Q-Pulse

Quality, compliance, safety, and risk management

3,8 /5 (4 reviews) Write a Review!

Q-Pulse Overview

What is Q-Pulse?

Q-Pulse is an electronic quality management system from Ideagen, which also automates business processes covering compliance, safety, and risk management. Included in the system are tools for managing documents, staff training and competence, safety, incidents, corrective and preventative actions (CAPA), audits, suppliers, and more. Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes.

Q-Pulse’s audit module gives users control of the full audit lifecycle, covering planning and scheduling, preparation, implementation, reporting, and action tracking. Audit capabilities are available offline, allowing users to work remotely with limited connectivity. Risk-based internal audits can be carried out, and financial audits, including SOX, can be automated. The CAPA system can be used to centrally record, manage, and track the progress of actions, with approval process workflow management enabling the automatic routing of approvals, notifications, reminders, escalations, and closures to the responsible individuals.

Q-Pulse enables users to monitor performance via KPIs (key performance indicators) in real time, for operational performance, quality, safety, risk, and compliance, and use these to identify and correct issues in governance strategies. Q-Pulse also offers native apps for iOS and Android, which include audit, document management, and reporting capabilities, and can be used to collaborate, communicate, and submit reports in real time while outside of the office.

Q-Pulse Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Pricing information is available on inquiry.


Q-Pulse Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Q-Pulse can be used to report on safety, incidents, injuries, and more
Reports in Q-Pulse can be marked as confidential or mandatory by users
Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight
Locations of issues can also be marked on diagrams in Q-Pulse
Multiple audit types can be managed in Q-Pulse
Q-Pulse allows users to plan, schedule, report on, and record audits
Various standards and regulations are available for audits in Q-Pulse
Audit reports in Q-Pulse includes summaries of non-conformances and associated notes
Procedure and policy documents can be stored in Q-Pulse
Q-Pulse records change histories for all stored documents
Q-Pulse video Q-Pulse video Q-Pulse video Q-Pulse video Q-Pulse screenshot: Q-Pulse can be used to report on safety, incidents, injuries, and more Q-Pulse screenshot: Reports in Q-Pulse can be marked as confidential or mandatory by users Q-Pulse screenshot: Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight Q-Pulse screenshot: Locations of issues can also be marked on diagrams in Q-Pulse Q-Pulse screenshot: Multiple audit types can be managed in Q-Pulse Q-Pulse screenshot: Q-Pulse allows users to plan, schedule, report on, and record audits Q-Pulse screenshot: Various standards and regulations are available for audits in Q-Pulse Q-Pulse screenshot: Audit reports in Q-Pulse includes summaries of non-conformances and associated notes Q-Pulse screenshot: Procedure and policy documents can be stored in Q-Pulse Q-Pulse screenshot: Q-Pulse records change histories for all stored documents

Q-Pulse Reviews

Q-Pulse Reviews

Overall rating
3,8
/
5
Excellent
1

Very good
2

Average
0

Poor
1

Terrible
0

Value for Money
4
Features
3,8
Ease of Use
3,5
Customer Support
4,7
75% recommended this app
Dan B.

Excellent customer engagement

A customer centric quality management connection


Blake C.

Time needs to be devoted to learning


Joseph B.

Still lacking some key features


Brian M.

User freindly and fast

It's a wonderful program that is easy to use and fast, helps us to take care of all our Non-Conformance issues. Fast, User-friendly and never any problems with freeze up or getting kicked off.


Dan B.
Industry: Pharmaceuticals
Company size: 501-1 000 Employees

Excellent customer engagement

Used Other for 2+ years
Reviewed on 2017/08/07
Review Source: Capterra

A customer centric quality management connection

Pros

Advanced risk management, simple, visual and proven effective. Tiered management structures also provide a distinct advantage

Cons

Where is the preconfigured truly out of the box, simple set up for organizations who really just want to get going

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Blake C.
Industry: Consumer Goods
Company size: 201-500 Employees

Time needs to be devoted to learning

Used Daily for 2+ years
Reviewed on 2020/02/26
Review Source: Capterra

Pros

I love that we were involved in the design of the product for our locations. Being involved also has made it easy to adapt the product over time as our needs change or we understand a function better.
It has worked great for us on documentation control and non-conformances.

Cons

I least like the need for help in setting up some of the modules. While our Service Delivery Consultant was here we did not have enough time to set up audits, work on reports or learn about analysis. Being the administrator was only part of my job and I didn't have enough time after the consultant left to learn about these modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Joseph B.
Company size: 201-500 Employees

Still lacking some key features

Used Daily for 1+ year
Reviewed on 2018/09/04
Review Source: SoftwareAdvice

Pros

CA/PA, AUDIT, Documents modules are customizable and somewhat easy to use. Not the best though as I have tried many over the course of my career.

Cons

Training, Supplier, People modules still lacks some general features. First is that the "help" feature does not really help at all. I typed "training" on the search tab and came out as "no topics found"..... seriously?

Rating breakdown

Ease of Use

Likelihood to recommend: 3.0/10

Brian M.
Company size: 51-200 Employees

User freindly and fast

Used Weekly for 2+ years
Reviewed on 2017/08/10
Review Source: SoftwareAdvice

It's a wonderful program that is easy to use and fast, helps us to take care of all our Non-Conformance issues. Fast, User-friendly and never any problems with freeze up or getting kicked off.

Pros

The program is very straight forward with minimal instructions you are easily moving thru the program

Cons

Having to use it :) It means somebody at my company has made a mistake that needs recorded, Thankfully we have this program to help us!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7,3/10
Based on 4 user ratings
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Q-Pulse Pricing

Q-Pulse Pricing

Starting from
N/A
Free Trial
Value for money

Pricing information is available on inquiry.

Pricing information is available on inquiry.

Value for Money
4/5
Based on 4 user ratings
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Q-Pulse Features

Q-Pulse Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,8/5
Based on 4 user ratings
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Categories

Additional information for Q-Pulse

Additional information for Q-Pulse

Key features of Q-Pulse

  • Asset management
  • Audit calendar
  • Audit management
  • Automatic email notifications
  • CA/PA (corrective and preventative action) system
  • Checklist generation
  • Competence management
  • Custom forms
  • Custom templates
  • Customer management
  • Document management
  • Feedback and complaints
  • Follow-up task assignment
  • Incidents management
  • Maintenance and servicing
  • Planning and scheduling
  • Qualification records
  • Recurring activity planning
  • Reporting and analysis
  • Searchable document attributes
  • Staff training records
  • Supplier management
  • Supply chain compliance auditing
  • Supply chain information database

Benefits

  • KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on.

  • Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains.

  • Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time.

  • Q-Pulse's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings.

  • The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times.

  • Q-Pulse FAQs

    Q-Pulse FAQs

    Below are some frequently asked questions for Q-Pulse.

    Q. What type of pricing plans does Q-Pulse offer?

    Q-Pulse offers the following pricing plans:

    Free Trial: Not Available

    Pricing information is available on inquiry.

    Q. What are the main features of Q-Pulse?

    Q-Pulse offers the following features:

    • Asset management
    • Audit calendar
    • Audit management
    • Automatic email notifications
    • CA/PA (corrective and preventative action) system
    • Checklist generation
    • Competence management
    • Custom forms
    • Custom templates
    • Customer management
    • Document management
    • Feedback and complaints
    • Follow-up task assignment
    • Incidents management
    • Maintenance and servicing
    • Planning and scheduling
    • Qualification records
    • Recurring activity planning
    • Reporting and analysis
    • Searchable document attributes
    • Staff training records
    • Supplier management
    • Supply chain compliance auditing
    • Supply chain information database

    Q. Who are the typical users of Q-Pulse?

    Q-Pulse has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Q-Pulse support?

    Q-Pulse supports the following languages:

    English

    Q. What type of pricing plans does Q-Pulse offer?

    We do not have any information about what Q-Pulse pricing plans

    Q. Does Q-Pulse support mobile devices?

    Q-Pulse supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Q-Pulse integrate with?

    Q-Pulse integrates with the following applications:

    Q-Pulse Risk

    Q. What level of support does Q-Pulse offer?

    Q-Pulse offers the following support options:

    Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials, Forum