Trail Blazer Non-Profit Manager
Trail Blazer Non-Profit Manager
About Trail Blazer Non-Profit Manager
Trail Blazer Non-Profit Manager is a cloud-based fundraising software for nonprofit organizations to manage donations and fundraising events. The solution is installed on devices while the data is hosted in a secure cloud facility, providing the flexibility to access information from a Mac, PC, iPad or any web-enabled cellular device.
Trail Blazer provides the set of tools required to manage activities involved in organizing a fundraising event including donor registration, relationship & communication management, pledges, accounting and more. Organizers can create invitation messages and share event information with their members through emails or text messages. The on-premises solution displays search results faster than a web-based solution. Organizers can generate a monthly newsletter and automate its sharing with members.
Non-profit organizations can also leverage the benefit of social media platforms and collect donations from their Facebook page. The solution helps to track membership details such as member profile, subscription plan, renewal dates and donation history, among others. Trail Blazer has also partnered with multiple credit card processing gateways including PayPal and Authorize.Net, to facilitate online payments. All financial information is stored in a secure PCI compliant data center.
The solution is suitable for animal welfare organizations, education institutes, museums religious & faith-based organizations.
Key benefits of Trail Blazer Non-Profit Manager
• Trail Blazer's solution helps non-profit organizations to raise funds and reach out to their target audience quickly through bulk emails and text messages.
• The solution helps fundraisers to digitally record every donation and grant made to ensure complete transparency around fund raising activities.
• With the intuitive calendar, management can see the complete list of events booked for the week, month or the whole year along with the available dates for new booking.
• Event organizers can initiate & run multiple campaigns side by side and send personalized messages or emails to a large number of members in a single click using the eblast feature.
• The solution easily integrates with social media accounts such as Facebook to reach donors and share event details through post and messages and run online campaigns successfully.
Images
Not sure about Trail Blazer Non-Profit Manager?
Compare with a popular alternative
Trail Blazer Non-Profit Manager
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Salesforce Sales Cloud
DONATION
CenterPoint Fund Accounting for Nonprofits
Bloomerang
Reviews
Already have Trail Blazer Non-Profit Manager?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Trail Blazer gives me back my time.
Reviewed on 2018/11/13
It has really helped me keep better track of campaigns and LYBUNTs. Mailing is a lot easier now as...
It has really helped me keep better track of campaigns and LYBUNTs. Mailing is a lot easier now as well. It has automated several things that have helped me spend more time working on what matters.
Pros
The Trail Blazer team is so helpful and getting started is so easy. It is easy to search for the information I need.
Cons
There have been a few things that have been hard to do find to edit.
- Industry: Philanthropy
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Customer Service
Reviewed on 2024/10/24
Pros
Excellent customer support - from a timeliness and issue resolution standpoint. They also offer excellent training and online tutorials.
Cons
I don't really have any complaints. Customizing reports for repetitive use can be challenging but that's mitigated by the excellent customer service
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Trail Blazer Non-Profit Manager
We needed a real donor management systemSwitched From
Microsoft ExcelReasons for Switching to Trail Blazer Non-Profit Manager
Primarily cost and the ability to migrate our existing data cheaply.Response from Trail Blazer Campaign Services
Thanks, Shelly! We enjoy working with your and your organization. As always, please lean on our team if you need anything.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Nonprofit User
Reviewed on 2022/04/02
Assistance with developing campaign templates.
Assistance with developing campaign templates.
Pros
Constituent tracking: Donor contact info/gifts/registrations. Revenue/expenses reports.
Cons
Biggest complaint is the automatic overloading of donor records when a person purchases multiply tickets. Example: A parent purchases 5 tickets for their family to attend a program/event. TrailBlazer automatically creates 5 records for which only one person is recognized with an email and mailing address. This also promotes between three and four times the amount of records in the system (for which the organization is billed annually) when truly only one person's record is viable. Unfortunately this was not realized initially. Many hours have been spent and continue to be spent merging family records to have accurate records in the system.
Develop of campaign mailings was initially difficult to manage. Media specialist was engaged that integrated a program to allow for the ease of developing campaigns for email distribution.
Originally TB automatically marked a new record as allowable to receive emails (donor choice). A change was implemented in TB around two years ago that eliminated that function. We manage registration records daily by checking them as allowable. The donor then has a choice of "unsubscribing" after receiving their first email.
TB is probably best as a vote tracking software where adults are registered per household and multiply non-usable records are not created.
Alternatives Considered
DonorPerfectReasons for Choosing Trail Blazer Non-Profit Manager
Move to a start up nonprofit with no CRM.Reasons for Switching to Trail Blazer Non-Profit Manager
Pricing and apparent ability to tracking constituent information.Response from Trail Blazer Campaign Services
Hi Carla, thank you for your review and your feedback. We will be in touch to help work through some of the issues you are running into. There are ways to configure events so that you collect more data on each participant, such as their name / email / mailing address / phone number / etc.
We also don't know about the change to email subscriptions that you are referencing, so we will need to look into that with you. It sounds like you have your database configured so that any new email signup has to explicitly opt-in a second time, that is a setting that can be turned on or off. Any donor or event attendee should be able to opt-in to future mass emails with ease.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love TrailBlazer
Reviewed on 2022/03/23
We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volu...
We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.
Pros
It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked at. It's been worth every penny. It easily pays for itself in time saved alone. Easy to use, and great customer service. If I could wave a wand and make one move to help the state, it would be to provide this to every chapter.
It provides accountability with QuickBooks and has many huge capabilities. Unlike other systems that we've looked into, they have excellent customer support included without extra cost.
The web app is also wonderful. I can pull up information on the fly. If I meet a volunteer and they are curious on how much their church is giving, I can get an answer within a minute through the app.
It also tracks relationships I have, like: which volunteer serves at which club, when they were processed, what training they have, what church they go to, etc all connected. So, I can pull lists of everyone involved from a church, or all the volunteers from a club, etc. I can also see who has made a pledge, find who my top givers are, see how long it's been since people have given, find which events certain people have attended and given at and which ones haven't.
Cons
Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient.
Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.
Reasons for Choosing Trail Blazer Non-Profit Manager
Customer service was terrible - especially for us as new costumers. If it was that bad while we were coming on board, it was a poor testament of how it could be once we were long time patrons. Plus, they wanted to bill us for customer service. Our information being imported was a mess in their system and we were not given any help or guidance on how to fix it. We also ran into issues trying to get reports and information out of their system.Switched From
BloomerangReasons for Switching to Trail Blazer Non-Profit Manager
Being a small non-profit, price was a main factor that had us consider them. The experience we had with their representatives was the best of all of the demos that we took from the various companies. We trusted that Trailblazer would be there for us and help us out. They remembered us and we felt as though we were valued rather than just another customer.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellant CRM
Reviewed on 2022/04/01
Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was...
Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was their always ready customer support. You get a live staff person who patiently walks you through whatever issue. They also respond to suggested program tweaks.
Pros
The set up was straitforward, and the learning curve wasn't too steep. it was easy to integrate with our payment processor.
Cons
The missing piece was bookkeeping integration and their event registration didn't have an integrated calendar.
Response from Trail Blazer Campaign Services
Thanks, Carl! We enjoy working with you and your team. Your feedback has been very valuable, and we will continue to make improvements to our tools.
Trail Blazer Non-Profit Manager FAQs
Below are some frequently asked questions for Trail Blazer Non-Profit Manager.Q. What type of pricing plans does Trail Blazer Non-Profit Manager offer?
Trail Blazer Non-Profit Manager offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Our base level pricing for under 500 contacts starts at $60 per month or $500 per year. This includes every tool that we've built since 2002, future upgrades, unlimited user accounts, and top-notch live tech support and training.
Q. Who are the typical users of Trail Blazer Non-Profit Manager?
Trail Blazer Non-Profit Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Trail Blazer Non-Profit Manager support?
Trail Blazer Non-Profit Manager supports the following languages:
English
Q. Does Trail Blazer Non-Profit Manager support mobile devices?
Trail Blazer Non-Profit Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Trail Blazer Non-Profit Manager integrate with?
Trail Blazer Non-Profit Manager integrates with the following applications:
Anedot, PayPal, authorize.net
Q. What level of support does Trail Blazer Non-Profit Manager offer?
Trail Blazer Non-Profit Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Trail Blazer Non-Profit Manager.
