About Starboard Suite

Starboard Suite is the first reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Starboard Suite

Key benefits of Starboard Suite

• Starboard Suite provides an online tour booking solution which enables tour operators to accept and manage client bookings from any internet enabled device.

• With Starboard Suite, tour operators can automate the sending of customized booking confirmation emails and reservation reminders with integrated maps and directions to enhance user experience.

• The solution provides individual booking pages to tour operators and helps them to monitor their email marketing campaigns, customer feedback and website traffic.

• Starboard Suite updates reservations in real-time, displaying only the slots available for new bookings, eliminating the possibility of double entry.

• Businesses can print tickets with barcodes/QR codes for digital instead of manual processing, speeding up tour/event entry.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Starboard Suite

Images

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Features

Total features of Starboard Suite: 40

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Availability Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Central Reservation System
  • Communication Management
  • Credit Card Processing
  • Customer Support
  • Customizable Branding
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Itinerary Creation
  • Online Booking
  • Package Creation
  • Payment Processing
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Search/Filter
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Website Integration
  • Website Management

Alternatives

FareHarbor

4,8
#1 Alternative to Starboard Suite
FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and...

Zaui

4,4
#2 Alternative to Starboard Suite
Zaui is a technology leading reservation and management software specialized to grow tourism companies. Designed for...

Checkfront

4,5
#3 Alternative to Starboard Suite
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, &...

Rezgo

4,7
#4 Alternative to Starboard Suite
Rezgo is a booking and reservation system designed for tour and activity suppliers.

Reviews

Overall rating

4,8 /5
(162)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,8/5

Already have Starboard Suite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 162
Jason L.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2018/09/04

Starboard has been a blessing for work. It allows multiple people to see the same thing and make...

Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.

Pros

I’m able to view and adjust multiple options while dealing with customers.

Cons

The only think I don’t like about Starboard is that it logs me out, but it’s not a con....it’s a security feature and it’s really beneficial.

Response from Starboard Suite

Hi Jason,

Thanks for taking the time to write a review!

I'm glad to hear that our software is working out so well for you. We're thrilled to have you on-board, and looking forward to helping with your reservations for many years to come.

Wishing you all the best,

Charles

Ashley K.
Overall rating
  • Industry: Maritime
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well worth the switch

Reviewed on 2020/07/26

It is always a difficult decision to switch to a new reservation system. It was no different for us...

It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.

Pros

There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.

Cons

One thing I would really like to see is a way to check in parts of a group. Some people book as a group but don't arrive at the same time. It would be nice to check them in as they show up.

Alternatives Considered

Rezgo, Zaui, Checkfront and FareHarbor

Reasons for Choosing Starboard Suite

Rezdy couldn't keep up with all our needs and we're hard to get a hold of...

Switched From

Rezdy

Reasons for Switching to Starboard Suite

It looked like it would be the best fit for our needs

Response from Starboard Suite

Hi Ashley,

Thanks for taking the time to write a review!

We're thrilled to have your team on board, and I'm really glad to hear that Starboard has worked out so well for you!

Regarding check-ins, I wanted to make sure you know there's a Live Manifest for each event that you can use to keep track of the actual number of individuals from each group.

We also recently added Today's Manifests that shows a full day of event manifests on a single screen.

And, our Ticket Scanner app is connected to the manifests, so that could be an option for you to track individuals boarding as well.

If you'd like more info on any of these options, please don't hesitate to reach out.

Wishing you all the best!

Beth P.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

New User Review

Reviewed on 2021/12/04

Overall, i think this is a great software. For a new user, it is pretty self explanatory without a...

Overall, i think this is a great software. For a new user, it is pretty self explanatory without a lot of training involved. However, I would like to know if there is an on line training that I could go through on my own.

Pros

The lay out is extremely user friendly and easy to read with multiple bookings and multiple excursions.

Cons

When i want to find a reservation the only way i know how is to go to reservations and search by guest name. sometimes i may not remember the guest name and the live manifest does not show me the bookings unless they are checke in.

Response from Starboard Suite

Hi Beth,

Thanks for taking the time to write a review.

I'm glad to hear that you're finding Starboard Suite to be extremely user friendly!

To search for a reservation:

1. If you know ANY of the guest's info (eg, name, confirmation number, phone, email, etc) you can use the Quick Search box at the top of the left sidebar on every page of your Control Panel.

It's the box with the magnifying glass that says "Quick Search".

2. If you don't know any of the guest's information, from the calendar, click "view" below the event to get to the Event Detail screen.

Your system is configured to only show "checked-in" guests on your Manifests, but that Event Detail screen will show ALL of the reservations for that event (processed, checked-in, canceled, waitlists, etc) broken out into separate lists.

If you have other questions about that, you can reach our friendly support staff under Support->Contact Us in the left sidebar on every page.

Michael A.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Alright, but definitely could use updates

Reviewed on 2016/09/17

I have found that overall the product is too simple for online booking. It doesn't give enough...

I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.

Pros

It is easy to use

Cons

As I said before it is too basic

Response from Starboard Suite

Hi Michael,

Thanks for taking the time to write a review.

I'd love to chat with you in more detail at your convenience. It sounds like there are some features that we could help you take better advantage of with a quick training session.

I'll follow up directly to coordinate a time.

Thanks again!

Todd F.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Private Day Charter Company Review of Starboard

Reviewed on 2021/10/28

Absolutely excellent, I have already recommended it to several other charterers I know that use...

Absolutely excellent, I have already recommended it to several other charterers I know that use FareHarbor as I believe it is a superior product.

Pros

There are a lot of features that will allow us to grow overtime without needing to find a new alternative. We are a large ticket price company, so the BIGGEST benefit of the software/company is the pricing structure not gouging my customers.

Cons

So far I haven't found anything that I have had an issue with in general, while im sure some may exist my overall experience has been positive.

Alternatives Considered

FareHarbor

Reasons for Switching to Starboard Suite

Pricing structure more than anything, but the immense customization capabilities really sealed the deal.

Response from Starboard Suite

Todd,

Thanks so much for taking the time to write a review!

We're glad to hear that our platform is working out well for you, and of course we very much appreciate the referrals :)

Looking forward to assisting you with your reservations for many years to come.

Have a great sailing season!

Showing 5 reviews of 162 Read all reviews

Starboard Suite FAQs

Below are some frequently asked questions for Starboard Suite.

Starboard Suite offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Flat service fee per ticket sale: $1.50 per ticket. Tiered discounts for operators at scale.

Starboard Suite has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Starboard Suite supports the following languages:

English

Starboard Suite supports the following devices:

iPhone (Mobile), iPad (Mobile)

Starboard Suite integrates with the following applications:

Authorize.Net, Constant Contact, Facebook for Business, Google Analytics, Mailchimp, Square Point of Sale, Stripe, WordPress

Starboard Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Starboard Suite.