ClientPoint

4.6 (166)
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Cloud-based document and proposal and tracking software.

About ClientPoint

ClientPoint is a cloud-based document and proposal creation, management and automation solution suitable for mid-sized businesses and enterprises. The solution can be used for almost all industries, especially for sales, business & marketing teams to help generate and store documents, proposals, send them to clients and optimize the proposal and document management lifecycle.

Businesses can create customizable templates and then to use them multiple times for generating similar documents and proposals. The solution also allows sales teams to personalize them according to their client’s specific requirements. ClientPoint seamlessly integrates with Salesforce.com, Microsoft Dynamics, NetSuite CRM etc, for importing client’s details within proposal and maintaining a central client database for all applications.

A One Pass Template brings together form and tree, subforms, snippets and fragments to provide a powerhouse of features for a top document generation engine. Combined with template automation using delete conditions controlling files inclusions and exclusions and you have a One Pass template.

With ClientPoint's tracking & analytics feature, businesses can track the number of attributes after sharing the proposal with their clients such as the number of times a proposal is viewed; length of the time a project is viewed and the time spent on particular pages or section, among others. This gives sufficient insight on the client’s interest and their buying decision. Businesses can track key issues raised by their clients and address pain points effectively to convert a lead into the sale. Businesses can also digitize their proposals by adding multimedia content such as videos, sound clips and interactive images.

The custom price & quote builder allows for the generation of automatic quotes based on the order value provided and the pricing formula set by the business. The e-signature feature allows users to electronically sign their proposals and share them directly with clients.


Key benefits of ClientPoint

  • ClientPoint allows businesses to build customized proposals using existing templates and share them with their clients instantly.

  • SOC 2 Type 2 & GDPR Compliant trusted by enterprise corporations on six continents and in a dozen languages.

  • The solution integrates with CRM applications and accounting solutions for synchronizing and storing entire clients’ details at a central place.

  • Digital Asset Management Library stores your documents and assets all in one place.

  • Empower your teams with editable forms fields or point-and-click trees to produce the finest of documents and proposals. Deliver your sales materials through a ClientPoint workspace and include video, infographics, catalogs, and more.

  • Sales administrators can approve proposals in online mode as well as electronically sign proposals for faster execution.

  • ClientPoint's intuitive dashboard tracks the complete lifecycle of a proposal and provides detailed information and updates on a proposal to users in real-time.

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    Reviews

    Overall rating

    4.6 /5
    (166)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have ClientPoint?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 166
    Verified Reviewer
    Overall rating
    • Industry: Environmental Services
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Automate your client communication and reporting processes easily!

    Reviewed on 2023/02/12

    ClientPoint is user-friendly and intuitive, making it easy for businesses like ours to manage...

    ClientPoint is user-friendly and intuitive, making it easy for businesses like ours to manage client communication and reporting processes.

    Pros

    ClientPoint automates many manual tasks, such as client reporting and follow-ups, which saves time and reduces the risk of errors.

    Cons

    While ClientPoint integrates with some other tools and platforms, it may not be as well-integrated as some businesses would like.

    cathleen
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Everyone that does sales should use this awesome software

    Reviewed on 2018/04/07

    Using paperless is one of the best software programs to us for sales i recommend it for everyone...

    Using paperless is one of the best software programs to us for sales i recommend it for everyone who is in the same field. You can keep track of all your proposals and everyone is always involved and it holds so many proposals and you can add whatever section you want them to see inside the proposal and medium user friendly once you get the hang of it.

    Pros

    Paperless makes it so you dont have to deal with sending or faxing, or presenting paper proposals. It is all email based which makes it a lot easier to produce sales and promote business, safe for the environment and the trees. It lets however many people you want involved have access to any proposal anytime from any device rather if they are at work or not. everybody could do their part to keep the proposal up to date and add whatever they need to in real time.

    Cons

    Logging in from your cell or a unrecognized device it makes you always check your email for a verification pin every single time, kind of annoying, even after you have used that same device a million times to log in to paperless. Sometimes i search for a certain proposal that is in there and it wont let me find out I have to start my search over and un mark certain boxes to find it. it quite often has small little issues that support will take care of when you contact them through email.

    Response from ClientPoint

    Hi Cathleen,

    Thank you so much for taking the time to review Paperless Proposal. We think it's an awesome program as well.

    Security and protecting your proposals is important to us and one way we do this is with verification pins. To reduce frequency for verification, try updating your browser privacy settings to save cookies from Paperless Proposal.

    Rachel
    Overall rating
    • Industry: Facilities Services
    • Company size: 201–500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Paperless proposals has definitely made things easier for our company - everything is all...

    Reviewed on 2017/07/14

    Being able to view all proposals issued, viewed all at the same time.

    Being able to view all proposals issued, viewed all at the same time.

    Pros

    The ability to quickly create and track proposals, save documents review and update. I also think being able to see if the customer has viewed the proposal is a great feature!

    Cons

    It would be great to be able to roll over an existing proposal to use and be able to edit, I think that would save some time when creating new proposals for the same client.

    jesse
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Paperless proposal in used for market development

    Reviewed on 2018/04/19

    Overall in my opinion I dont have alot of experience with other sales software but this is program...

    Overall in my opinion I dont have alot of experience with other sales software but this is program is awesome and my sales have dramatically increased in a short period of time. Recommend to anyone in Sales

    Pros

    In my opinion this software is awesome it lets all your fellow employees have access and make changes or update the same file any time from any device they use, with no flaw. It saves on paper no more faxing using up all kinds of ink, no bringing thick packets to sales appointments it is all now paperless and a lot more convenient. You can add notes modify, delete or add anything anytime you want and send it to a potential client.

    Cons

    If you take a break longer than a few minutes it automatically logs you out and you have to keep on logging back in every time you get busy and come back to it, kind of frustrating. You have to always clear the search bar before searching you cant just type in a specific client or file and just search it. It has its small glitches here and there but it makes up for it buy producing sales

    Response from ClientPoint

    Hi Jesse,

    Thank you for your feedback. The team here at Paperless Proposal is thrilled to hear that your sales has increased.

    Regarding the idle time, our support team is available to assist. Please reach out to [email protected].

    Thank you,

    My

    Josh
    Overall rating
    • Industry: Facilities Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Game-Changing Service

    Reviewed on 2016/06/21

    Our experience with Paperless has been extremely positive. We've been working with them for about...

    Our experience with Paperless has been extremely positive. We've been working with them for about two years, and have since onboarded our entire sales team (36 sales associates from all over the country) to the Paperless system.

    Pros

    The ability to regulate our entire portfolio of proposal parts, and have direct insight into what is being used are the two biggest advantages for us. The system is easy to use, and fairly intuitive for those of us who prefer to self-teach. We find that we use Paperless for our "single source of truth" for all relevant proposal materials.

    Cons

    There are very few faults that I could point out with the software. There are occasionally glitches (due to corrupted files) during pagination (the support team is always prompt to resolve them).

    Response from ClientPoint

    Josh,

    Thank you for taking the time out to review our product. Glad to know you like it. We are actually working on a feature to put pagination on hold until all the merge docs have processed, this way every pagination attempt will go in smooth with out any files getting corrupted. Hope that will solve your problem. Along with that we do have couple more minor and major updates coming up which will excite you further. One of them is built-in word processor to local edit the files within Paperless.

    Thanks,
    Rahat

    Showing 5 reviews of 166 Read all reviews

    ClientPoint FAQs

    Below are some frequently asked questions for ClientPoint.

    ClientPoint offers the following pricing plans:

    • Starting from: US$83.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    ClientPoint has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ClientPoint supports the following languages:

    English

    ClientPoint supports the following devices:

    ClientPoint integrates with the following applications:

    Caterease, Docusign, HubSpot CRM, HubSpot Marketing Hub, MYOB Business, Microsoft 365, NetSuite, Pipedrive, RightSignature, Salesforce Platform, Sertifi, Zendesk Sell, Zoho CRM

    ClientPoint offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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