Clinical Conductor CTMS

Most widely used CTMS by research organizations

4,5 /5 (28 reviews) Write a Review!

Clinical Conductor CTMS Overview

What is Clinical Conductor CTMS?

Clinical Conductor is the most widely used CTMS in the world for managing clinical studies, having enabled leading research organizations to grow revenue by an average of 21% per study, while increasing efficiency by over 20%. It is a scalable solution that seamlessly links enterprise functions with comprehensive site management capabilities under a single system, while adapting and integrating with existing research infrastructure as needed. Clinical Conductor CTMS is a role-based solution that acts as the central repository for study-related information, while optimizing the management of each clinical trial from startup to closeout.

Clinical Conductor has helped leading health systems centralize their research organization, increasing the reimbursement rate from sponsor payments, organizing document management, optimizing enrollment metrics and much more, all while increasing compliance.

The system includes modules that make managing disparate activities and accessing information easier, benefitting all roles involved in research including finance, regulatory & compliance personnel, study coordinators, principal investigators, administrators and executives.

Clinical Conductor CTMS Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact vendor for detailed pricing information.


Clinical Conductor CTMS Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
English

Media

Manage Multiple Studies at One Time
Track Enrollment Levels
Generate Ad-hoc BI Reports
Clinical Conductor CTMS video Clinical Conductor CTMS video Clinical Conductor CTMS screenshot: Manage Multiple Studies at One Time Clinical Conductor CTMS screenshot: Track Enrollment Levels Clinical Conductor CTMS screenshot: Generate Ad-hoc BI Reports Clinical Conductor CTMS screenshot:

Clinical Conductor CTMS Reviews

Clinical Conductor CTMS Reviews

Overall rating
4,5
/
5
Excellent
16

Very good
11

Average
1

Poor
0

Terrible
0

Value for Money
4,3
Features
4,2
Ease of Use
4
Customer Support
4,6
96% recommended this app
Ellie M.

I love Clinical Conductor!

Customer Service is second to none. I've always had a great experience with everyone from the sales team to the support staff. Fun people with a great work ethic and sense of humor!


Douglas M.

Fast, Reliable Cloud based software 5.0

The ability of the system to track elements of a study to ensure you are capturing the functionality of the coordinator/PI time, ability to instill bonuses should it be needed, capture team coverage while primary will be out of office, recruitment management using social media and real time matrix showing financial analysis to make informed decisions on future studies. I would use their service and recommend to other research sites as well. Bio-optronics team has addressed every concerned we had in a prompt, courteous manner.


Casey K.

Average Product

We've had the product for about 5 years. In my opinion, the product has great potential, but it consistently falls short on simple quality of life issues. For example, allowing the ability to sort all variables on a given page, and headers should remain static when scrolling down a large data set. Depending on the size of your organization, I would advise assigning an administrator for your site to help with establishing standard use guidelines and ensuring data quality. Without one, it can be very difficult to show reliable data or provide a "return on investment".


Verified Reviewer

Sound Medical Research

I've been using Clinical Conductor for about 5 years both as a clinical research coordinator and clinical trial manager and for the most part I've been happy with the product however the time it takes to navigate around for instance completing a visit, looking up an available time on the calendar then scheduling a visit or speaking to a CRA who needs to schedule a visit requires checking the calendar then going into studies choosing the study finding the monitor and scheduling the visit


Betsy H.

Clinical Conductor Support cannot be beat!

We began using Clinical Conductor at our site in 2008 and have been very happy with our decision ever since! You couldn't ask for better customer support!! From the beginning, all of our data was transferred from our previous CTMS with ease. Support team provided excellent training and continues to do so as the CTMS continues to evolve with changing needs at the site level. We have been able to consolidate every aspect of our business and streamline processes from pre-study site selection through close-out activities. Where previously everyone had created their own spreadsheets to monitor and measure metrics, now everything is automatic and reports can be generated at the "click of a button". The ease of exporting to Excel for those who want to maintain their spreadsheets is also wonderful! We have been able to increase our budgets for recruitment advertising by providing detailed metrics and tracking of every call received and the outcome of enrollment in our studies. We are a dedicated clinical research site with multiple offices and multiple investigators and Clinical Conductor has been a "life-saver" to effectively manage all of our projects. Our site typically has 60-70 active studies (in various stages from site selection through close-out) at all times so as you can imagine we have encountered virtually any "odd" scenario you could imagine over our 6 years of using Clinical Conductor and we have always been able to make everything work.

My one suggestion to anyone considering investing in a CTMS is to have a dedicated staff member as your Administrator for set-up; staff training and point of contact. The system can appear to be overwhelming because of the many capabilities but that Administrator can ensure things work appropriately for your site and can also develop SOPs for use and training users to ensure smooth operation. Once you get established the ease of use of the system is apparent and if you find something that doesn't work for your site the Support Team always welcomes your suggestions and provides quick instruction on how to accomplish your goals.


Ellie M.
Industry: Research
Company size: 11-50 Employees

I love Clinical Conductor!

Used Daily for 2+ years
Reviewed on 2018/11/16
Review Source: Capterra

Customer Service is second to none. I've always had a great experience with everyone from the sales team to the support staff. Fun people with a great work ethic and sense of humor!

Pros

It's easy to use, very intuitive and provides many of the reports that I need for our site.

Cons

I would like for it to be able to integrate and import data from our EHR system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Douglas M.
Industry: Hospital & Health Care
Company size: 5 001-10 000 Employees

Fast, Reliable Cloud based software 5.0

Used Daily for 2+ years
Reviewed on 2018/08/30
Review Source: Capterra

The ability of the system to track elements of a study to ensure you are capturing the functionality of the coordinator/PI time, ability to instill bonuses should it be needed, capture team coverage while primary will be out of office, recruitment management using social media and real time matrix showing financial analysis to make informed decisions on future studies. I would use their service and recommend to other research sites as well. Bio-optronics team has addressed every concerned we had in a prompt, courteous manner.

Pros

I like the web conferences offered to ensure your staff and administrator for the system understand the full capabilities of the program used. The ability to manage your documents and print at multiple sites should you need to be very comforting.
the two part verification for stipend payment to prevent errors

Cons

The inability to lock data once verified by the study manager or administrator to ensure all of the team who worked on study get the credit. Which once explained to their team is being addressed.
During a rollback to correct data you may need to complete information twice as it resets to default staff, a minor inconvenience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Casey K.
Industry: Research
Company size: 51-200 Employees

Average Product

Used Daily for 2+ years
Reviewed on 2018/08/24
Review Source: Capterra

We've had the product for about 5 years. In my opinion, the product has great potential, but it consistently falls short on simple quality of life issues. For example, allowing the ability to sort all variables on a given page, and headers should remain static when scrolling down a large data set. Depending on the size of your organization, I would advise assigning an administrator for your site to help with establishing standard use guidelines and ensuring data quality. Without one, it can be very difficult to show reliable data or provide a "return on investment".

Pros

Pros: Financial functionalities are quite adequate. However, it does not conform to budgets with visit payments and conditional, invoiceable items for payment very well. Visit management is adequate. However, there are limitations conforming to protocols that require conditional, as needed items. For example, capturing reportable events at times outside of a scheduled protocol visit are challenging. Affordable. Customer service is responsive and unlimited.

Cons

Usability, user experience. Can be very difficult to navigate and answer questions clearly and quickly. Workarounds can be common and confusing for end users. Recruitment functionality is cumbersome and not customizable. Especially for sites where the pre-screening process can take weeks to months for a study.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Verified Reviewer
Industry: Research
Company size: 2-10 Employees

Sound Medical Research

Used Daily for 2+ years
Reviewed on 2018/11/19
Review Source: Capterra

I've been using Clinical Conductor for about 5 years both as a clinical research coordinator and clinical trial manager and for the most part I've been happy with the product however the time it takes to navigate around for instance completing a visit, looking up an available time on the calendar then scheduling a visit or speaking to a CRA who needs to schedule a visit requires checking the calendar then going into studies choosing the study finding the monitor and scheduling the visit

Pros

The interface looks good and it fairly easy and intuitive for navigate for the most part. I like the training that is available.

Cons

For many things it can take a lot of clicks to get to where you want to go. My personal wish would be able to much more from my weekly calendar screen, such as schedule appointments and non-stud appointments, approve stipends and complete visits. When scheduling a patient it would be nice to have the scheduled date ranges and times with a list of available time slots for that visit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Betsy H.

Clinical Conductor Support cannot be beat!

Reviewed on 2014/06/18
Review Source: Capterra

We began using Clinical Conductor at our site in 2008 and have been very happy with our decision ever since! You couldn't ask for better customer support!! From the beginning, all of our data was transferred from our previous CTMS with ease. Support team provided excellent training and continues to do so as the CTMS continues to evolve with changing needs at the site level. We have been able to consolidate every aspect of our business and streamline processes from pre-study site selection through close-out activities. Where previously everyone had created their own spreadsheets to monitor and measure metrics, now everything is automatic and reports can be generated at the "click of a button". The ease of exporting to Excel for those who want to maintain their spreadsheets is also wonderful! We have been able to increase our budgets for recruitment advertising by providing detailed metrics and tracking of every call received and the outcome of enrollment in our studies. We are a dedicated clinical research site with multiple offices and multiple investigators and Clinical Conductor has been a "life-saver" to effectively manage all of our projects. Our site typically has 60-70 active studies (in various stages from site selection through close-out) at all times so as you can imagine we have encountered virtually any "odd" scenario you could imagine over our 6 years of using Clinical Conductor and we have always been able to make everything work.

My one suggestion to anyone considering investing in a CTMS is to have a dedicated staff member as your Administrator for set-up; staff training and point of contact. The system can appear to be overwhelming because of the many capabilities but that Administrator can ensure things work appropriately for your site and can also develop SOPs for use and training users to ensure smooth operation. Once you get established the ease of use of the system is apparent and if you find something that doesn't work for your site the Support Team always welcomes your suggestions and provides quick instruction on how to accomplish your goals.

Rating breakdown

Ease of Use
Customer Support

User recommendation
8,3/10
Based on 28 user ratings
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Clinical Conductor CTMS Pricing

Clinical Conductor CTMS Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact vendor for detailed pricing information.

Contact vendor for detailed pricing information.

Value for Money
4,3/5
Based on 28 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Clinical Conductor CTMS Features

Clinical Conductor CTMS Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,2/5
Based on 28 user ratings
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Categories

Additional information for Clinical Conductor CTMS

Additional information for Clinical Conductor CTMS

Key features of Clinical Conductor CTMS

  • 21 CFR part 11 compliance
  • Document management
  • Electronic data capture
  • Enrollment management
  • HIPAA compliant
  • Open api
  • Patient database
  • Recruiting management
  • Study planning
  • Task scheduling
  • User activity monitoring

Benefits

  • Users can track their payments and budgets efficiently, and can set more than one budget for the same task.

  • Clinical Conductor CTMS allows users to quickly set up protocols, add amendments, and share them efficiently.

  • The solution enables users to quickly find the most suitable people for trials for the minimum possible cost.

  • Users can increase their return on investment through actual tracking of campaign effectiveness.

  • Patient details can be stored in the database and payments quickly processed through the debit payment methods.

  • Users can set, configure and track all studies, even from remote places.

  • Clinical Conductor CTMS FAQs

    Clinical Conductor CTMS FAQs

    Below are some frequently asked questions for Clinical Conductor CTMS.

    Q. What type of pricing plans does Clinical Conductor CTMS offer?

    Clinical Conductor CTMS offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact vendor for detailed pricing information.

    Q. What are the main features of Clinical Conductor CTMS?

    Clinical Conductor CTMS offers the following features:

    • 21 CFR part 11 compliance
    • Document management
    • Electronic data capture
    • Enrollment management
    • HIPAA compliant
    • Open api
    • Patient database
    • Recruiting management
    • Study planning
    • Task scheduling
    • User activity monitoring

    Q. Who are the typical users of Clinical Conductor CTMS?

    Clinical Conductor CTMS has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Clinical Conductor CTMS support?

    Clinical Conductor CTMS supports the following languages:

    English

    Q. What type of pricing plans does Clinical Conductor CTMS offer?

    Clinical Conductor CTMS has the following pricing plans:

    Subscription

    Q. Does Clinical Conductor CTMS support mobile devices?

    We do not have any information about what devices Clinical Conductor CTMS supports

    Q. What other apps does Clinical Conductor CTMS integrate with?

    Clinical Conductor CTMS integrates with the following applications:

    Cerner PowerChart, EPIC

    Q. What level of support does Clinical Conductor CTMS offer?

    Clinical Conductor CTMS offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials