eRequester

eRequester

Hosted spend management system with optional feature add-ons

4.1/5 (23 reviews)

eRequester Overview

eRequester is an e-Procurement and spend management platform, which promises to simplify web purchasing with a number of core features and additional modules. Central features include the approval workflow interface and integrated Budget Control module, enabling flexible approval routing logic based on any database field to be defined. The system also supports multiple transaction types to cover purchase/change orders, stock requests, document approval, invoice payments, expense reimbursement, travel authorization and credit card reconciliation etc. An unlimited amount of custom authorization levels can be set per transaction, automatic email notifications setup for reviewing requisitions along with specialized rules for request editing.

eRequester’s reporting features offer advanced field search tools for querying spending, searching requests form multiple companies, before exporting data to Excel for convenient collaboration and sharing. In addition to all requisition data being captured to the centralized database, user notes, comments and purchasing reasons are logged alongside to build an audit-able requisition history. The eRequester admin console can also be fully customized, creating summary dashboards for viewing critical data at a glance.

Pricing

Starting from
N/A
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English, French, Spanish

eRequester Reviews

Overall rating
4.1/5
87% positive reviews
7
Excellent
13
Very good
2
Average
1
Poor
0
Terrible
Elbert S.

Great software that greatly improved our Purchasing abilities.

Used Daily for 1+ year
Reviewed on 2019/09/12
Review Source: Capterra

We were on a paper system using Microsoft GP as our accounting software. We needed something that integrated with GP and was easy to implement and train. After a year researching various alternatives, we chose this software for cost, ease of implementation, and user friendliness. The implementation support was superb and the follow-up customer service was exceptional. We continues to expand into additional modules - the software saved us in significant time and effort of our purchasing team. It also greatly improved our audit response time. Our users can now easily request and track their purchase requests. The final PO is in GP, but this is accessible to them as well. Our number of licenses for GP prevented them from actually being able to check the PO. Recurring or blanket POs are much easier to produce and maintain on an annual basis.

Pros

Ease of use and accessibility to our primary requester personnel.
Integration and Interface to GP2015 simple and automated.
Clearly defined rule sets based on both Levels and Supervisors.
Flexible rule changes to meet changing requirements.
Tracking of requisitions and follow-up on results.
Special Projects tracking.

Cons

So far nothing. Any Minor issues at implementation were worked through and explained by the implementation team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Henk V.

Frax review

Used Daily for 2+ years
Reviewed on 2019/01/29
Review Source: Capterra

Pros

Ease of access - on multiple devices, replaces old (physical) paper process, multiple users able to transact, history of requests - functions as a great database to refer to when needed, exporting function (to multiple formats) replaces manual capturing for budgeting purposes, custom function provides great flexibility.

Cons

Dashboard not able to be customised for our company specifically - who doesnt necessarily make use of all functions, dashboard also not customizable in order to change icons according to request flow, small practical "issues".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Anita U.

Time saver, generates clear & clean-looking purchase orders.

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

Time savings. Ability to involve more people in the purchasing process.

Pros

Ability to e-mail purchase orders directly from eReq to a supplier. Ability to upload attachments (quotations, drawings etc). Show audit trail of when & by whom eReq was initiated/edited/approved/PO created and when & where it was sent. Customizable privileges to different classes of users.

Cons

Some of the setup is tedious and not necessarily most intuitive (luckily the customer service has been pleasant & professional to deal with). Software updates can end up being lengthy processes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Elsabé G.

Speed it up

Used Daily for 1+ year
Reviewed on 2019/02/05
Review Source: Capterra

Approval of purchase requests has been speeded up tremendously. The linking of invoices to orders means any irregularities that are flagged through email alert notifications allows us to investigate these immediately.

Pros

Before Fraxion we could not access our procurement system while out of the office and all purchase requests were handled manually. Now the automated approval system has streamlined both the procurement and invoice accounts payable processes.

Cons

The software does not support the decimal system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Graig T.

Overall good product and price. Has been a favorable experience and has helped our organization.

Used Daily for 6-12 months
Reviewed on 2018/05/24
Review Source: Capterra

See previous part of survey for this answer.

Pros

Flexibility and reliability of routing. Audit trails and notes. One location to store all information on a purchase. Linkage to our accounting software. Visibility into where a request resides. Much less paper.

Cons

Primary features and functions meet our needs. Some items we wish were different: Would like option for our AP clerk to determine the GL code for a purchase rather than having requester learn our codes and determine the proper one. Occasional errors in accounting software when importing information if another user is in accounting system (has to do with batching). Would like to run reports by GL code. Would like ability for a requester or approver to route outside normal routing to another user for an approval and then back to continue normal routing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

eRequester Pricing

Starting from
N/A
Pricing options
Free Trial
One Time License
Subscription
Value for money

Pricing available only on request of a custom quote.

eRequester Features

  • Data Import/Export
  • Invoice Processing
  • Multi-Currency

  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Auditing
  • Automatic Notifications
  • Billing & Invoicing
  • Compliance Management
  • Customizable Reporting
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for eRequester

Key features of eRequester

  • Ability to export reports to Excel format
  • Advanced search for querying virtually any eRequester field
  • Analyze spending with a host of custom reporting tools
  • Approval Workflow engine with unlimited approval levels
  • Budget Management
  • Catalog Management
  • Code requisitions, POs & payment requests to projects
  • Custom Fields for setting up and defining new routing rules
  • Customizable data dashboards tailored to each user
  • Expense Management
  • Inventory Management
  • Multi-currency Module allows the use of foreign currencies
  • Purchase Order module for full PO management
  • Purchase management across multiple transaction types
  • Receiving Module tracks receipt of goods & invoices
  • Route PO invoices or non-PO AP invoices for approval
  • Route requisitions with the Budget Control module
  • Routing rules and exceptions for any request type
  • Send and receive email notifications at every process stage
  • Spend Management

Benefits

  • Available as a centralized SaaS solution, eRequester Hosted boasts secured cloud-based servers housed within an ISO9001 facility, with a 99% uptime.
  • Approval Workflow engine sets up customizable and logical workflows, with unlimited approval levels plus the definition of flexible routing rules via custom fields.
  • Support for multiple transaction types includes POs, change orders, stock requests, invoice payments, document approval, reimbursements and many more.
  • Web-based admin console with dashboard reporting, plus advanced search tools for querying spending, reporting and sharing data results via Excel spreadsheet.
  • Modular system with 8 available add-ons including Budget Control, Change Order, Project Accounting, Inventory, Multi-Currency, Punchout, Receiving, and Request for Quote.
  • eRequester FAQs

    Below are some frequently asked questions for eRequester.

    Q. What type of pricing plans does eRequester offer?

    eRequester offers the following pricing plans:

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    Pricing available only on request of a custom quote.

    Q. What are the main features of eRequester?

    eRequester offers the following features:

    • Ability to export reports to Excel format
    • Advanced search for querying virtually any eRequester field
    • Analyze spending with a host of custom reporting tools
    • Approval Workflow engine with unlimited approval levels
    • Budget Management
    • Catalog Management
    • Code requisitions, POs & payment requests to projects
    • Custom Fields for setting up and defining new routing rules
    • Customizable data dashboards tailored to each user
    • Expense Management
    • Inventory Management
    • Multi-currency Module allows the use of foreign currencies
    • Purchase Order module for full PO management
    • Purchase management across multiple transaction types
    • Receiving Module tracks receipt of goods & invoices
    • Route PO invoices or non-PO AP invoices for approval
    • Route requisitions with the Budget Control module
    • Routing rules and exceptions for any request type
    • Send and receive email notifications at every process stage
    • Spend Management

    Q. Who are the typical users of eRequester?

    eRequester has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does eRequester support?

    eRequester supports the following languages:

    English, French, Spanish

    Q. What type of pricing plans does eRequester offer?

    eRequester has the following pricing plans:

    One Time License, Subscription

    Q. Does eRequester support mobile devices?

    We do not have any information about what devices eRequester supports

    Q. What other apps does eRequester integrate with?

    eRequester integrates with the following applications:

    Blackbaud CRM, Microsoft Dynamics GP, Microsoft Dynamics SL, QuickBooks, Sage 500

    Q. What level of support does eRequester offer?

    eRequester offers the following support options:

    Online Support, Phone Support, Video Tutorials