Ideagen Quality Management

Ideagen Quality Management

4.5 (173)
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Quality, compliance, safety and risk management

About Ideagen Quality Management

Ideagen Quality Management is an electronic quality management system from Ideagen, which also automates business processes covering compliance, safety, and risk management. Included in the system are tools for managing documents, staff training and competence, safety, incidents, corrective and preventative actions (CAPA), audits, suppliers, and more. Structures, workflows, data security, alerts, and escalations can all be configured in Ideagen Quality Management to reflect organizational standards and processes.

Ideagen Quality Management’s audit module gives users control of the full audit lifecycle, covering planning and scheduling, preparation, implementation, reporting, and action tracking. Audit capabilities are available offline, allowing users to work remotely with limited connectivity. Risk-based internal audits can be carried out, and financial audits, including SOX, can be automated. The CAPA system can be used to centrally record, manage, and track the progress of actions, with approval process workflow management enabling the automatic routing of approvals, notifications, reminders, escalations, and closures to the responsible individuals.

Ideagen Quality Management enables users to monitor performance via KPIs (key performance indicators) in real time, for operational performance, quality, safety, risk, and compliance, and use these to identify and correct issues in governance strategies. Ideagen Quality Management also offers native apps for iOS and Android, which include audit, document management, and reporting capabilities, and can be used to collaborate, communicate, and submit reports in real time while outside of the office.


Key benefits of Ideagen Quality Management

  • KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on.

  • Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains.

  • Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time.

  • Ideagen Quality Management's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings.

  • The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times.

  • Images

    Ideagen Quality Management Software - Ideagen Quality Management can be used to report on safety, incidents, injuries, and more
    Ideagen Quality Management Software - Reports in Ideagen Quality Management can be marked as confidential or mandatory by users
    Ideagen Quality Management Software - Ideagen Quality Management's flight safety reports include details of staff involved, and the impact on the flight
    Ideagen Quality Management Software - Locations of issues can also be marked on diagrams in Ideagen Quality Management
    Ideagen Quality Management Software - Multiple audit types can be managed in Ideagen Quality Management
    Ideagen Quality Management Software - Ideagen Quality Management allows users to plan, schedule, report on, and record audits
    Ideagen Quality Management Software - Various standards and regulations are available for audits in Ideagen Quality Management
    Ideagen Quality Management Software - Audit reports in Ideagen Quality Management includes summaries of non-conformances and associated notes
    Ideagen Quality Management Software - Procedure and policy documents can be stored in Ideagen Quality Management
    Ideagen Quality Management Software - Ideagen Quality Management records change histories for all stored documents
    View 12 more
    Ideagen Quality Management video
    Ideagen Quality Management video
    Ideagen Quality Management Software - Ideagen Quality Management can be used to report on safety, incidents, injuries, and more
    Ideagen Quality Management Software - Reports in Ideagen Quality Management can be marked as confidential or mandatory by users
    Ideagen Quality Management Software - Ideagen Quality Management's flight safety reports include details of staff involved, and the impact on the flight
    Ideagen Quality Management Software - Locations of issues can also be marked on diagrams in Ideagen Quality Management
    Ideagen Quality Management Software - Multiple audit types can be managed in Ideagen Quality Management
    Ideagen Quality Management Software - Ideagen Quality Management allows users to plan, schedule, report on, and record audits
    Ideagen Quality Management Software - Various standards and regulations are available for audits in Ideagen Quality Management
    Ideagen Quality Management Software - Audit reports in Ideagen Quality Management includes summaries of non-conformances and associated notes
    Ideagen Quality Management Software - Procedure and policy documents can be stored in Ideagen Quality Management
    Ideagen Quality Management Software - Ideagen Quality Management records change histories for all stored documents

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    Reviews

    Overall rating

    4.5 /5
    (173)
    Value for Money
    4.4/5
    Features
    4.2/5
    Ease of Use
    4.1/5
    Customer Support
    4.5/5

    Already have Ideagen Quality Management?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 173
    Femilola
    Femilola
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good Quality Management platform

    Reviewed on 2023/07/21

    Pros

    Being able to raise NCRs and have a system where suppliers have access, update and can close out CAPAs.Great not having to chase suppliers as the system automatically does that for you

    Cons

    The set up for audit/SAQ is tedious, it would be great if that could be simplified.

    Lacey
    Overall rating
    • Industry: Public Safety
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Useful product for tracking and storing documents

    Reviewed on 2023/07/25

    We didn’t have quality management software prior to this purchase so I don’t have much to compare...

    We didn’t have quality management software prior to this purchase so I don’t have much to compare it to, but I really like having the software. It seems to really help us keep track of everything.

    Pros

    I like having all of our quality documents and policies in one place. I don’t have to search different places on the network to find what I am looking for, and I like the search feature.

    Cons

    It has a steep learning curve and takes a bit to get used to and figure out how to use.

    Verified Reviewer
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Powerful, but not very intuitive software

    Reviewed on 2023/06/19

    Pros

    Provides solid document control functionality

    Cons

    Training and people modules do not function as I would expect, they don't seem thought through

    Alex
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Quality System

    Reviewed on 2023/08/28

    Pros

    I really like how intuitive and user-friendly the platform is. It made managing quality processes and compliance tasks much simpler. The customizable features also stood out to me – I could tailor the system to match the specific needs of my organization. Overall, it helped us streamline our quality control efforts effectively.

    Cons

    One thing I didn't particularly enjoy about Ideagen Quality Management was the learning curve when first getting started. While the platform is user-friendly, there was still some initial adjustment needed to fully grasp all the features and customization options. However, once I got the hang of it, the benefits definitely outweighed this minor inconvenience.

    Shelby
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Fair Q-Pulse Review

    Reviewed on 2023/06/16

    Good - our account manager [sensitive content hidden] is really helpful and always responds to any...

    Good - our account manager [sensitive content hidden] is really helpful and always responds to any queries. We have feel supported. The cost is so high for the modules we will not be purchasing any more.

    Pros

    The layout is good. The administrator functions are easy to use.The document module is great and functions exactly how we need it to.

    Cons

    To make changes, build reports etc - this can seem really complicated and takes alot of time to do. Much more training would be required to become competent at this which comes at s big cost. The modules are really expensive - we would like to have more but cost completely restricts this.

    Showing 5 reviews of 173 Read all reviews

    Ideagen Quality Management FAQs

    Below are some frequently asked questions for Ideagen Quality Management.

    Ideagen Quality Management offers the following pricing plans:

    • Free Trial: Not Available

    Pricing information is available on inquiry.

    Ideagen Quality Management has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Ideagen Quality Management supports the following languages:

    English

    Ideagen Quality Management supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Ideagen Quality Management has

    Ideagen Quality Management offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Ideagen Quality Management.