SentricWorkforce

HR and payroll software that will transform your workplace.

4,2 /5 (114 reviews) Write a Review!

SentricWorkforce Overview

What is SentricWorkforce?

Sentric provides HR and payroll software that empowers you with features that allow you to be more strategic by simplifying your HR processes. Transform your workplace by giving your employees control of their own data in a complete HR software that is designed for them.

SentricWorkforce Overview

Pricing

Starting from
US$2,00/month

Pricing options

Free Trial
Subscription
Value for money

SentricWorkforce Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

SentricWorkforce screenshot: SentricWorkforce screenshot: SentricWorkforce screenshot: SentricWorkforce screenshot:

SentricWorkforce Reviews

SentricWorkforce Reviews

Overall rating
4,2
/
5
Excellent
53

Very good
38

Average
16

Poor
6

Terrible
1

Value for Money
4,1
Features
4
Ease of Use
4
Customer Support
4,5
80% recommended this app
Suzanne S.

Fully integrated HR platform and exceptional customer service!! Unheard of combo until...

Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.


Shannon J.

SentricHR Review

I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.


Derek A.

The entire platform needs an improvement from web portal to mobile application.

Adding data into a central location.


Kristen A.

All in One!

We love the system, just looking for better reporting!


Judith M.

Just completed the implementation

Our previous HRIS was "clunky" and every time I had an issue and called the support line I'd find out there was a "glitch" in the system and it would be sent to product development to resolve. SentricHR has amazing support who are very responsive and solution focused. I'm looking forward to a long relationship with the SentricHR team!


Suzanne S.
Industry: Machinery
Company size: 11-50 Employees

Fully integrated HR platform and exceptional customer service!! Unheard of combo until SentricHR

Used Daily for 1-5 months
Reviewed on 2020/10/19
Review Source: Capterra

Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.

Pros

Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.

Cons

The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.

Response from Sentric

Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shannon J.
Industry: Hospital & Health Care
Company size: 501-1 000 Employees

SentricHR Review

Used Daily for 1+ year
Reviewed on 2020/08/28
Review Source: Capterra

I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.

Pros

The search and filter capabilities are a positive. The integrated time system and additional functionality of the upgraded time software is much better than what we had before.

Cons

The customer service setup is not as quick and efficient as our setup on the old software. The availability of certain demographic/employment information is no longer available in the pay entry screen as it was in M3, thus there is a lot of toggling back and forth to verify information when we proceed payroll.

Response from Sentric

Thanks for your feedback, Shannon! Our team continues to work diligently to make the software easier to use, and we will submit your comment on toggling back and forth to our product team.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Derek A.
Industry: Retail
Company size: 51-200 Employees

The entire platform needs an improvement from web portal to mobile application.

Used Daily for 1+ year
Reviewed on 2018/05/10
Review Source: Capterra

Adding data into a central location.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled.

* There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix.

* Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us.

* after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML.

* Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee.

* The web interface is not responsive.

* the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO.

* Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why?

* It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help.

I have more to add, you can give me a call.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Kristen A.
Industry: Libraries
Company size: 201-500 Employees

All in One!

Used Daily for 1+ year
Reviewed on 2020/10/20
Review Source: Capterra

We love the system, just looking for better reporting!

Pros

We love learning new modules and how they work together. It can be overwhelming at first but staff will surprise you in how they are eager to do things electronically and adapt quickly!

Cons

The reports are difficult to learn and run and limited in the fields. I wish there was truly a MASTER report that you could pull ANY field, and you weren't limited to what is available under each category. We rarely use the reports because they are cumbersome.

Response from Sentric

Thanks for your feedback and being a long-time, loyal Sentric client, Kristen. We appreciate your comments on reporting--stay tuned for enhancements coming to the software in 2021!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Judith M.
Industry: Human Resources
Company size: 2-10 Employees

Just completed the implementation

Used Weekly for 1-5 months
Reviewed on 2020/10/02
Review Source: Capterra

Our previous HRIS was "clunky" and every time I had an issue and called the support line I'd find out there was a "glitch" in the system and it would be sent to product development to resolve. SentricHR has amazing support who are very responsive and solution focused. I'm looking forward to a long relationship with the SentricHR team!

Pros

As an administrator and project manager for the implementation, I was pleasantly surprised how easy it was to get setup. The SentricHR Implementation Specialist assigned to our account was excellent. He was patient and always available to answer questions and provide guidance. I've gone through a number of these implementations with other vendors and what was promised by the sales team always had gaps with what the product could actually deliver without buying upgrades or "clunky" workarounds. We are very new as a customer, but so far SentricHR has exceeded my expectations.

Cons

We have just completed the implementation and have yet to roll it out to our employees, so I don't feel I can adequately answer this question. From what I've seen and experienced so far, I can't identify any concrete "cons" at this point.

Response from Sentric

We are glad to hear implementation went well, Judy! Thank you for taking the time to leave us a review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,3/10
Based on 114 user ratings
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SentricWorkforce Pricing

SentricWorkforce Pricing

Starting from
US$2,00/month
Free Trial
Subscription
Value for money
Value for Money
4,1/5
Based on 114 user ratings
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SentricWorkforce Features

SentricWorkforce Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4/5
Based on 114 user ratings
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Categories

Additional information for SentricWorkforce

Additional information for SentricWorkforce

Key features of SentricWorkforce

  • Allows the users to track the applicants
  • Allows users to access and manage compensation statements
  • Feature to build customized reports
  • Maintains all information of employees in a single platform
  • Manages Affordable Care Act (ACA) compliance calculations
  • Manages employees documents, deductions and cost calculation
  • Manages end-to-end recruitment process
  • Manages group and individual enrollments and benefits plans
  • Manages payroll processes
  • Onboarding
  • Policy Execution
  • Provides employee self service portal
  • Provides employees the feature to request and approve leaves
  • Provides features to enroll and track training
  • Provides timely performance reviews
  • Talent management feature for 360 degree reviews
  • Tracks time cards, schedules and attendance trends

Benefits

  • SentricHR offers a unified HR platform to its users which helps them to manage document processes and employee information with ease.

  • It has an ESS feature that allows employees to access complete information on their paychecks, timesheets, absence management, employee directory and company announcements, etc. It also lets employees manage onboarding information, work schedules, request and approve absence leaves, tax information and deposits, etc.

  • SentricHR's payroll feature helps HR managers to efficiently administer payroll. Employees also have an access to the system where they can access their recent and historical payslips and manage deposits and tax details.

  • The product also allows its users to create standard and custom reports. The reports can be exported into various formats such as excel, word, PDF or CSV depending on user’s requirement.

  • SentricHR offers a recruitment feature that allows it users to access the correct set of candidates and also handles the complete recruitment process from start to end, including approval from managers, evaluation, offer and candidate onboarding.

    The attendance feature allows the users to track the time of their employees and adhere to compliance and labor policies.

  • SentricWorkforce FAQs

    SentricWorkforce FAQs

    Below are some frequently asked questions for SentricWorkforce.

    Q. What type of pricing plans does SentricWorkforce offer?

    SentricWorkforce offers the following pricing plans:

    Starting from: US$2,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of SentricWorkforce?

    SentricWorkforce offers the following features:

    • Allows the users to track the applicants
    • Allows users to access and manage compensation statements
    • Feature to build customized reports
    • Maintains all information of employees in a single platform
    • Manages Affordable Care Act (ACA) compliance calculations
    • Manages employees documents, deductions and cost calculation
    • Manages end-to-end recruitment process
    • Manages group and individual enrollments and benefits plans
    • Manages payroll processes
    • Onboarding
    • Policy Execution
    • Provides employee self service portal
    • Provides employees the feature to request and approve leaves
    • Provides features to enroll and track training
    • Provides timely performance reviews
    • Talent management feature for 360 degree reviews
    • Tracks time cards, schedules and attendance trends

    Q. Who are the typical users of SentricWorkforce?

    SentricWorkforce has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does SentricWorkforce support?

    SentricWorkforce supports the following languages:

    English

    Q. What type of pricing plans does SentricWorkforce offer?

    SentricWorkforce has the following pricing plans:

    Subscription

    Q. Does SentricWorkforce support mobile devices?

    SentricWorkforce supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does SentricWorkforce integrate with?

    We do not have any information about what integrations SentricWorkforce has

    Q. What level of support does SentricWorkforce offer?

    SentricWorkforce offers the following support options:

    Phone Support