Hyphen (http://www.gethyphen.com/) changes how companies listen to and engage with their employees. Hyphen allows companies to identify and solve issues before it is too late, thus increasing employee engagement, productivity, retention, and boosting company culture.
A complete employee engagement solution which lets companies collect their people data (Qualitative & Quantitative) using Engagement Surveys, Employee Life-Cycle Surveys, Pulse Polls and Bottom-up crowd-sourced anonymous employee conversations.
Using powerful analytics & machine learning algorithms, the management, HR teams & leadership can identify pockets of problems and understand the heart-beat of their organization thus enabling successful people initiatives.
We are working on improving our organizational culture, achieving alignment in our vision, mission, and priorities, and improving recruitment & retention of specific segments. Hyphen helped us identify the specific areas we need to focus on, the needs of the specific segments, and the areas where are efforts are either working well or not working. This will allow us to be more strategic in our efforts, instead of disparate efforts that we hope have the desired effect.
The software gave us this amazing way to reconnect with our employees after a long time of no engagement. It was completely configurable and very flexible to our needs. It provided insights into our employees perspectives we've never had. The sentiment score helped quantify the open text responses, the demographics along with the anonymity threshold gave us the ability to tie answers to groups of people without identifying any one person, and the system is easy and intuitive to use and navigate.
For many good reasons, it's not possible to export all of your data at once, however, the customer service team worked with me to get just what I needed. There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.
Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot.
It is easy to use and mobile friendly
Insights need to be further improved in terms of speed and analytics
Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.
Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users.
It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.
Hyphen, with its AI technology is extremely user-friendly and has given me the ease of access to understand the employee's voice as well as the sentiment about existing topics of discussion. The deployment of surveys and the analysis of the surveys are extremely easy and the scope it has for modifications and customization
The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users
The Hyphen platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop and allowing employees to express themselves openly through the bottom-up channel. It is a pleasure to work with the Hyphen team and they are constantly making improvements to their product based on our feedback. I highly recommend Hyphen to any organization considering not only measuring but also driving employee engagement.
Premium: Starting $2 per month, per user.
Below are some frequently asked questions for Hyphen.
Hyphen offers the following pricing plans:
Starting from: US$2,00/month
Pricing model: Free
Free Trial: Available
Premium: Starting $2 per month, per user.
Hyphen offers the following features:
Hyphen has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
Hyphen supports the following languages:
English, French, Spanish
Hyphen has the following pricing plans:
Hyphen supports the following devices:
Hyphen integrates with the following applications:
Beekeeper, Slack, Speakap, Staffbase, Workplace by Facebook
Hyphen offers the following support options:
Online Support, Phone Support, Video Tutorials