MasterControl Quality Excellence

MasterControl Quality Excellence

#1 Quality Management System for Life Sciences

About MasterControl Quality Excellence

MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide connected audit, training, document, and quality event management with data analytics and artificial intelligence (AI) functionality to help you make decisions. And with our patented software validation tools, you can ensure compliance and take advantage of every new upgrade by completing your validation in matter of hours or minutes.

Having proper procedures is an integral part of maintaining compliance. With MasterControl, you control who has rights to create, edit, or view documents and built-in audit trails show you who made what changes when. As documents are updated, old versions are automatically archived and only the newest version is available. This ensures that employees are using the right procedures and work instructions. The QMS will automatically send out training tasks to employees you indicate need to be trained on the newest version of documents.

Training is also vital to compliance. You can set up recurring training to automatically be sent out at intervals and for reminders to be sent. A simple training matrix shows you quickly which employees have completed their training on which documents. During an inspection, you can easily locate employee training records to demonstrate compliance.

In MasterControl, you configure our solution to match your quality event processes. We have best practice forms that you can use or tweak, but you can also completely design your own. A user-friendly interface lets you change quality event workflows quickly and our patented Validation on Demand (VoD) functionality keeps you compliant. When you use our validation tools, software validation is faster than ever and can be completed in a matter of minutes.

Our QMS also provides analytics tools to help you connect and use all the data stored in MasterControl. MasterControl Insights lets you visually explore your data with dashboards and reports. We also have AI components in Insights to help you improve quality in your company.


Key benefits of MasterControl Quality Excellence

Automates the document creation and approval process, including routing, scheduling, escalation, tracking, follow-up, review, and approval.

Connects all quality processes and documentation in a centralized location.

Puts you in an audit-ready state so you can pass an audit or inspection at any time.

Automates compliance to let your employees focus on innovation.

Stores all documents in a centralized, searchable location with automated version control.

Automates training so you spend less time tracking it and sending follow-up emails.

Connects all quality event processes and ensures nothing falls through the cracks.

Gives you complete access to your quality data so you can make better decisions faster.

Includes patented validation tools that cut initial validation to an average of 20 hours and change control for an upgrade to an average of 45 minutes.


Images

MasterControl Quality Excellence Software - QMS Homepage
MasterControl Quality Excellence Software - Quality Event Related Tasks
MasterControl Quality Excellence Software - Easily Build Quality Event Workflows
MasterControl Quality Excellence Software - Analyze Quality Data
MasterControl Quality Excellence Software - Automate Training
MasterControl Quality Excellence Software - Manage Quality Documents
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MasterControl Quality Excellence video
MasterControl Quality Excellence Software - QMS Homepage
MasterControl Quality Excellence Software - Quality Event Related Tasks
MasterControl Quality Excellence Software - Easily Build Quality Event Workflows
MasterControl Quality Excellence Software - Analyze Quality Data
MasterControl Quality Excellence Software - Automate Training
MasterControl Quality Excellence Software - Manage Quality Documents

Not sure about MasterControl Quality Excellence? Compare with a popular alternative

MasterControl Quality Excellence

4,5 (391)
VS.

Starting Price

US$25 000,00
year
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

91
65

Integrations

3
No integrations found

Ease of Use

4,1 (391)
4,1 (160)

Value for Money

4,2 (391)
4,4 (160)

Customer Service

4,5 (391)
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Reviews

Overall rating

4,5 /5
(391)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,1/5
Customer Support
4,5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 391
Emmanuel
Emmanuel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great eQMS for regulated industries.

Reviewed on 2023/10/17

Quality Excellence has been core to our culture of quality.

Quality Excellence has been core to our culture of quality.

Pros

Ease of use and integration with products.

Cons

Out of the box solutions may be hard for end users to adopt.

Alternatives Considered

Dot Compliance

Reasons for Choosing MasterControl Quality Excellence

Cost and integration

Reasons for Switching to MasterControl Quality Excellence

Integration with Mx
Debbie
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quality Changes Everything

Reviewed on 2020/05/15

We are currently upgrading from and older version of MasterControl to their new cloud based...

We are currently upgrading from and older version of MasterControl to their new cloud based offering and the updates to the training module will make keeping track of employees training status much quicker and easier.

Pros

The user interface makes this software so much easier to use than others that I have tried, even the most technophobic people in our organisation are willing and able to get on with MasterControl

Cons

There are a couple of areas where we would like to hide or remove buttons so that they don't confuse the end user, but I'm sure these suggestions will be looked at the way MasterControl evaluate all customer feedback and will eventually be implemented.

Alternatives Considered

Ideagen Quality Management

Reasons for Switching to MasterControl Quality Excellence

Offered everything that we needed in a much cleaner and easier to use package
Babs
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MasterControl's Robust InfoCard System Shines, While JReports Falls Short in Managing Large...

Reviewed on 2024/01/25

Pros

MasterControl offers a robust InfoCard system that spans across various modules, enhancing the overall user experience. Document InfoCards effectively consolidate document files and associated metadata, providing a comprehensive overview, including document number, type, subtype, and custom fields

Cons

Unfortunately, my experience with jReports leaves much to be desired, particularly in its ability to handle large volumes of data. As someone who regularly deals with datasets comprising millions of lines, I found JReports to be quite inadequate in meeting the demands of such extensive data processing.

Jeffrey
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Solid QMS for a small biotech

Reviewed on 2024/01/22

Pros

Great customer support. They listen to their users and implement solutions suggested from them.

Cons

The lack of cohesion between the different modules, e.g. Tracking, Documents, and Training

Joy
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paperless quest

Reviewed on 2019/10/23

Pros

This software has enabled us to transition away from paper-based serial processes to electronic, parallel processes. It has brought bushiness efficiencies and increased compliance.

Cons

There were so many benefits to our business when we brought in this software. But (understandably) there were growing pains to balance what it/is not configurable vs making changes to long held business processes.

Alternatives Considered

TrackWise and SmartSolve

Reasons for Switching to MasterControl Quality Excellence

MasterControl's customer service far excelled above the others and the software interface was considered by the evaluation group to be much more intuitive.
Showing 5 reviews of 391 Read all reviews

MasterControl Quality Excellence FAQs

Below are some frequently asked questions for MasterControl Quality Excellence.

MasterControl Quality Excellence offers the following pricing plans:

  • Starting from: US$25 000,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact MasterControl for detailed pricing information.

MasterControl Quality Excellence has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

MasterControl Quality Excellence supports the following languages:

English

MasterControl Quality Excellence supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MasterControl Quality Excellence integrates with the following applications:

Microsoft Excel, Microsoft PowerPoint, Microsoft Word

MasterControl Quality Excellence offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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