SentricWorkforce

Pros

SentricWorkforce is a well-designed and well-rounded HRIS/Payroll System. The integration between Time and Labor Management (time cards) and HR (benefits, time off plan, performance) is seamless and makes running payroll a breeze.
The Time Off Plans, electronic forecasting, requesting time off, and approval process is always a "fan favorite" with the company employees, and they like being able to manage their own demographic information, direct deposits, tax information, etc.
As an Administrator, the wealth of stock reports, along with the ability to write ad hoc reports, means that I can always have the information I need, when I need it.

Cons

The one area where the software can be better, and rumor has it this is being add for a future release, is in providing calendar view of schedules and time off, both departmentally and company-wide.

Pros

I have found Sentric to be fairly easy to use and your reps are generally pretty quick to respond to questions.

Cons

I think that sometimes questions or requests are lost in translation when it comes to email. There have been times when what I have attempted to communicate has not being interpreted correctly. That can be frustrating, although you do have some reps who will pick up the phone and call to be sure that everyone is on the same page.
We have learned allot about the software through trial and error. There are probably many more benefits to using your program that we just have not figured out yet. It would be very nice if you would offer more training in all the aspects of using Sentric.

Pros

I like that Sentric is able to handle so many functions. We use it for everything! We keep all of our staff information, qualifications, benefits, payroll, etc. in the system. We also use it for recruiting and posting jobs as well. We can track our applicants and all of our openings. Once the applicant's information is in the system, it transfers over when they are hired so we do not need to reenter addresses, education, etc. It also has the capacity to run reports. We use it for so many functions, we don't know what we would do without it!

Cons

Some of the functions (such as reports) do require practice but the more you use it, the easier it becomes.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled.

* There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix.

* Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us.

* after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML.

* Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee.

* The web interface is not responsive.

* the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO.

* Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why?

* It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help.

I have more to add, you can give me a call.

Pros

System works well for mid-size organizations and can be customized according to the organization's needs and pay rules. More or less it was a seamless transition from the larger payroll provider I had utilized in the past, as well as more affordable. The account representatives that I deal with the majority of the time are professional, kind, hard-working, and knowledgeable.

Cons

We utilize Attendance On Demand, which is the time clock side of Sentric and it is more challenging to correct issues since it's a 3rd party application. Additionally, some of the features within Sentric are less than user-friendly and do not often have clear instructional guides on "how-to's" (I can assume this is mostly due to all the customizations).