Smokeball

Legal productivity software for small law firms.

4,7 /5 (179 reviews) Write a Review!

Smokeball Overview

What is Smokeball?

Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. Offline access allows users to keep working without internet access.

Automatic time tracking and timesheets enable law firms to track and record their time and activities accurately. Automated legal forms also aim to enhance productivity by providing users with over 14,000 preloaded country, court and federal forms. Smokeball’s legal document automation and assembly tool allows users to create custom legal template forms. Case management technology helps users to organize contacts, documents, tasks, and more.

Smokeball stores client case details and related documents in one place, thereby giving users quick and central access to all digital files. Supporting electronic signatures through DocuSign, Smokeball allows users to get documents, letters and agreements signed securely online. Users can manage appointments and events as well as sync their Outlook or Google Apps to the Smokeball calendar.

Other Smokeball features include legal website, onboarding and performance profitability management. Visual dashboards provide users with law firm insights. Users can manage tasks and workflows with assignment management technology and daily reminders. Integration with LawPay allows users to manage invoicing and trust accounting.

Smokeball Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Smokeball directly for detailed pricing information.


Smokeball Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Smokeball activity monitoring
Smokeball MS Word integration
Smokeball create invoices
Smokeball staff details
Smokeball attachments
Smokeball client information sheet
Smokeball events
Smokeball video Smokeball video Smokeball video Smokeball screenshot: Smokeball activity monitoring Smokeball screenshot: Smokeball MS Word integration Smokeball screenshot: Smokeball create invoices Smokeball screenshot: Smokeball staff details Smokeball screenshot: Smokeball attachments Smokeball screenshot: Smokeball client information sheet Smokeball screenshot: Smokeball events

Smokeball Reviews

Smokeball Reviews

Overall rating
4,7
/
5
Excellent
143

Very good
31

Average
2

Poor
2

Terrible
1

Value for Money
4,5
Features
4,6
Ease of Use
4,7
Customer Support
4,8
97% recommended this app
Furqan M.

SmallLaw Review

Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.


Sandra E.

Best practice management software!

Our firm literally cannot work without Smokeball. I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home. Luckily for us, Smokeball is everywhere we are. With help from Smokeball's cloud-based system, we were able to transition to working from home very quickly and easily. Thanks to Smokeball's features -- file notes, memos, timeline, phone messages, email tracking, and activity tracking -- it is easier than ever for multiple staff members to collaborate on a file even though they are not physically in the same space. The integration with InfoTrack/Docusign means that we obtain client signatures without even leaving our desks. And the document automation and contact database make working much easier and more productive in general! I highly recommend Smokeball to any small law firm.


Lee P.

Smokeball does not have legal forms as advertised; and does not interact with G calendar

I foolishly jumped in and signed up for a one-year deal with Smokeball. After I explained the shortcomings of their product and my need to buy additional software to make their software work, I asked to be released from my one year contract. Somkeball denied the request. I would strongly look for a product that is less expensive and has some type of money back guarantee.


Brooke A.

I Love Smokeball


Richard M.

Great organziation for a small legal practice

A very positive experience. After dealing with another practice management suite from one of the large, uncaring legal publishing companies, it is a breath of fresh air to be able to work with people who are responsive to and care about our needs and how we work rather than how they want to force us to work.


Furqan M.
Industry: Legal Services
Company size: 2-10 Employees

SmallLaw Review

Used Daily for 1+ year
Reviewed on 2020/11/29
Review Source: Capterra

Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.

Pros

1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more!

2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).

Cons

1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it.

2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us.

3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sandra E.
Industry: Legal Services
Company size: 2-10 Employees

Best practice management software!

Used Daily for 2+ years
Reviewed on 2020/11/30
Review Source: Capterra

Our firm literally cannot work without Smokeball. I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home. Luckily for us, Smokeball is everywhere we are. With help from Smokeball's cloud-based system, we were able to transition to working from home very quickly and easily. Thanks to Smokeball's features -- file notes, memos, timeline, phone messages, email tracking, and activity tracking -- it is easier than ever for multiple staff members to collaborate on a file even though they are not physically in the same space. The integration with InfoTrack/Docusign means that we obtain client signatures without even leaving our desks. And the document automation and contact database make working much easier and more productive in general! I highly recommend Smokeball to any small law firm.

Pros

Email tracking, file notes/timeline. These features make it so much easier for two or more people to collaborate on a file!

Cons

I wish that "to-do" tasks in the system would auto-delete if a matter is canceled or closed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lee P.
Industry: Law Practice
Company size: Self Employed

Smokeball does not have legal forms as advertised; and does not interact with G calendar

Used Daily for 1-5 months
Reviewed on 2019/02/21
Review Source: Capterra

I foolishly jumped in and signed up for a one-year deal with Smokeball. After I explained the shortcomings of their product and my need to buy additional software to make their software work, I asked to be released from my one year contract. Somkeball denied the request. I would strongly look for a product that is less expensive and has some type of money back guarantee.

Pros

The staff is friendly and tries to assist.

Cons

I bought the software for the forms library that you could use in your practice. I am a small practitioner in Oklahoma. However, the forms library for Oklahoma, and most states, is non-existent. Smokeball costs more than other practice software packages. I purchased it for these forms, but had to buy forms elsewhere. Smokeball does not interact with Google products including Google calendar even with work-arounds. My work was all automated through Google calendar. I worked with trying to use the work-around recommended, but none worked. To use Smokeball, I would have had to buy additional soft-ware. This made the one stop shop advertised by Smokeball not work for me at all.

Response from Smokeball

I'm incredibly sorry to hear this, but want to clarify two points for any likeminded readers here:

(1) It is true that we have more forms in some states than others. That's due to how many active users we have in each state; obviously as we grow in some states we add more forms. When users, say in Oklahoma, sign up and see that they need more forms, they can request that our dedicated Content team pull public forms and load them directly into Smokeball for all users to access.

(2) It is true that we currently don't have direct integration with the Google suite. We do, however, integrate directly with MS Office products like Outlook and Word. Our Sales people in charge of demos should make this absolutely clear in initial conversations, and we will ensure that they continue to do so for all future consultations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Brooke A.
Industry: Law Practice
Company size: 2-10 Employees

I Love Smokeball

Used Daily for 2+ years
Reviewed on 2020/11/24
Review Source: Capterra

Pros

I love Smokeballs features. The document automation saves me time and headache with formatting. The integration features make sure that nothing I do is missing in the client files. The cases are always complete. the ease of integration for the products that I use is excellent and seamless. The time tracking capabilities help make sure that I don't miss a billable.

Cons

They recently updated the mobile software so it is more difficult to use on a tablet or my phone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Richard M.
Industry: Law Practice
Company size: 2-10 Employees

Great organziation for a small legal practice

Used Daily for 1+ year
Reviewed on 2020/11/24
Review Source: Capterra

A very positive experience. After dealing with another practice management suite from one of the large, uncaring legal publishing companies, it is a breath of fresh air to be able to work with people who are responsive to and care about our needs and how we work rather than how they want to force us to work.

Pros

Being able to corral the mountains of emails and documents that pass back and forth in a legal transaction is great.

Cons

At times, the online nature of the software means you are waiting a few heartbeats for a page to load up. It is not unbearable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 179 user ratings
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Smokeball Pricing

Smokeball Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Smokeball directly for detailed pricing information.

Contact Smokeball directly for detailed pricing information.

Value for Money
4,5/5
Based on 179 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Smokeball Features

Smokeball Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4,6/5
Based on 179 user ratings
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Categories

Additional information for Smokeball

Additional information for Smokeball

Key features of Smokeball

  • Accounting integration
  • Activity management
  • Archiving & retention
  • Audit trail report
  • Automated legal forms
  • Automated library of legal forms
  • Automatic reminders
  • Automatic time tracking
  • Billing & invoicing
  • Calendar management
  • Client management
  • Collaboration tools
  • Communication management
  • Contact database
  • Contact management
  • Deadline tracking
  • Document assembly
  • Document management
  • Document tagging
  • Drag-and-drop interface
  • Due date tracking
  • Electronic signature capture
  • Email management
  • Event calendar
  • Event management
  • Full text search
  • Legal case management
  • Microsoft Outlook integration
  • Microsoft Word integration
  • Mobile access
  • Onboarding process management
  • Performance tracking
  • Photo management
  • Practice management
  • Search functionality
  • Sync with Microsoft Outlook
  • Task assignment management
  • Task management
  • Template management
  • Third party integration
  • Timesheets
  • Trust accounting management
  • Version control
  • Visual dashboards
  • Website management
  • Workflow management

Benefits

  • Smokeball is available as a native mobile app on iOS or Android, giving users central and flexible access to legal matters including emails, documents, memos and contacts.

  • Users can manage invoicing and trust accounting activity accurately through integration with Smokeball and LawPay.

  • The document assembly and automation tool allows employees to create standardized letters and agreements quickly.

  • Users have access to a library of more than 14,000 automated county, court and federal forms.

  • Via DocuSign, Smokeball enables users to sign legal documents such as engagement letters or retainer agreements securely online.

  • Smokeball FAQs

    Smokeball FAQs

    Below are some frequently asked questions for Smokeball.

    Q. What type of pricing plans does Smokeball offer?

    Smokeball offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Smokeball directly for detailed pricing information.

    Q. What are the main features of Smokeball?

    Smokeball offers the following features:

    • Accounting integration
    • Activity management
    • Archiving & retention
    • Audit trail report
    • Automated legal forms
    • Automated library of legal forms
    • Automatic reminders
    • Automatic time tracking
    • Billing & invoicing
    • Calendar management
    • Client management
    • Collaboration tools
    • Communication management
    • Contact database
    • Contact management
    • Deadline tracking
    • Document assembly
    • Document management
    • Document tagging
    • Drag-and-drop interface
    • Due date tracking
    • Electronic signature capture
    • Email management
    • Event calendar
    • Event management
    • Full text search
    • Legal case management
    • Microsoft Outlook integration
    • Microsoft Word integration
    • Mobile access
    • Onboarding process management
    • Performance tracking
    • Photo management
    • Practice management
    • Search functionality
    • Sync with Microsoft Outlook
    • Task assignment management
    • Task management
    • Template management
    • Third party integration
    • Timesheets
    • Trust accounting management
    • Version control
    • Visual dashboards
    • Website management
    • Workflow management

    Q. Who are the typical users of Smokeball?

    Smokeball has the following typical customers:

    Small Business

    Q. What languages does Smokeball support?

    Smokeball supports the following languages:

    English

    Q. Does Smokeball support mobile devices?

    Smokeball supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Smokeball integrate with?

    Smokeball integrates with the following applications:

    Campaign Monitor, DocuSign, Google Calendar, LawPay, Microsoft Outlook, Microsoft Word, QuickBooks Online

    Q. What level of support does Smokeball offer?

    Smokeball offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials