About Alumni Channel

Alumni Channel is a web based online community and membership management suite for groups such as schools, school alumni, and other membership-based organizations. The software helps organizations such as schools, districts, education foundations, and alumni associations to maintain peer-to-peer relationships and bond through online communities.

Member data can be stored and accessed by administrators around the clock as Alumni Channel enables the creation of an online alumni database. This eliminates the need for record management on spreadsheets or paper which in turn facilitates communication with members. Alumni Channel can send out email blasts to all members or to a selected group of members.

The data import and export feature allows users to upload images, PDFs & forms and share these with other community members. A donation management feature tracks and manages all online donations made by members. Alumni Channel's reporting feature enables administrators to generate and export community website traffic reports with details on number of visits, registrations per day, and frequent visitors to the website. This information can be used to create impactful marketing campaigns, plan a reunion and identify active members in the community.

Members can communicate directly via Alumni Channel's member messaging and chat feature, RSVP to events and upload photos. Each member profile displays that person's social networking details enabling members to connect on social networking sites as well.

Pricing starting from:

US$649,00/year

  • Free Trial
  • Subscription

Key benefits of Alumni Channel

  • Alumni Channel is a complete membership and online community management software with portals for both administrators and members.

  • Users can view all recent updates or news within the community that they're part of. Shared event lists, photographs, job postings, and past stories keep members updated and actively engaged in online discussions.

  • Community administrators can update member content, create new discussions, forums and send out blast emails to all members or selected groups.

  • Alumni Channel's reporting feature allows administrators to extract membership reports, create effective marketing campaigns and plan reunions. The reports include information on number of visits, registrations per day and frequent visitors.

  • The document library enables users to add pictures, documents and PDFs that can be viewed by other members of the community.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$649,00/year

    • Free Trial
    • Subscription

    Images

    Document and media library
    Create email blasts
    Member profiles
    Search for Alumni Channel members
    Generate membership reports
    Alumni Channel message board
    View 7 more
    Alumni Channel screenshot: Document and media library Alumni Channel screenshot: Create email blasts Alumni Channel screenshot: Member profiles Alumni Channel screenshot: Search for Alumni Channel members Alumni Channel screenshot: Generate membership reports Alumni Channel screenshot: Alumni Channel message board

    Features

    Total features of Alumni Channel: 24

    • Ad hoc Reporting
    • Campaign Planning
    • Client Portal
    • Communication Management
    • Content Library
    • Data Import/Export
    • Electronic Payments
    • Event Management
    • File Management
    • Fundraising Management
    • Jobs Board
    • List Management
    • Live Chat
    • Mailing List Management
    • Member Accounts
    • Member Communities
    • Member Directory
    • Member Portal
    • Membership Management
    • Payment Processing
    • Search/Filter
    • Social Media Integration
    • User Profiles
    • Website Management

    Alternatives

    Almabase

    4,7
    #1 Alternative to Alumni Channel
    Almabase helps you transform your alumni and donor engagement program to build lifelong relationships, acquire new...

    CampusGroups

    5
    #2 Alternative to Alumni Channel
    CampusGroups is a cloud-based community engagement software designed to help small to large higher education...

    Vaave

    4,7
    #3 Alternative to Alumni Channel
    Vaave is a cloud-based alumni management solution that helps organizations of all sizes build and manage their...

    Hivebrite

    4,5
    #4 Alternative to Alumni Channel
    Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and...

    Reviews

    Overall rating

    4,5 /5
    (55)
    Value for Money
    4,5/5
    Features
    4,1/5
    Ease of Use
    4,4/5
    Customer Support
    4,9/5

    Already have Alumni Channel?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 55
    Jared M.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Alumni Channel is Easy, Fast, Fun, and Can Even Be Free

    Reviewed on 2010/01/19

    While there are plenty of competitors in the current market for alumni and membership groups, I...

    While there are plenty of competitors in the current market for alumni and membership groups, I wouldn't recommend any other than Alumni Channel. The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come. Finally, with a very generous referral program, alumni and membership group leaders can run their networks virtually for free by promoting the power and potential of Alumni Channel.

    Pros

    Founding an alumni network for my high school was a piece of cake because of Alumni Channel's product and service. While I had a background in graphic and web design, pratically none of my expertise was needed from a design perspective. Nearly everything was automated and populating the system with members, content, and event info. was a cinch. Alumni Channel's services are pretty basic, but the number of features provided are pretty mind-blowing even to a designer such as myself. Personally, I bet I'm only taking advantage of 20% of the features provided and more are added each quarter. The customer service is fantastic; I don't know of another service that provides such excellent support and transparency. We secured over 1200 members within two years - all based on word of mouth marketing and Alumni Channel's excellent products.

    Cons

    There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.

    Michael L.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Alumni Channel

    Reviewed on 2010/03/02

    The site is simple and easy to use with a quick learning curve. I think it works great and would...

    The site is simple and easy to use with a quick learning curve. I think it works great and would highly recommend the site for those that don't have IT creatives on-hand to manage and maintain their own website.

    Service from the staff is exceptional. Helpful responses come quickly to questions, concerns and requests.

    Pros

    Chris has been quick to respond to requests for adaptations/customization to the sites and most of the requests for customization were fulfilled. The simple and easy to use system allows me to quickly upload news and other information. The layout makes it easy for users to find new information.

    Cons

    With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.

    I would prefer to have the data in a MySQL compatible format that could allow for e-commerce and similar operations.

    The current layout leaves quite a bit of information below the fold. especially if there are expanded entries in column one.

    When I have asked colleagues to navigate the page, none have navigated below the fold far enough to see past the maps section without prompting.

    It would be nice to have greater feedback of usage patterns such as browsing sessions, heat maps, and deeper link analytics.

    It would be nice if the page creator utilized style sheets to maintain a consistent look when information needs to be moved off the main page (because of length, tracking, etc) on to a new web page.

    Frank S.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Alumni Channel

    Reviewed on 2013/08/27

    Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association...

    Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association include:
    1)Self-managed profile management for each user
    2)Links to Social Media
    3)Event Management
    Cons:
    1) Built on older framework that isn't as flexible as we'd like. Layout styles are dated and a bit stale, and using it requires training and Q&A. A better, more modern (less proprietary) framework would be helpful, that allows for better & easier layout, page, image and function control (without the intervention of the company). The ability to link data to other sources would also be helpful.

    Summary
    We tested three different content management offerings and chose Alumni Channel for it's function vs. cost. For our average user it works fine and offers the features they use. A more modern feel and look would be helpful, especially as we try to get younger alumni involvement. The owner is passionate about Alumni Channel, and as a result is swift to respond to questions and gets high marks for that.

    Antoneta G.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Comprehensive platform, excellent quality team

    Reviewed on 2016/03/12

    First, I want to say that I offer a good review for platform and team.
    I belive the platform is...

    First, I want to say that I offer a good review for platform and team.
    I belive the platform is very complex and contains information written for made easy of use . I think it can be an excellent model for programmers.
    It is important to collaborate better with colleagues and Chris provide support on request. When I asked in the email I received information support and understanding.
    That the strong points I see the complexity of the platform, the diversity of information that can be posted, good possibility of use, excellent quality of people who provides the support from the team.
    The weaknesses are: sometimes the platform is open or work hard and yes sometimes errors - does not allow access in a given area, does not register occasionally change entered. Shall be remedied later at the Retry.
    As ideas I need:
    - for the preparation of changes on the platform, improvements, change appearance, proposals, ideas to know about 1-2 months before,
    - for the Romanian language, to be able to use all diacritics - I can not currently use , (if is possible),
    - a possibility to have permanent access to the number of graduates of all promotions/all data entered on them - if the graduates may delete their account, this is no longer possible - we have the institutions that require these data as numbers or files with the complete data.

    Personal, I will give myself how long it takes for the platform and graduates in future, because I wish to know all about the platform and its use, about my graduates and is an opportunity to use a wonderful platform that this and should cooperate with the team.

    Charlie E.
    Overall rating
    • Industry: Airlines/Aviation
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Review of Alumni Channel

    Reviewed on 2018/08/09

    I am able to provide classmates with accomplishment of all our classmates.

    I am able to provide classmates with accomplishment of all our classmates.

    Pros

    As webmaster, I write reviews about our alumni. The software allows me to present interesting stories about what our classmates have done since graduation.

    Cons

    I do not use many of the software features

    Showing 5 reviews of 55 Read all reviews

    Alumni Channel FAQs

    Below are some frequently asked questions for Alumni Channel.

    Alumni Channel offers the following pricing plans:

    • Starting from: US$649,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Alumni Channel costs $649 + $0.08 per record with e-mail. There is a one time setup fee of between $300 and $500 that includes building of the site, 3 hours training, assistance with adding starter content, and import of existing data.

    We do not have any information about Alumni Channel features

    Alumni Channel has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Alumni Channel supports the following languages:

    English

    Alumni Channel supports the following devices:

    Alumni Channel integrates with the following applications:

    Facebook, PayPal, Twitter

    Alumni Channel offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Alumni Channel.