EQMS

EQMS

Governance, risk & compliance software solution

4.5/5 (17 reviews)

EQMS Overview

EQMS is an all-in-one governance, risk, and compliance (GRC) solution from Qualsys, which covers incidents & accidents, risk management, corrective and preventative action (CAPA) management, document control, audit management, training records, supplier management, asset and equipment management, and more.

The EQMS dashboard gives users real-time access to a variety of key performance indicators (KPIs) through over 50 widgets, enabling users to customize their displays to reflect their most crucial metrics. The document management system allows users to control access to documents, and ensure that employees, managers, customers, and suppliers can access only the most recent document versions. Document acknowledgement, review, and approval processes can also be managed.

With EQMS’s risk manager, users can employ a range of compliance frameworks, including ISO 31000, SOX, Basel, COSO, and AS/NZS 4360, or use their own custom framework for identifying, quantifying, and prioritizing risks using real-time qualitative and quantitative data. Accidents, injuries, and near misses can be recorded and investigated, with facilities for detailed evidence collection and historical records for claim defence support. EQMS also includes native mobile apps for iOS and Android, enabling users to access up-to-date processes and documents from outside the office.

Pricing

Starting from
GBP3000/year
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

EQMS Reviews

Overall rating
4.5/5
88% positive reviews
11
Excellent
4
Very good
1
Average
1
Poor
0
Terrible

EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Used Daily for 2+ years
Reviewed on 7/20/2017
Review Source: Capterra

Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Response from Qualsys

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

High Quality QMS

Used Daily for 2+ years
Reviewed on 6/13/2017
Review Source: Capterra

EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.

Pros

We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.

Cons

The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.

Response from Qualsys

Thank you Rob

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Customer rep guided us through implementation extremely well including training of users.

Used Daily for 1+ year
Reviewed on 4/28/2017
Review Source: Capterra

Compliant against regulations

Pros

Modules are well organised and easy to use. Documents are very easy to find using the search tool in the Navigation window. Training database can be used to generate training records for organisation and records are easily completed.

Cons

CAPA module was difficult to customise. It proved to be a difficult job to update the Issues Manager database and should have been easier.

Although training records can be generated by the system, new records need to be raised each time a document is revised. This is very poor as other systems that I have used generate a training record automatically as soon as the document is revised. When I asked about this, I was informed it would be a major project - this is basic functionality which I was really disappointed to see was not on the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

A 'one stop shop' for all of our Quality and Auditing requirements

Used Daily for 6-12 months
Reviewed on 4/25/2017
Review Source: Capterra

My company has purchased the EQMS system and we have gone for a number of the modules including Training Manager and Audit Manager, which I use on a regular basis.

The system has made my job much easier and all my documents are now easy to access and easy to maintain. The training records are simple to review and update, the matrix review brings everything together in an easy to view format which can also be downloaded into Excel files.

The Audit Manager is easy to use, specific audit can be designed and these are carried out on a tablet, photos and other evidence are easy to collect during the audit. The download feature is excellent and saves valuable time when writing the final report.

The setting up takes a bit of time, but it's worth it and we have received excellent support from Qualsys throughout the setting up of the system.

Pros

Easy to use for lots of information

Cons

Setting up

Response from Qualsys

Hi Adam, Thank you for taking the time to write us a review. We are delighted to hear EQMS is making your role much easier and look forward to helping you maximise your use of the system in the future. Many thanks, the Team at Qualsys.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

EQMS Review

Used Daily for 2+ years
Reviewed on 2/27/2017
Review Source: Capterra

This softaware has enabled us to prepare and meet UKAS ISO 15189 standards. There is alot more that the system can offer its users and would recommend that users explore the full potential of the system. We currently only have a few of the modules available to us!

Pros

Simple to use

Cons

Additional modules need to purchased seperately i.e CAPA, Audit etc

Response from Qualsys

Hi Zaheer, Thank you for taking the time to write a review for us. It's great that you are finding EQMS simple to use and that it's helped you to prepare and meet your UKAS ISO 15189 requirements. We're always looking for opportunities to make our EQMS solution is as flexible and scalable as possible, so many thanks for your feedback. All the best, the Team at Qualsys.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

EQMS Pricing

Starting from
GBP3000/year
Pricing options
Free Trial
One Time License
Subscription
Value for money

Free end users - you only pay for administrators.

EQMS Features

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Data Import/Export
  • Document Storage

  • Custom Fields
  • Customizable Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for EQMS

Key features of EQMS

  • API access for custom integrations
  • Audit & inspection management
  • CAPA (corrective and preventative action) management
  • Change request management
  • Document management
  • Equipment & asset management
  • Incident & accident management
  • Issue management
  • KPI dashboard
  • Microsoft add-ins
  • Risk management
  • SOX compliance
  • Single Sign On
  • Supplier management
  • Training records management

Benefits

  • Access to authorized information can be controlled, and users can ensure that only the latest document versions are made available to customers, suppliers, employees, or managers.

  • Assess risk with ISO 31000, SOX, COSO, AS/NZS 4360, and Basel, or a custom control framework for risk identification and prioritization in real time.

  • Staff training records can be searched by role, trainee, staff group, course, and training type, and training can be assigned to individuals, specific roles, or groups.

  • Scheduled safety checks, servicing, and maintenance ensure health and safety compliance and availability of equipment.

  • Reports and dashboards produced by the issue manager can be used to identify trends and address deviations, exceptions, non-conformance, complaints, and more.

  • EQMS FAQs

    Below are some frequently asked questions for EQMS.

    Q. What type of pricing plans does EQMS offer?

    EQMS offers the following pricing plans:

    Starting from: GBP3000/year

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    Free end users - you only pay for administrators.

    Q. What are the main features of EQMS?

    EQMS offers the following features:

    • API access for custom integrations
    • Audit & inspection management
    • CAPA (corrective and preventative action) management
    • Change request management
    • Document management
    • Equipment & asset management
    • Incident & accident management
    • Issue management
    • KPI dashboard
    • Microsoft add-ins
    • Risk management
    • SOX compliance
    • Single Sign On
    • Supplier management
    • Training records management

    Q. Who are the typical users of EQMS?

    EQMS has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does EQMS support?

    EQMS supports the following languages:

    English

    Q. What type of pricing plans does EQMS offer?

    EQMS has the following pricing plans:

    One Time License, Subscription

    Q. Does EQMS support mobile devices?

    EQMS supports the following devices:

    iPhone, iPad

    Q. What other apps does EQMS integrate with?

    EQMS integrates with the following applications:

    Adobe Sign, Microsoft Outlook, Office 365, SharePoint, Trello

    Q. What level of support does EQMS offer?

    EQMS offers the following support options:

    Knowledge Base, Online Support, Phone Support

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