the building process. It is not something I feel proud enough to put on our website. I know there is a mapping tool out there that enables your facility to build a map that looks more professional.

Response from Easy Storage Solutions

Thanks for the review, Della! If you want to reach out to us, we would love to help you with your sitemap and any other concerns you might have!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Easy Storage Solutions Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Subscription
Value for money

Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $29 per month all the way up to $99 per month.

Easy Storage Solutions Features

  • API
  • Invoice Management

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Easy Storage Solutions

Key features of Easy Storage Solutions

  • 100% web-based
  • Access controls
  • Email & SMS invoices
  • Email & SMS payment reminders
  • Email and SMS notifications
  • Gate or access control integration
  • Insomniac Kiosk Integration
  • Multi-store management
  • Online rental payments
  • Online reservations
  • Quickbooks integration
  • Recurring billing
  • Sitemap
  • Website

Benefits

  • Access Easy Storage Solutions from any device, smart phone, tablet, iPad, MAC, or PC - It's 100% web based.

  • Remotely manage multiple self storage facilities with Easy Storage Solutions' management software.

  • Take payments online, rent units online, set tenants up on auto pay, and send out email and text message notifications including invoices.

  • Automate management tasks while increasing units rented and money collected.

  • Easy Storage Solutions FAQs

    Below are some frequently asked questions for Easy Storage Solutions.

    Q. What type of pricing plans does Easy Storage Solutions offer?

    Easy Storage Solutions offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Subscription

    Free Trial: Available

    Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $29 per month all the way up to $99 per month.

    Q. What are the main features of Easy Storage Solutions?

    Easy Storage Solutions offers the following features:

    • 100% web-based
    • Access controls
    • Email & SMS invoices
    • Email & SMS payment reminders
    • Email and SMS notifications
    • Gate or access control integration
    • Insomniac Kiosk Integration
    • Multi-store management
    • Online rental payments
    • Online reservations
    • Quickbooks integration
    • Recurring billing
    • Sitemap
    • Website

    Q. Who are the typical users of Easy Storage Solutions?

    Easy Storage Solutions has the following typical customers:

    Small Business

    Q. What languages does Easy Storage Solutions support?

    Easy Storage Solutions supports the following languages:

    English

    Q. What type of pricing plans does Easy Storage Solutions offer?

    Easy Storage Solutions has the following pricing plans:

    Subscription

    Q. Does Easy Storage Solutions support mobile devices?

    We do not have any information about what devices Easy Storage Solutions supports

    Q. What other apps does Easy Storage Solutions integrate with?

    Easy Storage Solutions integrates with the following applications:

    Feedback Lite

    Q. What level of support does Easy Storage Solutions offer?

    Easy Storage Solutions offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials