About Smokeball

Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. Offline access allows users to keep working without internet access.

Automatic time tracking and timesheets enable law firms to track and record their time and activities accurately. Automated legal forms also aim to enhance productivity by providing users with over 14,000 preloaded country, court and federal forms. Smokeball’s legal document automation and assembly tool allows users to create custom legal template forms. Case management technology helps users to organize contacts, documents, tasks, and more.

Smokeball stores client case details and related documents in one place, thereby giving users quick and central access to all digital files. Supporting electronic signatures through DocuSign, Smokeball allows users to get documents, letters and agreements signed securely online. Users can manage appointments and events as well as sync their Outlook or Google Apps to the Smokeball calendar.

Other Smokeball features include legal website, onboarding and performance profitability management. Visual dashboards provide users with law firm insights. Users can manage tasks and workflows with assignment management technology and daily reminders. Integration with LawPay allows users to manage invoicing and trust accounting.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Smokeball

  • Smokeball is available as a native mobile app on iOS or Android, giving users central and flexible access to legal matters including emails, documents, memos and contacts.

  • Users can manage invoicing and trust accounting activity accurately through integration with Smokeball and LawPay.

  • The document assembly and automation tool allows employees to create standardized letters and agreements quickly.

  • Users have access to a library of more than 14,000 automated county, court and federal forms.

  • Via DocuSign, Smokeball enables users to sign legal documents such as engagement letters or retainer agreements securely online.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    Smokeball Software - Smokeball activity monitoring
    Smokeball Software - Smokeball MS Word integration
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    Features

    Total features of Smokeball: 65

    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Audit Trail
    • Automatic Backup
    • Billing & Invoicing
    • Built-in Accounting
    • CRM
    • Calendar Management
    • Case Management
    • Case Notes
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Communication Management
    • Conflict Management
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Credit Card Processing
    • Customer Database
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Deadline Management
    • Docket Management
    • Document Automation
    • Document Capture
    • Document Classification
    • Document Generation
    • Document Management
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Electronic Signature
    • Email Management
    • Expense Tracking
    • For Family Law
    • For Legal Professionals
    • Forms Management
    • Full Text Search
    • Legal Case Management
    • Microsoft Outlook Integration
    • QuickBooks Integration
    • Reminders
    • SSL Security
    • Search/Filter
    • Secure Data Storage
    • Summary Reports
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Timer
    • Timesheet Management
    • Trust Accounting
    • Version Control
    • Workflow Management

    Alternatives

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    MyCase

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    Zola Suite

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    Reviews

    Overall rating

    4,8 /5
    (183)
    Value for Money
    4,5/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,8/5

    Already have Smokeball?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 183
    Furqan M.
    Overall rating
    • Industry: Legal Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    SmallLaw Review

    Reviewed on 2020/11/29

    Overall, an excellent software and definitely worth considering for your law firm, especially if...

    Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.

    Pros

    1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more!

    2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).

    Cons

    1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it.

    2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us.

    3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.

    James H.
    Overall rating
    • Industry: Law Practice
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great platform, great Outlook email syncing, just no ability to automatically monthly invoice.

    Reviewed on 2021/12/08

    My experience with Smokeball was great. If Smokeball had the features I needed that MyCase had, I...

    My experience with Smokeball was great. If Smokeball had the features I needed that MyCase had, I would have stayed with Smokeball. I liked the look of Smokeball better.

    Pros

    It was very user friendly and looked easy to use.
    Very customizeable.
    The Email syncing feature is great if you use Outlook. You can not only send emails when you're logged-in to Smokeball (which connects the email to the matter), but you can also send emails out of Outlook and you can click on a button on the bottom of the email screen and connect that incoming/outgoing email to a Smokeball matter.
    Can create custom fields.
    Can set-up intake forms with fields, that can be sent to the potential client for them to fill-in that automatically in-loads to their contact info in Smokeball.

    Cons

    Not able to set-up automatic repeat invoicing. If you have a client (such as a criminal defense client that needs to make monthly payments and want to, when you're setting up the client's case, set-up future invoices to go out to the client for them to be able to pay on-line, Smokeball can't accomplish this. The only platform I found that was able to do that is MyCase. This is a lifesaver for my criminal-defense firm.
    It only syncs with Outlook and not Gmail.

    Alternatives Considered

    LegalEdge

    Reasons for Choosing Smokeball

    I loved the email syncing that Smokeball had/has. But I wanted to be able to pre-schedule emails to go out on later dates (such as pre-scheduling fax-arraignments to go out via email), Smokeball only synced with Outlook and Outlook will only send out pre-scheduled emails 'if' Outlook is open. Gmail will send out pre-scheduled emails whether Gmail is open or not, which, because of the repeat invoicing that MyCase has and that Smokeball only syncs with Outlook, were my main reasons for going back to MyCase.

    Switched From

    MyCase

    Reasons for Switching to Smokeball

    I loved the email syncing (if you use Outlook), the document management/creation, the customizeability, and the price is very reasonable.
    Lee P.
    Overall rating
    • Industry: Law Practice
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Smokeball does not have legal forms as advertised; and does not interact with G calendar

    Reviewed on 2019/02/21

    I foolishly jumped in and signed up for a one-year deal with Smokeball. After I explained the...

    I foolishly jumped in and signed up for a one-year deal with Smokeball. After I explained the shortcomings of their product and my need to buy additional software to make their software work, I asked to be released from my one year contract. Somkeball denied the request. I would strongly look for a product that is less expensive and has some type of money back guarantee.

    Pros

    The staff is friendly and tries to assist.

    Cons

    I bought the software for the forms library that you could use in your practice. I am a small practitioner in Oklahoma. However, the forms library for Oklahoma, and most states, is non-existent. Smokeball costs more than other practice software packages. I purchased it for these forms, but had to buy forms elsewhere. Smokeball does not interact with Google products including Google calendar even with work-arounds. My work was all automated through Google calendar. I worked with trying to use the work-around recommended, but none worked. To use Smokeball, I would have had to buy additional soft-ware. This made the one stop shop advertised by Smokeball not work for me at all.

    Response from Smokeball

    I'm incredibly sorry to hear this, but want to clarify two points for any likeminded readers here:

    (1) It is true that we have more forms in some states than others. That's due to how many active users we have in each state; obviously as we grow in some states we add more forms. When users, say in Oklahoma, sign up and see that they need more forms, they can request that our dedicated Content team pull public forms and load them directly into Smokeball for all users to access.

    (2) It is true that we currently don't have direct integration with the Google suite. We do, however, integrate directly with MS Office products like Outlook and Word. Our Sales people in charge of demos should make this absolutely clear in initial conversations, and we will ensure that they continue to do so for all future consultations.

    Brooke A.
    Overall rating
    • Industry: Law Practice
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I Love Smokeball

    Reviewed on 2020/11/24

    Pros

    I love Smokeballs features. The document automation saves me time and headache with formatting. The integration features make sure that nothing I do is missing in the client files. The cases are always complete. the ease of integration for the products that I use is excellent and seamless. The time tracking capabilities help make sure that I don't miss a billable.

    Cons

    They recently updated the mobile software so it is more difficult to use on a tablet or my phone.

    Alternatives Considered

    MyCase

    Reasons for Choosing Smokeball

    I didn't like the document automation of Practice Panther nearly as much as I like Smokeballs. The billing software in practice panther is not as user friendly as Smokeballs.

    Reasons for Switching to Smokeball

    Because the feature were more robust and the billing time tracker is key.
    Sarah O.
    Overall rating
    • Industry: Law Practice
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Allows for easy systemization saves time increased profit

    Reviewed on 2020/11/24

    Smokeball is an excellent system that has allowed me to streamline my Estate Planning and Elder Law...

    Smokeball is an excellent system that has allowed me to streamline my Estate Planning and Elder Law practice. They systems I have put in place through smokeball have allowed me to increase profit in each practice area. And my team can sleep well at night knowing things won't get missed or fall through the cracks.

    Pros

    Easy to use, easy to implement. Customer service is excellent they are always willing to improve their product and help with issues and questions. We have systemized every practice area so we don't forget steps and can sleep at night knowing the system has our back.

    Cons

    hybrid cloud and desktop was helpful in the beginning. It is nice to work when not online, however it slows the system a little and going completely cloud based would probably remedy that issue.

    Reasons for Choosing Smokeball

    Needed a much more robust system. I have tired several and Smokeball still leads the pack.

    Reasons for Switching to Smokeball

    It came down to customer service. they had the best team and the best service and they still do now ( 5 years later). I am still happy we went with Smokeball.
    Showing 5 reviews of 183 Read all reviews

    Smokeball FAQs

    Below are some frequently asked questions for Smokeball.

    Smokeball offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Smokeball directly for detailed pricing information.

    Smokeball has the following typical customers:

    Self Employed, 2-10, 11-50

    Smokeball supports the following languages:

    English

    Smokeball supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Smokeball integrates with the following applications:

    Campaign Monitor, DocuSign, Google Calendar, Microsoft Outlook, Microsoft Word, Quickbooks Online

    Smokeball offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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