Trail Blazer Non-Profit Manager

Trail Blazer Non-Profit Manager

Cloud-based fundraising software for nonprofit organizations

About Trail Blazer Non-Profit Manager

Trail Blazer Non-Profit Manager is a cloud-based fundraising software for nonprofit organizations to manage donations and fundraising events. The solution is installed on devices while the data is hosted in a secure cloud facility, providing the flexibility to access information from a Mac, PC, iPad or any web-enabled cellular device.

Trail Blazer provides the set of tools required to manage activities involved in organizing a fundraising event including donor registration, relationship & communication management, pledges, accounting and more. Organizers can create invitation messages and share event information with their members through emails or text messages. The on-premises solution displays search results faster than a web-based solution. Organizers can generate a monthly newsletter and automate its sharing with members.

Non-profit organizations can also leverage the benefit of social media platforms and collect donations from their Facebook page. The solution helps to track membership details such as member profile, subscription plan, renewal dates and donation history, among others. Trail Blazer has also partnered with multiple credit card processing gateways including PayPal and Authorize.Net, to facilitate online payments. All financial information is stored in a secure PCI compliant data center.

The solution is suitable for animal welfare organizations, education institutes, museums religious & faith-based organizations.


Key benefits of Trail Blazer Non-Profit Manager

• Trail Blazer's solution helps non-profit organizations to raise funds and reach out to their target audience quickly through bulk emails and text messages.

• The solution helps fundraisers to digitally record every donation and grant made to ensure complete transparency around fund raising activities.

• With the intuitive calendar, management can see the complete list of events booked for the week, month or the whole year along with the available dates for new booking.

• Event organizers can initiate & run multiple campaigns side by side and send personalized messages or emails to a large number of members in a single click using the eblast feature.

• The solution easily integrates with social media accounts such as Facebook to reach donors and share event details through post and messages and run online campaigns successfully.


Images

Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (Web App) - Contact Profile
Trail Blazer Non-Profit Manager Software - Integrated Donation Forms
Trail Blazer Non-Profit Manager Software - Custom Event Registration Pages
Trail Blazer Non-Profit Manager Software - Trail Blazer Basecamp - Android and iPhone Mobile App
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Unlimited Mass Email Built-in (with selectable templates)
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Contact Profile (Giving History)
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Built-in Mail Merge Tools for Labels / Envelopes / Letters - Example Thank-You Letter
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Dashboard Reports
View 9 more
Trail Blazer Non-Profit Manager video
Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (Web App) - Contact Profile
Trail Blazer Non-Profit Manager Software - Integrated Donation Forms
Trail Blazer Non-Profit Manager Software - Custom Event Registration Pages
Trail Blazer Non-Profit Manager Software - Trail Blazer Basecamp - Android and iPhone Mobile App
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Unlimited Mass Email Built-in (with selectable templates)
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Contact Profile (Giving History)
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Built-in Mail Merge Tools for Labels / Envelopes / Letters - Example Thank-You Letter
Trail Blazer Non-Profit Manager Software - Trail Blazer CRM - Dashboard Reports

Not sure about Trail Blazer Non-Profit Manager? Compare with a popular alternative

Trail Blazer Non-Profit Manager

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Starting Price

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Integrations

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Value for Money

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Reviews

Overall rating

4,3 /5
(70)
Value for Money
4,5/5
Features
3,9/5
Ease of Use
3,9/5
Customer Support
4,9/5

Already have Trail Blazer Non-Profit Manager?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 70
Dustin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love TrailBlazer

Reviewed on 2022/03/23

We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volu...

We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.

Pros

It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked at. It's been worth every penny. It easily pays for itself in time saved alone. Easy to use, and great customer service. If I could wave a wand and make one move to help the state, it would be to provide this to every chapter.

It provides accountability with QuickBooks and has many huge capabilities. Unlike other systems that we've looked into, they have excellent customer support included without extra cost.

The web app is also wonderful. I can pull up information on the fly. If I meet a volunteer and they are curious on how much their church is giving, I can get an answer within a minute through the app.

It also tracks relationships I have, like: which volunteer serves at which club, when they were processed, what training they have, what church they go to, etc all connected. So, I can pull lists of everyone involved from a church, or all the volunteers from a club, etc. I can also see who has made a pledge, find who my top givers are, see how long it's been since people have given, find which events certain people have attended and given at and which ones haven't.

Cons

Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient.

Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.

Alternatives Considered

Bloomerang, Blackbaud eTapestry and Microsoft Excel

Reasons for Choosing Trail Blazer Non-Profit Manager

Customer service was terrible - especially for us as new costumers. If it was that bad while we were coming on board, it was a poor testament of how it could be once we were long time patrons. Plus, they wanted to bill us for customer service. Our information being imported was a mess in their system and we were not given any help or guidance on how to fix it. We also ran into issues trying to get reports and information out of their system.

Switched From

Bloomerang

Reasons for Switching to Trail Blazer Non-Profit Manager

Being a small non-profit, price was a main factor that had us consider them. The experience we had with their representatives was the best of all of the demos that we took from the various companies. We trusted that Trailblazer would be there for us and help us out. They remembered us and we felt as though we were valued rather than just another customer.
Frank
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trail Blazer

Reviewed on 2022/04/04

Pros

The response for queries is fantastic.

Cons

Using a MAC makes things a little frustrating.

Alternatives Considered

DonorPerfect and Salesforce Sales Cloud

Reasons for Choosing Trail Blazer Non-Profit Manager

Ease of queries and common sense nomenclature.

Response from Trail Blazer Campaign Services

Thanks, Frank! We always enjoy working with you and your team. If you run into any issues while working on a Mac, please give us a call. There are a handful of useful tips and tricks we can show you to help improve your workflow.

Carla
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Nonprofit User

Reviewed on 2022/04/02

Assistance with developing campaign templates.

Assistance with developing campaign templates.

Pros

Constituent tracking: Donor contact info/gifts/registrations. Revenue/expenses reports.

Cons

Biggest complaint is the automatic overloading of donor records when a person purchases multiply tickets. Example: A parent purchases 5 tickets for their family to attend a program/event. TrailBlazer automatically creates 5 records for which only one person is recognized with an email and mailing address. This also promotes between three and four times the amount of records in the system (for which the organization is billed annually) when truly only one person's record is viable. Unfortunately this was not realized initially. Many hours have been spent and continue to be spent merging family records to have accurate records in the system.

Develop of campaign mailings was initially difficult to manage. Media specialist was engaged that integrated a program to allow for the ease of developing campaigns for email distribution.

Originally TB automatically marked a new record as allowable to receive emails (donor choice). A change was implemented in TB around two years ago that eliminated that function. We manage registration records daily by checking them as allowable. The donor then has a choice of "unsubscribing" after receiving their first email.

TB is probably best as a vote tracking software where adults are registered per household and multiply non-usable records are not created.

Alternatives Considered

DonorPerfect

Reasons for Choosing Trail Blazer Non-Profit Manager

Move to a start up nonprofit with no CRM.

Reasons for Switching to Trail Blazer Non-Profit Manager

Pricing and apparent ability to tracking constituent information.

Response from Trail Blazer Campaign Services

Hi Carla, thank you for your review and your feedback. We will be in touch to help work through some of the issues you are running into. There are ways to configure events so that you collect more data on each participant, such as their name / email / mailing address / phone number / etc.

We also don't know about the change to email subscriptions that you are referencing, so we will need to look into that with you. It sounds like you have your database configured so that any new email signup has to explicitly opt-in a second time, that is a setting that can be turned on or off. Any donor or event attendee should be able to opt-in to future mass emails with ease.

Kelly
Overall rating
  • Industry: Fund-Raising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customer service wins

Reviewed on 2022/03/23

Trail Blazer has been great for moving our small non-profit organization into a larger one at a...

Trail Blazer has been great for moving our small non-profit organization into a larger one at a reasonable price. We started using Trail Blazer when we had under 1,000 donor records and now we have over 5,000 donor records. The software has helped us organize donor information with tools to help us create more in-depth donor details that are easily searchable. Although, this software may not have the prettiest interface, the customer service is what makes this company special. They were extremely helpful during the initial set up. I love that whenever I call or email for help, I always get one of the same three helpful employees and they always respond!

Pros

The customer service is what I like best! Someone is always available to help.

Cons

The interface is pretty old-school. There are major improvements needed for creating newsletters that allow the user to be more creative.

Alternatives Considered

Blackbaud Raiser's Edge NXT and Blackbaud eTapestry

Reasons for Switching to Trail Blazer Non-Profit Manager

It was less expensive and the employees were good at answering my initial questions.

Response from Trail Blazer Campaign Services

Thanks for the feedback, Kelly! We are in the process of developing a newer version of the software. We would be happy to get you logged into it so that you can begin testing. Your feedback is valuable and we are always here to help if you need anything.

Carl
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellant CRM

Reviewed on 2022/04/01

Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was...

Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was their always ready customer support. You get a live staff person who patiently walks you through whatever issue. They also respond to suggested program tweaks.

Pros

The set up was straitforward, and the learning curve wasn't too steep. it was easy to integrate with our payment processor.

Cons

The missing piece was bookkeeping integration and their event registration didn't have an integrated calendar.

Response from Trail Blazer Campaign Services

Thanks, Carl! We enjoy working with you and your team. Your feedback has been very valuable, and we will continue to make improvements to our tools.

Showing 5 reviews of 70 Read all reviews

Trail Blazer Non-Profit Manager FAQs

Below are some frequently asked questions for Trail Blazer Non-Profit Manager.

Trail Blazer Non-Profit Manager offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Our base level pricing for under 500 contacts starts at $60 per month or $500 per year. This includes every tool that we've built since 2002, future upgrades, unlimited user accounts, and top-notch live tech support and training.

Trail Blazer Non-Profit Manager has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Trail Blazer Non-Profit Manager supports the following languages:

English

Trail Blazer Non-Profit Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Trail Blazer Non-Profit Manager integrates with the following applications:

Anedot, PayPal, authorize.net

Trail Blazer Non-Profit Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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