eRequester is an e-Procurement and spend management platform, which promises to simplify web purchasing with a number of core features and additional modules. Central features include the approval workflow interface and integrated Budget Control module, enabling flexible approval routing logic based on any database field to be defined. The system also supports multiple transaction types to cover purchase/change orders, stock requests, document approval, invoice payments, expense reimbursement, travel authorization and credit card reconciliation etc. An unlimited amount of custom authorization levels can be set per transaction, automatic email notifications setup for reviewing requisitions along with specialized rules for request editing.
eRequester’s reporting features offer advanced field search tools for querying spending, searching requests form multiple companies, before exporting data to Excel for convenient collaboration and sharing. In addition to all requisition data being captured to the centralized database, user notes, comments and purchasing reasons are logged alongside to build an audit-able requisition history. The eRequester admin console can also be fully customized, creating summary dashboards for viewing critical data at a glance.
Ease of access - on multiple devices, replaces old (physical) paper process, multiple users able to transact, history of requests - functions as a great database to refer to when needed, exporting function (to multiple formats) replaces manual capturing for budgeting purposes, custom function provides great flexibility.
Dashboard not able to be customised for our company specifically - who doesnt necessarily make use of all functions, dashboard also not customizable in order to change icons according to request flow, small practical "issues".
Time savings. Ability to involve more people in the purchasing process.
Ability to e-mail purchase orders directly from eReq to a supplier. Ability to upload attachments (quotations, drawings etc). Show audit trail of when & by whom eReq was initiated/edited/approved/PO created and when & where it was sent. Customizable privileges to different classes of users.
Some of the setup is tedious and not necessarily most intuitive (luckily the customer service has been pleasant & professional to deal with). Software updates can end up being lengthy processes.
See previous part of survey for this answer.
Flexibility and reliability of routing. Audit trails and notes. One location to store all information on a purchase. Linkage to our accounting software. Visibility into where a request resides. Much less paper.
Primary features and functions meet our needs. Some items we wish were different: Would like option for our AP clerk to determine the GL code for a purchase rather than having requester learn our codes and determine the proper one. Occasional errors in accounting software when importing information if another user is in accounting system (has to do with batching). Would like to run reports by GL code. Would like ability for a requester or approver to route outside normal routing to another user for an approval and then back to continue normal routing.
Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.
We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.
Approval of purchase requests has been speeded up tremendously. The linking of invoices to orders means any irregularities that are flagged through email alert notifications allows us to investigate these immediately.
Before Fraxion we could not access our procurement system while out of the office and all purchase requests were handled manually. Now the automated approval system has streamlined both the procurement and invoice accounts payable processes.
The software does not support the decimal system.
Pricing available only on request of a custom quote.
Below are some frequently asked questions for eRequester.
eRequester offers the following pricing plans:
Pricing model: One Time License, Subscription
Free Trial: Not Available
Pricing available only on request of a custom quote.
eRequester offers the following features:
eRequester has the following typical customers:
Large Enterprises, Mid Size Business
eRequester supports the following languages:
English, French, Spanish
eRequester has the following pricing plans:
One Time License, Subscription
We do not have any information about what devices eRequester supports
eRequester integrates with the following applications:
Blackbaud CRM, Microsoft Dynamics GP, Microsoft Dynamics SL, QuickBooks, Sage 500
eRequester offers the following support options:
Online Support, Phone Support, Video Tutorials