IdeaLab

IdeaLab

Idea and innovation management solution

5/5 (2 reviews)

IdeaLab Overview

Collective Innovation is a provider of idea management solutions, serving businesses with the tools for building communities. IdeaLab is a web-based product that extends this concept with unique features for inspiring customer engagement. Essentially, IdeaLab users are able to create fully customizable portals facing public audiences or indeed internal employees – giving both groups an investment in brand identity. Appealing to Business, Government and Non-Profit organizations, IdeaLab offers subscription packages based on user numbers best suited to small business and enterprise deployment alike. Portals can be totally customized from templates, using a built-in Design Editor to change text, imagery and color schemes within a few clicks. Open to re-branding and available in white label form for advanced customization options, each portal can be given a custom URL and is automatically responsive for smaller screen optimization.

IdeaLab’s specific feedback features include Instant Poll for pitching new designs, names, products or service ideas to receive actionable feedback in an instant. Challenges can also be set within communities or organizations to gather concepts, leveraging countdown timers and participation generators linked to prizes.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

IdeaLab Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Dave E.

This is a Great Idea

Used Daily for 6-12 months
Reviewed on 2016/07/26
Review Source: Capterra

This is a clean, user-scalable interface which provides a measure of interaction with the end-user, while providing an easy user interface for any company. I have been using IdeaLab for several months, and the data provided about who uses our products has provided an invaluable resource for what our customers are look for, where they are from, and when they are looking for it.

Pros

We like the easy user interface, the ability to customize for our company's needs and the data it provides us. It also provides a better way to interact with customer and future customer's needs, without wasting valuable Customer Service time. I also like the ability for us to contact the designer of this software, address any concerns or suggestions, and the ability to get those concerns addressed in future versions.

Cons

I would like an easier way to moderate comments, but I hear they are very responsive to programming in solutions to such problems. I suspect the software will continue to improve as it develops and adapts to different environments.

Response from Collective Innovation

Thanks very much for the review. We will definitely be working to add a moderation feed shortly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
David F.

Fun Piece of Software

Reviewed on 2016/07/12
Review Source: Capterra

I've been using this product since the beta back in March and it has provided some interesting feedback to from our customers. It does seem to make it easy to understand what their needs are.

Pros

Crowdsourcing ability for our software development process. We use it on our website as a link to a 'Share Feedback' module and have received over 40 ideas.

Cons

Wish they had a plan between Enterprise and Small Business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

IdeaLab Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

21-day FREE trial (no credit card required)

Small Business (200 users): $99 per month
Enterprise (2000 users): $999 per month
White Label (unlimited users): Contact for details

IdeaLab Features

  • Access Control

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for IdeaLab

Key features of IdeaLab

  • Automatic emailing of actionable insights to the team
  • Build responsive communities that work well on any device
  • Countdown timer function for setting timed challenges
  • Design Editor for changing images, text and colors etc
  • Maps interface for submitting ideas via IdeaMap feature
  • Powerful analytics provide actionable insights
  • Raise instant polls and set challenges for new ideas
  • Specify systems as public or private based on preferences
  • Submit locations as ideas with IdeaMap
  • Use your own custom domain URL

Benefits

  • Create fully customizable online portals targeting private or public communities for the purpose of sharing ideas and collaborative, incentivized innovation.
  • IdeaLab features a built-in design editor for restyling imagery, color themes and text, while portals can be fully re-branded to match existing corporate identity along with custom URLs.
  • IdeaMaps allows customers to submit ideas linked to locations using a Maps interface, useful for suggesting new stores or local initiatives with geographic impact.
  • Instant Poll enables marketers to present new ideas or innovations to specific community groups, narrowing actionable feedback via privacy controls.
  • Set the community idea challenges or organizational problems to help solve, using countdown timers and the participation incentive generator to issue prizes.
  • IdeaLab FAQs

    Below are some frequently asked questions for IdeaLab.

    Q. What type of pricing plans does IdeaLab offer?

    IdeaLab offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    21-day FREE trial (no credit card required)

    Small Business (200 users): $99 per month
    Enterprise (2000 users): $999 per month
    White Label (unlimited users): Contact for details

    Q. What are the main features of IdeaLab?

    IdeaLab offers the following features:

    • Automatic emailing of actionable insights to the team
    • Build responsive communities that work well on any device
    • Countdown timer function for setting timed challenges
    • Design Editor for changing images, text and colors etc
    • Maps interface for submitting ideas via IdeaMap feature
    • Powerful analytics provide actionable insights
    • Raise instant polls and set challenges for new ideas
    • Specify systems as public or private based on preferences
    • Submit locations as ideas with IdeaMap
    • Use your own custom domain URL

    Q. Who are the typical users of IdeaLab?

    IdeaLab has the following typical customers:

    Large Enterprises, Non Profit, Public Administrations, Small Business

    Q. What languages does IdeaLab support?

    IdeaLab supports the following languages:

    English

    Q. What type of pricing plans does IdeaLab offer?

    IdeaLab has the following pricing plans:

    Subscription

    Q. Does IdeaLab support mobile devices?

    We do not have any information about what devices IdeaLab supports

    Q. What other apps does IdeaLab integrate with?

    We do not have any information about what integrations IdeaLab has

    Q. What level of support does IdeaLab offer?

    IdeaLab offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials