---
description: Learn how Loopio can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Loopio Reviews, Prices & Ratings | GetApp South Africa 2026
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Breadcrumb: [Home](/) > [Procurement Software](/directory/328/procurement/software) > [Loopio](/software/104297/loopio)

# Loopio

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> Loopio is a cloud-based response management platform for mid-market and enterprise teams handling RFPs, RFIs, DDQs, and security.
> 
> Verdict: Rated **4.6/5** by 74 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Loopio

\* Reduces time spent on manual, repetitive response tasks by auto-populating answers from a governed, searchable content library, producing quality first drafts faster.&#10;\* SmartScan automatically maps questions and sections from uploaded documents and web portals, eliminating manual intake work at the start of each project.&#10;\* Generative AI drafts answers sourced exclusively from the organization's approved content library, with confidence scores and source citations on every response, keeping outputs accurate and auditable.&#10;\* AI-powered semantic search surfaces the most relevant library entries by combining meaning, keyword signals, and entry popularity, reducing time spent hunting for the right content.&#10;\* Recommended Experts AI identifies and routes questions to the right SME based on past proposal contributions, removing guesswork from expert assignment.&#10;\* Automated smart assignments and deadline nudges eliminate manual SME follow-ups and keep response projects on schedule without project manager intervention.&#10;\* @mentions and in-platform comments centralize communication around specific questions and sections, replacing scattered email threads with a single collaboration workspace.&#10;\* Project milestone tracking gives proposal managers real-time visibility into completion status across all active responses.&#10;\* Analytics on proposal effectiveness, team completion time, and library health provide data to refine response operations and improve win rates over time.&#10;\* Content connectors to SharePoint, Google Drive, and 80+ additional sources centralize scattered proposal content in one governed workspace.&#10;\* Integrations with Salesforce, Slack, Microsoft Teams, and Copilot 365 connect the response workflow to tools teams already use.&#10;\* A browser extension supports direct responses in SAP Ariba, ProposalTech, Workday, and 170+ other web-based portals without switching applications.&#10;\* Branded proposal templates and import/export support across Word, Excel, and PDF formats maintain consistent, brand-aligned output across all document types.&#10;\* Role-based and instance-level permissions for generative AI access give IT and InfoSec teams granular control over AI usage across the organization.&#10;\* ISO 42001, ISO 27001, and SOC 2 Type II certifications support compliance and security requirements for enterprise and regulated-industry deployments.&#10;\* Scales response volume without proportional headcount increases, allowing proposal teams to handle more opportunities with existing resources.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 74 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loopio Inc.
- **Location**: Toronto, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Request demo and further information to receive full pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Automatic Formatting
- Bid Management
- CRM
- Collaboration Tools
- Configurable Workflow
- Content Library
- Content Management
- Customizable Templates
- Data Import/Export
- Document Automation
- Document Management
- Document Storage

## Integrations (14 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)
- Chrome Enterprise
- CoPilot
- Confluence
- Glean
- HubSpot Sales Hub
- KingAsterisk Contact Center Software
- Microsoft Excel
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Salesforce Platform
- Slack
- Smart Operational Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Procurement Software](https://www.getapp.za.com/directory/328/procurement/software)

## Related Categories

- [Procurement Software](https://www.getapp.za.com/directory/328/procurement/software)
- [Proposal Management Software](https://www.getapp.za.com/directory/340/proposal-management/software)
- [RFP Software](https://www.getapp.za.com/directory/1579/rfp/software)

## Alternatives

1. [Responsive, formerly RFPIO](https://www.getapp.za.com/software/103221/responsive) — 4.5/5 (190 reviews)
2. [XaitPorter](https://www.getapp.za.com/software/1665/xaitporter) — 4.7/5 (50 reviews)
3. [Breeze](https://www.getapp.za.com/software/2080021/breeze-3) — 5.0/5 (15 reviews)
4. [VT Docs](https://www.getapp.za.com/software/170487/visiblethread-docs) — 4.9/5 (52 reviews)
5. [PandaDoc](https://www.getapp.za.com/software/91467/pandadoc) — 4.5/5 (1258 reviews)

## Reviews

### "Excellent SaaS RFP Response Product" — 5.0/5

> **James** | *20 June 2016* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and new features are constantly being developed. The management team at Loopio is very focused on customer service and implementing features and functionality requested by the user community. The product has grown into a very mature RFP response tool within just the past two years.
> 
> **Cons**: The system is very good at matching questions with existing responses, but it still needs additional development around extracting the questions from the RFP itself. This is a challenging development task and one I understand they are working on based on our conversations with their customer success team.
> 
> We have been using Loopio for a couple of years and have been very happy with the functionality that it provides us. It has cut down the time required to compile and reply to RFPs by allowing us to keep a library of responses to approximately a 1000 common questions we commonly see in RFPs.

-----

### "Jiff's Experience with Loopio" — 4.0/5

> **Drew** | *30 September 2016* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> Jiff chose to work with Loopio because of three main factors: &#10;&#10;--Fragmentation-- &#10;&#10;Prior to Loopio, much of our content for RFPs was fragmented across stakeholders and SMEs. This meant that each time a proposal came in, we were tasked with tracking down responses and information stored in dozens of different places. SMEs were bombarded with the same questions time after time and we were terribly inefficient. Loopio allowed us to consolidate all of our information into a central repository, where SMEs could manage their content and stakeholders could go to find the answers to their questions. &#10;&#10;--Process-- &#10;&#10;So you got an RFP. What now? &#10;         - 30 email chain...good luck finding your deliverables&#10;         - Collaborate on Dropbox....version control, yikes\!&#10;         - Google Doc...getting closer... &#10;&#10;With Loopio, we were able to build a process where everything happens in one spot. SME's know what questions they need to answer, administrators can easily send reminders, and sales folks can track completion to hit deadlines. &#10;&#10;&#10;--Team--&#10;&#10;The team at Loopio is amazing\!\! &#10;&#10;Really, you're going to love working with them. &#10;&#10;Zak is always reaching out to make the process more efficient and Alyssa in Support is always there to help, both responding within minutes of sending a request.

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### "User-friendly and efficient proposal management software with great customer service\!" — 4.0/5

> **Mnrupe** | *27 May 2016*
> 
> Our team began the process of switching over to the Loopio platform in late 2015, and while we haven't finished fully transitioning over, we can already see the value Loopio will bring to our business. &#10;&#10;Loopio allows for a truly collaborative approach to proposals. The tool makes it very efficient and easy for multiple team members to work on a single proposal, while keeping track of the proposal's process. In addition, Loopio enables our team to maintain a consistent look and feel across proposals. The platform also makes updating and reviewing content a breeze. Content review can be assigned to individual team members through the platform itself, edits are made instantly, and the edit history for any piece of content is easily available. &#10;&#10;While Loopio is very user-friendly, the automated nature of the tool still takes some time to get used to especially if you've been creating proposals manually through a program like Word. The platform doesn't work as well with image-heavy content, and there is still quite a bit of formatting required on the back-end after exporting. &#10;&#10;That being said, the customer service we've received from Loopio has been beyond excellent. The Loopio staff have been consistently responsive, helpful, and open to any suggestions we have regarding improvements to the platform. They have been willing to work through any concerns we may have, and help us understand how to adapt the tool to our needs. &#10; &#10;We would highly recommend this tool to any other businesses that produce a high volume of proposals or require an efficient and user-friendly tool for managing their proposal content.

-----

### "Excellent\!" — 5.0/5

> **Josie** | *10 August 2016* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service. If a feature is not available on Loopio, and it is within their reach, Loopio will work hard to make it happen, quickly.
> 
> **Cons**: The uploading process for the projects could be easier / clearer. I  just wish we could upload and export into more formats (i.e. pdf, word doc, etc.) quickly, in 1 step, and the magic tool will read it, and add any questions not already entered into the system.  Loopio is already so easy to use, this is the only obstruction in this amazing service.
> 
> Coasting. If I could use 1 word to describe the Loopio database and process, it would be coasting. Loopio makes the RFP / RFI process much easier with centralized data, time stamped entries, and lightening fast customer service.

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### "Loopio has been hugely helpful to our small RFP team in keeping us organized and consistent\!" — 4.0/5

> **Mary** | *28 June 2017* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: We love how Loopio helps us keep large RFPs organized - it is so easy to assign questions and keep track of where the RFPs are at in the completion process. It has also been hugely helpful in organizing pages and pages of information we track for RFPs.  We're so glad that we signed up for Loopio when we did\!
> 
> **Cons**: There are certain features that we wish were a little more sophisticated (such as the search function and an option for creating footnotes), but the great thing about Loopio's customer support is that they are very interested in learning what their customers want to have available  through the software. Loopio constantly asks how it can be improved, so while there are things that we would think could work better within the system, we feel confident that the Loopio team is aware of those items and working on our requests as best as they are able to\!

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