Trail Blazer Non-Profit Manager

Cloud-based fundraising software for nonprofit organizations

About Trail Blazer Non-Profit Manager

Trail Blazer Non-Profit Manager is a cloud-based fundraising software for nonprofit organizations to manage donations and fundraising events. The solution is installed on devices while the data is hosted in a secure cloud facility, providing the flexibility to access information from a Mac, PC, iPad or any web-enabled cellular device.

Trail Blazer provides the set of tools required to manage activities involved in organizing a fundraising event including donor registration, relationship & communication management, pledges, accounting and more. Organizers can create invitation messages and share event information with their members through emails or text messages. The on-premises solution displays search results faster than a web-based solution. Organizers can generate a monthly newsletter and automate its sharing with members.

Non-profit organizations can also leverage the benefit of social media platforms and collect donations from their Facebook page. The solution helps to track membership details such as member profile, subscription plan, renewal dates and donation history, among others. Trail Blazer has also partnered with multiple credit card processing gateways including PayPal and Authorize.Net, to facilitate online payments. All financial information is stored in a secure PCI compliant data center.

The solution is suitable for animal welfare organizations, education institutes, museums religious & faith-based organizations.

Key benefits of Trail Blazer Non-Profit Manager

• Trail Blazer's solution helps non-profit organizations to raise funds and reach out to their target audience quickly through bulk emails and text messages.

• The solution helps fundraisers to digitally record every donation and grant made to ensure complete transparency around fund raising activities.

• With the intuitive calendar, management can see the complete list of events booked for the week, month or the whole year along with the available dates for new booking.

• Event organizers can initiate & run multiple campaigns side by side and send personalized messages or emails to a large number of members in a single click using the eblast feature.

• The solution easily integrates with social media accounts such as Facebook to reach donors and share event details through post and messages and run online campaigns successfully.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Trail Blazer IQ (Web App) - Contact Profile
Integrated Donation Forms
Custom Event Registration Pages
Trail Blazer Basecamp - Android and iPhone Mobile App
Trail Blazer CRM - Unlimited Mass Email Built-in (with selectable templates)
Trail Blazer CRM - Contact Profile (Giving History)
Trail Blazer CRM - Built-in Mail Merge Tools for Labels / Envelopes / Letters - Example Thank-You Letter
Trail Blazer CRM - Dashboard Reports
View 9 more
Trail Blazer Non-Profit Manager video
Trail Blazer Non-Profit Manager screenshot: Trail Blazer IQ (Web App) - Contact Profile Trail Blazer Non-Profit Manager screenshot: Integrated Donation Forms Trail Blazer Non-Profit Manager screenshot: Custom Event Registration Pages Trail Blazer Non-Profit Manager screenshot: Trail Blazer Basecamp - Android and iPhone Mobile App Trail Blazer Non-Profit Manager screenshot: Trail Blazer CRM - Unlimited Mass Email Built-in (with selectable templates) Trail Blazer Non-Profit Manager screenshot: Trail Blazer CRM - Contact Profile (Giving History) Trail Blazer Non-Profit Manager screenshot: Trail Blazer CRM - Built-in Mail Merge Tools for Labels / Envelopes / Letters - Example Thank-You Letter Trail Blazer Non-Profit Manager screenshot: Trail Blazer CRM - Dashboard Reports

Features

Total features of Trail Blazer Non-Profit Manager: 42

  • API
  • Activity Tracking
  • Alumni Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Collaboration Tools
  • Contact Management
  • Contribution Tracking
  • Dashboard
  • Data Import/Export
  • Demographic Data
  • Donor Management
  • Dues Management
  • Duplicate Detection
  • Email Distribution
  • Email Marketing
  • Event Calendar
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Reporting
  • Member Database
  • Membership Management
  • Mobile Giving
  • Multi-Channel Communication
  • Online Forms
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Social Media Integration
  • Volunteer Management
  • Website Integration

Alternatives

Bloomerang

4,7
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Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors

DonorPerfect

4,5
#2 Alternative to Trail Blazer Non-Profit Manager
No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation...

CharityEngine

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#3 Alternative to Trail Blazer Non-Profit Manager
CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech,...

Neon CRM

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#4 Alternative to Trail Blazer Non-Profit Manager
Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and...

Reviews

Overall rating

4,3 /5
(51)
Value for Money
4,5/5
Features
3,9/5
Ease of Use
3,8/5
Customer Support
4,9/5

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Showing 5 reviews of 51
Dustin V.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Trailblazer

Reviewed on 2018/11/02

I love TrailBlazer! It is the best single decision I've made for my non-profit in the past 10...

I love TrailBlazer! It is the best single decision I've made for my non-profit in the past 10 years! The customer services is outstanding, and I love the system.

Pros

It does SO much! It is light-years beyond Excel and serves us better than any other online system that we've looked into! Everything we do can be exported to an Excel form, it tracks people, finances, events, emails, relationships and so much more. It is easy to use and navigate and keeps us organized. I can run thousands of reports and customize all of it to meet my needs. Training is easy to understand and straightforward.

Cons

The email creation tool could be easier to use for those not skilled in HTML. It can do a lot but it isn't drag-and-drop easy like other systesm.

Agnes D.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trail Blazer Review

Reviewed on 2020/12/29

Overall experience is good. The Attribute section is very helpful. Also - when I call for...

Overall experience is good. The Attribute section is very helpful. Also - when I call for support it has always been a very helpful and pleasant experience.

Pros

Trail Blazer functions differently than other databases. Once I was used to how to work with it, I like how much I can do with it. I also like the Attribute feature. It allows me to pull out just what group I want to use.

Cons

I use Trailblazer for people to sign up for workshops and events. I don't like that I can't add items to the registration page. We would love to be able to ask things like what Parish people belong to, a title line, etc.. We also have Deacons, Priests, Bishops and the Archbishop and their titles are always used. When signing up they will sometimes add it to the first names block. Otherwise, I have to go back and add it for any correspondence. Also - some of the columns that I think should always show up are different on all of the queries I use. For instance, it would be helpful if the Title always showed up.

Ykatirina C.
Overall rating
  • Industry: Performing Arts
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Lacking on Donor Mailing Capabilities

Reviewed on 2020/12/17

I have learned a lot about how to use this database, however, I am often frustrated at how clunky...

I have learned a lot about how to use this database, however, I am often frustrated at how clunky it is. Yes, it's customizable, but it's very difficult to do some of the most straightforward and necessary functions for our organization.

Pros

I like that you can customize and edit your own attributes and query views for columns.
I love how in columns, you can make attributes updatable, and edit them.
I like that you can save queries, though I rarely use the function.

Cons

There's a lot that I dislike about the user experience of this database:
-When you run a query, I wish you could create an attribute and assign it to all donors in the query
-I wish I could update attributes for donors from other search space (e.g. contributions, events, etc)
-I don't like that it's only available on PC, and I have to use remote desktop on my Mac laptop.
-Mailings are really difficult - households aren't very use-friendly. For example, when I want to mail all of our donors, I have to search the donors in contributions, export them, import them to tag with an attribute as donors, then I honestly can't remember the next steps, if very complicated, and if I am creating multiple lists (e.g. donors, Lybunts, non-donors) I have to deduplicate the lists because there is so much overlap, when I just want the system to reflect who is on what list--it's very complicated and time consuming.
-WIth Contributions, the button to "exclude events marked 'non-tax deductible'"to distinguish between sales and donations, is not available in other queries outside the contribution tab.
-Reports are not helpful - unclear if it's including all income, vs. just contributions
-I need to use summaries and pivot tables for most basic tasks, which is very challenging
-Searching and exporting a List of our donors, separated by giving level is very complicated
-Importing - duplicate contacts happen often when names & emails don't merge
-Matching funds & Events is weird & clunky

Response from Trail Blazer Campaign Services

Thank you for the review and the detailed feedback. As we continue to develop our product we are always interested in which items a customer struggles with, and making every effort to improve it. A few items worth mentioning: they system has the ability to mass update both a list of individual contacts as well as household records with an attribute item en masse.
- Article 1: https://www.trailblz.com/kb/?action=view&kb=276&cat=0&qq=attribute
- Article 2: https://www.trailblz.com/kb/?action=view&kb=234&cat=0&qq=attribute

Regarding the upkeep of household records, running and saving custom queries and reports for mailings and other purposes, we HIGHLY recommend a live interactive training with one of our experts on the same: [email protected]

We see that a customer that is struggling with something can usually rectify it with a training, and often a second or third on more complex issues.

Kathy M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lots of Search & Record set up options and very good support.

Reviewed on 2020/12/17

It has been a major upgrade from our one staff only having access on Access on her computer. All...

It has been a major upgrade from our one staff only having access on Access on her computer. All kinds of reports can now be pulled for mailing lists, donor specific info for a board member communication, and more. The Support team is very quick to respond and always pleasant to work with. Earlier this year, they even agreed and implemented my suggestion that would benefit all non-profits.

Pros

Being able to access by multiple staff/volunteers from different locations. And the ability to pull information Searches by a variety of Attributes, which can be added to. Use of mass email communications is great and easy to use once templates are set up.

Cons

The cons list has shortened over the last 4 years as the company has upgraded and added to the system.

Roxanne F.
Overall rating
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Data collection

Reviewed on 2020/12/24

We have better communication with our partners, volunteers, and customers.

We have better communication with our partners, volunteers, and customers.

Pros

Our office does not use the software for donor management. We use it for volunteer and educational workshop attendees data collection. Each employee had their own mail list and you had ask if anyone had the person you were looking for. How inefficient! Trail Blazer is quick and easy for all staff to use.

Cons

I would like to see an easier faster way to download a list. Maybe download it as an Excel file.

Response from Trail Blazer Campaign Services

Roxanne, thank you for the review! Regarding the download of data - from every list in the database you can download it by clicking [Export]. This allows the file to be opened in Excel. I will follow up with you directly to walk through that process. Joel

Showing 5 reviews of 51 Read all reviews

Trail Blazer Non-Profit Manager FAQs

Below are some frequently asked questions for Trail Blazer Non-Profit Manager.

Trail Blazer Non-Profit Manager offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Our base level pricing for under 500 contacts starts at $60 per month or $500 per year. This includes every tool that we've built since 2002, future upgrades, unlimited user accounts, and top-notch live tech support and training.

We do not have any information about Trail Blazer Non-Profit Manager features

Trail Blazer Non-Profit Manager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Trail Blazer Non-Profit Manager supports the following languages:

English

Trail Blazer Non-Profit Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Trail Blazer Non-Profit Manager integrates with the following applications:

Anedot, Authorize.Net, PayPal

Trail Blazer Non-Profit Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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