Keep Your Screens Fresh With Automated Content
4.8/5 (116 reviews)Enplug is a digital signage solution for businesses of all sizes, across a range of industries, particularly retail, hospitality, schools, and employee communications. Enplug enables businesses to interact with their customers and employees with interactive social media feeds, graphics and videos, news, metrics dashboards, meeting room calendars, and digital menus.
Connect an Enplug digital signage media player to any TV and then manage your content with an online dashboard via any device, including smartphones.
Users can choose from Enplug's pre-designed colour themes or create their own to match their brand. Users can upload and schedule HD videos and images, decide their order and set their display. The software's orientation options ensure the optimal display of designs. With multi-location support, Enplug users can schedule display content, set specific images for certain times and venues, and control the frequency and duration of app run-time.
Businesses can choose to display live social media feeds, digital waiting lists, local news and weather, or, using the Enplug SDK (software development kit), users can create their own interactive apps for Enplug displays, and launch them on the app marketplace.
Pros
It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.
Cons
There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.
We appreciate the in-depth review. It's great to hear that you've found Enplug to be easy to use and engaging for your customers!
We apologize for the "error" screens you've seen, and we're hard at work on eliminating those errors!
We're also working on a redesigned social media design that will be even more modern and interactive - so stay tuned! Lots more updates coming soon.
I was researching digital signage options to implement for our Craft Brewery for over a year. What I found with the existing market were very time consuming, hard to manage software, and complicated setups even from all the big players in the market.
I ran across Enplug during my search when they had just launched in 2014 focused exclusively on Social Media as their selling point, something not even on the radar in the digital signage market.
As a Craft Brewery located in remote Juneau, Alaska. Enplug's easy cloud management, simple plug 'n play device, and social media focused display fit perfectly with both our IT and Marketing strategies. As a more of a on the ground grass roots and customer driven business it made sense to leverage our social media in this way and we gained tremendous value from it. As an IT Manager I'd have to say you know you've got a winner when you've got your Dept., Marketing, and Retail all in love with a product like this and no fight over trying to get user adoption in the organization.
Our Brewery Gift shop is packed during the summer months with tourists and the Enplug displays actually hold customers attention as they watch or interact with posts or tweets to see it in person. The social media engagement with local visitors drove our numbers up double digits in our primary social media channels during the tourist season. It also added that live and dynamic experience that couldn't be replicated any other way, especially compared to the industry standard displays. You also end up with a positive feedback loop of engagement by your brick and mortar customers and your online customer base.
Enplug has pivoted their business model a few times and its gotten better each time as they improved their features, pricing, and offerings. Their service now offers complete packages of devices plus apps covering every business need including Menu's (something we've been looking to implement for some time in our Bar).
The only cons we had were with the original Enplug hardware which did have a problem with locking up. Enplug was great about replacing those no questions asked with the newer units that operate much better.
All in all, great company, and great service that we've been very happy with for about 2 years going. We've also seen more displays adopted in our area after the local Chamber of Commerce saw ours in operation and picked one up for their reception area, along with a few other establishments.
Hi Scott,
Thank you for the thoughtful and detailed review! It's been a pleasure working with you and Alaskan Brewing. We're making some big moves this year and we're glad to have you along for the ride.
Pros
Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.
Cons
We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.
Hi Marisa,
Thank you for the review and for being a great customer. Great to hear the social feeds have been engaging!
To address your notes:
1. We're always testing new media player devices to find the most affordable yet reliable option.
2. We're adding the ability to switch devices between display groups this month!
3. We're adding the ability to get content play stats this month!
4. We're adding live display previews in early Q2.
5. We're launching a new and very much improved social wall experience in February.
We look forward to continuing to work with you!
We consider more than hundreds of screens across the country. Moreover, we are monitoring each of them online and may take screenshots to figure out what is displaying at each screen.
Pros
It is the best solution to create designed, beautiful digital signage with autogenerated content and easy to deploy platform.
In fact, Enplug helps to create your own branded television broadcast. Sounds unbelievable, but true. Moreover, you don't need to have a team to maintain it. The person with minimal computer skill may manage the system. It is really easy, but truly powerful.
As for me, after Enplug I don't opt, because I definitely know, what is the best.
Cons
An Instagram app periodically ask for reauthorization. It annoying, but the responsibility for it is on the Facebook side. They are changing APIs from time to time, so as a user I have to follow their rules.
Free visual on-screen in-store advertising.
Pros
The app is intuitive when working. Picks up our social media accounts posts and specified hashtags by other users for display on our Social Media Wall. Kind of like a free visual in-store advertising for us.
Cons
the glitches that drops our social media posts from being picked up by Enplug for display. Also, the number of hashtags for social media (currently set at 3) is very LIMITING.....
Hi Kathy,
Thanks for the review. Glad to hear the app has been intuitive.
I'm sorry to hear about the issue that some posts are being dropped. Usually this happens if the posting account is private or if there's a strict filter setting.
Please get in touch with us so we can help you address this and answer any other questions.
Enplug Software Pricing is based on the number of displays you're using with our software. Calculate your rate on our website at https://www.enplug.com/pricing.
The rate per license is between $35/month to $145/month, depending on volume.
The Enplug Device, our digital signage media player that connects to any HD display, is a onetime cost of $199 each.
• Enplug integrates with a growing number of apps enabling users to display real-time news feeds, social media, local weather, and more on any display.
• Manage and tailor unique display content for different locations, including across different countries.
• Control all digital displays remotely from one computer or download the Enplug mobile apps for Apple or Android devices to monitor display activity on-the-go.
• Enplug automatically formats any content to fit the display on which it is being shown.
• View status metrics, download log files and take screenshots of each display's history with Enplug's display monitoring and reporting functionality.
• Measure engagement and see users' scope of influence with visibility on the number of posts tagged with hashtags and handles.
• Pre-approve or filter posts thanks to Enplug's three-level profanity guard.
Below are some frequently asked questions for Enplug DisplayOS.
Enplug DisplayOS offers the following pricing plans:
Starting from: US$35,00/month
Pricing model: Subscription
Free Trial: Available
Enplug Software Pricing is based on the number of displays you're using with our software. Calculate your rate on our website at https://www.enplug.com/pricing.
The rate per license is between $35/month to $145/month, depending on volume.
The Enplug Device, our digital signage media player that connects to any HD display, is a onetime cost of $199 each.
Enplug DisplayOS offers the following features:
Enplug DisplayOS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Enplug DisplayOS supports the following languages:
Arabic, Czech, Dutch, English, French, German, Japanese, Polish, Portuguese, Russian, Spanish
Enplug DisplayOS has the following pricing plans:
Subscription
Enplug DisplayOS supports the following devices:
iPhone
Enplug DisplayOS integrates with the following applications:
Box, CloudApp, Google Drive, HubSpot Marketing, Klipfolio, Salesforce Marketing Cloud, Salesforce Sales Cloud, Twitter, Wordpress, Yammer
Enplug DisplayOS offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.