About SimpleTexting
SimpleTexting is the leading web-based platform for providing 1-on-1 customer service and sending mass text message campaigns. Whether you need to share emergency alerts with team members or inform your customers about your latest promotion, SimpleTexting provides you the tools to make your message heard.
One of the most trusted SMS marketing services, SimpleTexting's clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more.
From business texting to bulk texts, SimpleTexting is designed to be your all-in-one texting platform. Their suite of features include segments, autoresponders, scheduled texts, data collection, text-to-win contests, polls and more. Include photos, GIFs, videos, coupons or even PDFs in your messages using MMS. The easy-to-use inbox allows you to see replies and respond to questions or requests.
Use all of these features with a 6-digit short code or use your existing phone number. With SimpleTexting, you can text-enable your current 10-digit number or even register a new local number. And with the SimpleTexting app, you can stay on top of your marketing efforts no matter where you are. It's now available for iOS and Android.
Pricing starting from:
US$25,00/month
- Free Trial
- Subscription
Key benefits of SimpleTexting
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$25,00/month
- Free Trial
- Subscription
Images
Features
Total features of SimpleTexting: 48
- 2-Way Messaging
- API
- Activity Tracking
- Anti Spam
- Auto-Responders
- Automated Responses
- Automated Scheduling
- Calendar Management
- Calendar Sync
- Campaign Management
- Contact Database
- Contact Management
- Customizable Templates
- Data Import/Export
- Data Visualization
- Engagement Analytics
- Event Triggered Actions
- Feedback Management
- Keyword Tracking
- Location Tracking
- MMS
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Keywords
- Monitoring
- Multi-Channel Marketing
- Multiple User Accounts
- Polls/Voting
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting/Analytics
- SMS Marketing Managment
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Surveys & Feedback
- Tagging
- Text Editing
- Text-to-Win
- Third Party Integrations
- Visual Analytics
- Web Forms
- Website Integration
Alternatives
Marketing 360
User.com
Birdeye
Omnisend
Reviews
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- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Software has everything we need!
Reviewed on 2020/05/29
We've really loved being able to build our SMS list and SimpleTexting has been easy to use.
We've really loved being able to build our SMS list and SimpleTexting has been easy to use.
Pros
We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use. We are able to do giveaway contests, collect data, it integrates with our email software - really, they are the pros and have figured out what most clients need from the start.
Cons
There's nothing that I dislike thus far. It is slightly more expensive than other options, but right now it's worth it for all of the integrations
- Industry: Broadcast Media
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best strategic partner you will ever find in business.
Reviewed on 2020/04/01
After being burned badly by other companies who present themselves as similar (years ago) I entered...
After being burned badly by other companies who present themselves as similar (years ago) I entered into business with Simple Texting. From then to now, I have renewed my enthusiasm for one of the most effective means to market anything, I’ve ever experienced.
Pros
I am constantly amazed at how this company manages to find and keep some of the most talented people who are relentlessly dedicated to their customers success. In an age when many tech companies rely on synthetic customer service driven by soulless algorithms, Simple Texting is NOT one of them. ST is real live people WITH SOULS who truly care about their customers success and will do anything in their power to make it work for customers. They take complicated technology and strategies and make them flat-out simple.
Cons
The cons are too few to even mention. Simple Texting is great!
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Decent Platform, Glitchy at Times, Lacking Customer Service
Reviewed on 2021/01/26
Decent platform, but the software and customer service needs to be improved.
Decent platform, but the software and customer service needs to be improved.
Pros
1 on 1 conversations with customers are easy to initiate.
Cons
Very difficult to send images. The software would not allow us to upload images on an Android or Apple device. I tried multiple times to find a solution from SimpleTexting about the issue, and customer service always gave me the run-around and acted like it wasn't a problem.
Response from SimpleTexting
Hello Blake! Thanks for bringing this out to us. Many of our users are happily sending images to their contacts using the mobile app. Please reach out to our support team through the live chat or phone, so we can troubleshoot and fix the problem.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cohesive with our company
Reviewed on 2021/01/13
Pros
I like that we can use this software with our current number to receive and send texts showing our company number.
Cons
It kept blocking our texts saying we reached our limit. There were no further details until we reached out that this was taking place to stop potential spam.
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Reliable texting service. Great that customers can text our landline!
Reviewed on 2020/05/04
Overall, this is a great product. The last text service we used didn't always get the messages sent...
Overall, this is a great product. The last text service we used didn't always get the messages sent and we knew this because we were sending them to employees with our company's cell phones.
We use this a lot to communicate directly with customers and staff, not as much as a marketing/mailing list/keyword tools...yet!
Pros
We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.
Cons
I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses.
I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it.
Pictures coming INTO our line take a very long time to receive, hours in most cases.
SimpleTexting FAQs
Below are some frequently asked questions for SimpleTexting.Q. What type of pricing plans does SimpleTexting offer?
SimpleTexting offers the following pricing plans:
- Starting from: US$25,00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing example for SMS and text marketing services within the United States. We also offer ANNUAL PLANS which include a 25% discount and access to all messages up front. 500 Messages: $25 /month + 4.5 c / additional msg 1,000 Messages: $45 /month + 4.5 c / additional msg 2,000 Messages: $75 /month + 3.5 c / additional msg 3,000 Messages: $95 /month + 3.0 c / additional msg 7,500 Messages: $145 /month + 2.0 c / additional msg 25,000 Messages: $375 /month + 1.5 c / additional msg 50,000 Messages: $625 /month + 1.25 c / additional msg 50,000+ Messages: Contact SimpleTexting
Q. What are the main features of SimpleTexting?
We do not have any information about SimpleTexting features
Q. Who are the typical users of SimpleTexting?
SimpleTexting has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does SimpleTexting support?
SimpleTexting supports the following languages:
English
Q. Does SimpleTexting support mobile devices?
SimpleTexting supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimpleTexting integrate with?
SimpleTexting integrates with the following applications:
Facebook, Google Calendar, Mailchimp, Twitter, Zapier
Q. What level of support does SimpleTexting offer?
SimpleTexting offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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